Shipways Shirley reviews in Solihull

★★★★★ 5/5

Google

Ollie and Lauren have been amazing! Any help I needed they were there. First time going with a letting agency and I was very confused but to have Lauren and Ollie’s help has helped me massively and we’ve settled in just fine. Thank you again 🙂 …

Holly · 27 February 2024

★★★★★ 1/5

Google

I logged a query for a valuation from them and then oped to go with a competitor who could attend sooner. I have received 3 phone calls a day for months since.

Loe · 26 October 2024

★★★★★ 5/5

Google

Had a viewing with Lauren and she was incredible. So friendly and helpful. Been struggling with renting and she gave me so much extra information that was so so helpful. Thank you so much!!

Jessica · 24 September 2024

★★★★★ 5/5

Google

Amber Archer provided a very professional, efficient, informative, detailed and supportive service, especially as this was such a very difficult, sensitive and emotional decision for me. It was very much appreciated. Thank you.

Yvonne · 3 October 2024

★★★★★ 1/5

Trustpilot

Terrible estate agents

Terrible estate agents, they will rip you off on the selling fees. The offered to sell my house at £200,000 then two weeks later said the market had crashed and needed to drop the house by 10%. The housing market must have really gone mental in the two weeks..... anyways. Many..... Many weeks later, I eventually sell for £175,000, however they still charged my the commission based on their initial estimate. To be clear........ the communication was awful and the amount of effort they put in to selling the house was terrible. Don't use these guys, use anyone else!

Garth · 19 December 2023

★★★★★ 4/5

Google

Lauren Clarkes, was a very nice agent. She was kind and polite, some of the info she gave me was very helpful in regards to some of the queries I had. Lovely lady

Jay · 24 September 2024

★★★★★ 5/5

Google

We approached Amber for advice and she took immediate action to help us. She has kept in touch with us to see how things are going without pressure. Friendly, helpful and very professional!

David · 24 September 2024

★★★★★ 5/5

Google

We bought our first house with Shipways and now moving we knew it was first choice to resell with them. The team are really friendly, knowledgeable and responsive. They really helped but our mind at ease, particularly as moving house can be quite a daunting and overwhelming process and nothing seemed like to big an ask from them. I would definitely recommend.

Megan · 25 October 2022

★★★★★ 5/5

Google

We have made an offer on our first house with Shipways. The team are friendly, knowledgeable and responsive. Sam is a nice guy and eagerly answer our questions, hope that everything goes smooth completion and we will be back to give a comment again on final.

Rico · 25 October 2022

★★★★★ 5/5

Google

Cannot recommend this business more! Both Chloe and Becky from Shipways Shirley were absolutely amazing. They were both very friendly and so very patient with us as first time movers, always gave us 100% positivity when it came to their time and their attitudes. Both brilliant! I can’t thank them enough for all they did for my sister and I.

Lizzi · 26 October 2019

★★★★★ 5/5

Google

I rang the estate agents a few weeks ago and spoke to a member of staff saying how very professional Andrea Finn conducted herself. When asked a question she didn't know she followed it up with a phone call.  Having viewed the property more than once at no time did she make me feel uncomfortable about asking to come back again and when I eventually said I wasn't interested in buying the flat she said  "I think I know what you're looking for if a property comes up that I think you may be interested in I'll give you a call". Good customer experience and service.  Well done. J

Miss · 25 October 2023

★★★★★ 5/5

Google

After the unfortunate passing of my brother, I found myself faced with the difficult task of selling our family home which is unfortunately not in the best condition. Determined to find the right estate agent for the job, I diligently researched various options in the area. Eventually, my search led me to Shipways, a reputable agency with a branch in Shirley. Taking a proactive approach, I reached out to Shipways, and to my relief, the manager promptly responded to my inquiry. Their empathy and genuine concern immediately put me at ease during this emotionally challenging time. Understanding the delicate nature of my situation Mr Sam Pillinger provided me with valuable information and guidance tailored to selling a property under such circumstances. Recognizing the importance of starting the process on the right foot, Shipways went above and beyond by promptly sending me literature that proved immensely helpful. This informative material equipped me with a solid understanding of the necessary steps involved in selling the house, allowing me to approach the upcoming tasks with confidence. Throughout the entire process, Sam at Shipways consistently kept me well-informed about the progress of the sale. Their regular updates provided reassurance and ensured that I was always aware of the current status of the transaction. This level of communication proved to be invaluable, as it alleviated any anxiety or uncertainty that often accompanies the selling of a property. In light of my experience with Shipways, I wholeheartedly recommend their services to anyone seeking a reliable and compassionate estate agent. The manager and their team demonstrated professionalism, responsiveness, and genuine care, making a difficult situation more manageable. Choosing Shipways allowed me to navigate the sale of my house with ease and peace of mind.

Barry · 25 October 2023

★★★★★ 1/5

Trustpilot

NIL STARS AVOID SHIPWAYS ESTATE AGENTS

This company have literally destroyed my life for 6 months. They are completely incompetent unprofessional and without doubt the worst Estate agents you could have to sell your house

Judith · 5 November 2025

★★★★★ 1/5

Trustpilot

Me and partner went to view a home with…

Me and partner went to view a home with shipways, Shirley. When we got to the property we weren’t made aware it was basically an open house and the estate agent present knew nothing about the property. Later on me and partner did put an offer on the house and was asked to go in on the Wednesday for meeting about our offer. A mortgage advisor called my partner on the Monday but we told them we already had a mortgage advisor in place. My partner then rang the Shirley branch as we hadn’t heard anything about our offer to which we were informed best and final offers had already been asked for from all parties apart us, this poor communication meant my partner and I had no time to fully discuss our best and final offer, to which my partner then had to make a discussion on his own to ensure our offer was still considered for this property. I called the office myself to make sure the ‘meeting’ planned was regarding our offer and not the mortgage advisor to which the girl on the phone said it was about the offer. we both had to book days off work for this ‘meeting’ and was a waste of holiday, the meeting was with mortgage advisor at shipways and not to talk about our offer, although we explained to shipways several times we have our own mortgage advisor. This mortgage advisor asked ME if our offer had been excepted bearing in mind we had only just found out about best and final offers and the vender hadn’t been contacted. Absolutely disgusted with the service provided, would highly recommend to avoid shipways Shirley if possible!

Laura · 12 October 2023

★★★★★ 5/5

Google

Ricky did a great job in walking me through the overall BTL process. He is very patient in his explanations and knowledgeable in his field. Above all, he seems to genuinely care about his customers, so I definitely recommend him.

Kleber · 28 March 2024

★★★★★ 5/5

Google

Great Experience. Mortgage Advisor Hamza was ontop of the remortgage making sure everything needed was in place (paperwork wise) and kept me informed on any updates as of when. 👍🏼👍🏼 …

Anees · 25 October 2023

★★★★★ 5/5

Google

We have primarily dealt with Sam, who has been very helpful, understands our situation well, and has provided timely updates, and is always available for advice. Hopefully the sale will complete with his help, where other agents have failed. Linda & Dave Homer

Linda · 25 October 2022

★★★★★ 5/5

Google

I would highly recommend Shipways. Rosie Hargreaves was excellent at progressing our sale and we found her to be incredibly approachable and resposive. The customer service we received from Rosie and the team at Shipways was second to none and we are very grateful for their support.PositiveResponsiveness, Quality, Professionalism, Value

William · 25 October 2021

★★★★★ 5/5

Trustpilot

Oli has been fantastic getting me and…

Oli has been fantastic getting me and my family moved into our new home, very professional and made the process straightforward and stress free. I would highly recommend shipways Shirley.

Shannon · 31 October 2023

★★★★★ 4/5

Trustpilot

Ashley and her team were very helpful…

Ashley and her team were very helpful in getting me viewing the property a few time and giving me information about this house. Thank you for the hard work.

Anglian · 12 November 2023

★★★★★ 5/5

Google

Oliver and lauren from the rental team were excellent, they made finding a tennant for my property straight forward and stress free. They kept me informed, answered any questions i had, and guided me through the process.

Trippa_TT · 27 April 2024

★★★★★ 5/5

Google

I have always had a very friendly and great service from all of the team within Shipways, especially from Sam, Andrea, Mohsen, Amber, Hamza and Oli. I have to say they are a great team and are always happy to help. 5 start service!

Megan · 29 November 2023

★★★★★ 1/5

Trustpilot

DONT EVEN DESERVE 1 START SCAMMERS THAT…

DONT EVEN DESERVE 1 START SCAMMERS THAT LOT OF THEM LIKE TO TAKE PEOPLES HARD EARNED MONEY

Junior · 30 January 2026

★★★★★ 1/5

Trustpilot

Ignored by letting agent Great Barr

The letting agent just ignored my call and emails. Put me on hold for the last 10 days. Took all my necessary documents and then stopped contacting me. The tenant is living in a hotel now. They advertised that they need tenet immediately. I don't know what is going on but shipways Great Barr letting agent is.....everyone understand now. Just tell me yes or no. Don't hang me in there. You are wasting my time and wasting my money. Putting me in trouble. Can't you give a straight answer?

Biki’s · 12 July 2023