Trusted Agent profile · Solihull
★★★★★
234 reviews across 2 platforms
60a Bridge House Waterside, Shirley, Solihull, B90 1UD
Rouds's office in Solihull, at 60a Bridge House Waterside, is rated 4.3 out of 5 across 234 reviews on two platforms, including 183 Google reviews rated 4.4.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
GoogleExcellent they were very helpful both David and saagar are very helpful as well as nakesha they helped us from the very first time we contact them I will recommend them to any one customer service is 100% thank you all for your help in getting me my new home
Hi Henria, Thank you for your 5 star review - we really appreciate it. Amar
5/5
GoogleIt was a wonderful experience dealing with Rouds estate agents and in particular Aida Bardella. She assisted very well and ensured i did everything right.
Thank you for your 5 Star Review. Happy to hear you had a lovely experience with us. Regards Amar
5/5
GoogleSaggar and amit are amazing young man .there are so helpful.i only ask them once to help me assembly my dining table. and wardrobes thy said no problem. Thy said to me if you need any help.any time all I got to do is ask .I really appreciate everything thy done for me always smiling .thy treat me like family member.god bless you and your 👪
We're always happy to help! Thank you for your kind words Regards, Amar
5/5
GoogleSuraj was really helpful. Showed us whole house great and friendly nature.. highly recommended 👍👍👍 …
1/5
GoogleThey don’t maintain the rooms before you move into them and when you complain they don’t respond to you nor try to rectify the problems with the room. The worst part is collecting your holding deposit after your tenancy ends becomes a problem. STAY CLEAR from these people. STAY CLEAR.
Hello, We are deeply saddened to see such a negative review after you previously left a 5 star review. As you know deposits are not dispensed over night, there is a process that we have to follow and we endeavour to return deposits within a set time frame. Should you still require further assistance please get in touch with our accounts team who will help you further. Best regards, Amar
5/5
GoogleDealt with Saagar, absolute delight to deal with. extremely knowledgeable, always happy to pick up the phone and answer my questions and super informative. thank you so much!
5/5
TrustpilotMy experience using Rouds Estate Agents…
My experience using Rouds Estate Agents was excellent.
Thank you so much for taking the time to leave such a glowing review of your experience with Rouds Estate Agents! We are thrilled to hear that we were able to provide excellent service during your first rental experience. We are so glad that Nakesha was able to assist you every step of the way and that you found her to be kind, gentle, and a good listener. We will be sure to pass along your kind words to her and the rest of our team. It is always our goal to provide top-notch customer service and we are pleased that you feel we have achieved that. Thank you once again for choosing Rouds Estate Agents and for recommending us to others. We truly appreciate your business and your kind words. We wish you all the best in your new rental property and please do not hesitate to reach out if you ever need anything in the future.
5/5
GoogleEverything was quick and prompt. Aida helped with the process and everything was streamlined. Happy to be a customer.
Hello Nikhil, Thank you for your 5 star rating! Best regards, Amar
5/5
GoogleHighly recommend !!!
Hi Amar, thanks for the 5 stars, Best wishes, Amar
5/5
GoogleI would highly recommend Rouds to anyone who is searching for their new home. Especially for the agent named Aida, She is very calm and one who is always available to work extra for you to make sure your booking process is as easy and as smooth as possible. I am extremely grateful to her, for always picking my calls and giving me the right information.
Hello Precious, Aida is such a valuable member to our team, we will pass your comments on to her. Thanks for the 5 star review! Best regards, Amar
5/5
GoogleRouds has delivered on every promise made from the beginning of my journey as a first time landlord. I would highly recommend them as a team. The property management team (Rajneet and Nakesha) has been remarkable, and I can continue with other things with a peaceful mind knowing my property is in good hands. Thank You Rouds!
Good morning Lado, Thank you for your kind comments, I will be sure to pass your comments on to the team. Don't hesitate to contact us if you ever need anything. Best Regards, Amar
5/5
GoogleAs a landlord i have been privately renting my properties for years. I was very sceptical at first but the guys at Rouds are exceptional and always deliver on their promises and realistic expectations. I trust my property is in good hands and have confidence in using an agency. In this highly competitive markets a lot of agents can promise you the world, Rouds are professional, approachable and have been amazing throughout the entire process. Very happy with my experience with Sagaar at Rouds and looking forward to working with him and the team at Rouds in the future.PositiveResponsiveness, Quality, Professionalism
Hello Suki, Thank you so much for this comment. The whole team is very happy to read you: it encourages us to continue in this direction. Have a good day and see you soon ! Customer Service Team
5/5
GoogleWholeheartedly would recommend Rouds. Saagar communicated with me really well and made the buying process feel like a piece of cake. He treated me like a family member. Saagar had great knowledge and once again would definitely recommend Rouds.
Hi Amarjeet Thank you so much for your kind words! We are delighted to hear that Saagar provided you with exceptional service and made the buying process a seamless experience for you. At Rouds, we strive to treat all our clients like family and ensure that they receive the highest level of expertise and care. We truly appreciate you recommending us and we look forward to assisting you with any future real estate needs. Thank you for choosing Rouds!
5/5
TrustpilotAffordable, Supportive & Great Communication
Today I’have received Excellent service from Rouds. Highly professional! the staff are very friendly and approachable at any time of the day and they seriously look after your best interests. Saagar is one of the remarkable individual, his mannerisms, positive reassuring character and expertise and extremely to the point yet very friendly advice will never mislead you. Thank you Rouds for your time!
5/5
GoogleI have been using the house agent from past 2 years from start to finish as a landlord.Tarnpreet dhasi Has always helped out handling a 7 bedroom HMO finding tenants quickly as possible, excellent customer service.
5/5
GoogleRouds have been amazing,Saagar,Dave and Rajneet are always quick to answer any questions I have, and repairs are carried out in a timely manner.I highly recommend Rouds without any reservations .I have lived in Rouds property almost 2 years,they made my transition to the property easy and efficient. Thank you so much Rouds Agency.
Good morning, Reviews like this make us very proud of the work we do! We will pass your comments on to Saagar, Dave and Rajneet. Best Wishes, Amar
5/5
GoogleWhat a fabulously efficient letting agent! As first time landlords we had seriously considered self managing our property but after meeting Saagar and Rajneet we decided Rouds was the way to go. From the first meeting to finding tenants, they have been nothing but professional and accommodating. Anybody looking to let or rent a property, the knowledge and experience made it seamless.
Good afternoon Reggie, We are very proud to hear you had an easy and efficient experience letting your property out with us. Many thanks, Amar
5/5
GoogleThank you very much to whole team at The House Agent. Managed my property portfolio for many years and sold a few houses with them. Excellent service.
5/5
GoogleHad an great experience with Rouds estate agency as they helped me sell my property at the best price possible, great customer service and great people deffo will be using them again
Hi Jagraj, Thank you for your kind words! We hope we can help you in the future for any of your property needs. Best regards, Amar
5/5
GoogleI have been really impressed with the service from the team at Rouds. Their approach is very professional and their communication is excellent. Saagar, Nakesha and Rajneet have been particularly helpful and have always responded quickly to any queries raised. I would highly recommend them.
Good Afternoon, Thank you for your lovely review, it is much appreciated. I will pass your comments on to Saagar, Nakesha and Rajneet Best Regards, Amar
5/5
GoogleHardworking , eye for detail and excellent customer care are characteristics that roudh estate agent have in abundance. Looking forward to continue doing business in the new year !
Thank you for the kind words! We take pride in providing excellent customer care and attention to detail in all of our work. We are happy to hear that you have had a positive experience with us and we look forward to continuing to serve you in the new year. If you ever have any questions or need assistance, please don't hesitate to reach out. Best regards, Amar
5/5
GoogleI had a pleasant Experience with Rajneet when I was looking for an apartment, she was ready to assist and to make sure I got the property am staying now, her customer service is excellent and kept me updated throughout the process. Thank you very much Rajneet.
Hello Claire, Ill be sure to pass your comments on to Rajneet. Thanks for the 5 Star Review, Best Regards, Amar
5/5
GoogleSuraj has updated and helped me with everything and has answered all my questions that I needed. They helped me move in and settled in very nicely.
Dear Sajjad, Thank you for your kind words! We're thrilled to hear that Suraj was able to help you every step of the way and make your moving experience a smooth one. If you ever need any assistance in the future, please don't hesitate to reach out to us. Enjoy your new home! Best regards, Amar
5/5
GoogleAmazing service. Was always on the end of the phone to assist. I felt at ease with the continuous dialogue with their team. Definitely will be using Rouds again.
Thank you so much for your kind words and positive review! We are thrilled to hear that you had an amazing experience with our team and felt supported throughout the process. We strive to provide top-notch service to all our clients, and we are delighted that you are considering using Rouds again in the future. Please do not hesitate to reach out if you have any further questions or if there is anything else we can assist you with. Thank you for choosing Rouds!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Rouds's Solihull office has 234 reviews across two platforms: 183 on Google, 51 on Trustpilot.
Rouds Solihull is rated 4.3 out of 5 across all 234 reviews, and 4.4 out of 5 on Google from 183 reviews.
Rouds Solihull, 60a Bridge House Waterside, Shirley, Solihull, B90 1UD.
