Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleRating only, no written review.
Tony · 13 January 2024
Agent replied · 11 June 2024
Good afternoon,
My names Amar, Ive checked our database and I cannot locate your details. Please can you provide me with your contact details? I would like the opportunity to talk to you about your experience and gain more of an understanding on why you have left a low rated review. Please note false reviews will be reported, however if you are a genuine Rouds Customer please reach out to us.
Office number: 0121 517 0490
Best regards,
★★★★★ 1/5
GoogleRating only, no written review.
Nergiz · 13 January 2024
Agent replied · 11 June 2024
Good afternoon,
My names Amar, Ive checked our database and I cannot locate your details. Please can you provide me with your contact details? I would like the opportunity to talk to you about your experience and gain more of an understanding on why you have left a low rated review. Please note false reviews will be reported, however if you are a genuine Rouds Customer please reach out to us.
Office number: 0121 517 0490
Best regards,
★★★★★ 1/5
GoogleRating only, no written review.
Lorik · 13 January 2024
Agent replied · 11 June 2024
Good afternoon,
We are sad to see a 1 star review from yourself, as I know prior to moving in you left a superb 5 star review.
I can assure you that we did everything we could to resolve the matters you faced when moving in. Unfortunately in your particular circumstances the issues arose from the landlord. All we can say is we are sorry for the experience you had with us, but we wish you the best of luck for the future.
Best wishes,
★★★★★ 1/5
GoogleRating only, no written review.
Joe · 13 January 2024
Agent replied · 11 June 2024
Good afternoon,
My names Amar, Ive checked our database and I cannot locate your details. Please can you provide me with your contact details? I would like the opportunity to talk to you about your experience and gain more of an understanding on why you have left a low rated review. Please note false reviews will be reported, however if you are a genuine Rouds Customer please reach out to us.
Office number: 0121 517 0490
Best regards,
★★★★★ 1/5
GoogleRating only, no written review.
Thomas · 13 January 2024
Agent replied · 11 June 2024
Good afternoon,
My names Amar, Ive checked our database and I cannot locate your details. Please can you provide me with your contact details? I would like the opportunity to talk to you about your experience and gain more of an understanding on why you have left a low rated review. Please note false reviews will be reported, however if you are a genuine Rouds Customer please reach out to us.
Office number: 0121 517 0490
Best regards,
★★★★★ 5/5
GoogleRating only, no written review.
Uchechukwu · 15 October 2023
Agent replied · 11 June 2024
Happy to hear your experience with us was rated highly
Best regards,
Amar
★★★★★ 5/5
GoogleRating only, no written review.
Richard · 16 August 2023
Agent replied · 11 June 2024
Thank you for the 5 Stars :)
★★★★★ 5/5
GoogleRating only, no written review.
Santhosh · 12 June 2023
Agent replied · 11 June 2024
Thank you for the highly rated review!
Best regards,
Amar
★★★★★ 5/5
GoogleRating only, no written review.
Okankan · 12 June 2023
Agent replied · 11 June 2024
Hello Okankan,
Appreciate the 5 star review,
Regards,
Amar
★★★★★ 5/5
GoogleRating only, no written review.
Stella · 12 June 2023
Agent replied · 11 June 2024
Hello stella,
Thank you for taking the time to post your review.
Have a good day!
★★★★★ 5/5
GoogleRating only, no written review.
Selim · 12 June 2022
Agent replied · 11 June 2024
Hello Selim,
Thank you for taking the time to post your review.
Have a good day,
★★★★★ 5/5
GoogleRating only, no written review.
Craig · 12 June 2022
Agent replied · 11 June 2024
Hello craig,
We're really happy that you enjoyed your experience ! We'll send your feedback to the entire Rouds team.
See you soon !
★★★★★ 5/5
GoogleRating only, no written review.
Hamza · 12 June 2022
Agent replied · 11 June 2024
Hello hamza,
Thank you for taking the time to post your review.
Have a good day,
Customer Service Team
★★★★★ 5/5
TrustpilotVery professional and respectful
Rating only, no written review.
Hamza · 1 September 2021
★★★★★ 5/5
TrustpilotExcellent friendly person
Rating only, no written review.
Mark · 15 June 2021
★★★★★ 5/5
TrustpilotVery professional and very accommodating
Rating only, no written review.
EMANUEL · 13 April 2021
★★★★★ 5/5
TrustpilotIdeal house viewing with great service
Rating only, no written review.
Jordan · 12 April 2021
★★★★★ 4/5
TrustpilotVery polite and informative
Rating only, no written review.
Jason · 12 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.