DM & Solihull reviews

★★★★★ 1/5

Trustpilot

Do not take responsibility or interest…

Do not take responsibility or interest in the legalities of what they are selling. For instance, they have had a Goldthorpe S Yorks property on there books since at least 2017 ( when it was reduced in price). The property includes a building in the yard, which might have been sold separately. Person on the phone, did not know what the status of the property was.Park Rd Barnsley. Very large garden, with planning permission for house, actually permission is expired and owner of property sold land to company he owns. Have pressed on whether the owner is in a position to sell the land. No answer.Everyone at an individual office is given a title such as CEO

Stephen · 11 September 2023

★★★★★ 1/5

Trustpilot

Estate agent was the rudest I've ever…

Estate agent was the rudest I've ever seen. Property was rented and we were not told before making a 1 hour trip. Arrived 4 mins past agreed time and we were insulted beyiond measure. I wish I could take legal action against them.

Giovani · 21 September 2022

★★★★★ 1/5

Trustpilot

Sutton Coldfield branch

Where do you start??? No online presence, rude staff and a general disinterest in selling my house. Don't use them, they are rude, obnoxious and really have no interest in selling your property. There is no personal service at all. A disgraceful attitude from staff too.

Betty · 24 March 2022

★★★★★ 5/5

Trustpilot

Lisa Horsey what a Diamond she helped…

Lisa Horsey what a Diamond she helped me & my wife With the forms nothing was too much trouble Thanks Lisa

Alan · 17 April 2024

★★★★★ 5/5

Google

DM&Co were a fantastic help in renting out my first property and made the process so easy. Gabrielle and Chiara in the lettings team were able to secure viewings quickly and were amazing at keeping us informed throughout. Would highly recommend their services! Very professional.

Hamna · 25 October 2023

★★★★★ 5/5

Google

We moved from one of the DM&CO property to another. I must say the customer sevice has been the best. Had interactions with various staff members, all of them were really exceptional. Chiara helped us in every aspect during our move, with prompt responses whenever needed. I must congratulate the management of DM&CO for keeping such great standards of customer care. Can't recommend enough. Keep it up 👏

Miqdad · 27 April 2024

★★★★★ 1/5

Trustpilot

Unprofessional - don't use this company

I am a landlord to a small studio in Leeds. Kirsten Airs agreed to drop their 12.5% plus VAT fees down to 10% including VAT, but then didn't do so. She has been avoiding my calls ever since, despite me threatening legal action and to raise a complaint with the ombudsmen. If you are a landlord, I would suggest you don't use this company.

DOUG · 26 June 2024

★★★★★ 1/5

Trustpilot

Don't fix the leak for 8 months

They respond only to the simplest things. Whenever it becomes tiny bit more complicated - nothing is taken care of. We have a leaking pipe on the outside of our property for 8 months. We let them know about this in the first several weeks of our tenancy. Over 8 months it's been back and forth, and NOTHING about this leak has been fixed. Every time someone takes a shower, we have a shower in our conservatory. They do send the workers, true, but only when there is no rain. And these are new workers every time, who look at it, scratch their heads and do nothing.You need to chase them every day, if you want to have anything done. They don't care about you, don't care about the property. The worst experience with the estate agents in my 12 years of renting.

Ivan · 27 June 2023

★★★★★ 1/5

Trustpilot

Rude Agents

Rude Agents , impolite responses and not helpful at all .

Ahmed · 5 March 2026

★★★★★ 1/5

Trustpilot

One of the WORST agencies you can work…

One of the worst agencies you can work with. We booked a viewing for a house, confirmed it that day, drove an hour, and nobody bothered to come. When finally reaching them, after numerous phone calls, they just said they tried to contact us for another day. We had no phone calls, no messages, nothing. The lady I talked to was stunningly rude and yelled constantly. Please STAY AWAY FROM THEM.

Mihai · 25 January 2024

★★★★★ 1/5

Trustpilot

Dealing with anyone is this company is…

Dealing with anyone is this company is painful,we rented a property and hunters were in charge of it,we moved out over a month ago and left the property in good condition,but they took money for deep cleaning without our consent,they took other monies for items they claimed were missing,there emails to us were rude and dismissive,she always argued with everything we said,the most unprofessional person I have ever met,they stole our money from us and now we have to take legal proceedings against themWe are still waiting on receipts from the items they claimed to have bought & the deep cleaning,the apartment didn’t need to be deep cleaned,but the greedy landlord decided to keep most of depositAbsolute disgrace of a company won’t be dealing with them again

Zara · 3 June 2023

★★★★★ 5/5

Trustpilot

5 star service!

This is the first time I've called this agency. (I'm a BTL investor) spoke to a lady called Kiki, she was very kind and clearly explained what the situation was with this particular property, she went far and beyond. I would highly recommend to use this agency and especially Kiki. ;)

Shanoor · 18 September 2020

★★★★★ 1/5

Trustpilot

They just don't care

I live in Bingley and my whole bathroom has been covered with black mould since the 5th February, which is when I reported straight away. The staff do not want to admit they should fix the issue and it took me calling the council to make them fix it (as of yet, still not fixed) They still want the full rent paid somehow too, set of theives. Not once have they offered alternative accomodation or reduced rent, AVOID AT ALL COSTS!!

Andy · 21 May 2023

★★★★★ 1/5

Trustpilot

Company is a front for some very dodgy…

Company is a front for some very dodgy practices through it's association with Kirsty O'Connor, including embezzlement of local government funds and illegal evictions

Chris · 10 December 2023

★★★★★ 4/5

Google

We are in the process of buying a house through DM & Co. Homes. We have found them super helpful so far and particularly Alex Griffiths who has shown us round several properties. He has a good rapport and made the experience fun!PositiveResponsiveness, Quality, Professionalism

Elizabeth · 25 October 2021

★★★★★ 1/5

Trustpilot

Agent from Hunter

Just spoken to agent from Hunter about a property in Liverpool. She is not very welcoming, appears rude. I should have taken her name. No people skills

Anthony · 17 September 2025

★★★★★ 1/5

Trustpilot

Absolutely awful service from the…

Absolutely awful service from the Rugeley branch, had a viewing cancelled, my husband had to chase for next viewing only to be told the viewings were full and basically tough luck!! Then got a call to arrange a viewing, which we thought, ok let's go.... Only to show up and no one there.Rang the branch to be told they was viewing all morning so will call the lady who was doing the viewing.The nice young lady has to come back to us to tell us it was cancelled again and we should have received an email, which we never!The communication was truly awful, no follow up calls at all, absolutely dreadful Cust service...... Avoid!!!!!

Helen · 13 March 2023

★★★★★ 4/5

Trustpilot

James Czibor is always personable

James Czibor is always personable, approachable and responsive in communicating.

Consumer · 21 July 2024

★★★★★ 5/5

Google

We have just rented a house through DM&Co, and so far, it has been a pleasure to work with them. Everything, from the viewing process to the contract and move, has been very well organised, clear, transparent, and honest.

Dmitry · 25 October 2023

★★★★★ 5/5

Trustpilot

I would like to take the time to thank…

I would like to take the time to thank all the castleford team, especially Hollie, who went above and beyond in helping me sell my house. Many thanks to all.

Danny · 13 April 2023

★★★★★ 5/5

Trustpilot

Great service in York

I've been dealing with Aaron from the York branch and he's been knowledgeable, friendly and polite. Has really listened to what I'm looking for and taken pro-active steps to help me find something.

Kath · 20 June 2025

★★★★★ 5/5

Trustpilot

Sale of Mums House

Thank you so much to the team at Leigh kept me informed at all times and made took a lot of stress away I would reccommend to everyone. Went over and above to help Once again thank you to everyone

Karen · 6 February 2022

★★★★★ 5/5

Google

Highly recommend DM & Co. They managed to find tenants for my property within a few days of advertising. I am extremely pleased with the customer service received. Their communication has been amazing throughout and both Kate and Aimee have always kept me informed throughout the process. Thank you 😊

Sukaina · 25 October 2022

★★★★★ 1/5

Trustpilot

Honestly the worst Estate Agents I've…

Honestly the worst Estate Agents I've ever dealt with. I waited over 4 weeks for my keys after signing my contract, only to tell me the house isn't available, leaving me homeless. Poor communication skills. Had to move in with my family. Avoid, avoid, avoid. You'll end up wasting time and money dealing with these guys.

Milka · 2 August 2024