Dixons Estate Agents Solihull Sales reviews

★★★★★ 5/5

Trustpilot

A lovely agent called Lee

We had a lovely agent called Leoni (Lee) today showing us around a property in Stourbridge. She was so lovely, knowledgable and related to us which eased us and made the experience one of our best. She was excited to show us around and tell us things about the property, making it a very enthusiastic session that really helped with our opinion on the property.

El · 26 May 2026

★★★★★ 5/5

Trustpilot

Fantastic

Fantastic! I've used Dixons for over 20 years to deal with my lettings portfolio. I wouldn't dream of using another Letting Agent. I can call at anytime and they will resolve any queries or issues I have immediately. They know the background of all my properties which helps with any dealings. I cannot recommend them highly enough. The team there is amazing, which is a testament to Meg, the Lettings manager. Thank you, Meg, Holly and Freya.

William · 17 February 2026

★★★★★ 5/5

Google

My partner and I recently had the best experience with getting our first home. Jessica Blythe was very informative, polite, friendly and replied quickly to any queries or concerns that we had. She made our whole experience stress free. Would definitely recommend. Thank you Jessica !

Kr · 24 July 2024

★★★★★ 1/5

Google

Right move rental 2 bed 2 bathrooms on alston road, solihull. Pictures and description says one wc and one bathroom. So wheres the 2nd bathroom then.

Craig · 10 July 2026

★★★★★ 5/5

Google

All staff that i have dealt with at Dixons Solihull have always been friendly & helpful. A special thanks to Dal my property manager who has gone above & beyond to help with any problems that may arise. Dal is extremely profession & works hard to get all issues resolved in a timely manor. He also makes sure to keep you informed of all progress and checks in once the issue is resolved to ensure that you are happy.

Melissa · 23 October 2021

★★★★★ 5/5

Google

I would recommend Dixons Solihull to anyone who is looking to rent a property. I worked with Darnish and it was a pleasant experience. Thank you for the gift box we also received, it was a nice touch. Darnish always assisted us with a friendly smile and it makes the house hunting so much easier. Thank you once again.

Liza · 23 October 2023

★★★★★ 1/5

Trustpilot

I did not receive the level of mortgage…

I did not receive the level of mortgage support I expected from this company. While their general customer service was satisfactory, the mortgage advisor was not helpful. Despite charging a substantial fee, I do not feel that he secured the best possible deal for me. In my view, Mr. Mazar Singh appeared more focused on maximising his own profit than on acting in the best interests of the customer, particularly given his £700 fee.

Simmy · 8 March 2026

★★★★★ 5/5

Trustpilot

Dixons Erdington made it easy

I've recently completed, I was a first time buyer, I'd had a previous bad experience where a dodgy seller pulled out at the last minute and cost me money, I was kind of struggling with the whole process, but Dixons made it easy for me. I was shown round the property by Alison, who knew everything about the property and the area, even who the neighbours were, then from there Sarah handled it and she was brilliant, always keeping me informed and chasing the other solicitor. Then my solicitor went into administration and couldn't carry on working and even then Sarah told me exactly what to do and handled it all for me once I had a new solicitor. It was a massive relief in the end. I'd definitely recommend Dixons after that.

Customer · 13 January 2026

★★★★★ 5/5

Trustpilot

Dixons - Erdington

Dixons - Erdington Branch - my brother and I sold our late parents property through Dixons Erdington. Charlotte Rose is a magician! Charlotte was superb from the outset with open and honest discussions about the property and excellent advice to sell the property via the Modern Auction Method. Charlotte had developers/buyers on her books who didn’t waste time. They visited the house and confirmed the same afternoon that they wanted to buy the house. A stress-free sale with no fuss and no mess. Also, Charlotte was very supportive, caring and assisted with arranging ID checks and documentation for my brother. Charlotte, again, turned into a magician by having a stunning flat on her books which was perfect for my brother and she negotiated a great price. The whole team at the Erdington Branch were approachable as well as completely professional - I would totally 100% recommend the team in Erdington. Thanks so much.

Rachel · 23 May 2024

★★★★★ 5/5

Google

I recently bought home insurance through Adam Rhodes and couldn’t be more happier with the experience I received. He explained everything thoroughly and got it sorted within the same day. He is very professional and polite. I was passed over to Adam by the lettings team and they were equally as professional, friendly and attentive. I could not recommend Dixon’s more and will more than likely use them again in the future. Thank you again.PositiveQuality, Professionalism, Value

Natalie · 23 October 2021

★★★★★ 5/5

Google

Huge thanks to Ian, my mortgage advisor in Solihull! He made buying my house super easy. Ian was really helpful, explaining everything clearly and getting me the best deal. He's professional, patient, and I highly recommend him to anyone looking for a mortgage advisor. Thanks again, Ian, for making my home-buying experience a breeze!

Lulzim · 27 December 2023

★★★★★ 5/5

Google

Moving into a new and unknown place with family can bring surprises unless you have a trusted agent like Dixons. Thank you Solihull Dixons team, special thanks to Rebecca for making all necessary arrangements in such tight timelines without compromising the quality and keeping the top-level communication. My review might not be a true reflection but I can anticipate that the team must work hard behind the scene to expedite the process without any surprises.

Abhishek · 12 December 2021

★★★★★ 5/5

Google

Ian Walker was instrumental in us purchasing our first home. His advice and guidance throughout the process was priceless from initial mortgage conversations to helping us to achieve the completion date we desired. Couldn't recommend his services enough.

Lucy · 1 October 2024

★★★★★ 4/5

Google

Sadly not the best review, however i should state that the staff at Dixons Solihull were friendly, helpful and very patient. This review is more about the processes in place and their property management company. Back in August 2019 we had arranged to move into a property and the day prior to the move I received a call telling me that we were not able to move in as the gas safety check needed to be dealt with as the property wasn't safe to move into. Absolutely no problem with waiting until a property is safe, although the day prior to the move (with a company already paid and ready to move all of our contents) isn't adequate and it took a few difficult conversation with the movers company to move the move date until later that week. I later found out that Dixons had the evaluation of the property nearly 5 days prior, although it was basically on a pile waiting to be worked. When it came to us requiring a fix to the shower (the only time we ever needed help) the property management company had 'lost' our request and two weeks later we had a phone call to say it would be resubmitted and someone would attend, nearly 3 weeks later. This was again a number of calls later on my part. Finally when it came to moving out of the property and arranging for the deposit to be returned it took at least 5 phone calls and various emails because of the reason 'admin reasons'. No one was contacting me with any movements of the deposit. Understandable in the current climate most companies are on skeleton staff, although this could have been dealt with much quicker prior to the staff shortages. I was promised a number of phone calls and not one person called me. Again as this is the property management company, although as the arrangement is with Dixons sadly i feel this is something you should review since it is a reflection on Dixons. Finally after a month and a half we have now received the deposit. My frustration is mainly down to the fact of lack of communication. It would be much better and reassuring if we were kept in the loop with a phone call as promised, although as we were repeatedly told it's down to the management company to call, the poor staff at DIxons end up being the middle man. That said it reflects on Dixons due to whom they choose to represent them. My landlord as just as frustrated since he pays them a fee for a mediocre service. Again most of this is down to the property management company and feedback should be provided as such. The staff at Dixons were very patient with me and I can't thank them enough for all of the help they have given me, especially Leah and Rebecca, so thank you! Who represents the business should have some careful review as how we've been treated puts me off using Dixons again. The stars given is simply for the staff as they really were a pleasure to talk to.

Martin · 23 October 2020

★★★★★ 1/5

Trustpilot

I went to Dixon for a flat on Oldbury

I went to Dixon for a flat on Oldbury, all god till i got there to see the propriety i was shocking in what condition was the flat, absolutely disgusting, they want 850£ rent for one bedroom and another 850£ deposit, the condition of the walls absolutely unbelievably all wallpaper falls down and tales from kitchen missing, no dors between bedroom and kitchen, and at the end I have refused to get the flat they refuse to refunding my holdings fees, absolutely legal robers this agents.

Game · 16 December 2025

★★★★★ 5/5

Google

Great org, Jess was great as an agent 👍 …

Fahad · 10 September 2025

★★★★★ 5/5

Google

Bought a house and Dixon provided a great service throughout.

Haseeb · 12 September 2026

★★★★★ 1/5

Trustpilot

Bad experience

I would strongly advise to stay away from dixons/countrywide letting agents from managing a rental property. Especially the Warwickshire office as they would do everything in every opportunity to instruct their own contractors making false allegations of works required on the rental property to make money for themselves. They also hide their complaints procedures when contacted directly and asked about the process and their calls are not recorded so they make things up and completely disregard any instructions given by the landlords. Unfortunately complete professional crooks. They will put all sorts of barriers to raise a complaint and refrain from providing a final response to prevent escalation for their governing body to investigate.

Parvin · 25 November 2025

★★★★★ 5/5

Google

Faye assisted us in our recent purchase and was with us every step of the way. Really going above and beyond what would be expected of her. She would call with regular updates, text and be very happy to talk about the purchase day or night, even on the days she wasn’t at work especially when the process became tricky. Faye was the first person to call me with her congratulations on exchange and I would not hesitate in recommending Faye to anyone looking at sale or purchase in the local area. We look forward to working with her again! Thank you Faye. We couldn’t have done it without you!

Amy · 24 October 2019

★★★★★ 5/5

Google

I would like to say a massive thank you to Faye from Dixons in Solihull. We have just sold our home with Dixons and it has not been the most straight forward sale to say the least but Faye has gone out of her way to oversee the sale and offer her support and professional guidance along the way. Faye even helped out in her own time where she could. I would once again like to say thank you to Faye as I cannot recommend her enough. Helen Johnson. 287 Alcester Road

Helen · 24 October 2019

★★★★★ 5/5

Google

This was the second time we used Alex, he is brilliant. The first time was when we bought our first home and the second for our remortgage. He is really helpful and knowledgeable. For our remortgage he found us a great deal, He was always in contact throughout the process. When it came to the final completion statement, he advised us to contact our old mortgage because he thought they may not have accounted for our recent mortgage payment. Turns out he was right and the mortgage company refunded us a whole month. Which is great! (We wouldn’t have known this if it wasn’t for Alex) 👌🏻

Taylor · 24 October 2019

★★★★★ 5/5

Google

Me and my partner have just purchased our first home through using Alex Hodson as our advisor through Countrywide in the Dixons solihull branch. I can't recommend Alex enough! From our first initial meeting he was friendly and welcoming, very reassuring and clear in explaining the process of buying a property which was great for us 1st time buyers. He was also contactable, friendly and done what he promised. He made the process smooth and stress free for us. We would highly recommend Alex and would use his services again! Thank you Alex :)

Claire · 24 October 2019

★★★★★ 5/5

Google

Really great team working here! They've treated us excellently over the years and provide a real and thoughtful experience! Special shout out to Stacey who was still a big help a year on from agreeing our contracts!

Akheil · 23 August 2024

★★★★★ 5/5

Google

Jessica is very Great

Jeddy · 1 October 2025