Trusted Agent profile · Solihull

Dixons Estate Agents Solihull Sales reviews

4.1

★★★★★ Great

465 reviews across 2 platforms

70 Poplar Road, Solihull, B91 3AB, B91 3AB

Dixons Estate Agents's office in Solihull, at 70 Poplar Road, is rated 4.1 out of 5 across 465 reviews on two platforms, including 283 Google reviews rated 4.6.

Google logo

4.6 / 5

283

Reviews on Google

This office

Trustpilot logo

182

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Google

We were second time movers, so having been through the process already had a few out to compare. Dixon’s we’re by far the most professional and offered a great service. From beginning to end provided us with great communication and helped and advised of the next steps. Vicky, Dan and the team were amazing and we have now moved and settled into our new home. We couldn’t be more happier and would recommend Dixon’s to all our friends and family. Thank you Solihull officePositiveResponsiveness, Quality, Professionalism, Value

K · 23 October 2022

Agent replied · 22 October 2024

Thank you for taking the time to leave us your lovely comments and outstanding 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Hannah was very helpful throughout my family members viewing

Sophie · 17 January 2026

Agent replied · 17 April 2026

"Thank you for your kind words! We're thrilled to hear that Hannah provided excellent service during your family's viewing. It's our pleasure to assist in finding the perfect fit for your needs. Kind regards, Lucy, Customer Feedback and Support Team

2/5

Google

I have deleted my post because since before moving in to our rented property there has been problems. We requested two things to be done which because Dixons doesn’t manage the property they don’t chase up. Which is disgusting because of everything we had to do before moving in was a joke. I thought Dixons were the high end of the estate agents market but we’ve had nothing but rubbish since moving into the property we let through them.

Shelly · 23 October 2022

Agent replied · 22 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Excellent service

Recently put an offer in for my first house and was super daunted by all the legal and morgage requirements that needed to be in place to make the purchase complete. Thankfully the team at Dixons Acocks Green helped me. Adam, Lee and Courtney were always a phone call away. I would recommend anyone buying there first home to buy the hand in hand house purchase service provided by Adam it does come at a fee but well worth it as all solicitors are in house and he will save you allot on your monthly morgage repayments.

Kamran · 15 October 2024

4/5

Trustpilot

Renting

Holly was very helpful and answered all the questions we had! Very quick process and can’t wait to be in our family home!

Sophie · 28 May 2026

5/5

Google

This is the first time I have rented a house through an agency. I was very pleased they did a great job especially Jess and Amy. They had a great attitude. Thank you very much Dixon Solihull. 5 star all round, if you're looking to let your property then choosing Dixons Solihull is the best option

Khuram · 25 May 2024

Agent replied · 22 October 2024

Khuram Shahzad many thanks for your glowing 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to thank Ian for providing an excellent service in supporting me to get a mortgage. The process and documentation was well explained with good communication throughout. I appreciate the "can do" spirit and determination to find a great package. Thank you. Also thank you Vicki and Richard in the Dixon's team in enabling me to secure my property

Janice · 27 December 2023

Agent replied · 22 October 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

These guys are awesome, prompt, friendly and understanding of the requirement. Most recommended. Particularly Jess, she was super helpful.

Karthik · 5 September 2025

Agent replied · 8 September 2025

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Massive thank you to Dixons Solihull Lettings team who rented out my property super fast and were extremely professional, helpful and informative. Darnish and Amy kept me updated throughout the entire process and dealt with any issue that arose with ease and made what is thought to be a stressful situation to a simple one! Thank you once again!

Shaista · 26 January 2024

Agent replied · 22 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Ian is an incredible mortgage broker! He is very knowledgeable and kept me up to date with everything. The best thing I got with Ian was him lifetime membership so we know any future property purchases and sales will be smooth. I definitely recommend him as a mortgage broker.

Enrico · 24 July 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Enrico Di Daniel. Kind regards Lucy, Customer Relations.

5/5

Google

Smooth,professional, clear dialogue throughout every step of the process. Thank you Jess Blyth for being an amazing Agent!

Noreen · 3 September 2025

Agent replied · 8 September 2025

Thank you for your kind words and trusting us with your business! We are so glad to have Jess on our team and will continue to provide the same smooth and professional service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Highly recommend Dixons Estate Agents Solihull. The staff were always very helpful and approachable when dealing with my queries. Also thanks to Ian their countrywide mortgage broker. He made the whole process very easy and was a pleasure to deal with. A great experience overall!

Benjamin · 22 September 2024

Agent replied · 22 October 2024

Thank you for your terrific 5* review and recommendation Benjamin. Best wishes, Lucy, Customer Relations.

5/5

Google

Me and my boyfriend are looking to move in together and currently looking for a rental property, came in to just get some information and Stacey has been so lovely and helpful, we had lots of questions and she has made us feel at ease and explained everything. We feel a lot more confident going ahead and renting now. Thank you Stacey.

Aika · 23 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Me and my friend have recently agreed to rent a property and Dixons have been great! Jess has overseen the process so far and has made it as quick and smooth as possible, especially for us first time renters. I cannot thank the team enough for being extremely helpful and kind in this process and I am very excited to move into our home!

Lauren · 3 September 2025

Agent replied · 8 September 2025

Thank you for your kind words! We are thrilled to hear that you had a positive rental experience with our team, especially as first-time renters. It was our pleasure to make the process quick and smooth for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A five star service from a fantastic team! We asked Dixon’s of Solihull to list and sell our home and we are very happy to report that they made our choice a great one. Right from our very first consultation with Vicky, we were given all of the information we needed on what to expect throughout the process. As it was our first sale, her professionalism put us at ease and gave us confidence we were in safe hands. Our Sales Progression was handled by Dan and he did a remarkable job. With constant communication, whether by email or phone, we were always informed of how our progress was going. Likewise, any questions or requests we had were always replied to and acted upon, nothing was ever too much trouble for him. He truly went above and beyond for us to ensure our sale went through smoothly. We would definitely recommend Dixon’s of Solihull to any of our friends and family looking to sell their home and that is the highest compliment we can pay them!PositiveResponsiveness, Quality, Professionalism, Value

Matt · 23 October 2021

Agent replied · 22 October 2024

Many thanks for your outstanding comments, recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

My partner and I recently had the best experience with getting our first home. Jessica Blythe was very informative, polite, friendly and replied quickly to any queries or concerns that we had. She made our whole experience stress free. Would definitely recommend. Thank you Jessica !

Kr · 24 July 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

All staff that i have dealt with at Dixons Solihull have always been friendly & helpful. A special thanks to Dal my property manager who has gone above & beyond to help with any problems that may arise. Dal is extremely profession & works hard to get all issues resolved in a timely manor. He also makes sure to keep you informed of all progress and checks in once the issue is resolved to ensure that you are happy.

Melissa · 23 October 2021

Agent replied · 22 October 2024

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I would recommend Dixons Solihull to anyone who is looking to rent a property. I worked with Darnish and it was a pleasant experience. Thank you for the gift box we also received, it was a nice touch. Darnish always assisted us with a friendly smile and it makes the house hunting so much easier. Thank you once again.

Liza · 23 October 2023

Agent replied · 22 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

I did not receive the level of mortgage…

I did not receive the level of mortgage support I expected from this company. While their general customer service was satisfactory, the mortgage advisor was not helpful. Despite charging a substantial fee, I do not feel that he secured the best possible deal for me. In my view, Mr. Mazar Singh appeared more focused on maximising his own profit than on acting in the best interests of the customer, particularly given his £700 fee.

Simmy · 8 March 2026

5/5

Trustpilot

Dixons Erdington made it easy

I've recently completed, I was a first time buyer, I'd had a previous bad experience where a dodgy seller pulled out at the last minute and cost me money, I was kind of struggling with the whole process, but Dixons made it easy for me. I was shown round the property by Alison, who knew everything about the property and the area, even who the neighbours were, then from there Sarah handled it and she was brilliant, always keeping me informed and chasing the other solicitor. Then my solicitor went into administration and couldn't carry on working and even then Sarah told me exactly what to do and handled it all for me once I had a new solicitor. It was a massive relief in the end. I'd definitely recommend Dixons after that.

Customer · 13 January 2026

5/5

Trustpilot

Dixons - Erdington

Dixons - Erdington Branch - my brother and I sold our late parents property through Dixons Erdington. Charlotte Rose is a magician! Charlotte was superb from the outset with open and honest discussions about the property and excellent advice to sell the property via the Modern Auction Method. Charlotte had developers/buyers on her books who didn’t waste time. They visited the house and confirmed the same afternoon that they wanted to buy the house. A stress-free sale with no fuss and no mess. Also, Charlotte was very supportive, caring and assisted with arranging ID checks and documentation for my brother. Charlotte, again, turned into a magician by having a stunning flat on her books which was perfect for my brother and she negotiated a great price. The whole team at the Erdington Branch were approachable as well as completely professional - I would totally 100% recommend the team in Erdington. Thanks so much.

Rachel · 23 May 2024

5/5

Google

I recently bought home insurance through Adam Rhodes and couldn’t be more happier with the experience I received. He explained everything thoroughly and got it sorted within the same day. He is very professional and polite. I was passed over to Adam by the lettings team and they were equally as professional, friendly and attentive. I could not recommend Dixon’s more and will more than likely use them again in the future. Thank you again.PositiveQuality, Professionalism, Value

Natalie · 23 October 2021

Agent replied · 22 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Huge thanks to Ian, my mortgage advisor in Solihull! He made buying my house super easy. Ian was really helpful, explaining everything clearly and getting me the best deal. He's professional, patient, and I highly recommend him to anyone looking for a mortgage advisor. Thanks again, Ian, for making my home-buying experience a breeze!

Lulzim · 27 December 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Moving into a new and unknown place with family can bring surprises unless you have a trusted agent like Dixons. Thank you Solihull Dixons team, special thanks to Rebecca for making all necessary arrangements in such tight timelines without compromising the quality and keeping the top-level communication. My review might not be a true reflection but I can anticipate that the team must work hard behind the scene to expedite the process without any surprises.

Abhishek · 12 December 2021

Agent replied · 11 December 2024

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dixons Estate Agents's Google reviews

Questions about Dixons Estate Agents Solihull Sales

How many reviews does Dixons Estate Agents Solihull Sales have?

Dixons Estate Agents's Solihull office has 465 reviews across two platforms: 283 on Google, 182 on Trustpilot (across the whole business).

What is Dixons Estate Agents Solihull Sales's rating?

Dixons Estate Agents Solihull Sales is rated 4.1 out of 5 across all 465 reviews, and 4.6 out of 5 on Google from 283 reviews.

Where is Dixons Estate Agents's Solihull office?

Dixons Estate Agents Solihull Sales, 70 Poplar Road, Solihull, B91 3AB, B91 3AB.

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