Dixons Estate Agents Solihull Sales reviews

★★★★★ 5/5

Google

My husband and I viewed a house yesterday, shown to us by Chloe from the Solihull branch. She was very patient with us and I found her to be very professional and willing to answer any questions we had. Would highly recommend Dixon's, Chloe in particular.

Laura · 5 September 2025

★★★★★ 1/5

Trustpilot

Just glad I'm not using them to sell my…

Just glad I'm not using them to sell my house. Cannock branch is terrible. No one to answer phone and they don't reply to messages left. Finally booked a viewing and no-one turned up, total waste of time. Finally managed to view and put forward an offer and they failed to get back to me in a reasonable amount of time. Since then I found another property with another agent placed offer which was accepted. Thanks for nothing Dixons Cannock.

Dean · 9 September 2026

★★★★★ 5/5

Google

A huge thank you to Jess and Maggie for all their help! They are truly professional and experienced rental agents. Throughout the entire process, from answering questions, arranging viewings, to handling paperwork, they were always …

Kent · 17 November 2025

★★★★★ 5/5

Google

I am extremely pleased with the mortgage broker service provided by Mr. Ian Walker. His expertise and attention to detail made the entire mortgage process incredibly smooth. I am a bit old style, and like to discuss my "big purchase" face to face. Ian is the one who is patient and listen to your needs and suggest the best mortgage solution. Every penny I paid for the service worth, especially he helped me to sort out a tiny little document issue with the bank in 3 days before the agreed contract exchange date!! So, just popping by to the Solihull Dixons, and find Ian!

Jason · 25 May 2024

★★★★★ 5/5

Trustpilot

A pleasure to work with

A pleasure to work with. Very professional, took care of all of our viewings, and got us a great price. Daniel and his team talked me through everything in a polite, professional and friendly way. I would definitely recommend them. Thanks all.

Roger · 24 June 2026

★★★★★ 5/5

Google

We had the perfect sale through Dixons, plenty of viewings and a good offer from the prospective buyers Richard and his team, especially Chloe who facilitated the viewings for us, were …

Andrew · 17 December 2025

★★★★★ 5/5

Google

Im extremely impressed with the standard of customer service Dixons have provided. I was selling a retirement Park Home, and due to this type of property I expected a long and difficult sales process. However the branch manager Richard Holden, and the Sales Negotiator Chloe Potter reasured me I was in safe hands, and they delivered on their promise! Consistently keeping me updated, only a few months later the property was sold, they honestly opened my eyes to their skill set and capabilities of selling a variety of property types, I wouldnt have changed a thing and couldnt have asked for a smoother sales process. I plan on moving property and renting out a property in 2026, of which, I will be coming back Dixons solihull for help again. Thank you team Dixons, Richard and Chloe, been fabulous from day one.

Jonathan · 17 December 2025

★★★★★ 5/5

Google

Ian is a wonderful mortgage broker and I’m so glad we found him for our first home purchase. He is very knowledgeable and kept us upto date with everything. He really knows his stuff and is happy to give his advice to new kids in the block like us. The best thing we got with Ian was him lifetime membership so we know any future property purchases and sales will be smooth. If anyone needs a mortgage broker or someone with huge amounts of experience in the business then I would definitely recommend speaking to Ian.

Shoyab · 26 March 2024

★★★★★ 5/5

Google

Outstanding negotiator! I am writing this 5 star review to highlight Jess Blyth’s outstanding and straightforward negotiating skills, communication skills and the highest patience into processing my application for a house! She has contacted me and updated me right away even if she has already clocked out of work which is what I am very most thankful about, she gave me the best advices on what are the most appropriate steps to do so I can speed up my process and only in a span of less than a week, she has managed to talk to both me and the landlord and negotiate the prices smoothly. I am very thankful for her non stop help and I hope that she will receive all the good things in life! One of the best negotiator that I have come across, she was so comfortable to work with! Thank you Jess! Prince.

Pana · 7 June 2025

★★★★★ 5/5

Google

I used Ian walker as my broker to get a mortgage, he went out his way and made everything go smoothly. Ian is a great example of a honest mortgage broker who wouldn't give you false hope, he explained everything in detail and was straight up in regards to my hopes and expectations. Even when the mortgage was issued, Ian kept me updated on the interest rates and I was really happy when he got me a lower rate compared to the original offer. Thank you Ian for everything, I highly recommend Ian if your first time buyer,moving home, remortgage, or just want advice. Keep up the great work Ian.

Nuran · 26 January 2024

★★★★★ 5/5

Google

Richard and Vicky did an excellent job helping us not only sell our house but chase the rest of the chain to ensure we could move in before Christmas. We found a house we loved before we had put ours on the market but that was no problem for Richard who got our house on the market within a matter of days and sold it for the asking price within a week so that we could secure our dream house! Vicky was excellent in keeping us updated on the progress of the sale and both Richard and Vicky went above and beyond chasing the rest of the chain and feeding back information to us so we knew what was happening throughout. Thank you for your excellent communication and professionalism.

Louise · 26 January 2024

★★★★★ 5/5

Google

I highly recommend Ian Walker. As my mortgage advisor and he went above and beyond to help me throughout the whole process, he was easy and available to contact with progress on the application. The best thing I have done is to take the lifetime membership, I have peace of mind knowing it will go as smoothly next time. A big thank you again to Ian, you have made my experience so much easier!

Abbie · 25 April 2024

★★★★★ 5/5

Google

The service received from the team at Dixons Solihull was first rate. We needed to rent our property due to travelling abroad and the team managed in particular Amy & Darnish managed to get our property on the market to let in less than a week, absolutely incredible service. They really took the stress away from me having to worry about letting the property whilst not being in the country, Darnish in particular was brilliant at every step and updates provided nearly every day and also a special mention to Amy who was fantastic in answering all our questions in regards to the process and fees involved, everything was explained clearly. 5 star all round, if you’re looking to let your property then choosing Dixons Solihull is the best option

Thomas · 27 November 2023

★★★★★ 5/5

Google

Myself & my partner have recently rented a property, the first time for us both with an estate agent, Jessica Blythe was very helpful, informative and friendly and made the whole process easy and straightforward. We also dealt with Maggie on the phone who was helpful, friendly & kind. They were both very cheerful & are a real asset to Dixons. Thank you

Laura · 8 October 2024

★★★★★ 5/5

Google

My family are grateful to Becky and her team in the service and care shown in the 2-3 years of letting our property. From the time I spoke with Becky (over the phone during Covid) to the most recent times in concluding matters, I have really appreciated the way in which Becky takes an interest and provides service in the way she delegates to her team and remains available. Behind every house, there are people and their circumstances and I found Becky to be very mindful of this in her approach as she was caring, sensitive, and very helpful throughout the entire letting process. Our tenants were extraordinary and stayed the entire time the property was available to rent because they were happy there. I appreciate the thought and care given by Amy to find reliable tenants, who would appreciate the property. I wholeheartedly endorse the letting team at Dixons.

Clare · 23 October 2023

★★★★★ 1/5

Trustpilot

Disappointing experience with property management and deposits

After two years as a tenant, the most I can give Dixons Estate Agents is a 1-star review. While the initial setup was fine, the ongoing experience was very frustrating. When dealing with renewals, repairs, or the deposit team, the staff were consistently unresponsive and quick to shift the blame elsewhere. I never felt that they were on my side. At the end of our tenancy, they attempted to make unjustified deductions from our deposit for standard wear and tear, and we had to rely on the independent deposit scheme to get our money back. I would not work with them again nor recommend them to anyone. If you do rent with them, make sure you document everything.

Thaddeus · 29 June 2026

★★★★★ 5/5

Trustpilot

Sarah Blair was very helpfull always…

Sarah Blair was very helpfull always available if needed help with queries would go above and beyond to give a great sevice The whole team always friendly and made you feel a valued customer Overall i would highly recommend Dixiobs on Erfington high street as the number one estate agents to go to

Barbara · 9 January 2026

★★★★★ 5/5

Google

Ian has been fantastic in helping me with the entire process of reviewing my mortgage and during my sale/purchase. He's extremely supportive and I could not be happier, Thank you!

Emmanuelle · 3 October 2025

★★★★★ 5/5

Google

informative and supportive through a stressful process - thank you Ian

Sam · 17 March 2026

★★★★★ 5/5

Trustpilot

Warm & Friendly Estate Agents

Dixons Selly Oak was a stark contrast to what we experienced when we started our journey to sell our home. After a very disappointing experience with another agent, they were professional and proactive, always one phone call away. The team, Becky, Amy and Claire were consistent, persistent and determined, to ensure we got the sale. Great service. N&J

Nia · 22 October 2025

★★★★★ 1/5

Trustpilot

UNACCEPTABLE SERVICE

POOR SERVICE!! My property, which has been under the care of Erdington Lettings for the past five years is lying empty. Following the recent departure of my tenant, the property is now vacant due to significant damp and mould issues, which I understand have been exacerbated by a leaking roof. Despite the seriousness of this situation, the level of service I have received to date has been extremely disappointing. I have been required to repeatedly chase for updates, and in most cases, I receive no response. On the occasions where I have managed to speak to someone, I am assured that follow-up emails will be sent, however, to date, I have not received any written communication as promised. I am now trying to arrange for the property to be re-let, but I am again experiencing a lack of response from the lettings team, despite leaving multiple messages requesting a call back. This situation has now reached a point where it is unacceptable. The lack of communication, delays in addressing essential issues (including potential structural concerns such as the leaking roof), and failure to progress reletting are causing both financial loss and unnecessary stress. I require the following as a matter of urgency: I require Immediate contact from the lettings team to progress marketing and re-letting of the property Access to my property so remedial works can commence. A dedicated point of contact going forward If this matter is not resolved promptly, I will have no option but to escalate this further.

Colin · 20 May 2026

★★★★★ 5/5

Google

Jess is brilliant and helped us find our perfect home to rent for our little family! Very attentive and excellent customer service, thank you so much!

Leela · 8 October 2025

★★★★★ 5/5

Google

I recently visited the office for advice on letting a property as a first-timer, and I was feeling quite anxious about the process. However, Stacey was fantastic, she registered my details quickly and made me feel completely at ease. Her friendly and professional approach really helped to calm my nerves. Thank you, Stacey!

Sophie · 20 November 2024

★★★★★ 5/5

Trustpilot

Dixon Yardley

What a amazing team, they made my sale very easy and stress free. Staff very polite, friendly and helpful. Becky was brilliant. So glad i used Dixon Yardley to sell my property and would always recommend the Yardley branch. Keep up the good work Dixon Yardley. 💯

Consumer · 6 January 2026