Trusted Agent profile · Solihull

Dixons Estate Agents Solihull Sales reviews

4.1

★★★★★ Great

465 reviews across 2 platforms

70 Poplar Road, Solihull, B91 3AB, B91 3AB

Dixons Estate Agents's office in Solihull, at 70 Poplar Road, is rated 4.1 out of 5 across 465 reviews on two platforms, including 283 Google reviews rated 4.6.

Google logo

4.6 / 5

283

Reviews on Google

This office

Trustpilot logo

182

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Trustpilot

A pleasure to work with

A pleasure to work with. Very professional, took care of all of our viewings, and got us a great price. Daniel and his team talked me through everything in a polite, professional and friendly way. I would definitely recommend them. Thanks all.

Roger · 24 June 2026

5/5

Google

We had the perfect sale through Dixons, plenty of viewings and a good offer from the prospective buyers Richard and his team, especially Chloe who facilitated the viewings for us, were …

Andrew · 17 December 2025

Agent replied · 17 April 2026

Thank you for the kind words! We are thrilled to hear that you had a positive experience with our team and that our efforts led to a successful sale. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Im extremely impressed with the standard of customer service Dixons have provided. I was selling a retirement Park Home, and due to this type of property I expected a long and difficult sales process. However the branch manager Richard Holden, and the Sales Negotiator Chloe Potter reasured me I was in safe hands, and they delivered on their promise! Consistently keeping me updated, only a few months later the property was sold, they honestly opened my eyes to their skill set and capabilities of selling a variety of property types, I wouldnt have changed a thing and couldnt have asked for a smoother sales process. I plan on moving property and renting out a property in 2026, of which, I will be coming back Dixons solihull for help again. Thank you team Dixons, Richard and Chloe, been fabulous from day one.

Jonathan · 17 December 2025

Agent replied · 17 April 2026

Thank you for your kind words! We are thrilled to hear that our team at Dixons provided top-notch customer service during the sale of your retirement Park Home. We pride ourselves on making the sales process smooth and efficient for all our clients. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Ian is a wonderful mortgage broker and I’m so glad we found him for our first home purchase. He is very knowledgeable and kept us upto date with everything. He really knows his stuff and is happy to give his advice to new kids in the block like us. The best thing we got with Ian was him lifetime membership so we know any future property purchases and sales will be smooth. If anyone needs a mortgage broker or someone with huge amounts of experience in the business then I would definitely recommend speaking to Ian.

Shoyab · 26 March 2024

Agent replied · 22 October 2024

Many thanks shoyab sheikh for the great 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Outstanding negotiator! I am writing this 5 star review to highlight Jess Blyth’s outstanding and straightforward negotiating skills, communication skills and the highest patience into processing my application for a house! She has contacted me and updated me right away even if she has already clocked out of work which is what I am very most thankful about, she gave me the best advices on what are the most appropriate steps to do so I can speed up my process and only in a span of less than a week, she has managed to talk to both me and the landlord and negotiate the prices smoothly. I am very thankful for her non stop help and I hope that she will receive all the good things in life! One of the best negotiator that I have come across, she was so comfortable to work with! Thank you Jess! Prince.

Pana · 7 June 2025

5/5

Google

I used Ian walker as my broker to get a mortgage, he went out his way and made everything go smoothly. Ian is a great example of a honest mortgage broker who wouldn't give you false hope, he explained everything in detail and was straight up in regards to my hopes and expectations. Even when the mortgage was issued, Ian kept me updated on the interest rates and I was really happy when he got me a lower rate compared to the original offer. Thank you Ian for everything, I highly recommend Ian if your first time buyer,moving home, remortgage, or just want advice. Keep up the great work Ian.

Nuran · 26 January 2024

Agent replied · 22 October 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Richard and Vicky did an excellent job helping us not only sell our house but chase the rest of the chain to ensure we could move in before Christmas. We found a house we loved before we had put ours on the market but that was no problem for Richard who got our house on the market within a matter of days and sold it for the asking price within a week so that we could secure our dream house! Vicky was excellent in keeping us updated on the progress of the sale and both Richard and Vicky went above and beyond chasing the rest of the chain and feeding back information to us so we knew what was happening throughout. Thank you for your excellent communication and professionalism.

Louise · 26 January 2024

Agent replied · 22 October 2024

Hello Louise, Wonderful to read your kind review and thank you for your 5*!

5/5

Google

I highly recommend Ian Walker. As my mortgage advisor and he went above and beyond to help me throughout the whole process, he was easy and available to contact with progress on the application. The best thing I have done is to take the lifetime membership, I have peace of mind knowing it will go as smoothly next time. A big thank you again to Ian, you have made my experience so much easier!

Abbie · 25 April 2024

Agent replied · 22 October 2024

Thank you for your 5* review and recommendation Abbie Reynolds. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

The service received from the team at Dixons Solihull was first rate. We needed to rent our property due to travelling abroad and the team managed in particular Amy & Darnish managed to get our property on the market to let in less than a week, absolutely incredible service. They really took the stress away from me having to worry about letting the property whilst not being in the country, Darnish in particular was brilliant at every step and updates provided nearly every day and also a special mention to Amy who was fantastic in answering all our questions in regards to the process and fees involved, everything was explained clearly. 5 star all round, if you’re looking to let your property then choosing Dixons Solihull is the best option

Thomas · 27 November 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Myself & my partner have recently rented a property, the first time for us both with an estate agent, Jessica Blythe was very helpful, informative and friendly and made the whole process easy and straightforward. We also dealt with Maggie on the phone who was helpful, friendly & kind. They were both very cheerful & are a real asset to Dixons. Thank you

Laura · 8 October 2024

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and thank you for your kind words Laura. Best wishes, Lucy, Customer Relations.

5/5

Google

My family are grateful to Becky and her team in the service and care shown in the 2-3 years of letting our property. From the time I spoke with Becky (over the phone during Covid) to the most recent times in concluding matters, I have really appreciated the way in which Becky takes an interest and provides service in the way she delegates to her team and remains available. Behind every house, there are people and their circumstances and I found Becky to be very mindful of this in her approach as she was caring, sensitive, and very helpful throughout the entire letting process. Our tenants were extraordinary and stayed the entire time the property was available to rent because they were happy there. I appreciate the thought and care given by Amy to find reliable tenants, who would appreciate the property. I wholeheartedly endorse the letting team at Dixons.

Clare · 23 October 2023

Agent replied · 22 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Disappointing experience with property management and deposits

After two years as a tenant, the most I can give Dixons Estate Agents is a 1-star review. While the initial setup was fine, the ongoing experience was very frustrating. When dealing with renewals, repairs, or the deposit team, the staff were consistently unresponsive and quick to shift the blame elsewhere. I never felt that they were on my side. At the end of our tenancy, they attempted to make unjustified deductions from our deposit for standard wear and tear, and we had to rely on the independent deposit scheme to get our money back. I would not work with them again nor recommend them to anyone. If you do rent with them, make sure you document everything.

Thaddeus · 29 June 2026

5/5

Google

Ian has been fantastic in helping me with the entire process of reviewing my mortgage and during my sale/purchase. He's extremely supportive and I could not be happier, Thank you!

Emmanuelle · 3 October 2025

Agent replied · 8 October 2025

We are thrilled to hear that Ian provided exceptional support throughout your mortgage review and sale/purchase process. Our team takes pride in providing excellent service to our valued customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

informative and supportive through a stressful process - thank you Ian

Sam · 17 March 2026

Agent replied · 17 April 2026

"Thank you for choosing us, we're thrilled to hear we could provide informative and supportive guidance during your process with us. We appreciate your feedback! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Warm & Friendly Estate Agents

Dixons Selly Oak was a stark contrast to what we experienced when we started our journey to sell our home. After a very disappointing experience with another agent, they were professional and proactive, always one phone call away. The team, Becky, Amy and Claire were consistent, persistent and determined, to ensure we got the sale. Great service. N&J

Nia · 22 October 2025

5/5

Google

Jess is brilliant and helped us find our perfect home to rent for our little family! Very attentive and excellent customer service, thank you so much!

Leela · 8 October 2025

Agent replied · 22 October 2025

"We are thrilled to hear that Jess provided such a positive experience for you and your family! We strive to provide excellent customer service and we are grateful for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I recently visited the office for advice on letting a property as a first-timer, and I was feeling quite anxious about the process. However, Stacey was fantastic, she registered my details quickly and made me feel completely at ease. Her friendly and professional approach really helped to calm my nerves. Thank you, Stacey!

Sophie · 20 November 2024

Agent replied · 11 December 2024

Thank you for taking the time to leave us this great 5* review Sophie. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Dixon Yardley

What a amazing team, they made my sale very easy and stress free. Staff very polite, friendly and helpful. Becky was brilliant. So glad i used Dixon Yardley to sell my property and would always recommend the Yardley branch. Keep up the good work Dixon Yardley. 💯

Consumer · 6 January 2026

5/5

Google

I had a great experience with Dixons when selling my house. From the first consultation with Richard Holden, I felt very comfortable and well informed regarding the house selling process. Jess Holcroft was exemplary while handling the sales progression, keeping me updated and informed at every stage. Based on my comments, I have absolutely no hesitancy when I say that I would highly recommend Dixons to anyone thinking about selling their property.

Martin · 7 April 2025

5/5

Google

Jess from Dixon’s Solihull has been nothing but helpful. She was super lovely and went out of her way to sort me out an appointment. She was just really welcoming and a clear asset to this branch. She is currently helping me with getting into my rental and has been such a help. Thank you Jess :)

Lauren · 24 July 2024

Agent replied · 22 October 2024

Thank you for your 5* review Lauren. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

We recently brought our first home and we could not be more thankful to the whole team at Dixons for their support and guidance. From the first mortgage appointment with Ian Walker we felt comfortable and knew that we were in good hands. Jess has been fantastic sorting everything out for us and made the process so much easier. Thank you all!

Amy · 23 July 2025

5/5

Trustpilot

Holly set up my home insurance

Holly set up my home insurance, she listened to what I was after and covered everything I asked for a fab price. I would highly recommend Holly to friends and family.

Consumer · 21 April 2026

5/5

Google

Hannah was very helpful throughout my family members viewing

Sophie · 17 January 2026

Agent replied · 17 April 2026

"Thank you for your kind words! We're thrilled to hear that Hannah provided excellent service during your family's viewing. It's our pleasure to assist in finding the perfect fit for your needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

When I first contacted Dixons (Solihull) my first initial thoughts were how nice these people were in particularly Amy Baggott and also her Co workers. I was a little nervous apprehensive didn't know what to expect been as it's my first time with Dixons, buy they made me so welcome it's as if we knew each other before Amy was with me from the beginning to the end she was always on the receiving end no matter how many times I called ,all I can say this team at Dixons (Solihull) is a very professional team highly recommended.PositiveResponsiveness

Valerie · 23 October 2022

Agent replied · 22 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dixons Estate Agents's Google reviews

Questions about Dixons Estate Agents Solihull Sales

How many reviews does Dixons Estate Agents Solihull Sales have?

Dixons Estate Agents's Solihull office has 465 reviews across two platforms: 283 on Google, 182 on Trustpilot (across the whole business).

What is Dixons Estate Agents Solihull Sales's rating?

Dixons Estate Agents Solihull Sales is rated 4.1 out of 5 across all 465 reviews, and 4.6 out of 5 on Google from 283 reviews.

Where is Dixons Estate Agents's Solihull office?

Dixons Estate Agents Solihull Sales, 70 Poplar Road, Solihull, B91 3AB, B91 3AB.

The Trusted Agent

Is this your office? Claim your page.