Trusted Agent profile · Solihull
★★★★★
497 reviews across 2 platforms
70 Poplar Road, Solihull, B91 3AB, B91 3AB
Dixons Estate Agents's office in Solihull, at 70 Poplar Road, is rated 4.1 out of 5 across 497 reviews on two platforms, including 315 Google reviews rated 4.6.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
GoogleIan from Dixons.. if i could give that man 10 star I would, he made me believe geting my new home possible
Thank you for your brilliant 5* review, we are thrilled to have Ian as part of our team! Making your dream home possible is our goal and we are glad to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleHad a great service from Dixons, and in particular Jess Holcroft. Had lots of issues with solicitors etc. along the way, but Jess was always there to lend a hand. Thank you!
Hi Sam, Thank you for your 5* review! We're delighted to hear that Jess was able to assist you through the process. Your kind words are much appreciated. Best regards, Lucy, Customer Relations Team
5/5
GoogleDixons have been great! After experiencing a struggle with having our house on the market for a number of weeks with another agent and not getting much interest in viewings etc, we decided to switch to Dixons. Within 1 week of switching to Dixons, Faye and the team were able to arrange multiple viewings and obtain an offer. Friendly and knowledgeable service throughout the process to completion. Definitely recommended by us. Thanks Faye and team! Craig And Chelsie.
Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma
5/5
GoogleChloe was extremely helpful throughout my purchase process really friendly and knowledgeable. Rich and Vicki kept me up-to-date throughout the whole process along with their recommended solicitor. Can’t recommend them enough! Five stars all around.
Thank you Ella for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleI cannot thank their mortgage advisor Ian walker enough, he truly went above and beyond for everything regarding the mortgage, we had some complications but Ian sorted it all out promptly, a true credit to his team and a fantastic person to deal with Thanks again Ian for your exemplary service
"Thank you for your kind words! Ian is an exceptional mortgage advisor and we're lucky to have him on our team. It's our pleasure to go above and beyond for our clients. We're thrilled to have helped you navigate through any complications. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleA very big thank you to staff at Solihull Dixons, Richard, Vicky and others for their total dedication to the sale of my property. They did a wonderful job and made a not-so-straitforward sale easy for me. From first meeting, through viewings and final arrangements they were dedicated. efficient and easy to deal with and I am so glad I chose them for the sale. They will be my first choice in the future and I would not hesitate to recommend them.
Thank you for taking the time to leave us this tremendous 5* review and recommendation David. Kind regards, Lucy, Customer Relations.
5/5
GoogleVicky and the team were absolutely fantastic throughout the whole process of selling our property and even supported when we had questions about buying. Vicky and the team went above and beyond and we would not hesitate to recommend Dixons
Many thanks Jo Gair for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleDixons have been great to deal with. Being first time owners we walked into a few estate agents in the High Street and none of the others compared in terms of treatment of customer and genuinely wanting to get you the home with your requirements. A special shout out goes to Ian their Countrywide Mortgage broker. A true asset to their company, he was great to deal with and always accommodating and extremely knowledgeable. An all around great experience from the Solihull branch.
We're thrilled to hear that you had a great experience with us, and we'll be sure to pass on your special shout out to Ian. Thanks Jake for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy experience with Dixons has been absolutely great. My Mortgage Broker, Ian, was a pure delight. Extremely thorough with his research & communication, and all round help with the process of purchasing my first property. I also had the pleasure of conversing with Andy, who aided in the process of my purchase & again was extremely helpful & informative throughout. I would highly reccomend using Dixons, as they do all within their power to provide a seamless & quick journey. They have been lovely & attentive to my needs & queries through this journey and it's made the whole process that much more enjoyable. Thank you both for all your help :)
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Junita! Kind regards, Lucy, Customer Relations.
5/5
GoogleStacey had incredible service and helped me find exactly the property I was looking for. Jess and Maggie made the move in process incredibly smooth and stress free. Would recommend Dixons over any other agent in the area, service and care is well above the rest!
5/5
TrustpilotHannah Yardley, Dixon's office
Hannah, from Yardley offices enabled me to rent out a property in 10 days. She did all the work and kept me informed every step of the way. I would highly recommend her
5/5
GoogleIan Walker helped my husband & I. He made the whole process smooth & kept us informed at every step. Would thoroughly recommend.
Thank you so much for taking the time to leave this wonderful review! Our team is thrilled to hear that Ian was able to provide you with a smooth and informative experience. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotNothing but positive to say about Dixons
We had a bad experience with our previous estate agents but then decided to go for Dixons (quinton). I cannot express how much they have supported us from the beginning to the end. Big thank you to Lori,Luke,Courtney and Jan. They made the experience a lot more smoother. I would highly recommend you to go through them.Thank you guys we will miss you all xxx
5/5
TrustpilotGreat advice, got the property sold
They gave excellent advice on property sale, maintained good communications throughout, acted professionally at all times. Appointments were met punctually. Dan was a great point of contact after his initial visit, and my interactions with all members of the team were top notch.
5/5
GoogleExcellent support from Richard at Dixon‘s. Sale completed efficiently and on time.
Thank you for taking the time to leave a review, we are so glad to hear that you had an excellent experience at Dixon's! Our team works hard to ensure that every sale is completed efficiently and on time. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleDawn provides a remarkable service, and his a pleasure to deal with. Dawn was extremely efficient, professional and very helpful. manages to sort the problems Ive had at property within a very quick time frame Dawn offered outstanding communication and made me feel at ease through the whole process. Very understanding. Thank you Dawn you are appreciated.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleA massive thank you to Adam Rhodes the mortgage advisor at Dixons Solihull. Helped every step of the way with our purchase and was always there to sales progress, he was brilliant and was always on top of everything. Always had updates for us and never had to chase him. Great service provided by him. Thanks again!
Many thanks for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleJess has been amazing to show me around the property and guiding me through the tenancy process. She has been very calm and patient through all my questions. Overall it has been a lovely experience.
5/5
GoogleIan was a massive help during my flat search and fully supported me during the process. He was attentive to all of my needs and was always there to pick up the phone when I needed!
5/5
GoogleI would like to thank Dal Bains, my property manager. I had a couple of property issues recently and he made sure they will be dealt with in a timely manner. He is professional, prompt, competent and polite. He was also kind enough to check if I was happy with the way the issues were resolved.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to Darnish and Amy for their great help with my transition to my new home ! They were both so polite and easy to communicate with made this experience very enjoyable and not stressful at all! Thank you !
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWe had a property viewing with Jess earlier, she was very helpful, informative and took her time to show us the property.. she helpfully sent me a video as well to show my husband as he couldnt make the viewing. Thanks Jess.
5/5
GoogleIan Walker is a highly professional and honest mortgage broker. We were first time buyers and hiring Ian as our mortgage broker made all stages of purchasing our first home so easy and smooth.(highly recommend)
Thank you for your glowing recommendation and 5* review Shazia Osman. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotDisgusting Company! - AVOID!!
I Wouldn't even give this place 1 stars!They are the rudest estate agents iv had to deal with (Selly Oak Branch), iv recently just moved out of a property which I rented through Dixons & id definitely AVOID now if I was going to rent again . Timothy Reynolds was nothing but rude about me leaving threatening extra charges for leaving the property as he couldn't be botherd to read my tenancy agreement and see that under the break clauses I ended my tenancy in the correct way. All he cares about is getting his commission at the end of the day from there over priced properties. Daniella Lawmon also rude from this branch, questioning me about why I was leaving the property & also trying to threaten me with additional charges which where NOT in my agreement. They don't push the landlord on getting any repairs done they just fob you off on the phone with aload of rubbish to make sure you keep paying that rent every month so they get their commission!!. AVOID AVOID AVOID!!!!
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