Dixons Estate Agents Solihull Sales reviews

★★★★★ 5/5

Trustpilot

Thank u to Sarah and the team at Dixons…

Thank u to Sarah and the team at Dixons in erdington sarah was very helpful always keeping upto date with the sale on my flat many thanks Sarah and Allison

Mr · 15 March 2023

★★★★★ 5/5

Google

Purchased our first property with the help and guidance of Ian Walker at Dixons and he was brilliant, couldn't recommend his services highly enough. Will be using him as our mortgage adviser for a long time to come.

Todd · 23 October 2023

★★★★★ 5/5

Google

Dixons Solihull Lettings staff, Darnish & Amy are really friendly and professional in how they deal with anyone walking through the door or getting in contact - I was so impressed and would definitely recommend them!

Nathan · 27 November 2023

★★★★★ 5/5

Trustpilot

Yardley branch outstanding

Used the Yardley branch to sell our property. We started discussing possibility of selling about 6 months ago but still had reservations as we hadn't decided when we wanted it to go on the market. Faye from Yardley branch was amazing, she kept in touch with us regularly and when we were ready to sell, she made the whole process so easy for us. Naomi from the same branch arranged viewings and she was so friendly and professional. We ended up with a serious buyer within 3 days of the house going on the market. Faye and Naomi are definitely an asset to the Yardley branch.

Noreen · 23 November 2022

★★★★★ 5/5

Google

My electricity tripped out and so my fridge, freezer, kettle, microwave, oven, TV, WiFi etc. were off! Nightmare! Dal Baines from the solihull office was responsive and keen to help and support. Dal talked me through the solution and ‘hey presto’ to electric was back with 1/2 hour! Such a relief! Very professional. Thank you.PositiveResponsiveness

Theresa · 9 January 2022

★★★★★ 5/5

Google

That Amy In the lettings team…. All I can say is wow…. Managed to find me a perfect tenant and get me £100 more than I expected in rent!!!! Big thanks to the whole lettings team

Ryan · 23 October 2023

★★★★★ 5/5

Google

To begin with the staff are professional yet friendly and easy to get on with. They are polite and respectful. The service I have had in arranging to rent a property they had on their books was handled with care and speed taking just eight days from viewing to taking the keys. I would definitely recommend Dixons to anyone.PositiveResponsiveness, Professionalism

Mr · 23 October 2020

★★★★★ 5/5

Google

I had an issue with a door at my rented property, following an attempted burglary. Dal from Warwick PMC had a locksmith out within two hours of calling him. I also mentioned an ongoing problem with the boiler and an engineer came out the same day. Very pleased with how Dal handled these issues.PositiveResponsiveness, Professionalism

Kirsty · 23 October 2021

★★★★★ 5/5

Google

Highly recommending Dixon for everything specially, the repair team manager Sharon Allen she is very helpful when ever you ask she will find the way to help you.

Mohamad · 26 March 2024

★★★★★ 5/5

Google

' Could not fault the service. ' Extremely efficient, well trained staff. From my first telephone call to the day of exchange the staff were all 100% on my case. Faye, Adam and Emma particularly. Personal, friendly and helpful. The branch was very "joined up", messages were passed on and calls returned. When urgent action was needed it happened. Could not fault the whole transaction.

Geve · 10 January 2018

★★★★★ 1/5

Trustpilot

Disgusting service

I have tried to contact Dixons on several occasions left messages no one has ever called me back. I did an experiment and called each of the 20 branches and all of them went to answer machine.Absolutely disgusting service. It's ok for them at the moment because the market is booming but watch this space when they need your custom. I am an investor buying and selling houses all the time, I would NEVER use them to market my properties

Claire · 11 July 2022

★★★★★ 5/5

Google

I would like to thank Dixons for assisting my family with a property we are renting. Today we had a great service led by Darnish Merban and he was so friendly.

Nikki · 12 December 2023

★★★★★ 5/5

Trustpilot

Dixons Yardley

Dixons Yardley I sold my late mom’s property through this Dixons Branch and have to say that the sales team - Faye, Zoe & Naomi have been absolutely amazing throughout the whole of my experience, very friendly, caring, approachable as well as completely professional - it has been a real pleasure & I would totally 100% recommend!! You are top notch assets to the Branch - thank you so much.

Dawn · 25 May 2023

★★★★★ 1/5

Trustpilot

I will now tell you my experience…

I will now tell you my experience regarding this agency. Husband and I moved in a property in 2020, I was pregnant back then with my first kid. 2 weeks after we moved, the boiler broke. We immediately contacted the agency and let them know, pleas note, a boiler broken is an urgent matter as we had no hot water or heating. They sent a dude that said that thing was older than his kid and he's shocked regarding the state it is in. Well the landlord then asked another guy to come and check it out, dude took 2 more weeks to come and fix it. I spent 3 weeks in total, pregnant and ready to pop, without heating and hot water. Had to boil water on the stove and wash myself like that. We said, whatever, after getting it finally fixed, we minded our own business and didn't bother them with anything else....even started fixing stuff ourselves because we knew we won't get a reply.Well a month ago, we reported rodents and a leak....a LEAK in one of the bedroom, which again please note it's an urgent matter. Reported both and we are still waiting for a reply. We all left the house to visit parents outside the country and surprise surprise when we came back the whole house was covered in rat/mouse poop and pee. During this time, I kept sending them emails regarding these issue....nothing....they only send back automated messages that "oh we tried to contact landlord" or "we are sorry landlord didn't answer, we'll keep you updated". Right.... When I called the guys on the phone was mocking me that "oh, you guys never seen a rat or had one in the house?". Really? You're telling me, that I should just accept the fact that there is a rodent going crazy in my house and made me throw good food because you couldn't get bothered to bring someone to kill it.... I won't even being the leak in the discussion, when something is labeled as "urgent" and you take over a month to fix that issue...that's not an urgent matter then. Please avoid this agency, they don't care about you as a tenant and won't help you out with the issues you have. They are very fast to send renewal contracts with 3-4 months before your tenancy contract expires and email you every day until you make up your mind and even call you, but won't do anything if you contact them with a problem.

Jyugo · 16 May 2022

★★★★★ 5/5

Google

Amazing customer service following up all enquiries I had from Darnish and Amy from start to finish of the letting out of my property. Thankyou so much both, much appreciated!!

Tracey · 27 November 2023

★★★★★ 5/5

Google

Dawn from Countrywide took great ownership of my boiler not working. Had the issue resolved within 18 hours of reporting it (she may have fixed it even quicker if it didn’t break down at 4.30 the day before!) excellent customer service all round!

Chris · 23 October 2022

★★★★★ 5/5

Google

We have been in the property field for 15years+ and the service we've received from our new property manager Dal Bains has by far been the best! He is responsive, extremely reliable and provides excellent solutions for us and our tenants. Highly recommend!

Prabdeep · 23 October 2022

★★★★★ 5/5

Google

Been looking for a new place to live and Amy Baggott and Mia Hems have been amazing helped us every step of the way even when there was a few problems on our end we got all the paper work and the move in date finalised and done looking forward to finishing the move now

Mark · 23 October 2020

★★★★★ 5/5

Google

Thank you Dixons Solihull for securing us our very own home. Overall we had brilliant service, especially from Dan who went above and beyond for us throughout the process and particularly fought our corner in securing our offer. Would definitely recommend and buy from Dixons again. Thank you so much!

Joe · 23 October 2021

★★★★★ 1/5

Trustpilot

I have found that Dixsons are not…

I have found that Dixsons are not honest when I tried to book a viewing for a property they added on Zoopla on the 10th of February 2022 I asked for a viewing at the same time the property was put on the market they said they will be in touch they will open the viewing next week but to my surprise they phoned me back on the 11th of February the next day and told me that property has been sold but they are still advertising the property for sale I think they are cheating there sellers by selling the property's to the people they know while receiving back handers and not allowing people to view in oder to keep the offers low for there private cliants I would no longer buy or sell a property with Dixsons nor would i use there services as a letting agent they are a very corrupt estate agency.

Mohammed · 13 February 2022

★★★★★ 5/5

Trustpilot

The team at Dixons selly oak have been BRILLIANT!!

The team at Dixons selly oak have been amazing from the first meeting with Amelia, the viewings with Becky and Amy and the final negotiations done by Claire.They are a lovely team and managed to sell my house when I have previously been on with 2 other agents, very proactive and kept me informed at all times; BRILLIANT!! would highly recommend.

Amanda · 15 November 2023

★★★★★ 5/5

Google

I would like to thank the staffs at Dixon Solihull who helped me find my first home they helped me with the application form the process wasn’t long I would advise anyone looking for home to rent go Dixon SolihullPositiveResponsiveness, Quality, Professionalism

Mohamed · 23 October 2022

★★★★★ 5/5

Google

All the staff at Dixons have been very helpful and friendly. Faye had no hesitation in answering any questions we had about our first house move in 36 years. They handled the open day and did all the negotiating for us. From the open day we received several offers and they sold the house within two weeks.

Bob · 24 October 2019

★★★★★ 5/5

Trustpilot

Excellent service throughout by Ilan

Excellent service throughout by Ilan, Georgia and all the team. Even though the process was hit by the pandemic Ilan and Georgia were patient, helpful and supportive and we’re very grateful. An excellent team who we recommend highly.

Timothy · 21 July 2020