Trusted Agent profile · Solihull
★★★★★
465 reviews across 2 platforms
70 Poplar Road, Solihull, B91 3AB, B91 3AB
Dixons Estate Agents's office in Solihull, at 70 Poplar Road, is rated 4.1 out of 5 across 465 reviews on two platforms, including 283 Google reviews rated 4.6.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
GoogleHighly recommend Dixons! We were shown around by Darnish, He was very friendly and helpful
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
Googlepersonal service and care throughout the sale process great teamwork at all times
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
1/5
TrustpilotI had a viewing but .....
I was asked to provide proof of fund before even being able to view a property to buy. When I said I am not happy to do this before viewing the property as I am not sure if I want to place an offer on it yet, my viewing was cancelled. This is such a violation of privacy and lack of professionalism....
4/5
GoogleDixon did an excellent job renting my property quickly and efficiently. Highly recommend!
Thank you for your brilliant recommendation and review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotDan at Dixon’s Solihull
Dan at Dixon’s Solihull has been great all through the selling process of my late mother’s house.Thank you
5/5
GoogleI am incredibly pleased with the quality of customer service provided to me by Dal. The professional manner in which he handled my query and a prompt resolution must be commended.PositiveProfessionalism
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
1/5
TrustpilotNot a trusted letting agency
Please beware this agent does not always manage properties on behalf of the landlord. Dixons (Halesowen) collected fees from us for not reason or service provided to us and then left us on our own to deal with a rogue landlord who often ignored his part of maintaining the house in good time. It had been a nightmare tenancy through Dixons Letting Agents Halesowen.
1/5
GoogleWill never want to deal.with this company again. Very unethical and unprofessional.
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotTracy and Hayley at Dixons Willenhall…
Tracy and Hayley at Dixons Willenhall are brilliant.
5/5
GoogleHad a great experience with Dixon’s, Solihull. Always responded to emails on time, so friendly, kind and there to answer and deal with any questions or problems. Couldn’t have asked for better service:)PositiveResponsiveness, Quality, Professionalism, Value
It is brilliant to read another glowing review of our local team, thank you for taking the time to rate us 5*'s. Kind regards, Scott @ Customer Relations
5/5
GoogleVery good communication throughout and were able to explain all the questions I had. Responded promoptly to all my.emails. Much friendlier than other estate agents I've dealt with. I would definitely use Dixon's again and reccomend them to others.
Thank you Matthew for your wonderful 5* review and recommendation of our team at Dixons, Solihull. I do hope are team will be able to help you in the future when the time arises. Kindest regards, Scott
1/5
TrustpilotAbsolutely unprofessional
Absolutely unprofessional, can barely get a hold of them over the phone, don't respond to email enquiries. After finally managing to get through to them and book a viewing they rescheduled twice then told me the night before the viewing was cancelled because someone had made an offer. I was one of the first to book a viewing of the property so what could of happened in between?
5/5
TrustpilotJess found me my perfect property and…
Jess found me my perfect property and was so great. Maggie and Josh have been so helpful too. Best experience I’ve ever had with a letting agency.
5/5
GoogleVery quick and good service when looking for a flat to rent. Explained the process very thoroughly and was the only estate agents to use proper Covid guidelines when we viewed the flat.PositiveResponsiveness, Quality, Professionalism
Hi Ellis. Thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy
5/5
GooglePicked up my keys for my new flat today and the girls was amazing! Worked around our schedule in signing paperwork and picking up keys, brilliant service! Thanks to, Amy, Mia & Lauren 👍🏻 …
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
1/5
TrustpilotHolding deposit Scammer
Scam company. Takes 6 months' holding deposit from immigrants and then let the property to other customer. They do not reply after getting your money.
5/5
GoogleGreat service by Alex Hodson at Dixons Solihull. Alex worked efficiently with great professionalism in arranging a re-mortgage on my home. I've absolutely no hesitation in recommending Alex and Countrywide mortgage services at Dixons estate agents. Thanks again Alex.
Thank you Simon for recognising Alex at Dixons, Solihull, with your 5* review! Kind regards, Scott
5/5
GoogleGreat service from Faye, Dan and Adam at Dixons in Solihull. They sold my property before it even went online and pulled out all the stops to complete in 6 weeks! Would thoroughly recommend.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
1/5
TrustpilotTerrible Service AVOID
Terrible Service. As a landlord I paid for full management but all they did was rent collect & they didn’t do that well, leaving me in arrears. High staff turnover. Poor service level. Contractors they use botch repairs. They price the rent low to get tenants & their fee. I’d question whether the even meet the tenants. AVOID.
1/5
TrustpilotERDINGTON Branch
Absolutely pathetic service. Rang and left several messages without any response . They haven’t got the basic levels of customer service to even pick up the phone. If that’s their ethos then stay away from them .
5/5
GoogleBecky, Amy, Lauren and the rest of the team are amazing! Also so helpful and professional. Always there when we need them. Thanks guy x Adeel and the teamPositiveResponsiveness, Quality, Professionalism
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
5/5
GoogleI've used the Dixons letting team in Solihull on a few occasions. Lauren, Amy, Mia and Becky have all been fantastic. Very efficient and professional. Good work guys 👍🏻 …
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
TrustpilotExcellent service and a lovely team
Efficiency with a smile and attention to detail throughout the lettings process, excellent service and a lovely team
1/5
TrustpilotDon't answer the phone
Don't answer the phone, dont get back to you when i was obviously interested in a property,ignores messages left for a return call, then sells without even contacting me to see if I wanted to put an offer in, feel sorry for the sellers might have got a better offer, I wouldn't use them to sell my house
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons Estate Agents's Solihull office has 465 reviews across two platforms: 283 on Google, 182 on Trustpilot (across the whole business).
Dixons Estate Agents Solihull Sales is rated 4.1 out of 5 across all 465 reviews, and 4.6 out of 5 on Google from 283 reviews.
Dixons Estate Agents Solihull Sales, 70 Poplar Road, Solihull, B91 3AB, B91 3AB.
