Dixons Estate Agents Solihull Sales reviews

★★★★★ 1/5

Google

An awful company who have tried to extort money from their clients with very poor customer service. If you are Landlord or someone who wants to sell or rent your property then save your self the hassle and go with another agent to avoid disappointment

Rosie · 23 October 2023

★★★★★ 5/5

Google

Dixons Solihull where super professional and friendly, all the way through the selling process. Exceptionally nice and capable people and the team worked above and beyond to make sure the sale went to completion. I would not hesitate to advise anybody to use them. Paul

PAUL · 23 October 2023

★★★★★ 5/5

Trustpilot

Lucienne Nicholls

Lucienne Nicholls was our letting negotiator. Despite lockdown she got us a house we love and got things moving quickly and efficiently explaining everything along the way. Since being in the house she is still on hand to answer any questions we have. I would certainly recommend Dixon’s for lettings based on my experience

Russ · 31 July 2020

★★★★★ 1/5

Trustpilot

Poor

Not happy with the service provided by Dixons for our house sale. At the outset they told us that they were "working for us" and that "the highest offer isn't necessarily the best one to take". Yet, after receiving five good offers for our property, we were pushed to go with the highest one, from a client who it was obvious to us was a timewaster yet, when we suggested moving on to the next offer they told us we should give the client the opportunity to complete his paperwork. He later pulled out of the purchase and by then the other four people who had offered had either found something else or didn't reply to enquiries and because we were in a hurry to move as we had already committed to another purchase, we ended up having to sell to one of their recommended investors, at a loss of around £40,000. Staff often didn't respond to emails and trying to call them was very hit and miss. Definitely would not use Dixons ever again.

LindyLoo · 18 July 2023

★★★★★ 1/5

Trustpilot

Never reply even throng accept my offer

My offer is 140k, however they accept the offer for 138k. Never tell me they reject my offer . My solicitors and I send the email for Dixons . Never reply .

Lucy · 29 August 2025

★★★★★ 5/5

Trustpilot

A huge thankyou and shoutout to Dan At…

A huge thankyou and shoutout to Dan At Dixons Solihull who was supportive professional and on the ball with my house move. Highly recommended if youre looking for a smooth house move. Thank you again very much for your excellent service from start to finish.

Isma · 12 February 2022

★★★★★ 4/5

Trustpilot

Holly was very helpful and professional…

Holly was very helpful and professional the whole process was very simple and easy to follow through.

Tinashe · 30 May 2024

★★★★★ 1/5

Trustpilot

Worst estate agent I’ve ever had the…

Worst estate agent I’ve ever had the misfortune to employ. They were completely uncontactable. The same day our house went up for sale, it sold for over the asking price. We had no chain, buyer wanted to move really quickly, it was a slam dunk you think, nice easy commission for Dixons? Nope, this was May, our buyer wanted to move in July. We finally got in touch with the agent in June and he hadn’t even called her. Needless to say we lost our sale. My feeling is that they probably will put in the work if your house is £1mil, if it’s less, don’t bother with them. This was the Shirley, Solihull branch just FYI

Hellybaby · 12 June 2023

★★★★★ 5/5

Google

Would recommend them to anyone looking to sell, vicki and dan was brilliant. They recently sold my moms house and kept me updated from beginning to end. We used there in-house solicitors countrywide too who were amazing . Thank you all so much.

Carole · 23 October 2023

★★★★★ 5/5

Google

The team at Dixons Solihull helped me buy my first home. The whole experience was very smooth and lovely. Vicki and Dan are wonderful. I am very happy with the amazing service they have provided. Many thanks guys for the help 👍 …

Ibrahim · 23 October 2023

★★★★★ 5/5

Google

Daniel Hearnden of Dixons in Solihull achieved a sale of our property which another town centre agent had failed to do. He negotiated quickly and effectively with the buyer and then then was particularly effective in contract chasing to exchange and completion.

Andrew · 23 October 2023

★★★★★ 5/5

Trustpilot

I recently dealt with a young lady…

I recently dealt with a young lady called Tara from the Dixons office who provided the most efficient and professional service that i have ever experienced with regards to renting a house.I highly recommend Tara and dixons of lichfields for rentals.

Jim · 24 May 2022

★★★★★ 5/5

Google

Thank you Karen & Staff for great communications throughout the sale of my property, you all made it easy & a pleasure. Rachel Toney.

Rachel · 10 January 2017

★★★★★ 1/5

Trustpilot

Do not rent from Dixons!

Do not rent from Dixon! I am currently suffering because of their lies. When viewing the property, Amber (Yardley branch) assured me certain issues would be fixed. She then called.me to say they had been. As soon as I moved in I realised she had lied. The shower floods and the kitchen has a leak which is now flooding the floor. It has been 2 weeks since I reported it, still nothing from countrywide. Avoid Dixon, Countrywide and save yourself future hassle.

Sabaa · 12 April 2023

★★★★★ 5/5

Trustpilot

Dixons - Bearwood

Dixons - BearwoodThe service provided by Dixons estate agents in Bearwood was second-to-none. Really happy to have found Aaron! From the start we could tell he was very knowledgeable and as first time buyers he has been very helpful in each stage of the process. Would highly recommend his services to anyone!

Sally · 19 November 2019

★★★★★ 5/5

Trustpilot

Excellent Service

Excellent Service, quick to feedback on the sale, always kept us up to date. I would highly recommend Lisa and her team. Anthony

Anthony · 17 November 2023

★★★★★ 5/5

Google

Brilliant service recently, wanted some advice and guidance as a first time private tenant. Spoke with two lovely ladies called Stacey and Becky who were really helpful and talked me through what was available in my budget. Thanks so much.

Ik · 23 October 2023

★★★★★ 5/5

Google

We were helped by Lauren. She was extremely professional and friendly. She made the whole experience easy and simple.

Chantel · 24 October 2019

★★★★★ 5/5

Trustpilot

Dixons, Yardley are AMAZING

Selling houses is stressful. Except for Dixon's Yardley who are quite frankly mad for it. Faye will list your home and get a buyer and Zoe will hand-hold, trouble-shoot, metaphorically bang heads together and keep everything on trackThese guys are as cool as cucumbers and won't let you downEstate agents get a bad rep. These folk are bucking that trendI cannot recommend them highly enough. You will not regret selling with Dixon's, Yardley

Picard999 · 16 September 2023

★★★★★ 5/5

Trustpilot

Successful journey

Dan, Vicky & Rich were very helpful along our journey to our successful move.Anything we didn't understand they explained it to us.Thankyou so much

Teresa · 29 September 2023

★★★★★ 5/5

Google

We wanted to say a massive thank you to Dixons Solihull as we had an amazing experience here , especially due to Darnish who was excellent in answering all of our queries and such a delight!

Hollie · 27 December 2023

★★★★★ 1/5

Trustpilot

Avoid renting from them!

Rented flat - Longley Walk, Chelmsley Wood.My partner rented a flat from Dixons for 12 months, on check-in the property had various marks and smudges and was far from pristine condition. I myself have worked in property lettings for 11 years and I deal with all aspects from check in, check out and releasing deposits on a daily basis, so I know exactly what is and is not acceptable. The flat had tiny electric wall heaters that were not wired in and did nothing to heat the flat, these heaters were not mentioned on the EPC as it had Blown air heating when it was carried out and would mostly likely fail a new EPC, you could see your breath in the flat it was that cold. Various repairs and the poor heating was reported to Dixons many times and even mentioned during an inspection but nobody ever got back to him even when he called up to chase. Before check out myself, my partner and his parents cleaned the flat, it was left in a cleaner condition than when he moved in. He then received an email from Dixons to say the landlord would like £190 towards cleaning. The deposit was on the insured scheme where the landlord holds the deposit and pays a membership to insure it with MyDeposits, this means MyDeposits always sit in favor of the landlord as they are the paying member not the tenant. With this in mind we disputed the deposit and sent photographic evidence of the cleaning and condition plus the emails shared, the deposit should have been released in full but they still took £145 of it and awarded the landlord. My advice is avoid renting from Dixons and always avoid signing up for a deposit on an insured scheme, the tenant will never be in a fair position.

Michelle · 18 January 2023

★★★★★ 5/5

Trustpilot

Sarah and the team were fantastic in…

Sarah and the team were fantastic in the Bearwood branch !!!!Second property that you guys have sold for us Great Job !!!!

Brian · 30 October 2023

★★★★★ 5/5

Trustpilot

Thank u to Sarah and the team at Dixons…

Thank u to Sarah and the team at Dixons in erdington sarah was very helpful always keeping upto date with the sale on my flat many thanks Sarah and Allison

Mr · 15 March 2023