Dixons Estate Agents Solihull Sales reviews

★★★★★ 5/5

Trustpilot

Halesowen Branch Excellence

Have been discussing our now property with Matt and Libby since February. They worked really hard to liase between myself and the seller and always kept both parties up to date.The knowledge Matt has is excellent and reassuring which made for an easier ride. They answered phones and emails in a timely manner and always made sure we where doing the right thing- definitely had our best interests at heart.Couldn't thank them enough for the honesty, hard work and overall kindness.The buying a home package was a lovely gesture too.

Mrs · 21 August 2024

★★★★★ 5/5

Google

Great agents!!!! Sold our house in less than a week, great communication! Using them for our mortgage also and Adam has been extremely helpful and provided us with great advice!PositiveResponsiveness, Quality, Professionalism, Value

Kat · 9 January 2022

★★★★★ 5/5

Trustpilot

Brilliant!

I can't thank team at Dixons Selly Oak enough, I was selling my property after 39 years, so it was a huge change for me, the team guided me through the process with advice and kindness.

Mandy · 13 January 2026

★★★★★ 5/5

Google

We found a lovely house to rent through Dixons Solihull. They were helpful, efficient and quick to respond. Made the moving in process smooth and easier. They also gifted a nice welcome box with goodies. Highly recommend Dixons for their professionalism and customer friendly service.

Zoya · 24 September 2024

★★★★★ 5/5

Google

I had a fantastic experience with Dixons Solihull. Jess specifically was incredibly professional and supportive , guiding me through every step of the process, helping me find my dream home quickly and efficiently. Highly recommend their services to anyone looking for their new home.

Abdallah · 8 October 2024

★★★★★ 5/5

Trustpilot

Excellent Estate Agent

The best house viewing I have been to so far.Really struggling to find a property at the moment and Sophie Hodgson has been absolutely brilliant. She is very informative and knows her job role very well. My viewing was very pleasant and friendly.She comes across very happy and very welcoming.

Shugah · 15 July 2023

★★★★★ 5/5

Google

Stacey was lovely. She provided me with all the information I needed and made me feel at ease, a very positive experience. Thanks Stacey!

J · 9 January 2023

★★★★★ 1/5

Google

Have been without hot water for 5 days now, still no date to have it fixed in sight. They’re not bothered at all. Don’t think they realise how important hot water is 😡 the landlords have given the go ahead on the work, so isn’t their fault. This letting company don’t care aboht their tenants and will be making it known. …

Tori · 23 October 2023

★★★★★ 5/5

Google

Alex from Countrywide was absolutely brilliant at explaining all of our options and procedures. The service from start to finish has been incredible, making us feel supported and informed all the way through. Fully recommend getting in touch and asking for his help!

Jon · 24 October 2018

★★★★★ 5/5

Trustpilot

Have nothing but praise for the…

Have nothing but praise for the Kingsheath branch of Dixons & the girls there. Amelia & Emily have been absolutely amazing. Returned everyone of my calls,gave their immediate attention to all of my queries concerning the house sale & chased up replies from solicitors. Couldn't thank these girls enough (not forgetting Shanneen too). 1st class customer service from all 3 ladies. Thank u guys. I'd certainly recommend u to anyone buying or selling. Keep up the good work.

Bernie · 31 August 2024

★★★★★ 5/5

Trustpilot

Dixons Solihull

I found Dan at Dixons Solihull to be helpful and courteous, always ready to help out with speeding up the process of our house sale/purchase. In fact I would say he went above and beyond for us, even offering to help when he was off work if there was an issue. Dan kept us updated and I would use Dixons again because of the service he provided.Thanks Dan!

Hannah · 19 March 2021

★★★★★ 5/5

Trustpilot

I was shown a property by Holly from…

I was shown a property by Holly from the Bromsgrove branch. Her professionalism and knowledge was excellent. I was very impressed with Holly, is a credit to Dixons.

Crazy · 10 March 2026

★★★★★ 5/5

Google

Big thank you to Lauren and the lettings team for getting my property rented. Great communication and very helpful throughout. Here's to a happy let

Veer · 23 October 2022

★★★★★ 5/5

Google

Dixons solihull were great agents compared to others i dealt with, checking in every now and again during the whole purchase process and even gave a nice treat on completion. Jess and Kate handled the whole purchase process wonderfully.

Mohamed · 4 December 2024

★★★★★ 5/5

Trustpilot

House purchase through Dixons…

House purchase through Dixons WILLENHALL Lovely supporting staff guidance and help when needed always at the end of the phone highly recommend the Willenhall branch for all your property needs

V · 19 February 2026

★★★★★ 5/5

Google

I have been using Dixons Solihull for 9 years now for a property I rent out, they always find great tenants very quickly. I mainly deal with Becky Beswick who keeps me up to date with the state of play and can’t fault her communication. As a landlord I would highly recommend the team at Dixons Solihull, thanks again

Steve · 23 October 2023

★★★★★ 5/5

Google

Really helpful and lovely treatment by Jess. Highly recommended

Sory · 21 October 2025

★★★★★ 5/5

Google

I had the pleasure of having Ian as my mortgage broker. He was very knowledgeable about what products would be available for me and thorough in looking through the paperwork and helping me push my purchase through. When my mortgage offer was expiring he was able to get it extended for me. Truly grateful for your help Ian.

Matthew · 23 October 2023

★★★★★ 1/5

Trustpilot

I am totally disappointed with dixons…

I am totally disappointed with dixons service i spose to move in property on 1st of april and they start the contract on 17 of april when i moved in the property there was leaking water from walls and they fix that in a week time and i have to call them everyday to please solve this problem there is no water in the property After that when i check the boiler there is no hot water I report that last monday 29th of april still waiting nothing happen I have 3 kids my kids got flu cough and my youngest one is 10 months old he is not feeling well I call them everyday and tell them please i have kids and their reply is waiting for the answer of landlord I am totally disappointed with this service I will never take any property from dixons and will never recommend to any one Totally disappointed with dixons and landlord behavior Before i moved to the property i asked the agent is there any other problems in the property and she said everything is working fine No customer service no response immediately waste of time

Asad · 10 May 2024

★★★★★ 5/5

Trustpilot

Caitlin Barry was brilliant!

Caitlin Barry was brilliant!Caitlin helped the smooth transition of filling out the paperwork to signing for the property on the dotted line. She was very polite, professional and honest.

Fran · 27 June 2024

★★★★★ 1/5

Google

One of the Horrible experience, i had being a tenant with them on their managed property(44 Brook House) in Wharflane. I had been with them for last 3 years and if I have any issues at the Apartment, just to get a response they would take weeks and months at a stretch. At-last decided to move away from this property in Jun'19 and spent a bomb cleaning this apartment. Gave the key back to them on 31st June and from their the nightmare followups starts again to get my deposit back. I get this response from Dixons on 21st Aug that landlord has asked to release the deposit completely and to provide the account number, which was promptly provided and it is now been almost 4 months and NO response at all from this team. I chase them through calls, emails at multiple occasions/almost everyday, but i get this response that I will get a call back. No help until now !! I had heard that Dixons are one of the worst service providers for any tenants in Solihul. Once their huge agency fees(Before July'19, this rule is retired now) is taken off they wont bother about their tenants concern at all, nor they address it promptly. Even they dont come to check, if the property is kept well(landlords beware), like my previous agencies. I would recommend possible tenants/landlords to avoid this agency or you will be left in the lurch chasing. Will now have to chase this up with council for my deposit Regards Sijo Araikal

Sionfranc · 23 October 2020

★★★★★ 1/5

Google

I had to write this review, for the benefit of the homeowners selling their properties, expecting Dixons, Solihull to sell their houses quick. I booked a viewing for a house for sale, never able to view it because agent was not there. Left many voicemails, no one called back. Later on when I returned a missed call from the agent, instead of apologising, he turned abusive. "I will never call you now" was one of his last threats to me. Very unprofessional!

Gypsy · 23 October 2020

★★★★★ 1/5

Google

I am buying a house with Dixons I am completely shattered by their unprofessional behaviour.It was absolutely impossible to contact them as I was getting same excuse every time I was calling the person dealing with the sale. Also all information was not clearly mentioned to us in the beginning and after having everything approved we have been told the sellers needs probate to proceed and it can take 12 weeks from now.I am extremely frustrated as I stopped looking for other properties, my house is sold and contract is waiting to be signed I don't know what to do. It was Dixon's responsibility to chase the proceedabilty of sellers and if they were not sure should have told us.Now telling me that yes I will miss the window of stamp duty holiday. I don't know whether I should be taking legal action for not communicating the right information and causing me so much inconvenience.NegativeResponsiveness, Quality, Professionalism

Sadia · 23 October 2020

★★★★★ 2/5

Google

Listed my home for sale with this company but after a couple of months only had 2 viewings !!! finally decided to contact them to find out why so few viewings and was told that the agent that had dealt with us had left the company and maybe we should reduce the price of our property ( even though properties similar to ours were selling at higher prices ). Dixon's wasted many months of our time and would not recommend if you want to sell for the best price as our house finally sold for a lot higher price with a different agent.NegativeResponsiveness

A · 23 October 2020