Dixons Estate Agents Solihull Sales reviews

★★★★★ 5/5

Google

Jessica at Dixons has been amazing to deal with, she has made the potentially stressful process of finding a rented apartment incredibly smooth and easy.

Rayyan · 17 December 2025

★★★★★ 1/5

Google

I would give less then 1star but that was not possible. I have tried to rent out a property from Dixons, I have to say the staff from Darnish, Amy, Becky who I dealt with were the most unprofessional and complete liars who had no regard or respect for the customer. Now this is one of the reasons why this company is going down and will eventually be taken over by competitors. Please if your a Landlord don't waste your time and give your property to to this unprofessional outfit, you will regret it. Don't take my word for it, for a start they hardly answer their phones. They also tried to keep my deposit and make excuses not to return it. Don't waste your money or your time, they are nothing but scammers.

Graham · 23 October 2023

★★★★★ 1/5

Google

Dont trust their reviews, clearly most of their 5 star reviews are fake. Nobody in their right minds will give the team at Dixons more than 1 star. Becky, amy Darnish are the most unprofessional members of staff and will be nice to you to gain your trust and then they will hit you where it hurts, your pockets. I have dealt with many estate agents in course of my business and I can honestly say Dixons will loose you money as they are unprofessional and do not care about customer service and will only be nice to you until they receive your instructions. They have a tendancy to over value properties to gain your trust and will waste your time and will then spend days calling you to convince you to reduce the sale price, save your self rhe hassle and instruct a local agent who will work harder for your Interest.

Nessa · 23 October 2023

★★★★★ 5/5

Google

The Lettings team in Dixons Solihull have been really friendly and professional throughout the whole process of renting out our house. They're always on hand to answer any queries and have been really helpful and thorough in the information provided to us. Thank you to Rebecca, Mia, Lauren and Amy!PositiveResponsiveness, Professionalism

Hazel · 11 November 2021

★★★★★ 1/5

Trustpilot

DO NOT USE DIXONS HALESOWEN IN-HOUSE…

DO NOT USE DIXONS HALESOWEN IN-HOUSE BUILDING SURVEYORS & MORTGAGE COMPANY £20000 OUT OF POCKET ! . I purchased a house from them and used there building home buyer surveyor and mortgage company as I felt pressured to take the service as they said they had lots of buyers for the house and that they would only sell if I taken a mortgage with them . I had the report come back from Dixons building surveyors saying the house was fine and in good state . I was then put on a high interest mortgage rate which I questioned but yet again told that was the best deal and gave me the rights to buy now . Received the keys 2 weeks ago from the sales manager Matthew who was rushing to get me out of the branch as he was busy and load and be behold all issues came to light . Found subsidence at the front of house , the walls were all damp in the living room and kitchen which have now been found that there been a leak that been there for long time .all windows were blown , the electrics had faulty wiring and has to be condemned . I had to get an independent survey done after getting the keys and it found out that the house is in serious state of repair ! . It’s now going to cost me over £20000 out of my own money which if Dixons didn’t give a false home building surveyor I wouldn’t of brought the house but I guess that’s how they scam people . All the problems with the house and the Dixons scam I’ve now had to take this to legal matters as I have been falsely sold this house with the state of repair and the evidence shows this. If I could give a zero I would . Always do your research and go elsewhere then Dixons Halesowen. BE CAREFULL !

Debbie · 6 April 2025

★★★★★ 5/5

Google

Have had the pleasure of having Dal look after me and be the most efficient person ever, he is a great communicator and has helped make my time at my property so much easier - Thank You Dixons and mostly thank you Dal!

Kainat · 23 October 2022

★★★★★ 5/5

Google

Ian Walker has been fantastic in helping us secure our mortgage. He guided us through the entire process with professionalism, patience, and clear advice. His support made everything smooth and stress-free. Highly recommended.

Dr.Ashish · 21 March 2025

★★★★★ 5/5

Google

My first time renting out a property and I couldn't of asked for a better experience than what I've had with dixons sohlihull. Everything was made so easy for me and anything I didn't know was explained to me. Lauren and Amy are a credit to the company !!PositiveProfessionalism

Eddie · 23 October 2021

★★★★★ 5/5

Google

I purchased a property through Dixons and received outstanding service from start to finish, especially from Vicky. I would highly recommend them.

Noreen · 17 December 2025

★★★★★ 5/5

Google

Jess and Maggie helped me immensely with moving in to my new flat. The process was made easy and I cannot thank them enough. Highly recommended!

Hamaad · 9 November 2025

★★★★★ 1/5

Google

The Lettings Team receives one star. We needed a letter for the authorities that we have no rent arrears. First, I email the team with the request to issue it to us. Since we did not receive an answer, I wrote an SMS with the request and urgency. Then the lady called me to ask what we need this for. We explained that we had an email from the council. She wanted to know more and we explained it to her. When asked whether we can get the proof, she said we should first send her the email we received from the council. This is data protection and we are not obliged to pass on private letters to other people. We pay our rent on time and we have no debts! You can confirm this to us! Yesterday I was personally in the agency with a friend and my daughter. The reception with the woman from the Lettings team was unfriendly and complained that my daughter, who is 3 years old, wanted to go to the balloons in the shop window. Also when I took her on my lap and my daughter then put her hand on the table at the reception, the woman said she should take her hand away because of Covid 19. The lady always did this with a worn out face and an unfriendly tone. In the end, I had to endure the question of why I need this letter again and I was sent away from the hotline with a number. I then received my proof even after a long phone call. I was also assured on the phone that the Lettings team can issue the letter to me on site. In the afternoon, the receptionist who told me beforehand that she could not give me this letter also sent the same letter by email. The employees at the reception should be trained in professionalism and customer friendliness! (Even a fully veiled customer who does not speak the English language perfectly is a customer who pays)! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ But we want to give 10 stars to our property manager Dal Bains. Our concerns are dealt with immediately with friendliness and professionalism. Thank you Dal!

Gamze · 23 October 2021

★★★★★ 5/5

Google

We cannot recommend Dixons Solihull enough for their efforts during the purchase of our new home. Vicky Johnson told us when we went into branch that there was a property coming onto the market in our preferred area, and she contacted us as soon as they had instructions to sell. After our offer was accepted she went out of her way to keep us informed on progress and made sure there were no problems. Highly recommended.

Derek · 23 October 2023

★★★★★ 5/5

Trustpilot

Becky at Dixons Yardley office has been…

Becky at Dixons Yardley office has been brilliant with the sale of my family home of 54 years,she put me at ease no stress,she has excellent communication about the area and between herself and me,she sold my house in 1 Day im absolutely buzzing,

Angie · 27 February 2026

★★★★★ 5/5

Google

I can’t thank Faye Bottle and Adam Henry enough for all their hard work! A very difficult and lengthy buying process but they kept me updated throughout and we’re always willing to help. Very dedicated to providing a good service and would highly recommend to anyone who is buying a property. Many thanks. Laura W

Laura · 24 October 2019

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service! Becca was professional, responsive . Highly recommend!”

Joe · 30 October 2025

★★★★★ 5/5

Trustpilot

Dixons.Sutton New Road Erdington.

Dixons.Sutton New Road Erdington.Highly recommend them. We have used Dixons a number of times in the past along with my son both sale and 2 purchases. Excellent service. On this occasionWe have purchased a property from them. Nothing was too much trouble. Re Viewed when ever we needed to. And any questions were answered quickly. As this property purchase went through. Sarah Blair was superbWith calming the situation and managing the difficult problems raised at times.Sarah Blair is a credit to Dixons. Very professional and understanding. Thanking all staff too. All dedicated to an efficient service not only for their clients but for their clients purchasers. Well done.

Linda · 31 March 2021

★★★★★ 5/5

Google

Hannah helped me over the phone with viewing a property she was really helpful

Shauna · 17 January 2026

★★★★★ 5/5

Google

Great experience from start to finish - would recommend the Solihull team to family and friends - thank you once again!

Haroon · 15 November 2025

★★★★★ 5/5

Trustpilot

I have just rented a property with…

I have just rented a property with dixons selly oak. Jaia has been lovely and helped me throughout the whole process making it easy, answering my questions in details everytime. Thank you Jaia, really appreciated

Faiza · 30 November 2024

★★★★★ 5/5

Google

We could not have asked for more from Dixons throughout our dealings with them. Lauren Broadhurst has been brilliant - she was so supportive throughout, her attention to detail was outstanding and the response from her to phonecalls and emails (and Dixons when she was on holiday) cannot be faulted. Thank you

Steve · 24 October 2019

★★★★★ 5/5

Google

Great result from Dixons as my home sold within 2 weeks. Faye knew the local market, provided good advice on pricing and support for my concerns. They are professionals and really know what they are doing. Special mention to Alex Hodson of CountryWide for great service and the quickest ever mortgage offer!

Kate · 24 October 2019

★★★★★ 5/5

Google

You can find excellent services in this agency, provide accurate information for your consideration. Once you make up your mind and confirm. They prepare everything that you need, especially you are not familiar with UK rental procedures. Simply to say, just find Maggie or Jess there, they are so helpful and patience.

Man · 11 November 2024

★★★★★ 5/5

Trustpilot

Well done Halesowen

Would like to thank Matt Till From Halesowen Branch wholeheartedly for his attentiveness and understanding during a very difficult time whilst we were going through our move during last few months. Due to the virus everything took a lot longer than normally would but he ensured that all involved were advised often and he never failed to follow up and to keep us informed. Would highly recommend him and the rest of the team. We sold two properties at the same time one a deceased relative and our own personal home for which only really interested parties came to view and both sold in 2 days.Everything ground to a halt which was very stressful but in return to some normality the attentiveness if Matt Till assisted greatly in us achieving completion on both which enabled our purchase to complete too. We are now happily settled after a very difficult 6 months

Maureen · 6 August 2020

★★★★★ 5/5

Trustpilot

Successful and happy

We had a very unsettling and difficult time whilst selling a deceased persons house prior to and during this pandemic.Matt Till and the others we dealt with in Halesowen branch were exemplary under these difficult circumstances. They introduced suitable buyers to view In the first instance and we sold within 24 hours. All was going well until lockdown and the furloughing of staff - at both the estate agents and solicitors. This for us was extraordinarily difficult to deal with both emotionally and practically as everything took 3 months longer than originally expected.Matt’s assurences were invaluable and once normal service resumed he constantly contacted the conveyancing services on our behalf to avoid any further delays and instantly advised us directly to do whatever was necessary to assist the process. I would not hesitate in recommending Dixon’s branch at Halesowen. Thank you Matt Till 😃and team

Maureen · 17 July 2020