5/5
Excellent service from Suzi, I sold 2 houses and it was all just perfect π Thankyou Suzi β€οΈ β¦
Agent replied Β· 16 June 2024
Great to hear...It was a pleasure working with you across both properties
Trusted Agent profile Β· Solihull
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250 reviews across 3 platforms
117, Stratford Road, Shirley, Solihull, B90 3ND
Black and Golds Estate Agents's office in Solihull, at 117, is rated 4.6 out of 5 across 250 reviews on three platforms, including 239 Google reviews rated 4.6.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
Excellent service from Suzi, I sold 2 houses and it was all just perfect π Thankyou Suzi β€οΈ β¦
Great to hear...It was a pleasure working with you across both properties
5/5
We sold our house with Black & Golds recently and I can't fault their amazing service. Nothing is too much trouble for them and I would highly recommend this estate agents
Cheers Lucy!
5/5
The whole house selling process was made so much easier by the team at Black and Goldβs. We were kept up to date by the office team throughout the sale and the use of their moving van was a great help.
We are so glad the Van came in handy!
5/5
Black and Golds Estate Agents really are a dream! They are so professional and approachable, they made buying my first house so quick and easy, keeping me informed at every step of the way. A great team, i would definitely recommend!!
Thanks so much Nathan
1/5
Awful service on the lettings side, reported repairs to these in October 2019, still had nothing back in January 2020, negative attitude from the one who runs the office, only gave one star as I couldn't give a zero rating, woeful just like the YouTube video, steer clear if you can
Hi Martin, Thank you for your review although it is never good to hear that you have not had a good experince. As a tenant we understand it is frustrating somtimes when communications back and forth don't go exactly as you want. However after looking into your issue we receievd no communication with you in October? Swearing down the phone to my staff will not change anything. That said I am happy to sit down with you or if you want to further discuss over the phone my number is 0121 249 6207- Mike Dingley
5/5
I am so glad we purchased through black and golds. Wonderful from first viewing to the day we moved in. Courteous and I feel far superior to other agents on the high street. We are very happy in our lovely home despite all the boxes still around us.
Thank you so much Michelle π
5/5
Absolutely over the moon with the service a lovely well run business with attention to detail. The main thing for me, they listened to exactly what I wanted and came up with the goods well done will recommend cheers Cath
Thanks Catherine!
5/5
10/10 service. Managed to make the sale happen in 8 weeks. If you're looking to out your house up for sale, I'd high recommend Black and Golds
Thanks Joe! We are glad we got you sold
5/5
I have rented a house for 1.5 years with B&G. I have been extremely happy with their services from when I moved until I vacated the property. It has been the most pleasant renting experience I had in my life. If you require honest, high quality service, B&G are the way to go forward.
Thank you so much for your kind words!
5/5
We have just completed on a property sale through Black and Golds Estate agents in Shirley. I have to say communications were excellent throughout and made the sale process with Maisy Stoneman very easy indeed. 5 stars well deserved!
Thanks Morgan!
5/5
Quick to respond, professional and easy to work with. Happy to recommend Black & Golds
Thanks you so much π β¦
5/5
Black & Golds were fantastic throughout the entire process and were extremely helpful. It was a stress free period of time and i would 100% use them again
Thanks Paul! πΎπΎπΎ β¦
5/5
Purchased a house through Black and Golds and received excellent service from start to finish. Great communication and kept us informed throughout the process. Highly recommended.
Great to read your positive experience!
5/5
Very friendly, helpful & attentive staff through the whole process of sale of my property
Thanks Steve⦠we for there in the end!
5/5
Worth going with them over the *mess* that is Purple Bricks! Had a very good experience with them during a chain. They chased updates and remained professional and on the ball throughout. Top quality. Can't thank them enough for selling our house to enable a dream move!
Hi Paul, Thanks so much for your review...We got there in the end...But no thanks to some awful sales progression from a certain online agent! Enjoy your new dream home!
5/5
Thank you very much all of the team Black and Gold Estate Agency...Very helpfull and i had a nice experience with them....I recomend this agency...
Thank you so much. It means a lot that you took the time to give us a review βοΈβοΈβοΈβοΈβοΈ
5/5
Faultless professional service provided throughout first property purchase. Kept fully informed throughout by Sales Progressor and any queries were answered promptly. Fantastic service from first point of contact booking a property viewing to key collection.
That's so kind! Thank you!
5/5
Fantastic honest service. Weβve used them twice now and they really step up when you need them. Zoe and Suzi in the sales progression team are brilliant! Donβt go to anyone else!
5/5
Very professional and courteous, helped through every step, communication was excellent throughout and got me the home I wanted, can't fault them.
Thank you so much
1/5
Recently bought a property through black and gold and the service was not good. I felt that the staff donβt really have the right knowledge and when asking for call backs and needing information I would never get a call back and always constantly chasing.
Hello Sunny, As you can appreciate time frames on house sales are always dictated to us by the owners of that property. As you were aware this particular sale was due to a relationship break-up so we had to be very patient with the legal work that had to go back and forth. If you would like to further discuss my office number is 0121 249 6207- Mike Dingley- Director
5/5
Sold our house at the price we wanted. Always quick to respond and able to provide good advice.
Thank you bothβ¦itβs always a little more challenging coming in as an agent after itβs been on the market but it all came together well! Good luck in your new home!
1/5
Have phoned twice and spoken to someone and requested to view a property. They havenβt bothered to ring me back either time.
Iβm so sorry to hear this Cynthia. Our viewing requests for popular propertyβs are sometimes jam packed but we always endeavour to call everyone back within 24 hours. My apologies if this did not happen. Mike Dingley- Director
5/5
Fantastic team. Used to sell and buy. So helpful, friendly and efficient. Would definitely recommend. Special shout outs to Maisy and Mike.
Thank you Mandy β¦a house sale close to our heart β€οΈ
5/5
Black&Golds were my seller's estate agents and a delight to deal with. Very friendly and efficient with great communication. Would highly recommend.
We appreciate the business and support so much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Black and Golds Estate Agents's Solihull office has 250 reviews across three platforms: 239 on Google, 10 on Facebook, 1 on Yell.
Black and Golds Estate Agents Solihull is rated 4.6 out of 5 across all 250 reviews, and 4.6 out of 5 on Google from 239 reviews.
Black and Golds Estate Agents Solihull, 117, Stratford Road, Shirley, Solihull, B90 3ND.