Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleCan’t seem to get a viewing, even when calling when the property is listed within the first 10 mins- not sure if there’s foul play taking place. Staff seem incompetent and rude.
Shadow1609 · 17 June 2022
Agent replied · 16 June 2024
I am very sorry you feel this way. If you were unable to book a viewing on a property with ourselves it could simply be because we are experiencing one of the busiest markets the UK property industry has ever gone through. Our staff are highly trained and working flat out at the moment to deal with hundreds of calls from desperate buyers...however they are only human and can only book in viewers on a first come first served basis. If you would like to talk to me directly please send over your mobile number to my email address mikedingley@blackandgolds.co.uk
Thank you
★★★★★ 5/5
GoogleThank you to the team at Black and gold, they are fantastic, really helpful and would definitely use them for buying or selling a house again. We are so happy. Thank you
Matthew · 17 June 2022
Agent replied · 16 June 2024
Thank you so much Matthew! We are glad you changed agents to BG!
★★★★★ 5/5
GoogleAll the support you need when selling a property . It was my first time and lacked knowledge of what happened when. Black and Golds have good contacts to help with mortgages / solicitors and make the process effortless. Would definitely use again.
Aaron · 18 June 2019
Agent replied · 16 June 2024
Thank you so much Aaron. We hope you have settled in to your new home!
★★★★★ 5/5
GoogleA breath of fresh air in an industry that I have had some poor experiences within over the last 12 months. Well done Mike, Karis and all the team!
James · 17 June 2022
Agent replied · 16 June 2024
Thanks James…it was certainly not the easiest of purchases but we are glad we got you there and a tenant in place!
★★★★★ 5/5
GoogleGreat service, brilliant communication, all viewings taken care of, many thanks to all
Jayne · 27 April 2025
★★★★★ 5/5
GoogleCan’t fault Black & Golds at all. Very professional and friendly staff with excellent communication. I would recommend them to anyone. Thank you for all of your help!!
Faye · 17 June 2022
Agent replied · 16 June 2024
Thanks Faye!
★★★★★ 5/5
GoogleGreat service from Karis and Emma in Lettings. They deal with any queries from myself and tenants very quickly and are always happy to help! 5 star service!
Kirsty · 17 June 2022
Agent replied · 16 June 2024
Thank you Kirsty 👍 …
★★★★★ 5/5
GoogleGreat service from the team. They all looked after us brilliantly from start to finish. Thankyou
Zoe · 17 June 2023
Agent replied · 16 June 2024
Cheers Zoe 🖤💛 …
★★★★★ 5/5
GoogleSecond time using B&G Estate Agents and received a similarly excellent service. The whole team are great, always willing to help and kept me updated on the progress of my sale throughout.PositiveProfessionalism
Christian · 17 June 2021
Agent replied · 16 June 2024
Thanks Guys!
★★★★★ 5/5
GoogleGreat service, very helpful throughout the process of purchasing my property.
Jack · 20 September 2023
Agent replied · 16 June 2024
Thanks Jack!
★★★★★ 5/5
GoogleGreat experience with Mike and all the others, very professional and their response rate is excellent, its the second time I have used them and wouldn't hesitate to use them again.
Jack · 17 June 2021
Agent replied · 16 June 2024
Thanks Jack. Always good to get repeat customers!
★★★★★ 5/5
GoogleEasy to deal with. Constatnt communication throughout the sales process. Throughly recommend.
Paul · 17 June 2023
Agent replied · 16 June 2024
🖤💛🖤💛🖤💛 …
★★★★★ 5/5
GoogleSuperb service, helpful at every stage of the rental process. Thanks so much!
Meg · 2 January 2025
★★★★★ 5/5
GoogleExcellent service, very prompt patient and detail reply through out, cannot fault them in any way, will use againPositiveResponsiveness, Quality
鬆仔亂咁噏HoRiZoN · 17 June 2022
Agent replied · 16 June 2024
Thank you!!!
★★★★★ 5/5
GoogleExcellent Estate Agents, very professional and communicated everything clearly.
Kieran · 17 June 2023
Agent replied · 16 June 2024
Thank you for your kind words Kieran
★★★★★ 5/5
GoogleBlack & Golds were a great help in buying my first apartment - I can't recommend them enough :)
Daniel · 17 June 2022
Agent replied · 16 June 2024
We are glad that we made the journey to your first home (relatively) stress free!
★★★★★ 5/5
GoogleFantastic service from Mike and the Team. Will definitley use black and gold again. As a first time landlord black and gold made the whole process really easy, would highly reccommend there letting services.
Louise · 18 June 2016
Agent replied · 16 June 2024
Thanks for the review. It was a pleasure finding you guys a tenant!
★★★★★ 5/5
GoogleGreat service on a successful transaction A++
Flymy · 17 June 2023
Agent replied · 16 June 2024
🖤💛🖤💛🖤💛 …
★★★★★ 4/5
GoogleIt took a long time and a number of failed attempts to sell my house during a pandemic - but we got there! Thanks to Black and Golds for their patience, commitment and support throughout what was a very challenging time.
Choose them over the (alleged) lying, artificially price inflating other agents in the area!PositiveResponsiveness
R · 17 June 2021
★★★★★ 5/5
GoogleReally good service, kept us up to date thoughout the whole process and promted us whenever there was something needed or if there was new information.
Regards,
Josh Currier & Keeley Gillespie
Josh · 18 June 2017
Agent replied · 16 June 2024
Thank you for your kind words Josh. Enjoy your lovely Home!
★★★★★ 5/5
GoogleBeen a pleasure working with Black & Gold both buying and selling a house. Very professional and very accomdating in all aspects.
David · 17 May 2024
★★★★★ 5/5
GoogleFantastic service. Able to provide us with a quick valuation for our property. Communication was simple. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Phil · 27 August 2021
Agent replied · 16 June 2024
Cheers Phil
★★★★★ 5/5
GoogleFantastic service, friendly helpful staff, nothing was too much trouble. Always kept us updated and great value service, we always felt reassured. Really happy, highly recommended.
Sarah · 18 June 2019
Agent replied · 16 June 2024
Hi Sarah,
Thank you so much for your kind words
★★★★★ 5/5
GoogleWhat a lovely team at Black & Gold. Excellent services from start to finish and very patient
Will definitely use Black & Gold again. Thank you
Kat · 18 June 2016
Agent replied · 16 June 2024
Thanks Kat! It was a pleasure selling your properties!
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