Every review we hold for the Slough office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google(Translated by Google) A very good experience for me, I visited the accommodation and a few days later it was already mine. Everything is fast and simple. Housing very beautiful. And the person who makes us visit is really listening and available. I am delighted thank you, it is a very serious agency
(Original)
Une très bonne expérience pour ma part, j’ai visité le logement et quelques jours après il était déjà à moi . Tout est rapide et simple . Logement très beau . Et la personne qui nous fait visiter est vraiment à l’écoute et disponible. Je suis ravie merci, c’est une agence très sérieuse
Zendaya · 15 November 2019
Agent replied
(Translated by Google) Hi Zendaya
Thank you very much for taking the time to write this 5 * review for our Slough team.
We are pleased to read that the team has provided you with a professional and fast service.
Wishing you all the happiness possible in your new home.
Best wishes from The Frost Partnership Group
(Original)
Salut Zendaya
Merci beaucoup d'avoir pris le temps d'écrire cette critique 5 * pour notre équipe de Slough.
Nous sommes ravis de lire que l’équipe vous a fourni un service professionnel et rapide.
En vous souhaitant tout le bonheur possible dans votre nouvelle maison.
Meilleurs voeux de la part du groupe The Frost Partnership
★★★★★ 5/5
GoogleService from each individual at this office was exceptional. From the point of house hunting to checking in, everyone was sincere and supportive. …
Jasmine · 9 June 2026
Agent replied · 9 August 2026
Thank you so much for your wonderful feedback. We’re delighted to hear you had such a positive experience throughout your journey with us. Thomas will be especially pleased to receive your kind words. Your recommendation means a great deal to us, and we wish you well!
★★★★★ 5/5
FacebookWe sold our house with the GX Frost branch earlier this year and were really happy with our experience throughout. Everything was done with our best interests in mind. The team, lead by Richard, were always available to talk and provide helpful advice. They are such a nice team too and went above and beyond. They completely surpassed our expectations and I would wholeheartedly recommend them.
Debs · 23 August 2022
Agent replied · 30 April 2023
Hi Debs,
Thank you for your super review for our Gerrards Cross team. It is great to read that they provided you with a professional, friendly and helpful property service that exceeded your expectations.
We will pass your comments on to Richard and his team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI responded to a postal offer of a free instant valuation of my property. I was contacted by Phil Smith who came and viewed my property within a couple of days and has provided a considered valuation and advice which will be useful if and when I decide to market my property. The service provided was prompt, friendly and efficient and completely satisfied my requirements.
Anthony · 28 May 2025
Agent replied · 28 May 2026
Dear Anthony, Thank you for your glowing review! I'm thrilled to hear that my prompt and friendly service met your expectations for a property valuation. I aim to provide valuable advice to empower your future decisions. Your satisfaction is my top priority, and I look forward to assisting you when you're ready to take the next step. Warm regards, Phil Smith, EweMove Leamington Spa North and Knowle
★★★★★ 5/5
GoogleAlia is very professional and personable and I would highly recommend her to sellers and buyers.
Jonathan · 6 June 2025
Agent replied · 6 June 2026
I appreciate the recommendation.
Warm regards,
Alia
★★★★★ 5/5
FacebookGreg has been very helpful throughout the whole process of looking for a place to rent, within 15 minutes of the first initial phone call he had sent me 6 potential properties and from then we booked viewings soon after he was attentive and made the process very easy for first time rentals like myself! Always keeping in contact and keeping me up to date with any progress.
Would highly recommend Frost as an Estate Agent!
Thanks, Abby
Abby · 13 January 2020
Agent replied
HI Abby,
Many thanks for taking the time to write this recommendation for Greg.
We are delighted to read that he has provided you with a helpful, prompt and professional property service in your search for a home to rent.
We will pass on your comments to Greg and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleI want to extend my sincerest thanks for the exceptional support The Frost Partnership provided throughout this process. Your responsiveness and willingness to go above and beyond is truly appreciated.
Their effort has made a significant difference in my experience and does not go unnoticed.
Their service has been outstanding and deserves recognition.
Mongezi · 22 September 2025
Agent replied · 17 April 2025
Many many thanks for writing this exceptional 5 star Google review for our Slough Sales team. It was great to hear that their service has been outstanding and that this made a significant difference to your experience. We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWonderful service provided by the team at JW Woods Consett for the sale of my property. Excellent communication throughout, would definitely recommend.
Lewis · 10 June 2026
Agent replied · 10 August 2026
Many thanks for your kind words Lewis, we look forward to assisting you in the future.
★★★★★ 5/5
GoogleThank you to Barbara and her team for selling our apartment.
Regards
Tom Weekenborg
All · 14 June 2025
Agent replied · 14 June 2026
Thanks tom , we hope you are happy in your new home.
★★★★★ 5/5
GoogleI liased with Connor Dyke for my new boards - he was very helpful with the design and focused on our needs and preferences, the pricing was reasonable and also recommended some companies to sen instructions to. Would definitely be using kremer signs again in the future. Thank you for all your help and swift communications! 5* service
Yousaf · 11 May 2026
★★★★★ 5/5
GoogleEfficient, economical and signage looks great. Highly recommend Kremer Signs,
IST · 11 May 2026
★★★★★ 5/5
GoogleExcellent communication from Sales team. Keeping us informed of viewings and feedback.
Dawn, Sales Coordinator dealt with us once sale agreed, advising of next steps, …
Lynne · 10 May 2026
Agent replied · 20 May 2026
Many thanks for taking time to give the team feedback, we look forward to assisting you in the future.
★★★★★ 5/5
FacebookThe following review is from my father who does not have a Facebook account: Frost Partnership BeaconsfieldHaving chosen the Frost Partnership for the sale of my mothers (81 Yr old) house and purchase of her flat, I would like to say that the team of Franky, John and headed by David Wright were beyond excellent. I had very precise criteria for the arrangement of viewings and communication of decisions which David ensured were kept to.Totally professional does not begin to describe just how impressed I have been. His appreciation of dealing with my mother, his knowledge of the area and process and it’s complications. Above all his constant communication kept me fully in the know at every stage.If your looking for an estate agent and are prepared to be guided by their knowledge, then look no further.Mike Smith
Kathryn · 5 August 2018
Agent replied
Hi Kathryn,
A huge thank you for taking the time to post this on behalf of your father, we really appreciate it.
Please thank Mike for this glowing 5* review of our Beaconsfield team, we're delighted to hear about their professionalism, knowledge and…See more
★★★★★ 5/5
GoogleGreat experience from the team at JW Woods Chester le Street. Extremely helpful at all times and made sure I was kept up to date with all developments. Made the whole sale and purchase issue easy and their experience is excellent. Can't …
John · 20 December 2025
Agent replied · 20 May 2026
Thank you so much for your kind words! We're thrilled to hear our team at JW Wood Chester-le-Street made your sale and purchase seamless and kept you well-informed throughout the process.
★★★★★ 1/5
GoogleI will stay this is most bad letting agency. Stay away from these unhelpful people as they are only after their own commission, and do not provide any services to people.
Secure · 30 March 2026
Agent replied · 13 April 2026
We take all feedback seriously and we would like to look into this. However, we do not have any contact details for you. We would be grateful if you could email your contact information and details of the issues you would like to discuss to marketing@frostweb.co.uk and a manager will contact you.
If however you have submitted this review in error, please remove it as this negatively affects our business.
Kind regards
★★★★★ 1/5
GoogleVery bad. Frost Slough are asking for minimum 54000/Anum salary to pass the reference to rent a property. Blaming the reference checking agency and landlords but hiding the fact that they are the one who promises and increases the expectations of landlords to scam and attract. When I insisted to check with landlord they got rude and said if tenants cannot afford to pay rent after property is let then insurance company will pay the rent. When asked low long then they refused to answer and put the phone down.
E · 11 October 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave this feedback, all feedback is appreciated and helps us improve our service and procedures. However having looked into the points you have raised I feel our procedures were followed correctly. As a letting agent we need to ensure that a potential tenant is in a financial position to pay the rent and to do so we use an external referencing company that will confirm your actual earning and that there is no adverse credit history. When a tenant contacts us to register we ask certain questions to check that you will pass the referencing criteria. As with many agents any potential tenant/s will have to demonstrate that they earn 30 x the monthly rent. When you were asked this question the information you gave was substantially below that level and it would have been wasting all parties time in showing you any properties. I am sorry we were not able to assist you with your search for a property.
Kind regards, The Frost Partnership
★★★★★ 5/5
GoogleI cannot thank, show my appreciation, nor praise the Slough office team highly enough. Georgie welcomed and showed me the property and facilitated everything with the landlord quite brilliantly. Colin offered guidance and advice, always calmly and appropriately through what is a quite challenging experience. At all times I was reassured and felt 100% confident everyone was doing what they could to make things happen - and in little over 2 weeks we crossed the line. I most highly recommend the team.
Conrad · 11 October 2024
Agent replied · 23 August 2024
Hi Conrad - Thank you so much for this 5 star Google review for our Slough Lettings team. We are delighted to hear that you felt reassured and that you most highly recommend the team. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 1/5
GoogleI had a very disappointing experience with this estate agent. As a self-employed individual, I was told my cash income wouldn't be considered, even though I provided all the necessary documentation. They insisted on bank transactions only, which is unrealistic for many self-employed people. I even offered to pay 12 months' rent upfront, but that was rejected without a clear explanation.
This agency feels unprofessional and seems to be trying to trick innocent tenants and waste their time, especially if you are a foreigner. I’m still waiting for a refund of £311. If this isn't resolved soon, I’ll escalate this to the authorities. Be cautious when dealing with them.
This review to people like me of foreign background just don't waste your time with them, and for you Frost management just put a sigh on your doors ,we don't deal with foreigners simple.
RIDA · 9 October 2024
Agent replied · 25 October 2024
Thank you for your review.
We take all feedback seriously and have investigated the points you have raised. When you offered on the property you were sent our “breakdown of charges” which you read and signed. This document clearly states that if you are unable to demonstrate you earn the required salary to pass referencing you will forfeit your holding deposit. Whilst you may well earn £45,000 as both earn cash in hand there is no way you are able to prove this, and you failed referencing. We act on behalf of the landlord, and they have insurance that will not be issued unless there are passed references and why your offer of 12 months in advance was also refused. Lastly and most importantly The Frost Partnership absolutely refute your accusation that you were discriminated against as you were a foreigner. The only reason you were not able to proceed with the property you offered on was down to you earning cash in hand and thus not being able to demonstrate your annual salary. The Frost Partnership will have no hesitation in taking action against you if you continue with your allegation of discrimination.
★★★★★ 5/5
GoogleFantastic service from the valuation through to the completion.
Thank you so much Alia!
M · 6 June 2025
Agent replied · 6 June 2026
Thank you so much. I’m thrilled to hear you were pleased from start to finish. It was a pleasure working with you - congratulations on the completion! … More
★★★★★ 5/5
GoogleConnor Dyke has been a pleasure to work with, quick and great communication.
Austwick · 11 April 2026
★★★★★ 5/5
FacebookThe Frost partnership Slough branch's letting agents are fantastic. They have been very kind, helpful and informative. To any landlord or tenant I highly recommend using the frost partnership as they are helpful honest and reliable. I am proud to say that I would use them again in the future and I will be happy to recommend them to my friends and family. I would like to thank Pooja and Aran for all of their support and I cannot praise them enough for their hard work.
Harjun · 10 August 2017
Agent replied
Hi Harjun,
Thank you so much for taking the time to write this glowing review! We're delighted to hear that you have received excellent customer service from Pooja and Aran, and will be recommending the Slough team in future We will forward this recommendation both to her and Aran, and our senior management team. Best wishes to you from all at The Frost Partnership
★★★★★ 5/5
GoogleA fantastic system that is intuitive, easy to use and continually improves. It helps streamline our day-to-day processes and has become an invaluable part of our business. The support team are always responsive and helpful whenever assistance is needed. Rebecca in the support team has been a great help recently, thank you.
Emma · 9 June 2026
★★★★★ 5/5
GoogleRecently had a valuation done - Phil was very knowledgeable and helpful!
Holly · 28 May 2025
Agent replied · 28 May 2026
Dear Holly, Thank you for taking the time to share your experience. I'm delighted to hear that I provided you with a knowledgeable and helpful service during your valuation. I pride myself on my personal service and local knowledge of the area. I look forward to helping you in the future. Kind regards, Phil Smith, EweMove Leamington Spa North and Knowle
★★★★★ 5/5
GoogleOne of the finest estate agents in Slough who provide an all round excellent service...highly professional, efficient and friendly.I did have a very positive experience dealing with them who made the whole process in fact enjoyable.
Cannot recommend them enough and a special note of thanks to Adam Maidment who has provided excellent service throughout the entire transaction.
Nafisa · 10 December 2022
Agent replied · 9 December 2024
Hi Keith,
Thank you so much for your 5 star review. That's great to read; we're so pleased the Slough Sales team, and especially Adam, provided excellent service. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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