Trusted Agent profile · Slough · Berkshire

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The Frost Partnership Slough reviews

4.2

★★★★★ Great

1,014 reviews across 4 platforms

7 Mackenzie Street, Slough, Berkshire, SL1 1XQ

Part of The Frost Partnership, see every office.

The Frost Partnership's office in Slough, Berkshire, at 7 Mackenzie Street, is rated 4.2 out of 5 across 1,014 reviews on four platforms, including 711 Google reviews rated 4.2.

Google logo

4.2 / 5

711

Reviews on Google

This office

Facebook logo

4.6 / 5

228

Reviews on Facebook

Business-wide

The Trusted Agent logo

5.0 / 5

11

Reviews on The Trusted Agent

This office

Trustpilot logo

64

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Frost Partnership Slough

Our Slough office covers: Slough, Britwell, Chalvey, Cippenham, Herschel Village, Manor Park, Salt Hill, Upton Lea, Upton Park and Wexham.

Reviews

Every review we hold for the Slough office, from every platform, shown as written. First names only.

5/5

Google

I would highly recommend the team at Picardy Place. They made the sale of my flat in Edinburgh go very smoothly. From the beginning to the end of the process their communication was excellent and everything was conducted in a very professional manner. Thank you team!

Amy · 11 June 2026

Agent replied · 2 July 2026

Thank you for your kind words and recommendation. We’re delighted to hear that the sale of your flat went smoothly and that you were happy with our communication and service throughout. Thank you for choosing us to help with your sale, and we wish you all the best for the future.

5/5

Google

My husband & I purchased our house from Barons back in 2019 and it was a smooth process and wonderful team then. Circle round to 2026 and my husband passing away, i needed to sell the property, again the team have been wonderful. They have …

Naomi · 9 June 2026

Agent replied · 9 August 2026

Thank you so much for your kind words and recommendation. We’re delighted we could support you through both your purchase and sale with Barons. Joanne and the team will really appreciate your feedback, and we’re so pleased we could help make a difficult time a little easier.

5/5

Google

I had a great experience with this letting agency. The team is very professional, patient, polite, and incredibly responsive throughout the whole process. A special thanks to Mr Nabid, who was especially helpful and supportive. I highly recommend working with him and his team if you’re looking to find your ideal home

Fawad · 25 April 2026

Agent replied · 7 May 2026

Thank you so much for taking the time to write this fantastic 5 star Google review for Nabid and our Slough Lettings team. We are delighted to hear that you had a great experience and that the team were professional, patient, polite, and incredibly responsive throughout the whole process. We will pass your comments on to Nabid and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

1/5

Google

Why haven't you sent anybody out to clear the ice and snow from our walkways? Why is it a massive fight to get you to do the slightest amount of maintainance to our property? Why can't the staff you hire to maintain the grounds clear up all …

Piers · 13 January 2026

5/5

Google

Smoothest process ever! I had the pleasure of speaking with Colin and he was excellent throughout, professional, helpful, and always kept me informed along the way! He made the whole process smooth and stress-free. Highly recommend his services! Thanks Colin!

Tasha · 2 May 2025

Agent replied · 2 June 2025

Hi Tasha - Thank you so much for this 5 star Google review for Colin from our Slough Lettings team. We are so pleased to hear that he was excellent throughout, professional, helpful and that he made the whole process smooth and stress-free. We will pass your comments on to Colin and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Would highly recommend Mark his services is outstanding very understanding and always reachable and is very friendly and professional. I would Highly recommend to everyone selling or buying you will not be disappointed the service i received has been amazing good to know that there are people out there that actually care and it’s not just about business. Thank you once again for your service Kind Regards Mr A Iqbal

Amjad · 25 May 2025

5/5

Trustpilot

Darrell English at Frost’s was the…

Darrell English at Frost’s was the Estate Agent I needed to deal with in order to buy my apartment; he was outstanding in the whole process! Darrell was extremely responsive to all my concerns and questions and cared a great deal about guiding me through this potentially stressful situation of buying a property- once again! I had not had good experiences with 2 previous attempts at buying apartments - but with Frost’s I felt things were going to work out at last ! The whole team at Frost’s is on board to help you reach your goal- no request is considered too inconsequential! The After Care is also wonderful ! So well done to Darrell English!, the whole team and Chris Frost at its head! You have all made my dream of living in Poole come true - after some very difficult experiences with trying to move! Thank you!

Mrs · 18 January 2025

2/5

Trustpilot

Moving out is stressful enough....

Currently in the process of moving out and they are making our lives difficult. Kept getting messages stating that my application isn't completed when I have screenshots proving it's complete. They also requested for physical copies of our identification and proof of address. Weather this is company policy or not, we both live in different cities and financially we can't travel to the office just so they can see a physical copy.

Dee · 8 July 2026

5/5

Google

Kremer have been producing our For Sale boards from many years. We've recently asked them for some redesigned boards featuring our new branding and they look fantastic. We're excited to get them up and seen by the world! Huge thank you to Sam Collins all of her hard work, she's a super star!

Marchand · 11 November 2025

5/5

Google

Massive shout out to Connor who made the whole process really straightforward. Originally only wanted some boards, but then asked if he could tweak my logo, and design me some flyers, both of which came out just as we wanted them. Nothing was too much for him, and his response was always very prompt. A credit to the company.

George · 11 September 2025

5/5

Google

Before Spectre we used two other providers for years, but always felt there was something missing, almost to the point we could not see the value of joining 20+ other similar letters arriving at every property that goes to market. The spectre version is in a different league and wished we moved over years ago. The one other key point that really makes Spectre stand out even more is that the support available is first class.

Justin · 2 June 2026

5/5

Google

JW Wood’s have been absolutely amazing, Jill is fantastic

Lynsey · 20 February 2026

Agent replied · 20 May 2026

Many thanks for your kind words we will pass on your experience to Jill

1/5

Trustpilot

The company is a absolute joke

The company is a absolute joke. The staff are rude, talk down to you. I wanted to make a complaint, spoke to the manager who did not want to know, spoke to me like a piece of rubbish. Telling me it's not her staffs job to pass the correct information over to the people who are viewing the property. She even said it's ok for members of the public to stand by other peoples property, lean on their cars and film three house with the estate agent standing there watching them do it. The staff in the staines branch need a training course how to deal with people

Customer · 27 April 2026

5/5

Google

The Guild are a great resource of information and services for us as agents. Whether is updated information on the Renters Rights bill, changes in legislation (Material information), consumer issues with Paul Offley or the vast resources …

Ian · 10 March 2026

5/5

Google

Sam and the team at Kremer are a pleasure to work with, always quick to respond to queries and provide a good quality finish to our boards, thank you, Nicola

Caxtons · 11 May 2026

5/5

Google

Highly recommend Alia, she’s very reliable, knowledgeable, and excellent at what she does. I’ve used her services a few times now and have always been really happy with the results. Would definitely recommend.

Ray · 6 April 2026

2/5

Google

Very disappointing response from the Manager when attempting to obtain a valuation to rent out property, After another very helpful member of staff had arranged for a valuation to be done the manager decided to cancel this and look for …

Jeff · 10 June 2026

Agent replied · 20 May 2026

Thank you for taking the time to share your feedback, and we're sorry to hear about your negative experience. … More

1/5

Trustpilot

Disappointing experience with Frost Partnership

A very disappointing experience during our tenancy period as tenants as the agents were very rude and not cooperative at all. At the end of the tenancy another clerk did the checkout and had no idea about the check in report as was done by a different clerk when we moved in. There were already cracks to the door and when we sent the pictures they refused and did not listen. Therefore, a large amount was deducted from our deposit and did not make any sense as we only were at the property for 1 year. There were a few things but not to this extent. In addition, the door number and the intercom number were different and this made it difficult for deliveries to come to the property due to this misunderstanding. So watch out before renting with Frost Partnership.

Aqeela · 1 December 2024

5/5

Google

We are especially thankful for Joe Rattue who has been nothing short of amazing. As soo as we joined, Joe has made us feel welcome, at home and a part of the family! Always there when we need him and always provides us with good honest advice. Thank you Joe!

Rumz · 10 November 2025

5/5

Google

Always a fast reliable service. All engineers always smart and pleasant. Great work by Ryan today, proactively bringing parts to cover the job so he could get the machine fixed there and then without going back to base for parts

Mike · 11 June 2026

Agent replied · 11 August 2026

Thanks Mike , the engineers all carry a comprehensive stock of spare parts so we can get you up and running straight away .

5/5

Google

Charlotte was great, kept me informed throughout! Thank you!

Judeholl · 28 January 2026

Agent replied · 28 June 2026

Hi Jude, Thank you very much for your review and kind words about Charlotte. Wishing you all the best in your new role. The Property Personnel team

5/5

Google

Frosts were excellent in their dealings with me. They were highly professional, understanding, patient and efficient. A hearty shout out to Alison Perchard who headed Frost's service with me and the reason behind this five star review.

Lucky · 13 April 2025

Agent replied · 9 December 2024

Many thanks for writing this 5 star Google review for Alison and our Slough Sales office. It was great to hear that the team were highly professional, understanding, patient and efficient. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Phil was totally professional from the moment we made contact through to giving us a valuation on our house. Good advice was given and a fair valuation presented for us to consider.

Mark · 28 May 2025

Agent replied · 28 May 2026

Hi Mark, Thank you so much for the wonderful review and the five-star rating! We're thrilled to hear that you were pleased with Phil's professionalism and the valuation service. Providing thoughtful advice and thorough analysis is something we take great pride in, so it's fantastic to know it made a positive impression. If you need any further support on your property journey, we're always here to help. Best wishes, EweMove Leamington Spa North and Knowle

5/5

Google

Amazing guys, always friendly. Ryan, Neil, Michael, Z and Pat are always so helpful and teach me new things about the printers everytime they visit. So incredibly fast to respond and fix issues promptly. Would recommend every time. Thank you very much for all the help!

Gaby · 11 April 2026

Agent replied · 11 August 2026

Thanks for this review Gaby , its really appreciated

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