Trusted Agent profile · Slough · Berkshire
Verified
★★★★★
1,013 reviews across 4 platforms
7 Mackenzie Street, Slough, Berkshire, SL1 1XQ
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Slough, Berkshire, at 7 Mackenzie Street, is rated 4.2 out of 5 across 1,013 reviews on four platforms, including 710 Google reviews rated 4.2.
710
Reviews on Google
This office
228
Reviews on Facebook
Business-wide
11
Reviews on View Agents
This office
64
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Good support and advice from start to finish. Lee Henry was great last time we sold a property and that meant we had no hesitation using Frosts in Slough again ...Read the review from sellers
Actually the only agents out of several who did anything. kept us informed all along. Probably wont even bother with others next timeRead the review from landlords
Our Slough office covers: Slough, Britwell, Chalvey, Cippenham, Herschel Village, Manor Park, Salt Hill, Upton Lea, Upton Park and Wexham.
Every review we hold for the Slough office, from every platform, shown as written. First names only.
5/5
GoogleMatt and his team did a brilliant job changing the layout of our existing dwelling to permit a planning application to be submitted for additional houses on the garden. Making plans are very responsive and we had no need to chase as they …
Thanks Sam, we are looking forward to working with you and the rest of the family. Best Wishes Matt
5/5
GoogleThe customer service at Ashworth Group is truly exceptional, especially for Michelle and Jae. They are always responsive, courteous, and willing to go the extra mile for their clients. I particularly appreciated their transparent communication and regular updates, which kept me informed every step of the way.
Hi Yufei Thank you for your review. We are very appreciative of your kind words. We look forward to continuing our working relationship with you and your team … More
5/5
GoogleCharlotte at Property Personnel was incredibly helpful in my job search. All communication was speedy and professional and working with the agency was a fantastic recruitment experience.
Hi Ben, thank you very much for your kind words! We’re delighted to hear that Charlotte provided you with such a great experience during your job search - it makes what we do feel or the more worthwhile. If you need any further assistance in the future, you know where we are! Best wishes from the Property Personnel Team
5/5
GoogleCharlotte was amazing, she was so attentive, personable, and always checked in!
Hi Trisha, thank you very much for taking the time to write your kind words about Charlotte, much appreciated. Wishing you the best of luck in your new role!
5/5
GoogleJeremy and the team were fantastic, tenacious throughout but without being pushy. Their marketing advice was spot on and ultimately they found Buyers who were willing to pay the correct price for the property. I wouldn't use anyone else for the sale of a property in their areas of coverage. 5 Stars plus
5/5
TrustpilotI couldn’t be happier with the service…
I couldn’t be happier with the service I received from Nabid and his team. They kept me informed every step of the way, and chased the landlord when issues in my property needed to be addressed I would highly recommend them to anyone looking to rent or manage a property.
5/5
GoogleAlison is an amazing recruiter full of energy, proactive, and always goes the extra mile a true asset. As a university student who recently graduated, she supported me like no other …
Hi Shannon, thank you so much for sharing this lovely feedback! We’re so pleased to hear how Allison went above and beyond to support you during your job search. Her energy, dedication, and proactive approach are exactly what we value in … More
5/5
GoogleHad a very smooth and quick letting experience with Frost P. I'm really happy with the apartment and how Nabid and team handled the process. I needed urgent move in date and they helped move the process both with Rightmove and then following through with me on documents and signatures.
Thank you very much for taking the time to post this superb 5 star Google review for our Slough Lettings team. We are delighted to hear that you were really happy with your apartment and how Nabid and team handled the process. We will pass your comments on to Nabid and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleAlia is a very passionate estate agent. She managed the sale of my house with great professionalism and tact. Being able to rely on her knowledge and expertise in addition to her dedication allowed for the process of selling my house to be completed smoothly.
It was a pleasure to work with you. Enjoy your new home! Warm regards, Alia
5/5
GoogleA 5 star rating because the services received was very efficient and I highly recommend this business. We had a very difficult purchase but Mark was there at every step of the way assuring and reassuring us that everything will eventually fall in place. He never gave up on us and never got tired of assisting. He was very professional too in all our dealings. His service was outstanding and he exceeded my expectations every time. Thanks Mark
5/5
GoogleFrost Lettings Slough knows how to meet landlord expectations. They have been superb at getting my property set up and rented in very quick fashion. A special shoutout to Nabid and Colin who have been very patient and supportive every step of the way. Best estate agents in Slough.
Hi Isabel - Many thanks for writing this fantastic 5 star Google review for Colin, Nabid and our Slough lettings office. It was a pleasure to hear that they were superb at getting your property set up and rented in very quick fashion. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleAlia is superb. Super attentive to our needs as buyers, follow ups quickly to queries, on the ball with the sales process and helps chase down solicitors on both sides to get the deal down smoothly and hassle free! Added bonus of great …
It’s my pleasure, and thank you for the kind words! So glad you’re enjoying your new home and looking forward to working again in the future. … More
5/5
GoogleI am delighted to write this review for Lee Henry, who went above and beyond in providing invaluable guidance during my property search. Even though the property in question was not one of their listings, Lee’s expertise, professionalism, and willingness to help was truly exceptional. Lee took the time to understand my requirements and offered thoughtful advice on critical aspects of the purchasing process, including property condition, market value, and potential concerns to look out for. Lee's insights gave me the confidence to make informed decisions, and his honesty and impartiality set him apart from many others in the industry. It’s rare to find someone who genuinely cares about their clients’ interests, regardless of direct benefit. Lee’s dedication and deep knowledge of the market have made a lasting impression, and I wouldn’t hesitate to recommend him to anyone looking to buy or sell a property. Thank you, Lee, for your outstanding support!
Thank you so much for taking the time to write this outstanding 5* Google review for Lee Henry from our Slough Sales team. We are so pleased to hear that you wouldn’t hesitate to recommend Lee to anyone looking to buy or sell a property. We will pass your comments on to him and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleMatt and team have done an amazing job for us on our extension project. Everything was taken care of from drawing up the plans to obtaining all of the necessary permissions,engaging the people for building regs, structural etc, …
Thanks Sue, was a pleasure helping you and Mick plan the transformation of your house and I would love to see it when all the work is completed, best regards, Matt.
5/5
GoogleWe would like to take some time and thank Jeevan who helped and guided us all throughout our journey to rent our first home in the UK. He was very calm and answered all our questions and considering we are a first time customer in a new country. He also suggested us which areas to avoid. We would also like to take some time to thank Pooja who was very helpful. Being a difficult option to move our checkin date suitable enough to save us a few days of Airbnb, she was actually able to make it happen and save us some money. Really thankful to her for really accommodating a difficult customer like us. Frost has two gems working for them. We had a rather simple experience of renting our first home in a new country.
Thank you so much for leaving this amazing 5* Google review for our Slough Lettings team and especially Pooja and Jeevan. We are so pleased to hear that they were helpful and guided you to rent your first home in the UK. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
1/5
GoogleAt the end of the rental period, we cleaned the house and left, the house was empty for a few weeks after we left, it may have gotten a little dusty in the meantime, the real estate agent told us that cleaning would be done, we accepted it but they charged us 340 pounds, even for the London area, a very high amount of money for cleaning service. I asked the cleaning company for the invoice for this service, they did not send it. We also left an extension cord, a clothes drying rack and a few items for the next tenant, and I was charged 150 pounds to remove them from the house, I do not find these actions fair at all. An uninterested and unkind real estate office
Thank you for your comments, we use an independent professional inventory clerk to move you into the property and to move you out. Any difference in condition (aside from fair wear and tear) you are liable for. The property was not clean and you have left items in the property. These needed to be resolved so that the new tenants can take the property in the same condition as when you took it. Therefore you were charged.
5/5
GoogleBiggest thank you ever to Charlotte! She was so helpful, professional and patient with helping me during my job search! She managed to put me forward with a handful of interviews, which we’re exactly the type of work I was looking for. I could not thank you enough!
Hi Ava, thank you very much for taking the time to write your great review, it is much appreciated. Wishing you the best of luck in your new role. Best wishes from us all at Property Personnel.
5/5
GoogleJust wanted to say a massive thank you to Felicity Ronn at Macdonald And Company for securing my new role. Her help and support during the recruitment process was invaluable, and would highly recommend to any future candidates/clients. She is a credit to both the company and recruitment industry, and has restored my faith in recruitment consultants after previously having negative experiences with other companies.
Thank you for your kind words, Anup. We'll pass this on to Felicity who will be so pleased to hear of your experience!
5/5
GoogleFantastic experience working with Mark and the team. Clear and responsive communication; honest and straightforward advice throughout all stages of the sale (and our onward purchase); and succeeded in securing a sales price at least £30k in excess of the valuations of the three other agents we met with.
5/5
GoogleWe recently worked with Rob to find a flat to rent, and he made the whole process so straightforward from start to finish. He was always friendly and approachable, yet very professional and organised at the same time. Rob replied to …
5/5
GoogleI recommend Kremer Signs. Sam Collins provided incredible assistance throughout the process. For me, communication is key in business and Sam does a great job of keeping you in the loop and ensuring everything is on track. If you need reliable service, definitely ask for Sam
5/5
GoogleWe cannot commend Alia Khan too highly. In a difficult market she worked persistently hard to sell our property, way above what we would normally have expected from an estate agent. She showed a genuine concern for us as people, not just clients, even bringing round flowers or cakes if we lost a house that we'd hoped to buy. Meanwhile she used all her contacts and her extensive knowledge of the business to find us a purchaser and her persuasive powers to get us the price we wanted. She was a really lovely person to work with, and we recommend her without reserve.
5/5
GoogleWorking with The Guild has been a tremendous help to our business. From marketing to connecting with other agents to get the best results for our clients. The quality of the products and support has been fantastic. In particular Joe Rattue has been an amazing person to work with. Always helpful and always a sunny demeanour
5/5
GoogleI would highly recommend the team at Picardy Place. They made the sale of my flat in Edinburgh go very smoothly. From the beginning to the end of the process their communication was excellent and everything was conducted in a very professional manner. Thank you team!
Thank you for your kind words and recommendation. We’re delighted to hear that the sale of your flat went smoothly and that you were happy with our communication and service throughout. Thank you for choosing us to help with your sale, and we wish you all the best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
