Trusted Agent profile Β· Slough Β· Berkshire

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The Frost Partnership Slough reviews

4.2

β˜…β˜…β˜…β˜…β˜… Great

1,014 reviews across 4 platforms

7 Mackenzie Street, Slough, Berkshire, SL1 1XQ

Part of The Frost Partnership, see every office.

The Frost Partnership's office in Slough, Berkshire, at 7 Mackenzie Street, is rated 4.2 out of 5 across 1,014 reviews on four platforms, including 711 Google reviews rated 4.2.

Google logo

4.2 / 5

711

Reviews on Google

This office

Facebook logo

4.6 / 5

228

Reviews on Facebook

Business-wide

Trustpilot logo

64

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Frost Partnership Slough

Our Slough office covers: Slough, Britwell, Chalvey, Cippenham, Herschel Village, Manor Park, Salt Hill, Upton Lea, Upton Park and Wexham.

Awards

Industry awards

The Frost Partnership Slough won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

Reviews

Every review we hold for the Slough office, from every platform, shown as written. First names only.

5/5

Google

I usually don't leave reviews but on this occasion, I really had to. Best estate agents in Slough. Helped me find an amazing rental property. All processes were handled with professionalism and with excellent communication. Will recommend this to everyone looking to rent a property in the area. If you're in doubt, just know you're in the right hands with their team!!

Pranav Β· 28 April 2022

Agent replied

Thank you so much for your 5 star review for our Slough Lettings office. We are really pleased to hear that all processes were handled with professionalism and excellent communication. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Caitlin from your Customer services department helped me through what was a really annoying bug. She was funny, friendly and professional and understood how to deal with the issue and make a customer happy. Lovely experience which stemmed from a really annoying one

Khaled Β· 23 May 2025

5/5

The Trusted Agent

Letting of Flat

We would highly recommend The Frost Partnership for the excellent service received and finding tenants in very short time.. We dealt with Pooja Shah of Slough Branch and found her to be most helpful, professional and polite throughout the process. and she takes great photographs which shows the property in its true form and the angles are perfect.

Ramesh Β· 1 March 2019

5/5

Google

Pooja was amazing and extremely informative. Got me an amazing property, super fast! I highly recommend her and so happy with the service I received.

Sheila Β· 30 July 2019

Agent replied

Hi Sheila, Many thanks for this glowing 5* review for Pooja in our Slough office. We're delighted to read that she quickly found you a great property and provided an excellent property service. We will pass your comments on to Pooja and our senior management team. Best wishes from all at The Frost Partnership Estate Agents

1/5

Facebook

Just wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus 😊Great contact from start to finish !!! Would definetly use again 😊

Dave Β· 17 March 2017

5/5

Google

Working with Frost and Pooja has been great. Very communicative and helpful at every step πŸ‘ …

Bharat Β· 4 October 2021

Agent replied

That's great to read; we're so pleased the Slough Lettings team were very communicative and helpful at every step . Best wishes from all at The Frost Partnership Estate Agents

5/5

Facebook

I have always had interest in binary trading so I can invest for myself and my family, but I was scared of lost until I got convinced by seeing a lot of people giving testimonies about Mrs Elizabeth Bays an expert binary trader. and then i decided to finally give it a trial, so far so good, I have made $15,500 in just a couple of weeks I started trading. Don't waste more time contact her via Email: elizabethbays70@gmail.comWhatsApp:+1 {609}701-2234Facebook: Elizabeth Bays

Sbahler Β· 14 August 2023

5/5

Google

Absolutely top service from Jeremy Fine and his colleagues regarding my late Mothers house. They advised a very effective marketing strategy and we ended up with well over the asking price. Would highly recommend!

Stephen Β· 14 June 2024

Agent replied Β· 14 June 2026

Thanks Stephen , delighted all worked out so well for you

5/5

Facebook

Very helpful very pleased with service, I wish thank Alison for all her hard work.

Bev Β· 17 January 2022

Agent replied Β· 30 April 2023

Hi Bev, Many thanks for your recommendation, we'll pass your kind comments on to Alison. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

The Trusted Agent
Seller

Value for money

Good support and advice from start to finish. Lee Henry was great last time we sold a property and that meant we had no hesitation using Frosts in Slough again. Alison was amazing she was always polite and so helpful and there when we needed any information, thank you.

Denise Β· 15 September 2021

5/5

Google

Caitlin was very quick and efficient with her responses and I was able to clarify all my issues :)

Reem Β· 23 May 2024

1/5

Google

Jeremy Wright, the so called 'director' is absolutely useless. He emails you saying you have been shortlisted for a job and asks if you have any questions then do not hesitate to get in touch...then he refuses to responds to any of his emails, phone calls or voice mail messages. he just can't be bothered obviously. USELESS COMPANY, AND TIME WASTERS! DO NOT BOTHER WITH THEM.

James Β· 4 July 2021

Agent replied Β· 4 July 2026

Hi James, We would have liked to get in touch following your review, however, we have no record of you from your display name and you are not on our candidate database. If you'd like to provide more information, please contact us by emailing: connect@macdonaldandcompany.com so we can investigate your comments further.

5/5

Google

I have only dealt with Richard Wilson, but if that is anything to go by what a fantastic company. Richard has worked incredibly hard sourcing and securing me a new position. He has been in constant contact and given me valuable advice all the way. Could not have done it without him, thank you.

James Β· 4 July 2020

1/5

Google

Woeful. Terrible UX. Terrible comms. Will email you daily with "URGENT" in the subject title for the same details for the "case manager" (who likely doesn't exist) to "review" (which they don't). Exhausting to deal with. And guess what? They don't care.

Ben Β· 23 May 2025

5/5

Google

Amazing Service and very helpful people to guide through the Process. Highly Recommended

Pranav Β· 13 April 2025

Agent replied Β· 12 November 2024

Thank you so much for taking the time to post this superb 5 star Google review for our Slough Lettings team. We are delighted to hear that you received amazing service and that the team was very helpful throughout the process. We will pass … More

5/5

Facebook

Karen & Cheryl were extremely helpful, friendly and approachable yet professional. Rare qualities. Thank you for your help in finding my new hone.

Val Β· 27 November 2019

Agent replied

Hi Val, Thank you for recommending Karen and Cheryl, we're delighted to read that they provided you with such a great property service. Wishing you every happiness in your new home from all at The Frost Partnership

5/5

Google

Fabulous agent. Jeremy Fine was outstanding through a sometimes difficult and protracted property sale, always available, giving us invaluable advice and guiding us through to a fabulous result, maximising the sale price and achieving everything we hoped for. I can’t recommend them enough.

Paul Β· 14 June 2022

5/5

Trustpilot

You need a website revamp please…

You need a website revamp please message me

Femi Β· 8 April 2026

1/5

Google

Horrendous company for referencing. Won’t accept payslips as proof of income?!? If you’re self employed or run your own business you have no chance of being approved unless your willing to provide your inside leg measurements. Never experienced anyone like them

Iain Β· 23 May 2025

5/5

Facebook

Frost Partnership - Slough branch have been really professional and delivered excellent service. I would like to thank the whole team for the efforts especially Pooja and Sinead they have been really helpful and gave me the correct information. I would definitely recommend Frost - Slough agents as they have vast knowledge and networks around the areas.

Omar Β· 29 September 2017

5/5

Google

I found Lee to be helpful, understanding, and a true professional.

Trevor Β· 13 April 2025

Agent replied Β· 9 December 2024

Many thanks for writing this 5 star Google review for Lee from our Slough Sales office. It was great to hear that you found Lee to be helpful, understanding, and a true professional. We will pass your comments on to him and also to our … More

5/5

Google

There is a constant 5* rating and glowing theme to the reviews for a reason - I will attempt not to reiterate these points, though they are absolutely correct and accurate. …

A Β· 25 May 2023

1/5

Google

Such a terrible experience. I ended up losing Β£60 pounds as they do not refund the entire amount if your application is not successful. They take the payment first as if everything is sorted and then add a whole lot of requirements. I was provided with several additional requirements that were not in the initial application process. And when I mentioned this, they said that it was mentioned somewhere in the website. Unfortunately I couldn't satisfy the additional requirements which are so unrealistic and unfair. Not a favorable service for students at all. I would never recommend them to anyone.

Dinura Β· 23 May 2023

1/5

Google

I give one star because unfortunately, I can't give zero. Honestly, if the house you are trying to rent uses this company for the check verification, demand to use another. I've been completing a process with my two flatmates for a verification check and I couldn't have more problems than I had. They claim to accept incomes from different countries but when the rules of other countries are different (of course they are) they say that they can't accept the proofs. From the first moment, they say "you will have to pay in advance" without even trying to verify all the documents provided. After I was told that I bellowed the budget I made alone the calculation and I wasn't, of course, that in the end, the problem was the documents that I provide (downloaded directly from my bank). They claim to accept freelancer work but they don't accept income inconsistency (I guess that's almost the meaning of freelancer). Basically, my advice, run away from this company. I regret all the personal data that I've provided. Because of a lack of flexibility, terrible service and unprofessionalism, today, me and my flatmates are going to be homeless. Even though, we provided more than the budget asked.

Mariana Β· 23 May 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Frost Partnership Slough

Has The Frost Partnership won any awards?

Yes. The Frost Partnership Slough won Gold for Best Estate Agent Guide 2023 Gold Award, Slough branch at EA Masters 2022.

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