Trusted Agent profile · Slough · Berkshire
Verified
★★★★★
1,010 reviews across 4 platforms
7 Mackenzie Street, Slough, Berkshire, SL1 1XQ
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Slough, Berkshire, at 7 Mackenzie Street, is rated 4.2 out of 5 across 1,010 reviews on four platforms, including 711 Google reviews rated 4.2.
711
Reviews on Google
This office
223
Reviews on Facebook
Business-wide
65
Reviews on Trustpilot
Business-wide
Every review we hold for the Slough office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommend!
As landlord and seller, I have been greatly helped by the teams at Frost in Surrey! Katie and Charlotte and their team members have been phenomenal at making the letting and sales process as smooth as possible for me. They have been patient and friendly which makes the partnership with them a really enjoyable experience. For that, I would recommend them highly!
5/5
GoogleGood experience overall and would use again. Govind was very punctual, polite and professional. Couldn’t ask for more from him.
Hi Marcus, Thank you so much for your 5 star review. We're delighted that Govind was very punctual, polite and professional and that you had a good experience from our … More
5/5
GoogleSara was AMAZING to work with. She is increadibly quick, detailed and on your side to make sure you get the best value. Thank you for the help and working with me. We will definitely use you again in the future.
5/5
FacebookThe biggest thank you to Pooja from the Slough branch. Her service went over and beyond, she was personable and attentive. Excellent experience, I would definitely recommend her to my friend and family ??
Hi Roxanne, Many thanks for taking the time to write this review. It's great to hear that Pooja and the Slough team are providing such an excellent service. We'll pass your comments on to our senior management. Best wishes from all at The Frost Partnership.
5/5
GoogleGeorge helped me move into my apartment in less than a week. He’s very amiable, diligent, and made the whole process smooth and easy. I highly recommend contacting him for a swift and stress-free move-in.
1/5
GoogleIf I could give 0 stars I would. Pooja Shah is very unprofessional, rude and unbothered. Please stay away, especially if you're looking to rent.
Hi Chante We take all feedback seriously and would like to look into this. However, we have no record of any contact from yourself with our Slough office and therefore no contact details for you. Please email your contact information and details of the issue you would like to discuss to marketing@frostweb.co.uk and a manager will contact you. Kind regards
5/5
GoogleAmazing service, smooth transaction. Proactive approach, we were contacted and offered to see the property on the day one, even before it went live online. Thanks Andrew and Alison.
Hi Aleksey Many thanks for taking the time to post this 5* review for our Slough team. We're delighted to read that you received such great service and found a new home so quickly. We will pass your comments on to everyone involved. Wishing you every happiness in your new home. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookI recently purchased a property through the Frost Partnership and I couldn't recommend them enough. My husband and I were looking for a property for over a year and throughout this time Anthony, the agent at Frost who we dealt with, was extremely professional, reliable and gave us what felt like a personalised service. If I were to purchase or sell a property in the future I would happily choose Frost again.
Hi Saloni, Thank you so much for taking the time to write this fabulous review for Anthony and his team. We are delighted to read that he provided you with an extremely professional and personal property service and that you wouldn't hesitate to recommend The Frost Partnership in the future. Wishing you every happiness in your new home! Best wishes from all at The Frost Partnership Estate Agents
5/5
GooglePropCall have been using Chat Heroes for a while now for our live chat, and are extremely happy with the service, and level of professionalism, in the ever growing world of Ai, some things you can't replace! Definitely recommended
5/5
GoogleI will refer frost partnership as letting agent. They are very professional and takes care all the necessary steps. Specially thanks to Pooja Shah who processed my case.
Hi Amab Thank you for taking the time to write your 5* review We're pleased to read that you received a professional lettings service from … More
5/5
GoogleI recently marketed my property to rent via Frost Partnership. Pooja Shah was extremely efficient, professional & warm. Can highly recommend there services !
Hi Major Many thanks for taking the time to write this 5* review for Pooja fron our Slough office. We're delighted to hear that she provided you with an efficient, … More
1/5
FacebookI would never use frost ever again They ignore there tenants and just want money very unprofessional and just lie and don’t care at all about anything but making money I’ve had major damp in a property of theres for over a year and is getting worse and all laura Woodward does is ignore even environmental health are being ignored by frost John frost you must be so proud of your incapable staff
Hi Andy, Please can you email details of the problem and your full contact information to marketing@frostweb.co.uk so that we can investigate this matter. Kind regards
5/5
GoogleReally professional, very informative and had great materials to help guide us through our move
Thank you so much for your kind words! We're absolutely thrilled to hear that you found our team professional and the materials helpful. Providing clear guidance and high-quality support every step of the way is something we take great pride in. It means a lot to know that we were able to make the process smooth and informative for you. Thanks again for your trust, we’re always here if you need anything in the future!
5/5
FacebookI can recommend Frosts totally they are friendly and very efficient keeping in touch all the time I can’t praise them enough.
Hi Jenny, Thank you so much for taking the time to write this glowing recommendation. Best wishes from all at The Frost Partnership Estate Agents
1/5
GoogleJoker of an 'estate team' Every year they go over budget by thousands and pass the costs onto the …
5/5
GoogleNatasha was very helpful when I was trying to complete the forms online to guarantee my daughters rental house for uni next year
1/5
TrustpilotFrost Partnership in High Wycombe is…
Frost Partnership in High Wycombe is awful. It took me way too long and a battle to get my deposit which I paid quickly to secure. Poor service from Frost and the landlord. Had I not chased for my money I would not have got it back. Absolutely shocking!
5/5
Googlespecial thanks to Lee and Alison for the hard work they did to sell the Property
Thank you so much for your 5 star review. That's great to read; we're so pleased the Slough Sales team worked hard to sell your property, especially Lee and Alison. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleG&B were fantastic - consistently responsive to me over phone and email, straight talking and result-focused in completing my transaction with speed. I dealt with Jeremy and Bradley in particular, who were both fantastic, friendly and reliable.
5/5
GoogleThe Box Factory have been using Chat Heroes for a number of years. The service is great and evolves with our business to ensure we are giving a great service to visitors on our website. …
5/5
GooglePooja was amazing and extremely informative. Got me an amazing property, super fast! I highly recommend her and so happy with the service I received.
Hi Sheila, Many thanks for this glowing 5* review for Pooja in our Slough office. We're delighted to read that she quickly found you a great property and provided an … More
5/5
FacebookAmazing, friendly and professional service. Would recommend Frost Partnership to all. They are blessed with very helpful staff especially John Day, we could not have completed our purchase without him. John has helped us every step of the way and bent over backwards without any fuss. Please do not hesitate to use Frost Partnership as it is truly recommended by us.
5/5
GoogleI usually don't leave reviews but on this occasion, I really had to. Best estate agents in Slough. Helped me find an amazing rental property. All processes were handled with professionalism and with excellent communication. Will recommend this to everyone looking to rent a property in the area. If you're in doubt, just know you're in the right hands with their team!!
Thank you so much for your 5 star review for our Slough Lettings office. We are really pleased to hear that all processes were handled with professionalism and excellent communication. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleFantastic Roadshow today in a wonderful venue - lots of really good tips and ideas. Thank you for a great experience - as always!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Frost Partnership Slough won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Good support and advice from start to finish. Lee Henry was great last time we sold a property and that meant we had no hesitation using Frosts in Slough again ...Read the review from sellers
Actually the only agents out of several who did anything. kept us informed all along. Probably wont even bother with others next timeRead the review from landlords
Our Slough office covers: Slough, Britwell, Chalvey, Cippenham, Herschel Village, Manor Park, Salt Hill, Upton Lea, Upton Park and Wexham.
Send The Frost Partnership Slough a message.
Yes. The Frost Partnership Slough won Gold for Best Estate Agent Guide 2023 Gold Award, Slough branch at EA Masters 2022.
