Trusted Agent profile · Slough · Berkshire
Verified
★★★★★
1,015 reviews across 4 platforms
7 Mackenzie Street, Slough, Berkshire, SL1 1XQ
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Slough, Berkshire, at 7 Mackenzie Street, is rated 4.2 out of 5 across 1,015 reviews on four platforms, including 711 Google reviews rated 4.2.
711
Reviews on Google
This office
228
Reviews on Facebook
Business-wide
65
Reviews on Trustpilot
Business-wide
Every review we hold for the Slough office, from every platform, shown as written. First names only.
5/5
GoogleThanks to Pooja, I had a wonderful experience with Frost partnership and so is delighted with the flat. Pooja is amazing, very professional and efficient in her approach. She is very helpful, informative, sincere and available to sort …
Hi Cristo, Many thanks for taking the time to write this 5* review for Pooja from our Slough Lettings team. We are delighted to read that she provided you with a professional and efficient lettings service. … More
5/5
FacebookThere are not enough words to convey our thanks to Lee Henry, Alison Perchard and the team at Frosts Slough office. The friendly and personal service we received was beyond excellence and although we experienced a few bumps in the road the team pulled out all the stops to make sure our experience was very positive. We were kept informed every step of the way and we would have no hesitation using Frosts again. We also used their property letting department and again this was a first class experience and we were sorry we had not moved our property to them sooner.
1/5
GoogleMy experience with Premier Estates has been nothing short of a nightmare, primarily due to the gross incompetence of Amy Bould, a building manager. Her inability to address and resolve issues has been frustrating and indicative of a severe …
5/5
GoogleI receive excellent support and assistance from the Guild team. From top level strategy, to compliance, business development, marketing and print, the Guild are exceptional at what they do. They are also a brilliant source of networking …
1/5
GoogleAvoid them at all cost. Multiple issues in the flat took ages to resolve and they withheld a large chunk of my deposit for faults that were already present when i moved in.
Thank you for your review, we do take all reviews seriously. In line with the government guidelines we use professional inventory clerks and the TDS. We are sorry that you are unhappy with their findings. … More
5/5
GoogleI had an excellent experience with George Reeves! He was supportive throughout the whole process and had great communication with us. We are very happy with our experience and couldn’t recommend highly enough!
5/5
GoogleMe and my wife wanted to say thank you to Lee Henry and Alison Perchard for all the patience with all our questions and made it looked easy to sell a house. Thank you
Thank you so much for your 5* review. We're so pleased the Slough Sales team made it look easy to sell a house!! especially Lee Henry and Alison Perchard. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleOur company has been working closely the Frost Partnership and is impressed with their professionalism and efficiency in getting things done. In particular Pooja and Julia have been fantastic! We will be working with them for some years to come.
Hi Adam, Thank you so much for your 5 star review. That's fantastic to read; we're so pleased the team has been efficient and professional, especially Pooja and Julia. … More
1/5
TrustpilotNo response to emails - out of business?
I can only assume they are out of business. No response after several emails to various aliases including their director of lettings directly. They registered my tenants deposit despite the fact I only wanted them to find the tenant - I complained about this at the time. Now, at the end of the tenancy, they are not responding to a request for information on how to return it. I was going to sell the property through them but if they aren't in business anymore then I'll need to look elsewhere.
5/5
GoogleI registered with Macdonald & Company in February 2016 I dealt with William Betts who called me on a daily bases in roles that might be of interest to me. I cannot thank William enough as I have now been offered a postion that he said " It suited me" he was right. If every one acted like William and also the others I met at Macdonald & Company, the world would be a much better place. I highly recommend them.
5/5
GoogleI would like to express a big Thank You to Zach Wine who found my CV on Reed on a Monday and by Wednesday of the same week had arranged 2 interviews for me. By the following Tuesday (following the Easter Weekend) I had a job offer from one of the interviews. Zach is very professional, has excellent communication skills making sure I was up to speed at all times and an absolute pleasure to deal with. I cannot recommend him highly enough to anyone searching for a new position. Zach is a credit to Mcdonald & Company.
5/5
GoogleIt's with great pleasure that I recommend anyone to Macdonald & Company, I dealt with Sam Pearman who acted incredibly professionally from the moment I walked in to his office, understood my needs and requirements and set me up with interviews the next day, the following day he had negotiated an offer and I accepted a job. Very proactive and always in contact so you know exactly what's going on, have already recommended him to others and will continue to do so.
5/5
GoogleIt is with great pleasure that I write this recommendation. Fortunately for me Claire actually took time to research both the job profile and my background experience to make sure that what was required by my potential new employer and what I can offer were compatible. She then set about bringing all interested parties together to a successful outcome, which in this particular instance was not an easy thing to do. The eventual conclusion was the result that everyone wanted, where persistence, patience and determination prevailed. Thank you Claire for searching me out, introducing me to mynew employers and supporting me through the challenge of finding a job where I have been able to put my skills and experience to good use, in a job that is challenging, rewarding and enjoyable. Adam Cowper-Smith
1/5
FacebookI was disgusting to have been calling the estate agents for days on end & find out it was all a waste of time! There is currently 2 adults and our baby living in a 1 bed private rent property. 1 additional adult will be living with us as soon as we find a 3bed house. I spoke to many people who took my details and explained that if we failed the credit check that we would need a guarantor. We found a reliable guarantor whom owns their own property, has worked all their life & is still working now. On day 5, I was told that I needed to find a "more lenient" estate agent as there would be nothing they could do for us. The reasons were; I am on maternity leave (yet I was in full tome employment and I will be going back to work!) That the additional person isn't 'blood family', although he has been like a brother to my fiancé for 15years! My guarantor doesn't earn £52,000 a year!! Even tho the rent was only £1300 p/m And also, because my partner has debts from his teenage years which he has cleared one, and is currently paying back the rest of them! Disgusted that we have been penalised by an estate agent like this and I will not be recommending you to anyone! I do not claim anything what so ever and we always pay rent and bills!! Yet a reference from our current landlady, to clarify that, wouldn't be sufficent. Personally, this is a 'snobby' establishment & obviously we are too common for you! Disgusted!!
5/5
GoogleA fantastic supplier - supportive and informative and worth every (not expensive) penny. Giving great value, support, up to date information and training to independent estate agents. Cant recommend them highly enough.
5/5
GoogleAll staff here are so friendly and helpful. I was able to move into my property hasstle free. I was particularly impressed by Nabid Rahman who was so patient with all my questions and was so helpful. He really does go above and beyond in his role and is a real asset to the team !
Hi Emma - Many thanks for writing this 5* Google review for our Slough Residential Sales team and especially Nabid. We are delighted to hear that the staff were so friendly and helpful and you were able to move into your property hassle … More
5/5
GoogleThe whole team were extremely helpful in the letting process and went the extra mile every time!
1/5
GoogleAbsolutely the WORST management company I've ever experienced. Our tenants have been without hot water for over 2 days now and their expected time to fix the issue is up to 10 days- what an absolute joke of a company. …
5/5
GoogleMark was really quite excellent. He wasn’t even our agent (he was our seller’s agent) but he was committed, friendly, transparent and would often fully exceed expectations. A class act. Liked him personally, wholly recommend him professionally.
5/5
GoogleAlia choreographed a 4 house chain with a multitude of unusual circumstances fantastically well despite the multitude of obscure obstacles that would have derailed most completions. …
Thank you so much for such a heartfelt review! It was truly a pleasure working with you on this complex chain, and I’m so glad we were able to see it through together. Knowing that my efforts made a difference in your journey means a lot. … More
5/5
GoogleI could never of imagined how great my house could be. They did all the leg work for us. They will do as much or as little as you want. Communication is fantastic every step of the way. They even gave us the names of several builders. When …
Thank you for taking the time to leave a review Jacquie, it's much appreciated. We are delighted that you are pleased with the finished project and transformation of your home. … More
5/5
GoogleGood comms. Professional approach. Helpful and friendly.
Thank you for your feedback! We're glad you found our communication, professionalism, and friendliness helpful.
5/5
GoogleHelpful , professional and easy to work with, we would highly recommend the company
Thanks Martin
5/5
GoogleFantastic service from Nabid. They were helpful, and made the process of renting very easy. Thank you!
Many thanks for leaving this 5* Google review for Nabid and our Slough Lettings team, it is very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Frost Partnership Slough won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Good support and advice from start to finish. Lee Henry was great last time we sold a property and that meant we had no hesitation using Frosts in Slough again ...Read the review from sellers
Actually the only agents out of several who did anything. kept us informed all along. Probably wont even bother with others next timeRead the review from landlords
Our Slough office covers: Slough, Britwell, Chalvey, Cippenham, Herschel Village, Manor Park, Salt Hill, Upton Lea, Upton Park and Wexham.
Send The Frost Partnership Slough a message.
Yes. The Frost Partnership Slough won Gold for Best Estate Agent Guide 2023 Gold Award, Slough branch at EA Masters 2022.
