Every review we hold for the Slough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely phenomenal service provided by Frost Partnership in Slough. The service provided by Lee, Andy and Alison was fantastic and very person centred. They ensured we found a buyer and were there to see it through in its entirety. Reasonably priced as well. Thank you very much for selling our house in this tough climate. Highly recommended if you want the job done!
Mirza · 30 July 2019
Agent replied
Hi Mirza
What a fantastic 5* review for the Slough team! Thank you so much for your superb feedback and comments. We will pass your review on to Lee, Andy and Alison and also to our senior management team. Best wishes to you from all at The Frost Partnership
★★★★★ 5/5
GoogleI have to say I'm constantly requesting help and at all times even if it's from a bot, the service is consistently excellent. However when dealing with a real life human for more complex issues and help the overall professionalism, attitude …
Carron · 16 May 2026
★★★★★ 5/5
GoogleWe had Ashworth group do our EPC report. They were very professional and efficient. I would recommend them.
Aldo · 13 March 2026
Agent replied · 13 June 2026
Dear Aldo
We are very pleased to read your glowing review about our EPC service for your property. It was a pleasure doing business with you and we hope to see you again … More
★★★★★ 5/5
GoogleI chose Neilsons partly because of their very competitive costs, but also because they offered an integrated service using their own in-house legal team. Helpful too was that they required no upfront outlays or fees. …
Douglas · 2 October 2025
Agent replied · 2 July 2026
Thank you so much for this wonderful review, Douglas! We’re thrilled to hear that our integrated service, competitive costs, and no upfront fees helped make the process smooth and stress-free for you. It’s fantastic to know that you felt … More
★★★★★ 1/5
GoogleAbsolutely horrible wouldn’t recommend to anyone they messed about with us for 3 weeks and ended up not giving us the flat. Bad communication and, literally do not care about your situation at all, we told them we are going to be homeless because of this and they could not care less, do not use company unless your planning on camping on the streets, the process took so long, and they kept asking for stuff they had already sent, literally a disgusting company would give 0 stars if I could
Marisa · 23 May 2025
★★★★★ 5/5
GoogleWe had a great experience working with Alia as our estate agent. She wasn’t pushy at all, which made us feel really comfortable throughout the process. She showed us plenty of houses and was always patient, supportive, and helpful every step of the way. Highly recommend!
Raj · 6 June 2025
Agent replied · 6 June 2026
Thank you so much Mr G, I love what I do and it was a pleasure to work with you!
★★★★★ 5/5
GoogleWe have been with the Guild as their preferred supplier in our three areas for many years now, and they have always been consistently friendly, helpful, innovative and supportive.
We use their services, referral system and products frequently, and it has always been a pleasure dealing with the team.
Claire · 10 March 2026
★★★★★ 5/5
GoogleI applied for an FM position through Macdonald & Company recently, and am pleased to announce that I got the position. I feel that there was a large part of the credit that should go to Alistair and also Alex at Macdonald & Company. For the way that they have supported me and acted on my behalf towards the employer, speaks volumes. Both Alistair and Alex kept me fully posted throughout the whole process, and I am truly grateful for their professional support and integrity. Kind regards, Ian S
Ian · 4 July 2022
★★★★★ 5/5
GoogleI dealt with both Mark and Karen and found them both to be incredibly pleasant throught my journey purchasing my home.
It took a while to complete due to circumstances that had no bearing on their professional ability.
But throughout my experience I was regularly kept in the loop and they treated me very well. I even had a glass of champagne waiting for me on the day of completion.
Lucretia · 25 August 2025
★★★★★ 5/5
GoogleWe had asked Alia in just to give us a rough estimate on our house as we wanted to sell it soon. But she surprised us by actually having a ready willing buyer and we essentially had it sold off market in 24 hours. …
Asif · 6 June 2025
Agent replied · 6 June 2026
Thank you so much for your wonderful review. I’m thrilled that we were able to achieve such a fantastic outcome so quickly. It was a pleasure working with you, and I’m glad to hear that my support made the process easier. … More
★★★★★ 5/5
GoogleIn process of selling house, Phil has kept me informed about the process and how it's progressing.
Sue · 28 February 2026
Agent replied · 28 May 2026
Thank you for sharing your experience so far! We know that staying informed is one of the most important parts of selling a property, so it is great to hear Phil is keeping you up to date. We will continue to keep you posted every step of the way.
★★★★★ 5/5
GoogleGreat service from Butlers. Sold our property quickly and efficiently. The transaction was smooth from start to finish, the whole team got involved and helped us when it was needed.
Thank you!!
Georgia · 2 July 2026
★★★★★ 1/5
TrustpilotThere is no complaints process
There is no complaints process, awful customer communication or urgency on a maintained property. Sebastian Rodriguez and Sarah Kirk have been unhelpful on an ongoing issue with contradictory statement when contacted, often pushing responsibility on the landlord when the contract is between us and Frost Partnership.
The service levels are unsatisfactory and no issues are resolved.
Jaspreet · 3 April 2024
★★★★★ 5/5
GoogleReally good and efficient service with friendly people, both Jill and Vicky have been a great help
Soccer · 20 February 2026
Agent replied · 20 May 2026
Thankyou for your kind words, we will pass this onto Jill and Vicky. We look forward to assisting you in the future.
★★★★★ 5/5
GoogleI want to extend my sincerest thanks for the exceptional support The Frost Partnership provided throughout this process. Your responsiveness and willingness to go above and beyond is truly appreciated. …
Mongezi · 16 October 2025
Agent replied · 17 April 2025
Many many thanks for writing this exceptional 5 star Google review for our Slough Sales team. It was great to hear that their service has been outstanding and that this made a significant difference to your experience. We will pass your … More
★★★★★ 5/5
GoogleRight from Day 1our complete experience with Frost was excellent. They made a daunting experience of selling a property so much easier.
It did not matter what the issue was they helped sort it.
Thank you to Lee H and the rest of the team for everything . Will definitely be my first choice if I decide to sell.
Denise · 30 July 2019
Agent replied
Hi Denise,
Many thanks for taking the time to post your 5* review for Lee and the team. We're delighted to hear that he excelled in daunting circumstances and made the whole selling process less stressful. We'll pass you lovely comments on to both Lee and our senior management team. Best wishes from all at The Frost Partnership
★★★★★ 1/5
TrustpilotLandlords stay away
Can't find words to describe how bad the quality of service is. Frosts charges me management fee for "managing" my property. But now I have to manage Frosts and my property.
One of many examples - Gas Safety certificate on my property has expired. As managing agent they should have initiated the process of getting new one. But they didn't. I raised it with them when I realized it. It took them more than 3 weeks and multiple follow ups to get it sorted. The lady dealing with my property has absolutely no clue about what Gas Safety Certificate is what is the purpose of it.
Their contractors charge extortionate rates. You can get things done in half the money if you find a tradesman. You are better of managing your property than giving it to Frosts. You will end up managing it yourself anyway.
Omega · 4 February 2022
★★★★★ 5/5
GoogleWe had a great experience with Butler' Sutton. From the very beginning, they were informative, communicated well, and were honest and realistic about the challenges of the current sales market. …
Amy · 30 June 2026
★★★★★ 5/5
GoogleExcellent service from Kremer and Connor - my contact. Needed a big bulk order after a design change and Kremer turned everything around quickly. I didn't have time to order a sample to check quality etc but needn't have worried as the quality was great!
Daren · 11 March 2026
★★★★★ 5/5
FacebookMrs. Brittany Dupree is the best stock trader I have ever seen, I saw a post about her and the testimonies people where saying, I had to give a try……yeah, I can really say she is good. I have made profits from her signals, now trading with €10,000. I highly recommend her……..she is good in her field. Contact her for more inquiries on. Email: brittanydupre85@gmail.com or WhatsApp: +14069705581.
Olivia · 2 April 2023
★★★★★ 5/5
GoogleJust brilliant, The Guild have really stepped up their game since 2020 providing constant support and advice to help all its members stay compliant and make the best of the situation and provide us with the tools to make us the best we can be.
Caron · 10 March 2026
★★★★★ 5/5
GoogleMatt and his team made what can be a stressful experience of house projects as smooth and easy as possible and we were delighted with the beautiful design they produced for us. …
Rob · 26 July 2023
Agent replied · 26 July 2026
Thank you for taking time to leave a review, Rob; it's much appreciated.
It was our pleasure working with you on your project, and we are so pleased you are happy with the end result. … More
★★★★★ 5/5
GoogleAlison and Lee at Frost Partnership were great, sale was very smooth.
Paul · 13 March 2026
Agent replied · 13 April 2026
Hi Paul - Many thanks for leaving this 5* Google review for our Slough team. It is very much appreciated.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI’ve been a tenant with Time Russ for over 10 years, and my experience has been consistently excellent. Kathi and Sue have been my main points of contact from the very beginning, and they have always been remarkable in their service. They …
Sofia · 19 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
