Dawsons Sketty Sales reviews

Good afternoon Mr Humphreys It has been great working with you and we are so pleased to be able to help you buy and sell! Many thanks for coming back to us! Best wishes Kelly and the Marina sales team

Good Morning Erisa, We have had some significant trouble with our phone lines recently and I can only apologise if you have been caught up in this, I understand that my colleague Alex attempted to return your call and has responded to your emails Saturday. Hopefully he has been able to assist you with your enquiry as a result. We do work hard to deliver a strong customer service and experience, I hope that Alex has been able to rectify this for you. Kind regards Laura and the Marina Lettings team

Thank you so much for your lovely words, our teams have worked extremely hard to upkeep our fantastic customer service throughout the pandemic and this confirms we must still be doing it right. Have a lovely weekend.

Good morning Brad Thank you for your feedback for Gemma Burgin, our Property Sales Consultant. We take immense pride as a reputable, respected, and trusted agency with a longstanding history and affiliation with Swansea and our communities. We are passionate about helping and supporting our clients further validated by the outstanding testimonials we receive. Please feel free to call us or pop into branch if you have any further queries at this stage. Kind Regards, Sharon and the Sketty team

Good morning Vicky Thank you for your review, it means such a great deal to the team! It has been a pleasure to work with you and makes us very happy that we got you the results you wanted. All the very best, Sharon and the Sketty team

Hi Shirley Thank you so much for taking the time to leave this lovely 5-star review for our team at Sketty, we work hard to deliver a great customer experience and service and it is always great to receive feedback confirming that we have done this. We will pass your kind words on to the whole of the Sketty team Please do not hesitate to contact us if we can be any further assistance to you in the future. Kind Regards, Sharon and the Team in Sketty.

Thank you Mr Smith much appreciated, have a good day. Naomi Marketing ??

Sorry you feel you did not receive a good service with Dawsons. Whilst we always strive to offer the best service possible, we do appreciate sometimes circumstances of a transaction do not work in everyone’s favour. We would like to fully understand t…See more

Thank you so must team Dawsons Sketty

Good morning Mr Wilmot Thank you for your review and we are so pleased that you are happy with our … More

Hi Sarah It’s such a shame to hear of your vacation experience. As we pride ourselves on our customer service we would be grateful if you could speak with us directly via messenger or email to Naomi.webborn@dawsonsproperty.co.uk so we can look into your experience further and provide you with clarity on your issues above. Thank you and look forward to hearing from you. Naomi Marketing dept.

Hello Fiona Many thanks for your 5 star review- we really appreciate the time you have taken … More

Hello Gwenno Sorry to hear you feel you didn’t have a good experience with us. It would be great if we had the chance to discuss your experience directly with you so we can ensure that such issues would not arise again. We take complaints and poor c…See more

Good afternoon Jon, Thank you very much for writing a review. We pride ourselves on service, coupled … More

Thank you Lee for the kind words Alison

Thank you both re the very kind words we wish you bath every good luck fot the future kindest regards Alison

We take all genuine customer feedback seriously, but in this instance we are unable to identify any customer interaction or dealings between the reviewer and our team. As a result, we believe this one-star rating and the associated review activity do not represent a genuine experience with this branch and are therefore untrue and misleading to anyone viewing our profile. The matter has been reported to Google for investigation and has also been reported to the police as part of an ongoing investigation concerning repeated activity relating to our business and members of our team. We are unable to comment further on an ongoing police matter, but we felt it was important to clarify for prospective and existing customers that this review does not relate to a genuine experience with our Sketty team. We remain fully committed to providing professional and transparent service to our customers. Dawsons PR

We take all genuine customer feedback seriously, but in this instance we are unable to identify any customer interaction or dealings between the reviewer and our Sketty team. As a result, we believe this one-star rating and the associated review activity do not represent a genuine experience with this branch and are therefore untrue and misleading to anyone viewing our profile. The matter has been reported to Google for investigation and has also been reported to the police as part of an ongoing investigation concerning repeated activity relating to our business and members of our team. We are unable to comment further on an ongoing police matter, but we felt it was important to clarify for prospective and existing customers that this review does not relate to a genuine experience with our Sketty team. We remain fully committed to providing professional and transparent service to our customers. Dawsons PR

Good morning At Dawsons we welcome all genuine reviews, and ask you once again to refrain from providing such poor ratings across our branches, as previously explained we have no record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic, and now as bullying and harassment having received several of these over recent weeks. If you wish to discuss anything further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details. Kind regards, Naomi (Marketing)

Good afternoon Jessica Thank you for your feedback. While we welcome all genuine reviews, we are unable to find any record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic. If you have had genuine dealings with our team here at Dawsons and would like us to look into your comments further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details so we can investigate. Kind regards, Naomi (Marketing)