5 reviews from buyers, from every platform, shown as written. First names only.
★★★★★ 1/5
View AgentsRude staff namely Lauren Sketty branch
My husband and I viewed a property recently. Lauren from the Sketty branch called for feedback, upon giving my reasons, i.e road layout, no entry on the street meaning poor traffic conditions to get to and from the house as the position of the street would mean travelling via the lights at the retail park for the school runs etc, she started arguing back stating we must have traffic where we are now etc etc! I was very surprised and needless to say will not be choosing Dawson's to sell our property if that's the way they badger potential buyers!
Hayley · 29 February 2016
Agent replied · 1 March 2016
We apologise if we have offended you in any way, the conversation was merely a proactive attempt to further understand your requirements and build a rapport to further help you in your search for your new home. In order to aid people with their property search it is paramount that we ask questions to understand why certain aspects do and don't suit to save you being sent out information or booked in for viewings at properties that won't suit your requirements. Once again apologies for any inconvenience caused.
★★★★★ 5/5
View AgentsExcellent Service from Dawsons Sketty branch
We have been dealing with Dawsons (Sketty branch) for the purchase of a property and have been constantly impressed by the service we have received. The agent we have been primarily dealing with (Sian) has been excellent from the point of initial contact, through the viewing process and most recently through the negotiation process. We have also had the pleasure of dealing with the branch Manager, who has been nothing short of excellent. She has unfailingly provided concise, relevant information, dealt with queries promptly and has represented the seller and ourselves (as purchaser) with equal fairness and honesty. I would have no hesitation in recommending this branch to any prospective seller or buyer as they provide an excellent professional service with total integrity. If you are looking for an agent who you can trust, who will go the extra mile for customer satisfaction, is pleasant and professional in their approach, then I would highly recommend this branch. I believe they have saved us and the seller time, stress and additional solicitor fees by providing such good communication early on the purchase. I now feel confident to proceed knowing they are providing an integral link in the conveyancing chain. Thank you Dawsons!
Tracy · 22 July 2017
★★★★★ 5/5
View AgentsPurchase of our property
Dealing with Dawson's at their Sketty branch has proved to be a rewarding experience.
The team were always extremely helpful and responsive to each of our requests and kept us informed of progress during each step within the purchasing process.
Their liason between us as buyers and the sellers was conducted efficiently and speedily and they are to be highly recommended to all parties considering the hiring of an Estate Agent.
Howard · 19 July 2017
★★★★★ 4/5
View AgentsFriendly and helpful
All members of staff were very accommodating to allow us to view the property on 3 separate occasions. They acted well between us and the vendor to help take our purchase to a satisfactory completion.
Royston · 10 February 2017
Agent replied · 28 March 2017
Thank you so must team Dawsons Sketty
★★★★★ 4/5
View AgentsRating only, no written review.
Khaled · 16 July 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
