Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCouldn't have asked for anything more, Chloe S has been amazing all throughout the few weeks we've had the house on the Market, communications were excellent, answered any questions I had, and nothing felt like a chore. Chloe was friendly whilst remaining professional. Huge Thanks Chloe.
Val · 27 March 2026
Agent replied · 27 May 2026
Thank you so much for telling us about your experience. We will ensure Chloe receives your kind and positive words. We look forward to being of assistance to you in the future.
★★★★★ 5/5
GoogleRecently bought a house and Oulsnam was the Estate Agent. Smooth process from
viewing the house, completion and receiving keys. They kept me up to date and had no issues at all. The process was so much quicker than expected. Natalie has been great and even Jacqui (mortgage advisor) has been nothing but helpful. Definitely recommend Northfield team and would use again in the future☺️
Vina · 10 October 2025
Agent replied · 10 July 2026
Thank you so much for your kind words. We’re thrilled Natalie, Jacqui, and the Northfield team could make your home buying process smooth and quick. Congratulations on your new home, and we really appreciate your recommendation. 🏡😊 …
★★★★★ 5/5
GoogleNo house move is ever stress free but Danielle was on our side from our first point of contact with her. She was positive, proactive and reassuring the whole time and when issues arose she had solutions. All communication with Danielle felt …
Keri · 16 April 2026
Agent replied · 13 April 2026
Hi Keri
Thank you for your 5* review. … More
★★★★★ 5/5
GoogleAlthough we didn’t use Quealy to sell our house the experience we had with Ben was fabulous. He kept in touch with us on a regular basis and couldn’t have been more helpful for the whole time we was searching for our new home. Great guy!!
Wendy · 23 March 2026
Agent replied · 13 April 2026
Hi Wendy
Thanks for your 5* review. … More
★★★★★ 5/5
GoogleWe had a great experience with Ron. He was punctual, knowledgeable and very approachable making the viewing feel relaxed and informative. All our questions were answered clearly and honestly and helped us make the right decision. Overall a very professional and pleasant experience, Ron is a really credit to the agency.
Goku · 10 February 2026
Agent replied · 10 July 2026
Thank you! It’s great to hear Ron’s professionalism and approachability made such a positive difference. We’re proud to have him on the team and delighted you had such a pleasant experience.
★★★★★ 5/5
GoogleThis was our 2nd time using RoomService by CORT - Excellent!
Working primarily with Marie, Sharon (occ) & the delivery/pick up guys just went so smoothly with hardly any stress!
Highly recommend Marie & the team if you ever need to rent furniture, utility, kitchenware, etc.,
Guaranteed 5 Star Service!
Thanks again Marie!
Hyacinth · 24 January 2026
Agent replied · 24 June 2026
Thank you so much for leaving such a lovely review!
It was a pleasure working with you (again!) and I'm so glad we could help.
★★★★★ 5/5
GoogleWe recently bought a house listed through Oulsnam in Northfield. We found this company extremely helpful and professional, in particular Natalie, who went above and beyond when there were delays with solicitors, etc. She also helped us on …
Shona · 10 May 2026
Agent replied · 10 July 2026
Thank you for your kind review. We are delighted to hear that you found our Northfield team helpful and professional during your purchase, and that Natalie was able to support you throughout the process.
It’s great to know her extra help during delays and on moving day made a difference at such a stressful time. We really appreciate your recommendation and wish you every happiness in your new home.
★★★★★ 1/5
GoogleI am deeply disappointed with my experience with Acorn.
To move into the property, I was required to pay a total of £4,423.07, including a security deposit of £2,653.85. I vacated the property on 30 March 2026, leaving it in excellent condition and even cleaner than when it was handed over to me.
As of 19 June 2026, almost three months after returning the keys, I am still waiting for the return of my deposit. I find it unacceptable that it has taken this long to recover such a significant amount of money, especially considering that I fulfilled all of my obligations as a tenant and left the property in very good condition.
During my tenancy, I also experienced several serious issues with the property. For approximately one month, I was left without water because the pipework was not suitable for cold weather conditions and repeatedly burst, causing continuous water leaks. This created significant inconvenience and distress.
In addition, the garden fence had completely collapsed. For months, I lived with no privacy at all because the garden appeared to be one shared space with the neighbouring property. This is not a situation I would have expected in a property for which I was paying £2,300 per month in rent.
All of these issues were reported to the Eltham office, yet the overall experience remained extremely frustrating.
I never intended to make these problems public, despite the many difficulties I experienced while living in the property. However, after almost three months of waiting for the return of my deposit, I feel compelled to share my experience so that other prospective tenants can make an informed decision.
I sincerely hope this matter is resolved without further delay and that greater attention is given in the future to both property maintenance and the fair treatment of tenants.
Outstanding deposit still awaiting return: £2,653.85.
Emilia · 24 June 2026
Agent replied · 15 July 2026
Dear Emilia Schultz,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleViewing was organised swiftly. Jackie was friendly, helpful, and very communicative! Throughout the sale, Jackie and the team were very helpful, especially with chasing solicitors and seller, and this ensured a successful purchase!
Mia · 15 June 2026
Agent replied · 15 July 2026
Dear Mia Sanders,
We greatly appreciate your 5-star review and the time you took to share your experience with Jackie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind Regards,
John Payne Eltham
★★★★★ 5/5
GoogleHighly recommend Ben from Quealy and co Estate Agents , Sittingbourne. Ben went above and beyond to try and help us find a property.
Ben would try his hardest to work with days and times to suit my husband and …
Terrina · 16 April 2026
Agent replied · 7 May 2026
Hi Terrina
Thank you for your 5* review. We will pass your lovely comments on to Ben and … More
★★★★★ 5/5
GoogleTai was always helpful from the start. Efficient and quick reply, patience and professionalism all while trying to help me find a flat that suits my needs. Thankful for all the great service thank you Tai
Heba · 17 May 2026
Agent replied · 17 June 2026
Dear Heba,
Thank you so much for your lovely 5-star review! We’re so delighted to hear that Tai was able to support you throughout your property search with helpful advice, quick communication and professionalism.
Finding the right home is so important, and we’re pleased that Tai’s patience and dedication helped make the process a positive experience for you. We’ll be sure to pass your kind comments on to him.
Thank you again for choosing Miles & Barr and we wish you all the best in your new home.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleI have had an incredibly positive experience with this agency simply because of how effortless and simple Jacqueline B has made the process of viewings , offering and "getting the ball rolling". She is enthusiastic and has all the answers that you require.
I mentioned this to her personally but all estate agents should have a Jacqueline as you sense her desire to find you a home as soon as you enter the room. Hugely recommend this agency in the area.
André · 15 June 2026
Agent replied · 15 July 2026
Dear André Cruz Rosa,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Jacqueline. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards,
John Payne Eltham
★★★★★ 5/5
GoogleVicky has been fantastic to work with. Her communication was outstanding, she kept us updated regularly, responded quickly to any questions, and explained everything clearly. She was professional, approachable, and really helped make the process as smooth as possible. We wouldn’t hesitate to recommend her.
Claire · 27 February 2026
Agent replied · 27 May 2026
Many thanks Claire for your kind words! We are happy to know Vicky was able to assist you. We look forward to helping you in the future.
★★★★★ 5/5
GoogleDavid provided an outstanding and professional service throughout the process. We had an extreme tight deadline to have the property sold before the stamp duty reclaim period runs out, it was a very close call. Thanks to David keeping on top of the process and made things happen. If you want an estate agent that knows what they're doing and gets things done, David is your man! Highly recommend it!
Chrissy · 12 July 2025
Agent replied · 12 July 2026
Dear Chrissy, thank you so much for your lovely review. I am so happy that we got the sale through in time for you to reclaim your Stamp Duty money. Thank you again for your business and wish you all the best for the future. Best wishes, David.
★★★★★ 5/5
GoogleWe had a fantastic experience with this estate agency. Ben was absolutely brilliant throughout, he regularly checked in to see how we were getting on with our search and made the whole process feel much more personal. …
Frances · 16 April 2026
Agent replied · 13 April 2026
Hi Frances
Thank you for your 5* review. … More
★★★★★ 5/5
GoogleFrom start to finish these guys and girls are professional to the end. A faultless sell on our behalf.
Many thanks
Michael Whitehead.
Michael · 4 August 2026
Agent replied · 5 August 2026
Hi Michael
Thank you for your 5* review and your lovely comments about our team.
We hope to see you again!
All the best.
Quealy & Co.
★★★★★ 5/5
GoogleWe have had a fantastic experience with Ben so far. As first-time buyers, the house-buying process can feel overwhelming and a little unknown, but Ben has consistently reassured us and gone completely above and beyond. He is friendly, approachable and knowledgeable, and genuinely takes an interest in helping us find our new home. We couldn’t be more grateful for all of his help and support!
Megan · 9 September 2026
Agent replied · 16 August 2026
Hi Megan
Thank you for your 5* review.
Great to hear that Ben helped through a process which can indeed be overwhelming. We will pass your comments on to him.
See you again!
All the best.
Quealy & Co.
★★★★★ 5/5
GoogleThe service received from Quealy & Co was brilliant. Danielle was extremely helpful throughout the buying process and made things much less stressful. Athena in the sales progression team was also brilliant, again making the process much easier! I would definitely consider using this estate agent to sell through in the future
Alex · 15 December 2025
Agent replied · 15 May 2026
Hi Alex
Thank you for your 5* review. … More
★★★★★ 5/5
GoogleFrom the moment we phoned the consett office and spoke to enquire about a property we were greeted by the Branch Manager Claire Richardson who could not have been more accommodating and helpful
Subsequently Claire and her amazing team in the consett office have been brilliant
I have to say the professionalism and the attitude and dedication to anything we asked was second to none - This team led by Claire needs recognition from their company - I would not hesitate in recommending JW Woods as an estate agent especially the Consett branch
10 out of 10
Sheila · 21 May 2026
Agent replied · 27 May 2026
Sheila thank you for this wonderful review Clare and the team will be delighted to receive it. We look forward to assisting you in the future.
★★★★★ 5/5
GoogleJust wanna say big thank you to Ben for showing us around our first home can’t wait to move in there and understanding what we actually wanted in our first home very helpful great guy thank you 👍🏻 …
Ritchie · 23 March 2026
Agent replied · 13 April 2026
Hi Ritchie
Thank you for your 5* review and kind comments about Ben. … More
★★★★★ 5/5
FacebookWe couldn’t recommend Quealy more. After having a not so good experience with another estate agent , Lee reached out and we decided to put our flat on the market with them. From the minute it went up we had every confidence they could sell it and they did! A couple months later sold! Lee especially was great, nothing was ever to much for him. The communication was excellent, and we luckily found our forever home through Quealy too which made the whole progress a lot easier. Massive thank you to Lee , Danielle , Ben and Athena x
Holly · 1 January 2026
★★★★★ 5/5
GoogleSuperb service. Alison was recommended by name to me and she proved to be central to my excellent experience with Roomservice by Cort. Quick to respond, adaptable to
Meet my needs, competitive prices and worked with me to create the perfect package for my first furniture rental. Lastly once I committed the delivery and build of the furniture was super quick; within 3 days. Would definitely recommend.
Jim · 24 June 2025
Agent replied · 24 June 2026
Thank you so much for your lovely review!
★★★★★ 5/5
GoogleI had a great experience Pernilla and Megan were amazing, super supportive and communicative throughout the whole process. Thank you so much !
Armela · 12 July 2026
Agent replied · 15 July 2026
Thank you, Armela, for your wonderful five-star review.
We're delighted to hear that Pernilla and Megan provided such a great experience with our John Payne Eltham team. Clear communication, ongoing support and making sure our customers feel looked after throughout the process are all important parts of the service we aim to deliver.
It's fantastic to know that their friendly and helpful approach made such a positive difference. We'll be sure to share your kind feedback with Pernilla, Megan and the wider Eltham team.
Thank you for choosing John Payne, and we wish you all the best for the future.
★★★★★ 5/5
GoogleFrom start to finish Quealys have been fabulous. Nothing was too much trouble and went above and beyond to help with our sale. Their after sales service was amazing too. Lucy is fabulous there and so good at keeping you updated constantly.
Donna · 11 February 2026
Agent replied · 11 May 2026
Hi Donna
Thanks for your 5* review. … More
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