Trusted Agent profile · Shropshire

Monks Estate & Letting Agents Shropshire reviews

4.9

★★★★★ Excellent

878 reviews across 3 platforms

13A High Street, Wem, Shrewsbury, SY4 5AA, Shropshire, SY4 5AA

Monks Estate & Letting Agents's office in Shropshire, at 13A High Street, is rated 4.9 out of 5 across 878 reviews on three platforms.

Facebook logo

3.7 / 5

9

Reviews on Facebook

Business-wide

Yell logo

1.5 / 5

2

Reviews on Yell

This office

Trustpilot logo

867

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shropshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Good move in

Fahima managed our move in very smoothly, thank you for your help!

Angus · 9 October 2024

Agent replied · 23 November 2024

Thank you Angus for your kind words. It was a pleasure assisting you. Fahima

5/5

Trustpilot

Excellent service from Stan

Excellent service from Stan! He's been incredibly patient, transparent and helpful. We love the new property, thank you so much, we really appreciate it!

Andy · 10 March 2024

Agent replied · 23 November 2024

It was a pleasure to meet you and Alex; enjoy your new home! Stan

4/5

Trustpilot

Helpful property manager

Our property manager, Anik Rupelia, has been helpful and reactive helping fix issues in the apartment. This include lightning issues and fixtures in the closet.

Nicolas · 17 February 2024

Agent replied · 23 November 2024

Thank you for you review, we appreciate your feedback and will do our best to resolve any of your issues in a timely manner.Best wishes, Anik

5/5

Trustpilot

Thankyou

Thankyou Ehteshaam Ahmed for giving us your time with clear and concise explanations of our accounts.He was polite and very helpful.

Peter · 30 April 2024

Agent replied · 23 November 2024

It was a pleasure assisting you, Peter, and I am glad to be of assistance. Please do not hesitate to reach out should you have any queries in the future.Kind regards,Ehteshaam

5/5

Trustpilot

It's been great dealing with Vinnie…

It's been great dealing with Vinnie from Renewals. He is very responsive and handles negotiations well.

Mrs · 28 July 2024

Agent replied · 23 November 2024

Dear Mrs Lee,Thank you very much for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie

5/5

Trustpilot

Overall, a very smooth experience

Great experience with Vinnie from Renewals, everything was quick and efficient and the communication was very clear!

Daniel · 9 July 2024

Agent replied · 23 November 2024

Dear Daniel,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie

5/5

Trustpilot

A truly superb account manager in…

A truly superb account manager in Shantel Sikartanay, makes all the difference when I can be confident my properties are being well managed. 10/10!!

Mark · 27 February 2024

Agent replied · 23 November 2024

Hi Mark, Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need any assistance or have any further queries, please don't hesitate to reach out.Warm regards, Shantel

5/5

Trustpilot

Efficient and smooth service from the…

Efficient and smooth service from the Tower Bridge office re- letting my flat.

Simon · 14 October 2025

5/5

Trustpilot

It was a pleasure working with Sarah…

It was a pleasure working with Sarah Rynne! Sarah, from the Wapping office, was always diligent, fast to answer questions, and reassuring.

María · 3 April 2024

Agent replied · 23 November 2024

Hi Maria, thank you very much for your kind review! It has been an absolute pleasure working with you, and I wish you all the best in your new home. Sarah

5/5

Trustpilot

Highly recommend

They are proactive, efficient and effective- great management agent and services they provide (like finance management and maintenance). I highly recommend them to anyone wanting to let their properties

Eliza · 2 November 2023

Agent replied · 23 November 2024

Thank you for your kind words Eliza. It was a pleasure as always assisting you.

5/5

Trustpilot

Great experience

KnightFrank were amazingly easy to work with and the sale of the house went through in 12 weeks . Highly recommended .

LINDA · 26 March 2024

Agent replied · 23 November 2024

Dear Linda, Thank you so much for your kind words, it was a pleasure working with you all and we wish you all the best for the future. Kind RegardsJason & the Knight Frank Henley team

5/5

Trustpilot

Great experience

Great experience! Ollie Slot helped us to find exactly what we needed within our budget.

Iryna · 1 August 2024

Agent replied · 23 November 2024

Hello Iryna,Thank you so much for your kind review. It was a pleasure working with you to find a home for your family! I look forward to working with you in the future.Best wishes,Ollie

5/5

Trustpilot

Great service

Have liaised with them for nearly 3 years, great service all throughout - responsive, helpful and efficient agents. Can only recommend!

Lim · 12 April 2024

Agent replied · 23 November 2024

Lim,Thank you for your kind words. We are pleased to have such a loyal customer. Thank you. Knight Frank

5/5

Trustpilot

Brigette from Renewals is quick and to the point

Renewed our tenancy recently, it was done within 2 days, with no hassle. Very professional and to the point.

Ivan · 16 May 2024

Agent replied · 23 November 2024

Dear IvanIt was my pleasure helping you and I'm happy we secured your renewal swiftly.Thank you for your feedback and I look forward to working with you again!Kind regardsBrigette

5/5

Trustpilot

James helped us to find a proper…

James helped us to find a proper property in London; he is a great guy and gave us helpful advices.

Naema · 25 April 2024

Agent replied · 23 November 2024

Thank you for your kind review, Naema.It’s been a pleasure helping you with your search so far.Best wishes,James

5/5

Trustpilot

Professional Service

Professional Service - For the past 4 years they have found good professional tenants and been really good to work with. Would recommend.

Nicola · 21 February 2024

Agent replied · 23 November 2024

Thank you Nicola for your kind review. Knight Frank

5/5

Trustpilot

Dan from Renewals

Neat experience with Dan: kind, professional and highly efficient.

J.C · 22 October 2024

Agent replied · 23 November 2024

Thank you so much for taking the time to write a review, I hope the remainder of your tenancy is great! Dan

5/5

Trustpilot

My Japanese relationship manager was…

My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.

岩下大輔 · 11 June 2024

Agent replied · 23 November 2024

Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team

5/5

Trustpilot

kind and patient service

Thank you for the kind and patient service!

Alisa · 4 November 2024

Agent replied · 23 November 2024

Hi Alisa,Thank you so much for your kind words, it was a pleasure to help you. If I can be of any further assistance then please don’t hesitate to get in touch; it would be a delight to work alongside you again!Best,Lexi

5/5

Trustpilot

Would like to comment Vinnie from…

Would like to comment Vinnie from Renewals for his efficiency and diligence. Made my renewal experience a very pleasant one indeed.

Ace · 21 March 2024

Agent replied · 23 November 2024

Dear Ace,Thank you for the patience you showed through the process, it was much appreciated.Thanks again for choosing Knight Frank.Kind regards,Vinnie

5/5

Trustpilot

Excellent Service.

As the landlord I am constantly kept informed of any changes or developments. I get excellent advice to help me make the right decisions and new ideas are implemented immediately. I am in safe hands and well looked after.

Gabriella · 22 November 2022

Agent replied · 23 November 2024

Dear Gabriella, Thank you for your lovely review. It was a pleasure assisting you with finding new tenants. Do not hesitate to call me if there is anything I can help with.Ollie

5/5

Trustpilot

Efficient and speedy completion of the…

Efficient and speedy completion of the renewal process with timely updates.

Stelios · 13 September 2024

Agent replied · 23 November 2024

Hi Stelios,Thank you for the review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie

5/5

Trustpilot

Had very nice experience with Vinnie…

Had very nice experience with Vinnie from Renewals. He's always been helpful, professional and responsive.

Mandy · 5 July 2024

Agent replied · 23 November 2024

Dear Mandy,It has been pleasure to assist you.All the best.Kind regards,Vinnie

5/5

Trustpilot

Excellent service by Vinnie from…

Excellent service by Vinnie from renewals on my tenancy.

Baur · 7 October 2024

Agent replied · 23 November 2024

Dear Baur,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Monks Estate & Letting Agents Shropshire

How many reviews does Monks Estate & Letting Agents Shropshire have?

Monks Estate & Letting Agents's Shropshire office has 878 reviews across three platforms: 9 on Facebook (across the whole business), 2 on Yell, 867 on Trustpilot (across the whole business).

What is Monks Estate & Letting Agents Shropshire's rating?

Monks Estate & Letting Agents Shropshire is rated 4.9 out of 5 across all 878 reviews.

Where is Monks Estate & Letting Agents's Shropshire office?

Monks Estate & Letting Agents Shropshire, 13A High Street, Wem, Shrewsbury, SY4 5AA, Shropshire, SY4 5AA.

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