Trusted Agent profile · Shropshire

Monks Estate & Letting Agents Shropshire reviews

4.9

★★★★★ Excellent

859 reviews across 3 platforms

13A High Street, Wem, Shrewsbury, SY4 5AA, Shropshire, SY4 5AA

Monks Estate & Letting Agents's office in Shropshire, at 13A High Street, is rated 4.9 out of 5 across 859 reviews on three platforms.

Facebook logo

3.7 / 5

9

Reviews on Facebook

Business-wide

Yell logo

1.5 / 5

2

Reviews on Yell

This office

Trustpilot logo

848

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shropshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Vinnie from renewals

Very efficient and responsive in lease renewal

Tony · 30 August 2024

Agent replied · 23 November 2024

Dear Tony,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie

5/5

Trustpilot

Very helpful

Vinnie from the renewal’s team was very helpful with the lease renewal process. Very efficient!

Paddington · 2 April 2024

Agent replied · 23 November 2024

Dear Paddington,Thank you for the lovely review. I wish you all the best.Kind regards, Vinnie

5/5

Trustpilot

Fantastic Customer service

Fantastic Customer service with excellent levels of communication all done in a timely manner.

PD · 18 April 2024

Agent replied · 23 November 2024

Thanks very much for your kind words. It was a pleasure to help you with your sale, and we look forward to working with you again in the future!Kind regardsSJ

5/5

Trustpilot

Ehteshaam From knight Frank has…

Ehteshaam From knight Frank has excellent service in assisting me to chase the rent from tenant

Wilson · 6 March 2024

Agent replied · 23 November 2024

‘Thank you Wilson! It was a pleasure assisting you in chasing for the rent. Please let me know if you require assistance in the future and I will be more than happy to help.’Kind regards,Ehteshaam

5/5

Trustpilot

Stine put a lot of effort into trying…

Stine put a lot of effort into trying to find us a place, which we really appreciated.

Patrick · 8 February 2024

Agent replied · 23 November 2024

Dear Patrick, It has been a pleasure to work with you. I am ready to assist you anytime in the future!All the bestStine

5/5

Trustpilot

Good quality service

Quick response to inquiries, kindly support .

泰紀濱野 · 9 August 2024

Agent replied · 23 November 2024

Dear Mr Hamano,Thank you for your kind words. Wishing you all the best in your new home.Kind regards,Japan Desk Team

5/5

Trustpilot

Good Personal Service

The property manager Phill Dunn provided excellent customer service reponding quickly to any queries raised.

Mrs · 13 March 2024

Agent replied · 23 November 2024

It has been a pleasure to look after your property, I hope we can work together again in the future. Phillip

5/5

Facebook

Assisted in the sale of my late friends bungalow, Monks Wem did a great job with their 360 video - and a sale came along within a fortnight. Very empathetic helping me navigate the difficult circumstances.

Tony · 22 September 2024

5/5

Trustpilot

Always great service by Catrin Baker

Nadia · 15 August 2024

Agent replied · 23 November 2024

Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin

5/5

Trustpilot

We have received great service from the…

We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.

A · 24 November 2022

Agent replied · 23 November 2024

Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie

5/5

Trustpilot

There have been quite a few changes in…

There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!

Min · 21 July 2020

Agent replied · 23 November 2024

Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason

5/5

Trustpilot

Always responsive and helpful.

B.E · 9 September 2024

Agent replied · 23 November 2024

Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank

5/5

Trustpilot

Swift turnaround from Vinnie at renewal…

Swift turnaround from Vinnie at renewal time

Alan · 15 July 2024

Agent replied · 23 November 2024

Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie

5/5

Trustpilot

Very good communication and attention to detail

Prompt courteous communication and response to queries.

Clare · 10 July 2024

Agent replied · 23 November 2024

Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen

5/5

Trustpilot

Proactively follows up and responds timely

Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!

Tee · 7 February 2024

Agent replied · 23 November 2024

Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie

5/5

Trustpilot

Friendly professional efficient

Liz · 15 October 2025

5/5

Trustpilot

Vinnie from renewal

Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract

Silvano · 27 February 2024

Agent replied · 23 November 2024

Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie

5/5

Trustpilot

prompt responses

Summer had prompt responses, very friendly & helpful

Eunice · 21 June 2024

Agent replied · 23 November 2024

I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!

5/5

Trustpilot

Professional Real Estate Agency

Brigette helped me renew my lease smoothly.

Özkan · 1 July 2024

Agent replied · 23 November 2024

Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette

5/5

Trustpilot

Very happy with the excellent property…

Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.

Michael · 21 February 2023

Agent replied · 23 November 2024

Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon

5/5

Trustpilot

Lettings accounts

I have always found the lettings accounts team to be very responsive. Keep up the good work.

T · 22 November 2023

Agent replied · 23 November 2024

Thank you for your very kind review. It was a pleasure assisting you. Knight Frank Accounts

5/5

Trustpilot

Excellent service and good…

Excellent service and good communication. Very pleased with my experience

Niklas · 16 April 2024

Agent replied · 23 November 2024

Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie

5/5

Trustpilot

Efficient lease renewal

Efficient lease renewal, which was clearly articulated and well mannered

Peadar · 11 April 2024

Agent replied · 23 November 2024

Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette

5/5

Trustpilot

Tabitha at Kensington

Tabitha has now let our flats on four occasions and has been a pleasure to deal with, and more importantly both fast and highly efficient. The tenants she has found have been first class, and very good people to deal with.

Geoffrey · 2 February 2021

Agent replied · 23 November 2024

Thank you Geoffrey. A pleasure as always in finding you a tenant. Thank you for giving us the opportunity.Tabitha

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Monks Estate & Letting Agents Shropshire

How many reviews does Monks Estate & Letting Agents Shropshire have?

Monks Estate & Letting Agents's Shropshire office has 859 reviews across three platforms: 9 on Facebook (across the whole business), 2 on Yell, 848 on Trustpilot (across the whole business).

What is Monks Estate & Letting Agents Shropshire's rating?

Monks Estate & Letting Agents Shropshire is rated 4.9 out of 5 across all 859 reviews.

Where is Monks Estate & Letting Agents's Shropshire office?

Monks Estate & Letting Agents Shropshire, 13A High Street, Wem, Shrewsbury, SY4 5AA, Shropshire, SY4 5AA.

The Trusted Agent

Is this your office? Claim your page.