Trusted Agent profile · Shropshire

Monks Estate & Letting Agents Shropshire reviews

4.9

★★★★★ Excellent

878 reviews across 3 platforms

13A High Street, Wem, Shrewsbury, SY4 5AA, Shropshire, SY4 5AA

Monks Estate & Letting Agents's office in Shropshire, at 13A High Street, is rated 4.9 out of 5 across 878 reviews on three platforms.

Facebook logo

3.7 / 5

9

Reviews on Facebook

Business-wide

Yell logo

1.5 / 5

2

Reviews on Yell

This office

Trustpilot logo

867

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shropshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Extremely professional &Efficient service

They are effective persistent followers when and if a problem arises & really take good care of the customer interests

Erdogan · 26 July 2024

Agent replied · 23 November 2024

Thank you so much for your kind words, we always strive to ensure we provide the best service to our clients so very glad to hear you have been happy with us to date. Best wishes, Sophie

5/5

Trustpilot

Jason Property Manager - Excellent

Jason - Property Manager, was looking after our properties for a number of years and has done an excellent job. Highly recommended.

Roger · 20 June 2024

Agent replied · 23 November 2024

Hi Roger,Has been a pleasure managing the portfolio Good luck with all in future!Have a great remainder of the weekWarm Regards,Jason

5/5

Trustpilot

My experience with renewals has been…

My experience with renewals has been very good and all queries answered and resolved quickly. Charlotte from renewals has been exceptional

Fazil · 4 July 2024

Agent replied · 23 November 2024

Thank you so much for your kind words. It has been a pleasure working with you.Please don’t hesitate to contact me should you require anything else. Kind regards Charlotte 020 7483 8338

5/5

Trustpilot

We had a very efficient experience…

We had a very efficient experience working with Brigette from Renewals, and we are glad to have been in contact with her.

Francisca · 12 June 2024

Agent replied · 23 November 2024

Dear FranciscaIt was pleasure assisting you with your lease renewal. I hope to work with you again soon!Kind regardsBrigette

5/5

Trustpilot

Good property managers

Great service provided by Charlotte Mackintosh. Promptly responded to any questions or concerns regarding the property. She’s been a good property manager, courteous and friendly.

Tanya · 17 April 2024

Agent replied · 23 November 2024

Thank you so much for the lovely review. So glad to hear you have been happy with my service, it has been a pleasure working with you. Kind regardsCharlotte

5/5

Trustpilot

Attentive and efficient service from…

Attentive and efficient service from Vinnie in Renewals team meant I achieved my desired outcome. A happy customer!

Mark · 16 August 2024

Agent replied · 23 November 2024

Dear Mark,It has been a pleasure to assist you.Thank you for your patience through the process.Kind regards,Vinnie

5/5

Trustpilot

Highly professional

Highly professional, the team of Angharad, Beth and Harrie have always been prompt and knowledgable and guided me through the whole process. Would recommend.

Neil · 30 April 2024

Agent replied · 23 November 2024

Hi Neil, thank you so much for your kind words. It has been a pleasure to work with you again and glad to hear you have a very happy Tenant.Angharad, Beth and Jamie - Elmbridge Lettings

5/5

Trustpilot

Always a fantastic service

Always a fantastic service. No delays, quick, detailed responses. A special note for Brigette Bulan who is always on hand to help.

Simon · 5 June 2024

Agent replied · 23 November 2024

Hi SimonIt was my pleasure in assisting you with your lease renewal. Look forward to working with you again in the future!Kind regardsBrigette

5/5

Trustpilot

Great lettings services

Great lettings services. Walid found great tenants and managed the move out and move in phases with a high level of professionalism.Many thanks for the great job!

Céline · 28 February 2024

Agent replied · 23 November 2024

Thank you Céline for your kind words. It was a pleasure assisting you. Walid

5/5

Trustpilot

Very professional approach from Neena

Very professional approach from Neena, warm welcome during the visit, valuable information shared and adequate follow-up, thank you !

Odile · 26 July 2024

Agent replied · 23 November 2024

Hi Odile, thank you for your kind words. It was lovely to meet you and don't hesitate to contact me should you require anything further!Kind regards,Neena

5/5

Trustpilot

Great tax accountant to work with!

I've really enjoyed working with Edwin Chan (Tax Accountant) these past few years, as he is very responsive. His emails are clear and easy to understand; and I feel assured that he does his very best for his clients.

Min · 3 May 2023

Agent replied · 23 November 2024

Thank you so much for your kind feedback Min Yi.It’s always a pleasure assisting you.Kindest regardsEdwin

5/5

Trustpilot

Very classy.

Very classy knowledgeable and efficient. And lovely people ! A pleasure to work with them !

Mike · 8 September 2024

Agent replied · 23 November 2024

Thank you so much for your kind words Mike. It was an absolute pleasure dealing with you. I wish you all the success with your move.Best wishes, Louise and the rest of the Exeter team

5/5

Trustpilot

Smooth renewal process

As landlords we were very pleased with the service we received from Vinnie from Renewals. He was proactive, efficient and sent us the right amount of communication.

Katrina · 14 February 2024

Agent replied · 23 November 2024

Dear Katrina,Thanks for the kind words. It was a pleasure to assist you.Kind regards, Vinnie

5/5

Trustpilot

Great Experience with Mandy @ Renewals

Interacted with Mandy @ Renewals. She was speedy, clear and we got to a great outcome with excellent service. Super happy

Chrysanthos · 6 June 2024

Agent replied · 23 November 2024

Thank you for your lovely review! It has been a pleasure working with you. Mandy

5/5

Trustpilot

I had a great experience recently with…

I had a great experience recently with Lettings team led by Luke Hewens and Jordan Turian.

Nimisha · 28 August 2024

Agent replied · 23 November 2024

Thank you Nimi, it’s been an absolute pleasure working with you again. So happy we managed to find a lovely tenant for your stunning apartment. Luke and Jordan

5/5

Trustpilot

Shantelle has been so helpful

Shantelle our property manager has been great and on top of getting back to us and checking in within our first few weeks of settling in.

Tim · 26 February 2024

Agent replied · 23 November 2024

Hi Tim, Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need any assistance or have any further queries, please don't hesitate to reach out.Warm regards, Shantel

5/5

Trustpilot

Excellent service

We have recently used KF to sell a house in Cheltenham.

Anne · 21 November 2025

5/5

Trustpilot

It its a great state office,helpfull

It its a great state office,helpfull, quick respons and wonderfull attitude

M · 21 November 2025

5/5

Trustpilot

Thank you Patricia Tumba

Amazing service from Patricia Tumba! She has always been so efficient, friendly and processional! Give her a raise! Thank you!

Jasmit · 18 June 2024

Agent replied · 23 November 2024

Dear Jasmit,Thank you for such kind words. If you need any further support please to not hesitate to contact me.Kind regards,Patricia

5/5

Trustpilot

Vinnie from renewals has been super…

Vinnie from renewals has been super helpful! Very professional and prompt with his communication and a pleasure to work with.

Keshav · 10 June 2024

Agent replied · 23 November 2024

Dear Keshav,It has been a pleasure to assist you in your renewal.Thank you for your patience.Kind regards,Vinnie

5/5

Trustpilot

Josh has provided exceptional…

Josh has provided exceptional communication since instructed as our property manager. I am thoroughly impressed and thank him for his attention to detail and customer service.

Joe · 10 February 2024

Agent replied · 23 November 2024

Thank you Joe. It is a pleasure to work with you and I am glad I can be of help.Best wishes, Josh

5/5

Trustpilot

The team and staff helped me along my…

The team and staff helped me along my rental experience.

Y · 15 November 2024

Agent replied · 23 November 2024

Thank you for the review, we are happy to hear you had a good experience with us.Best wishes, Knight Frank

5/5

Trustpilot

Henry provides a first-class service.

Henry provides a first-class service.He promptly answers any emails and easily finds a solution to any problems.

Thierry · 23 July 2024

Agent replied · 23 November 2024

Thank you Mr Vos, for your kind words. I will continue to make sure, I offer high quality customer service to you as our loyal Client. Thank you once again.

5/5

Trustpilot

Excellent work by Zuzana Zych in…

Excellent work by Zuzana Zych in finding us an apartment in London.

AK · 9 October 2024

Agent replied · 23 November 2024

Thank you so much for the positive feedback, I am so pleased I was able to help you find your new home!All the best, Zuzanna

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Monks Estate & Letting Agents Shropshire

How many reviews does Monks Estate & Letting Agents Shropshire have?

Monks Estate & Letting Agents's Shropshire office has 878 reviews across three platforms: 9 on Facebook (across the whole business), 2 on Yell, 867 on Trustpilot (across the whole business).

What is Monks Estate & Letting Agents Shropshire's rating?

Monks Estate & Letting Agents Shropshire is rated 4.9 out of 5 across all 878 reviews.

Where is Monks Estate & Letting Agents's Shropshire office?

Monks Estate & Letting Agents Shropshire, 13A High Street, Wem, Shrewsbury, SY4 5AA, Shropshire, SY4 5AA.

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