Trusted Agent profile · Wem
★★★★★
880 reviews across 3 platforms
13A High Street, Wem, Shrewsbury, SY4 5AA, SY4 5AA
Part of Monks Estate and Letting Agents, see every office.
Monks Estate's office in Wem, at 13A High Street, is rated 4.9 out of 5 across 880 reviews on three platforms.
Every review we hold for the Wem office, from every platform, shown as written. First names only.
5/5
TrustpilotEmma Soanes
Emma Soanes provided excellent property management services in her time looking after my apartment in SW6 (London). He comms were timely and she came to me with solutions rather than problems.
Thank you for your lovely review Rob, it was a pleasure to manage your apartment and I will still be at Knight Frank should you need any assistance in the future!Emma
5/5
TrustpilotCharlotte Maclean - Outstanding Customer Service
Charlotte been managing our high end apartment and been advising with all aspects of property management. Excellent Customer service. Highly recommend.
Thank you so much for your kind words. Its has been a pleasure working with you. Please don’t hesitate to contact me should you require anything else. Kind regards Charlotte
5/5
TrustpilotDebbie in renewals
Debbie in renewals - credible, trustworthy agent. I greatly benefit from her experience. Highly recommended services if you are facing rent renewals in London.
Jong-woo, I really appreciate your lovely feedback! Thank you so much.Have a wonderful day 😊Kind regardsDebbie020 7985 9998
5/5
TrustpilotBrigette in lettings as usual was very…
Brigette in lettings as usual was very efficient, helpful and managed to deal with all the negotiations so speedily.
Dear MartynThank you for your kind words. It was my pleasure assisting you with the lease renewal and happy we achieved good results. Kind regardsBrigette
5/5
Trustpilot2nd yr. Happy
2nd yr. round very pleased with the service.the renewal managed by Laura Heron, easy and effective. Couple of emails and few clicks all done. Many thanks for the wonderful services.
Thank you for taking the time to write this kind review, Mohamad. It has been a pleasure helping you and I am delighted that you have been able to extend the tenancy with your tenants. Wishing you all the best, Laura
5/5
TrustpilotVery good property management and…
Very good property management and efficient service from Ewelina Calka and Anni Ni. Very happy to be working with them
Thank you Hannah for your kind words. It was a pleasure assisting you. Anna and Ewelina
5/5
TrustpilotGood property managers
Our property manager, Henry, has been very proactive in resolving any issues we have with our flat, ensuring they’re taken care of as soon as possible
Thank you very much Mr Mafeni for your review. I hope I continue to meet your expectations as your property manager and I am helpful as much as possible. Thank you once again for your kind review.Best wishes,Henry
5/5
TrustpilotHi Brigette,
Hi Brigette,Thanks for quality service sorting our new lease with a minimum of fuss.Cheers, Darren & Emma
Dear DarrenThank you for your review. It was great working with you on the renewal!Kind regardsBrigette
5/5
TrustpilotBrigette from Renewals handled the…
Brigette from Renewals handled the renegotiation of the contract with our tenant extremely professionally, smoothly and efficiently. We can only give her our highest recommendations.
Dear HenrietteThank you for your feedback and kind words.It was my pleasure assisting with the lease extension. I look forward to working with you again in the future. Kind regardsBrigette
5/5
TrustpilotLiam at knight frank changed our…
Liam at knight frank changed our perception of estate agents. He was honest, friendly and hard working in our house purchase
Dear Alex & Steph, Thank you so much for your kind words, it was a pleasure to work with you throughout the sales process and I hope you are settling in to your new home. Best wishes,Liam and the Knight Frank Richmond team!
5/5
TrustpilotRecommend Vinnie from Renewals
Have had a great experience with Vinnie from Renewals, always gives me useful and practical advise and has helped to negotiate a favourable rate.
Dear Peter,It was a pleasure to assist you once again.I am pleased we reached a positive outcome.Thanks.Kind regards,Vinnie
5/5
TrustpilotSpecial thanks to Josh Ward-Brickett
My thanks to the continued excellence from Josh Ward-Brickett in the management of my flat. I find his proactivity and follow-up outstanding and consider his judgement indispensable.
Thank you David. Your kind words and praise are most appreciated. Best wishes, Josh
5/5
TrustpilotTook care of everything
5/5
TrustpilotVinnie from Renewals helped me a lot…
Vinnie from Renewals helped me a lot with my renewal process. I got really quick answers. Thanks
Dear Miray,Thank you very much for your lovely review.Thank you for choosing Knight Frank.Kind regards,Vinnie
5/5
TrustpilotInes Barbieux at the south ken/Chelsea…
Ines Barbieux at the south ken/Chelsea office deserves a shout out - her professionalism, efficient and polite manner - made my search and lease completion hassle and stress free
Thank you for your kind review Emma. It was a pleasure working with you as well! Hope you will enjoy your time in the flatInes
5/5
TrustpilotCertainly
Certainly! Please provide the text of the review you would like to be rephrased.
5/5
TrustpilotToru Yoshioka's service is a true…
Toru Yoshioka's service is a true testament to his commitment to excellence. I highly recommend him to anyone seeking quality service, , from Jing Jiang
Dear Jing Jiang,Thank you for your time to leave such a positive review.I am very pleased to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regardsToru Yoshioka
5/5
TrustpilotLouna’s fantastic work ethic made…
Louna’s fantastic work ethic made everything done in an organised and effective manner. Easy and informative communication - and super friendly.
Dear Kays,Thank you for your kind review. I wish you and Adjie the very best in the new apartment.Kind regards,Louna
5/5
TrustpilotAmy Pritchard from Super Prime Lettings…
Amy Pritchard from Super Prime Lettings Team is simply super star, well organised, kind, very professional and beyond words. Thank you very much for all your help and commitment.
Thank you so much for your kind review, it has been a pleasure working with you! Best wishes, Amy
5/5
TrustpilotVinnie from Renewal assisted us in…
Vinnie from Renewal assisted us in renewing the tenancy. She works efficiently and lets all steps move smoothly.
Dear Wilinda,Thank you for the lovely review.It was a pleasure to assist you in the renewal process.Kind regards,Vinnie
5/5
TrustpilotRental renewal
Recently had a smooth experience renewing a rental agreement with Vinnie. He explained everything clearly and responded to my queries promptly.
Dear George,Thank you for the lovely review.All the best.Kind regards,Vinnie
5/5
TrustpilotVinnie from renewals was a great help
Vinnie from renewals was a great help, she ensured we understood everything before proceeding and really went out of her way to make sure everything was streamlined.
Dear Ali,Thank you for the lovely review.All the best in your home.Kind regards,
5/5
TrustpilotExtremely professional &Efficient service
They are effective persistent followers when and if a problem arises & really take good care of the customer interests
Thank you so much for your kind words, we always strive to ensure we provide the best service to our clients so very glad to hear you have been happy with us to date. Best wishes, Sophie
5/5
TrustpilotJason Property Manager - Excellent
Jason - Property Manager, was looking after our properties for a number of years and has done an excellent job. Highly recommended.
Hi Roger,Has been a pleasure managing the portfolio Good luck with all in future!Have a great remainder of the weekWarm Regards,Jason
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