Trusted Agent profile · Shropshire

Monks Estate & Letting Agents Shropshire reviews

4.9

★★★★★ Excellent

878 reviews across 3 platforms

13A High Street, Wem, Shrewsbury, SY4 5AA, Shropshire, SY4 5AA

Monks Estate & Letting Agents's office in Shropshire, at 13A High Street, is rated 4.9 out of 5 across 878 reviews on three platforms.

Facebook logo

3.7 / 5

9

Reviews on Facebook

Business-wide

Yell logo

1.5 / 5

2

Reviews on Yell

This office

Trustpilot logo

867

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shropshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ehteshaam Ahmed provided prompt and…

Ehteshaam Ahmed provided prompt and friendly response to my service request. Clearly a motivated and service oriented member of your team - with a bright future ahead I’m sure!

James · 16 May 2024

Agent replied · 23 November 2024

Thank you very much for your glowing review and wishes James! Please do not hesitate to reach out should you ever have any queries.Best wishes,Ehteshaam

5/5

Trustpilot

Mandy Hodgkinson at KF is exceptional

Mandy Hodgkinson at KF is exceptional, always gets contracts and agreements worked out quickly even when given last minute requests and is always a great pleasure to deal with.

Kash · 10 May 2024

Agent replied · 23 November 2024

Thank you Kash for taking the time to leave such a great review, your comments are really appreciated. Please stay in touch and let me know if I can help with any of your property needs in the future. Kind regards,Mandy

5/5

Trustpilot

South Ken Flat

Nicole Jackson in the South Kensington branch handled the purchase - she did a fantastic job, diligent and responsive.

KvE · 25 October 2024

Agent replied · 23 November 2024

Thank you for your lovely review.It has been a pleasure working with you, and we wish you the best in your new home!Kind regards,Nicole & the Knight Frank South Kensington team

5/5

Trustpilot

Smooth renewal process

great tenant services, with prompt replies and attention to detail. Brigette from Renewals took care of my file and everything went very smoothly!

Gabriele · 20 August 2024

Agent replied · 23 November 2024

Dear GabrieleThank you for your feedback and it was a pleasure assisting you with the renewal. Kind regardsBrigette

5/5

Trustpilot

The company is very easy to work with…

The company is very easy to work with and they respond to any of my concerns or messages very quickly and efficiently.

Abdullaziz · 3 September 2024

Agent replied · 23 November 2024

Thank you for your kind review! Knight Frank

5/5

Trustpilot

Excellent Tenancy Renewal Service

Vinnie in renewals managed our tenancy renewal process excellently. He responded to our queries professionally and quickly, sensitively handled our concerns and secured an outcome that we were really happy with.

Al · 20 March 2024

Agent replied · 23 November 2024

Dear Al,Thank you for the lovely review.All the best in your home.Kind regards,Vinnie

5/5

Trustpilot

Iona was helpful and accurate

Iona was helpful and accurate. Best experience I have had so far with a real estate agent!

Ivana · 7 February 2024

5/5

Trustpilot

Vinnie from Renewals may be new in this…

Vinnie from Renewals may be new in this office. First time assisting in our rental renewal. He is helpful and fast in getting things done.

Christy · 8 July 2024

Agent replied · 23 November 2024

Dear Christy,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie

5/5

Trustpilot

We just bought a house through the…

We just bought a house through the Moretón in marsh office. All the estate agents were super helpful and transparent. Really enjoyed working with them. Would highly recommend.

William · 14 May 2024

Agent replied · 23 November 2024

Thanks for the review Will, I am delighted that you had good experience with us. Best wishes with the new home. Leigh and the rest of the team

5/5

Trustpilot

Dan from Renewals

Dan from Renewals handled our renewal very well. He was pro-active , responsive a good listener and always polite .

Un · 28 September 2024

Agent replied · 23 November 2024

Thank you for your kind words, it was a pleasure assisting you.Kind regards,Dan

5/5

Trustpilot

Excellent Service from Okjana Aliaj

Okjana has been a breath of fresh air helping us manage our property. She is always responsive, helpful and goes the extra mile to ensure issues are addressed and solved. Thanks for all the on-going support!

Jon · 15 July 2022

5/5

Trustpilot

Great Experience

Excellent service from Louna Del Barrio and Oliver Hepplewhite, professional, attentive, and made the entire process smooth and hassle-free!

LZ · 25 October 2024

Agent replied · 23 November 2024

Dear Mr Liu,It was a pleasure helping you with the rental of your property. We hope to work with you again soon.Best wishes,Oliver and Louna

5/5

Trustpilot

Vinnie from Renewals

Vinnie from the Renewals team was helpful, courteous, and prompt. I missed an earlier email, but he was on the ball to gently remind me to review the matter. He was professional and thorough in his dealings.

AA · 17 April 2025

5/5

Trustpilot

Thanks a million Ellie

The whole team was exceptionally helpful and supportive. Can't recommend them enough.Very high level of professionalism and outstanding communication.

Amir · 7 October 2024

Agent replied · 23 November 2024

Thank you so much for leaving a review, Amir. It is great to receive this feedback and I am pleased we could help you find a property to rent.ThanksEllie

5/5

Trustpilot

Great Estate Agent

Adam and Maisy have been amazing. The sale was seamless with great communication throughout the process. I strongly recommend them if selling in the Ashtead area .

JO · 22 May 2024

Agent replied · 23 November 2024

Thank you for your kind review, it has been a pleasure working with you. All the best,Maisie and Adam

5/5

Trustpilot

Tom Watts “AMAZING” estate agent

Tom Watts “AMAZING” estate agent, can’t thank him enough deal done in 3 weeks, upfront, honest, efficient not normal words you say about estate agents but true, enlightening experience

Christine · 12 April 2024

Agent replied · 23 November 2024

It was delightful working with you Christine, I hope Ellie enjoys her new home. Many thanks Tom

5/5

Trustpilot

My experience with Henry Nwokejiobi

My experience with Henry Nwokejiobi, my property manager, has been great. He has been very responsive and handled all of my requests with speed and kindness.

MJ · 7 June 2024

Agent replied · 23 November 2024

Thank you very much Min Jo Lee for your words of appreciation. I will do all I can, to make sure I deliver the best customer service, without fail. Thank you once again.

5/5

Trustpilot

Fantastic experience renting a property…

Fantastic experience renting a property with knight frank Islington offie. Any issues were dealt with promptly, and Phillip handled the return of deposit in an organised and fair way. Would recommend!

Lottie · 2 March 2024

Agent replied · 23 November 2024

Thank you Lottie for your kind review. All the best in your new home. Phillip

5/5

Trustpilot

Thanks a lot for helping me to find a…

Thanks a lot for helping me to find a house of my dreams! Your agents are top of the top))

Michael · 13 September 2024

Agent replied · 23 November 2024

Thank you Michael for your kind words. We are so pleased the team were able to assist you in finding the perfect home. Knight Frank

5/5

Trustpilot

Professional and friendly service

Excellent service from Beth in lettings. Professional, prompt and proactive. My search was complex, and the KF team in Esher did everything they could to assist. Highly recommended.

Donna · 22 April 2024

Agent replied · 23 November 2024

Hi Donna, thank you for your kind words. I really appreciate it. It has been great working with you; thank you for your consistent updates and transparency throughout and best of luck with the search continuing in London. Best, Beth”

5/5

Trustpilot

Ehteshaam Ahmed

Ehteshaam Ahmed, thank you for your prompt and excellent work in dealing with our rental account.

S · 11 November 2024

Agent replied · 23 November 2024

It was a pleasure assisting you and I am glad to be of assistance. Please do not hesitate to reach out should you have any queries in the future.Best wishes, Ehteshaam

5/5

Trustpilot

I am really happy with Brigette from…

I am really happy with Brigette from Renewals. She was prompt, professional, and highly experienced. Thanks a lot. Will recommend her to my friends!

Nina · 4 July 2024

Agent replied · 23 November 2024

Hi NinaThank you for your review and it was lovely my pleasure assisting with your lease renewal. I am glad we concluded it swiftly. Kind regardsBrigette

5/5

Trustpilot

Vinnie from renewals department handled…

Vinnie from renewals department handled my renewal negotiations superbly and as a landlord I was very happy with the work he put in, attention to detail and efficient reporting. 10/10!

Mark · 13 March 2024

Agent replied · 23 November 2024

Dear Mark,Thank you for the lovely review.It has been a pleasure to assist you through the whole process.All the best.Kind regards,Vinnie

5/5

Trustpilot

Great Working with Jocelyn Wang

I work with Jocelyn Wang. She's responsive, smart, and handles all of my requests efficiently. It's great having her manage my properties.

Nicole · 8 August 2024

Agent replied · 23 November 2024

Thank you very much for your kind words, Nicole. I will continue to provide you with the same standard of service. If you have any question, please do not hesitate to reach out.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Monks Estate & Letting Agents Shropshire

How many reviews does Monks Estate & Letting Agents Shropshire have?

Monks Estate & Letting Agents's Shropshire office has 878 reviews across three platforms: 9 on Facebook (across the whole business), 2 on Yell, 867 on Trustpilot (across the whole business).

What is Monks Estate & Letting Agents Shropshire's rating?

Monks Estate & Letting Agents Shropshire is rated 4.9 out of 5 across all 878 reviews.

Where is Monks Estate & Letting Agents's Shropshire office?

Monks Estate & Letting Agents Shropshire, 13A High Street, Wem, Shrewsbury, SY4 5AA, Shropshire, SY4 5AA.

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