Trusted Agent profile · Shropshire

Monks Estate & Letting Agents Shropshire reviews

4.9

★★★★★ Excellent

878 reviews across 3 platforms

13A High Street, Wem, Shrewsbury, SY4 5AA, Shropshire, SY4 5AA

Monks Estate & Letting Agents's office in Shropshire, at 13A High Street, is rated 4.9 out of 5 across 878 reviews on three platforms.

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3.7 / 5

9

Reviews on Facebook

Business-wide

Yell logo

1.5 / 5

2

Reviews on Yell

This office

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867

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shropshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brilliant service.

Brilliant service.I am very satisfied with the management of our property. I would like to mention in particular, Dan from renewal for his excellent work.

Mona · 13 September 2024

Agent replied · 23 November 2024

Thank you so much for your kind words, it was a pleasure dealing with you and I wish you all the best.Kind regards,Dan

5/5

Trustpilot

Excellent negotiator!

The agent from whom we’ve just bought a flat - Maisie Severn at the Bellevue Road branch - has been from the outset, supportive, upbeat and painstaking! We can’t recommend her highly enough.

Will · 22 April 2024

Agent replied · 23 November 2024

Thank you for your kind words Will, it was an absolute pleasure to work with yourself and Rona. I hope you adore your new home, many thanks, Maisie

5/5

Trustpilot

Everyone I have spoken with has been…

Everyone I have spoken with has been very professional and helpful in helping me find a rental. And very friendly I would highly recommend this agent to everyone.

Suzannah · 17 July 2024

Agent replied · 23 November 2024

Many thanks for your review Suzannah, it was great to handle your enquiry and I'm glad we could provide an exemplary service. Looking forward to dealing with you again in the future. - Oscar

5/5

Trustpilot

Amy Butler was hugely helpful and…

Amy Butler was hugely helpful and efficient. Thank you!

LB · 26 April 2022

Agent replied · 23 November 2024

Thank you Lindsay, it was a pleasure working with you. Enjoy your new property. Amy

5/5

Trustpilot

Great Experience with Summer

Really great experience with Summer who was exceptionally helpful at securing us our perfect rental property in London. She honestly could not have done more, and we are very grateful!

Katie · 6 June 2024

Agent replied · 23 November 2024

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience and that I could assist you in finding your perfect rental property in London. If you ever need assistance again in the future, don't hesitate to reach out.Summer

5/5

Trustpilot

Vinnie from the Renewals team was…

Vinnie from the Renewals team was fantastic! He was professional, efficient, and made the whole process smooth and stress-free. Highly recommend his services!

Hayat · 2 October 2024

Agent replied · 23 November 2024

Dear Hayat,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie

5/5

Trustpilot

As ever Debbie and the renewals team…

As ever Debbie and the renewals team did an excellent job in renewing my lease. Was most impressed by Dan who has recently joined. Peter Chaplin

Peter · 14 August 2024

Agent replied · 23 November 2024

Thank you Peter, always a pleasure dealing with you.

5/5

Trustpilot

Vinnie from Renewals - a star!

We have been delighted with the service by Vinnie from Renewals - highly professional, responsive, helpful, and a delight to work with. We never felt that we were just one of many generic clients. Thanks, Vinnie!

Tan · 8 February 2024

Agent replied · 23 November 2024

Dear Mr Tan,Thank you for the lovely review!We managed to get there in the end! Your patience through the process is greatly appreciated.Kind regards,Vinnie

5/5

Trustpilot

They’re the best!

Michal and the KF Lettings team are a pleasure to work with and I’d never consider using another agent. Can’t speak highly enough about the service they provide!

David · 9 July 2024

Agent replied · 23 November 2024

Hi David, thank you for your kind words. As always, it has been a pleasure working with you and we look forward to working together again in the future. Please do not hesitate to get in touch should you need anything.Kind Regards,Michal, Natalie and Gaia

5/5

Trustpilot

I was helpedby an incredibly efficient

I was helpedby an incredibly efficient, transparent and reactive person.Her professionalism has been key in every step of my lease.

Guillaume · 13 November 2024

Agent replied · 23 November 2024

Hi Guillaume,Such a pleasure to work with you and to meet you!I hope you love your stay here,All the best,Ines

5/5

Trustpilot

Trustworthy team and amazing service

Jared and James are a top class tier team! Very professional, reliable and trustworthy!They found fantastic tenants for our beautiful penthouse. Very happy with the service provided! Highly recommended!

Cristina · 18 June 2024

Agent replied · 23 November 2024

Dear Cristina, Thank you for your kind words, it has been a pleasure working with yourself and Alex and we are so pleased you are happy with the tenant we found. Look forward to speaking soon. Very best,Jared

4/5

Trustpilot

Good management service

We've been using KF property management services since 2010 and are very satisfied. In recent years, their property manager, Shantel Sikanartey, has helped to maintain our property in good shape. Will stay with KF.

DR · 13 March 2024

Agent replied · 23 November 2024

Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need my assistance in the future, please don't hesitate to reach out.Warm regards,Shantel

5/5

Trustpilot

The best experience!

Had the best experience working with Sophie Alexander; a consummate professional who made the whole search so much less stressful than I’ve experienced elsewhere. She’s a credit to KF!

CG · 12 June 2024

Agent replied · 23 November 2024

Hi Charlotte, thank you so much for your kind words! It was an absolute pleasure meeting and working with you. I hope you settle in well to your new home.Sophie

5/5

Trustpilot

The entire team members are so helpful

The entire team members are so helpful! From the agent, Michal Bocian, client team Kenny to the ongoing service team Anik Ruparelia. They are very responsive to my request and try their best to help!

B · 15 February 2024

Agent replied · 23 November 2024

Thank you so much for your kind review Bin, we will do our best to continue this service through all our departments!Best wishes, Michal, Kenny and Anik

5/5

Trustpilot

The team is very experienced and…

The team is very experienced and responsive. Grateful to Charlotte Maclean, Catrin Baker and Sasha Gray Crosby from the London office for her valuable support.

Cagdas · 19 August 2024

Agent replied · 23 November 2024

Thank you for your kind words. It’s a pleasure working with you. Please don’t hesitate to contact us should you require any further assistance.

5/5

Trustpilot

Our renewal Negotiator

Our renewal Negotiator - Vinoath has done a great job during the negotiation with the new tenant. He is very responsive and willing to offer his help

Fei · 13 July 2024

Agent replied · 23 November 2024

Dear Fei,Thank you for the kind words.It was a pleasure to assist you.Kind regards,Vinnie

5/5

Trustpilot

My agent (Louna) is incredibly friendly…

My agent (Louna) is incredibly friendly and responsive. She always provides accurate and prompt answers to my queries about the property rental. She has made the whole renting process smooth.

曹慧敏 · 13 May 2024

Agent replied · 23 November 2024

Thank you for your kind words Elsa. It was a pleasure to help you on this occasion.I hope you are enjoying the property and the building. Best wishes,Louna

5/5

Trustpilot

Vinnie from Renewals

Our lease was up for renewal and Vinnie helped us work with our landlord to negotiate terms that worked for both parties. He was efficient, responsive, and easy to work with.

Maddie · 23 April 2024

Agent replied · 23 November 2024

Dear Maddie,It was an absolute pleasure to secure your renewal.Thanks for all your patience during the process.Kind regards,Vinnie

5/5

Trustpilot

This is my third year with KF

This is my third year with KF, many thanks of your sweet flats. Brigette from Renewals and Michal are very nice and kind, they helped me a lot. Thanks:)

JIAQI · 29 May 2024

Agent replied · 23 November 2024

Hi JiaqiThank you for your kind words and we are pleased to have achieved a great result for your lease renewal.Kind regardsBrigette

5/5

Trustpilot

Imogen

Imogen was amazing, so helpful! So was Megan! Highly recommend Aud & Stuart

Audrey · 29 May 2024

4/5

Trustpilot

A professional & polite service

Walid and the lettings team were professional, polite and proactive in ensuring a smooth transition to the new tenancy at our property.

Jonathan · 21 October 2025

5/5

Trustpilot

Great Agency

Great Agency! Special Thank You to our agent Konrad Kruk who helped us remarkably throughout the processes and was always willing to help.

Spas · 5 September 2024

Agent replied · 23 November 2024

We’re so grateful that you took the time to leave us a 5-star review. Thank you Spas!All the best,Konrad

5/5

Trustpilot

Jared from Hampstead letting office…

Jared from the Hampstead letting office was exceptional in getting us a new tenant and his advice helped secure the tenancy in a very short time frame. Highly recommended

Marko · 23 May 2024

Agent replied · 23 November 2024

Thank you, Marko, for your kind words. It has been a pleasure assisting you. Jared

5/5

Trustpilot

I had a really good experience…

I had a really good experience searching for an apartment with KnightFrank. They were very responsive, helpful, professional and efficient. I would definitely recommend!

Samantha · 16 August 2024

Agent replied · 23 November 2024

Thank you Samantha for your kind review. Knight Frank Canary Wharf

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