5/5
Good quality service
Quick response to inquiries, kindly support .
Agent replied · 23 November 2024
Dear Mr Hamano,Thank you for your kind words. Wishing you all the best in your new home.Kind regards,Japan Desk Team
Trusted Agent profile · Shropshire
★★★★★
878 reviews across 3 platforms
13A High Street, Wem, Shrewsbury, SY4 5AA, Shropshire, SY4 5AA
Monks Estate & Letting Agents's office in Shropshire, at 13A High Street, is rated 4.9 out of 5 across 878 reviews on three platforms.
Every review we hold for the Shropshire office, from every platform, shown as written. First names only.
5/5
Good quality service
Quick response to inquiries, kindly support .
Dear Mr Hamano,Thank you for your kind words. Wishing you all the best in your new home.Kind regards,Japan Desk Team
5/5
Good Personal Service
The property manager Phill Dunn provided excellent customer service reponding quickly to any queries raised.
It has been a pleasure to look after your property, I hope we can work together again in the future. Phillip
5/5
Assisted in the sale of my late friends bungalow, Monks Wem did a great job with their 360 video - and a sale came along within a fortnight. Very empathetic helping me navigate the difficult circumstances.
5/5
Always great service by Catrin Baker
Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin
5/5
We have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
5/5
There have been quite a few changes in…
There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!
Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason
5/5
Always responsive and helpful.
Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank
5/5
Swift turnaround from Vinnie at renewal…
Swift turnaround from Vinnie at renewal time
Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie
5/5
Very good communication and attention to detail
Prompt courteous communication and response to queries.
Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen
5/5
Proactively follows up and responds timely
Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!
Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie
5/5
Vinnie from renewal
Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract
Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
5/5
Friendly professional efficient
5/5
prompt responses
Summer had prompt responses, very friendly & helpful
I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!
5/5
Professional Real Estate Agency
Brigette helped me renew my lease smoothly.
Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette
5/5
Very happy with the excellent property…
Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.
Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon
5/5
Excellent service and good…
Excellent service and good communication. Very pleased with my experience
Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie
5/5
Efficient lease renewal
Efficient lease renewal, which was clearly articulated and well mannered
Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette
5/5
Tabitha at Kensington
Tabitha has now let our flats on four occasions and has been a pleasure to deal with, and more importantly both fast and highly efficient. The tenants she has found have been first class, and very good people to deal with.
Thank you Geoffrey. A pleasure as always in finding you a tenant. Thank you for giving us the opportunity.Tabitha
5/5
I am very satisfied with the service.
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
5/5
Quick and kind response
Dear Mr Ito,Thank you very much for your kind review.Should you need anything else, please feel free to reach out to us anytime.Kind regards,Japan Desk Team
5/5
Simply the best!
Simply the best! No one is better. You get high quality, personal service, quick responses and they always do the right thing. They manage the right balance between the tenant and the landlord. Thank you for being the best!
Thank you ever so much Rahul for your kind words.
5/5
Ehteshaam Ahmed , great service
Ehteshaam Ahmed in their accounts team provided excellent service to me as a landlord, exactly what I need.
Thank you for your kind words and I am glad to hear that I was able to help. If you ever have any more questions or need assistance with anything else, please don't hesitate to reach out.Kind regards,Ehteshaam
5/5
Very efficient and professional through…
Very efficient and professional through out my dealings.Ian MacLaurin
Thank you ever so much for your kind words, Ian. We are pleased that you had a great experience with the team. Knight Frank
5/5
Prompt response.
Prompt response.Very grateful for their prompt reply and helpful advice.
Thank you very much for your kind review.We are always happy to help should you require any further assistance.Kind regards,Japan Desk Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Monks Estate & Letting Agents's Shropshire office has 878 reviews across three platforms: 9 on Facebook (across the whole business), 2 on Yell, 867 on Trustpilot (across the whole business).
Monks Estate & Letting Agents Shropshire is rated 4.9 out of 5 across all 878 reviews.
Monks Estate & Letting Agents Shropshire, 13A High Street, Wem, Shrewsbury, SY4 5AA, Shropshire, SY4 5AA.