DB Roberts Shrewsbury reviews

★★★★★ 5/5

Trustpilot

A special thanks to Katie!

Five years ago I sold my property with DB Roberts, having been happy with the service, I invited them to carry out an appraisal on our next home. Surprisingly, they remembered me from all those years ago, which I thought was a really nice, personal touch. I found Katie Dennant to be incredibly professional and knowledgeable, and in addition to this, she squeezed us into her super busy diary last minute to suit us.Another special mention and our personal thanks to Katie, who was the only agent, out of four other competitors, to pick up on a particular stipulation associated with our house, which meant we could not put our property on the market this year. Katie’s awareness and scrutiny surrounding this particular stipulation avoided multiple parties wasting time and funds. We were really most grateful for this. While we cannot put our house onto the market this year, we shall certainly be back in touch with her when we are in a position to do. Big thanks to Katie!

Rose · 8 March 2024

★★★★★ 5/5

Google

Very efficient, professional and friendly. We would highly recommend. Very satisfied.

Anthony · 12 September 2026

★★★★★ 5/5

Google

They have been very helpful for our house selling journey. They contacted us regularly to inform us of any progress or just check in. They arranged a number of serious viewers who didn’t feel like they were sent to have a look just for viewing numbers. All the agents involved have been very approachable, knowledgeable and available when needed. I would recommend this estate agent to friends and family.

Frankie · 9 March 2026

★★★★★ 5/5

Trustpilot

Everyone was friendly very helpful abd…

Everyone was friendly very helpful and gave Advice when needed and kept me up to date with Viewings and Feedback. Lloyd from the Auction was very friendly nice. Kept me up to date weekly and gave me Advice when needed. Made the Selling of my late Mothers Bungalow a plea sent experience took the stress out it all. I would Highly Recommend D B Roberts and I am sold to anyone

MRSLOUISEMBANNAN · 12 August 2024

★★★★★ 5/5

Trustpilot

Emily's performance

Re: EmilyYesterday was a red-letter day indeed! After two years + my house sold! I just wanted to put on record my sincere thanks with regards Emily and her considerable help given from day one.Emily played a significant role in encouraging, photocopying copies, making many phone calls, always patiently having time for me with her encouraging welcome and smile when I entered the office. Whenever I phoned the office invariably it was Emily who answered always keen to help, keen to make arrangements, always willing to patiently help if she could or pass my message on to whoever I needed to talk with. Emily is excellent at her job, a real asset to the firm of D.B. Roberts. We were very happy with the high quality service we were given over thirty years ago from this firm when we came to Shrewsbury and bought our first house and this high standard has been experienced again from the current staff which of course includes Emily. Well done Emily and thank you.Yours sincerely,Jan

Jan · 21 February 2024

★★★★★ 5/5

Trustpilot

From valuation to listing (so far) Dan

From valuation to listing (so far) Dan, Gary, Alex have all been wonderful. Such a lovely friendly team. Gary is a hoot! I was nervous having somebody come and photograph the house as it is a personal project but Gary put me at ease and had me in stitches within seconds of opening the door. Thank you for what you have done so far. Now all we have to do is sell it!! 😘🙏🏼😆👌🏼

Customer · 25 May 2024

★★★★★ 5/5

Google

Fantastic communication with friendly staff. Andrea has been amazing at supporting us through the whole process of buying our house.

Zak · 16 April 2025

★★★★★ 5/5

Google

From the very first contact with the Shrewsbury branch everything ran really smooth, the valuations were fast and accurate, the property was well advertised which soon resulted in a good offer and the sale went through without any problems. A very special Thank you to Andrea + Emily in the Shrewsbury Branch....

Martyn249500 · 16 April 2025

★★★★★ 5/5

Google

Fantastic service every step of the way from this estate agent. The team really care about their clients and pulled out all the stops to get our house sale over the line. Thank you!

Sarah · 16 March 2026

★★★★★ 5/5

Trustpilot

Excellent Company to rent with

An excellent company to rent with. Our property manager Bethany and letting agent Tia have both been amazing and made the whole process smooth and not stressful. They are both always at the end of the phone/an email with any queries we may have and keep regular communication. The staff are also lovely, friendly and very helpful. I would highly recommend DB Roberts as a company to let with.

Maria · 19 February 2026

★★★★★ 5/5

Google

Emily L was extremely polite & patient with myself & partner while house hunting. she was able to recommend properties that were suitable for us, and provide us with information to help us buy our first home.

Luke · 16 February 2026

★★★★★ 5/5

Trustpilot

Absolutely amazing!!

Absolutely amazing!! My experience was great, the agent who took care of my enquiries was very assertive and articulate. DB Roberts were on point and certainly no time wasters. Special thanks to Tia Scott

VANVORSH · 24 September 2024

★★★★★ 5/5

Trustpilot

Tia has been phenomenal

Tia has been phenomenal from the get go! We've not had an easy process (not DB's fault), but Tia has reassured us every step, we are now able to move!! Thank you Tia!!

Smith · 25 September 2024

★★★★★ 5/5

Google

Steve was very efficient, knowledgeable, Extremely pleasant

Alison · 16 August 2025

★★★★★ 5/5

Trustpilot

I am pleased with the service given…

First of all I would like to say this is regarding Nicole who is the staff at DB Roberts. She is a very nice lady very polite very sweet. She listened to me. She helped me in everything she could and I am quite pleased with the way she handled our conversation really well therefore I give her full marks she’s a great lady bless her.

Bahadur · 25 February 2026

★★★★★ 5/5

Trustpilot

DBroberts are amazing!

We have been with DBroberts for just under 4 years and couldn’t have asked for a better estate agency to rent with. They have truly looked after us, advising on any issues we have had and carrying out regular inspections to ensure we are happy with the property we lived at. They were quick and professional with both the tenancy start and end, and kept me informed with all the necessary steps that I needed to take. After meeting Bethany and Lisa they are both wonderful people and certainly take pride in their work and most importantly made our first renting experience wonderful.

HS · 22 October 2025

★★★★★ 5/5

Google

Very helpful team .. from start to finish it's been easy sold within 4 days

Lisa · 15 July 2026

★★★★★ 5/5

Trustpilot

Tia and the DB Roberts Team!

Tia at DB Roberts was so welcoming and helpful during the entire process of us looking to rent a property, right from the very first phone call of arranging a viewing she was super warm and friendly. Then during the application process there was no issue to silly for her to handle. She made sure to keep us updated during all steps, and was so approachable ! The other women we dealt with in this process (Allison for the viewing) and the women in the office who were very welcoming when we had to go into the office to sort out some referencing issues were also incredible. Overall the experience I have had with Tia and the DB Roberts team has been so amazing and so welcoming. Would definitely recommend them to anyone else who wants a smooth transition into a new home ! Thank you for helping us find our new little home !

Jennifer · 7 September 2024

★★★★★ 5/5

Google

Emily has been really helpful with our house sale. She has been extremely good at negotiating our house sale with the buyers and ensuring we are happy with everything.Steve has also been amazing with taking pictures and communicating weekly with us. Will definitely recommend to people I know.

Imogen · 16 April 2025

★★★★★ 5/5

Google

Emily at DB Roberts has been really helpful and informative and has dealt with all our enquiries promptly and effectively. The estate agency as a whole has been very friendly and supportive too.

Paul · 16 February 2026

★★★★★ 5/5

Google

The service from DBRoberts was excellent. The survey and photos were good. We were consulted at every stage about the presentation of details on the websites. Emily was our dedicated contact person and she was very friendly and efficient, helping to ensure a very speedy sale.

Copps · 6 April 2025

★★★★★ 5/5

Trustpilot

Needed something urgent and Bethany was…

Needed something urgent and Bethany was very understanding and helpful. Excellent customer service.

Fahad · 26 February 2026

★★★★★ 5/5

Trustpilot

Tia - great

Tia, the lady that works here I have to say is possibly the best agent I've come across. Everything she did was done in a professional and friendly manor which made a seamless transition into our new property. She went out of her way to be helpful and genuinely tries her best to do the best job possible. I don't usually write reviews but this lady deserves a shout out. Thank you again for your hard work, its rare to find people that actually care about their work and their customers thesedays.

Peter · 18 June 2024

★★★★★ 5/5

Google

Really positive experience with DB Robert's on the sale of my house in a really hard market. They always kept me up to date with what was going on and gave spot on guidance when asked. Would highly recommend to any one.

Josh · 16 October 2025