Smart Homes Ltd Shirley reviews

★★★★★ 5/5

Google

Great experience from start to finish. We were given great advice on how to present the house to sell it, and received numerous offers after first block of viewings. Once the house was under offer Gemma took over and brilliantly guided us through the rest of the sale, always keeping us up to date with what was happening and sorting any problems which occurred. A massive thank you to Gemma and the rest of the team. Great Estate Agents.

Graham · 1 October 2021

★★★★★ 5/5

Trustpilot

Brilliant estate agency

Brilliant estate agency, totally professional and care deeply about their customers. I've just completed the sale of my late mother's property with them and it went so smoothly. All the staff are so helpful and Helen kept us totally informed making the whole process so much easier. I totally recommend SMART HOMES, they are the best local estate agency in the local area.

BJ · 17 February 2025

★★★★★ 5/5

Google

Would highly recommend smart homes. Smart Homes has made the process of buying my first house very easy. Staff were all really friendly people who are all happy to help. A big thank you to Gemma Sproston for all the care and excellent services she gave me making the whole the run so smoothly.

Laura · 27 January 2024

★★★★★ 5/5

Google

Smart Homes was very transparent, helpful and professional with selling our home and helping us move into our new place in Shirley. Gin was very professional and hands-on in all dealings from start to finish which made the process so much easier and less stressful. We can't thank her enough and appreciate her professionalism.

Harpal · 27 January 2024

★★★★★ 5/5

Google

We used Smart Homes for the sale of our two bed, semi-detached in Blythe Valley Park, Solihull and have had a great experience. Their personable touch and readiness to accommodate out preferred timeline have made the whole experience of selling our house a lot less stressful. A special thanks to Helen Cole for being our partner in crime all the way through.

Sebastian · 3 July 2023

★★★★★ 5/5

Google

Melissa Rogers has been brilliant throughout the whole process. I purchased a property with smart homes and had a good experience from start to finish. Melissa was open and honest, really helpful and I never once had to chase her for an update she would send me emails with regular updates and was thorough. I would definitely use smart homes again without fail!

Zay · 3 June 2023

★★★★★ 5/5

Google

The recent selling of our 6 bedroom house in Hall Green via Smart Homes, Shirley, went seamlessly and speedily, from advertising, viewing and sale. Smart Homes Team were well mannered, polite, professional in all the discussions and emails. …

Bharat · 22 March 2026

★★★★★ 5/5

Google

Just completed my house sale with Smart Homes, delighted with the service from start to finish A special thanks to Helen who kept me updated throughout the entire process Best wishes to you all & wouldn’t hesitate to deal with Smart Homes again Anthony

Anthony · 25 July 2024

★★★★★ 5/5

Google

Melissa Rogers has been brilliant throughout the whole process. I purchased a property with smart homes and had a good experience from start to finish. Melissa was open and honest, really helpful and I never once had to chase her for an update she would send me emails with regular updates and was thorough. I would definitely use smart homes again without fail!

Zay · 27 May 2023

★★★★★ 5/5

Google

DEBBIE GUEST MY HERO! Honestly what an absolutely brilliant company. My situation was complex, and everyone was always so friendly, helpful and professional, especially Debbie! I can’t recommend smart homes enough, they provide a person centred based service and ensure you’re kept fully up to date at all times and are just great at what they do. From the bottom of my heart, THANK YOU, here’s to new beginnings 🙌🏻🎉🏡

Smith · 1 October 2022

★★★★★ 5/5

Google

Smart Homes Team are truly amazing. So glad that we chose to sell my mum’s house with them. Throughout the selling process everyone at Smart Homes were very helpful and professional. Debbie was especially supportive and communication was excellent. Excellent service and would highly recommend.

S · 25 June 2024

★★★★★ 5/5

Google

I cannot recommend Louise Lewis (mortgage advisor) enough! From start to finish she has been absolutely brilliant. She’s so friendly and helpful as we had quite a few obstacles to cross along the way and I wouldn’t have been able to do any of this without her! If you are needing a mortgage advisor that is approachable, friendly and knowledgeable then Louise is the one! Thanks so so much!

Jess · 1 October 2022

★★★★★ 5/5

Google

From start to finish Gin Kaur was amazing!. She help and guided me through the whole process of buying the property and was always there when I needed to contact her. Louise the lady who was my mortgage adviser was amazing too helping to pick the best options for me and taking the time to help me. Cannot recommend Gin, Louise and Smart Homes enough. Thank you so much for all of your help Chris Hall

Chris · 1 October 2021

★★★★★ 5/5

Google

Having just brought our first home, i must say how fantastic all the team were. Biggest mention to Gin as we have been in contact for around 18 months she has always made me feel at ease so much so i will miss talking with her. Thank you im forever grateful x

Christina · 16 November 2025

★★★★★ 5/5

Google

Helen, Jamie, Josh and the team at Smart Homes have been absolutely superb in the successful sale of our home. We had a few issues throughout the process and they worked extremely hard to overcome them. We were kept informed and updated regularly and Helen in particular has been a pleasure to deal with. We've moved three times now and Smart Homes have been the best agents we've ever had.

D · 4 August 2022

★★★★★ 5/5

Google

Excellent sales progression from Gin up and down our chain. Her hard work and great communication made all the difference in getting us to exchange. Thank you to Gin and all the team at Smart Homes.

Caroline · 26 October 2024

★★★★★ 5/5

Google

Smart Homes were a dream to work with. From start to finish they kept me in the loop on my sale and purchase! Gin, Jamie and the team are a pleasure to work with and I highly recommend!

Oliver · 25 September 2024

★★★★★ 5/5

Google

My experience with Smart Homes Shirley was excellent. They have very talented people who take great care of their customers. Debbie Guest was fantastic and kept me informed about everything throughout my first home purchase. Highly recommended!

Ijaz · 23 September 2024

★★★★★ 5/5

Google

The whole team at Smart Homes always kept up in the loop with all matters regarding our sale. Josh and Helen were both absolutely fantastic, nothing was ever a problem, you could ring them anytime about anything and they would always sort it out straight away.Just to say thank you so much Helen for everything that she did for us.Excellent service.

Amanda · 4 April 2023

★★★★★ 5/5

Google

Smart Homes have been excellent, a huge thanks to Gin especially who has been amazing. By far the best estate agents I have dealt with, so much so I have recommended to friends and family. Great value for money too!

Daniel · 25 July 2024

★★★★★ 5/5

Google

From start to finish Smart Homes staff have dealt with us professionally. Our valuation by Louise was achieved, demonstrating how well she knows the market. Debbie in the Sales Progression team is a very good communicator and liaised effectively with our buyers, their solicitor and our solicitor, she kept us updated on a regular basis. We have been extremely happy with the service we have had.

Kaz · 3 October 2022

★★★★★ 5/5

Google

I have just completed the purchase of my house through smart homes and dealt with Gemma. I couldn't rate her enough, she made the transaction so so much easier but responding quicker to emails and updating weekly via phone calls of the status. She worked hard to ensure both parties were kept up to date and chased solicitors for quicker outcome. Thank you so so much to Smart Homes and Espcially to Gemma.

Solomon · 1 October 2021

★★★★★ 1/5

Google

I wish I could give them 0 stars. Very unprofessioanl and pathetic people, asked me to cancel viewing when I actually reached the property. I think homewoners should not deal with these people and not sure how they got 4.8 stars rating. I reached to view property at 4:20 and left my phone in car by mistake and waited there for 15 mins before calling back agent who told me they are trying to reach me for a while (a lie). Instead of accepting their mistake they started balming me for not picking call as I was waiting outside property.

Sohaib · 17 November 2024

★★★★★ 5/5

Google

Thank you Gin for all your help and support in selling my house. The service was excellent. I have used Smart Homes several times now for sales & purchases and would highly recommend!

Katie · 17 October 2024