4/5
Rating only, no written review.
Agent replied · 1 October 2023
Thank you for the positive feedback Lee. Kind Regards, Team Smart Homes
Trusted Agent profile · Shirley
★★★★★
756 reviews across 3 platforms
316 Stratford Road, Shirley, B90 3DN
Smart Homes Ltd's office in Shirley, at 316 Stratford Road, is rated 4.7 out of 5 across 756 reviews on three platforms, including 716 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
716
Reviews on Google
This office
26
Reviews on Facebook
Business-wide
14
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Smart Homes Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
4/5
Rating only, no written review.
Thank you for the positive feedback Lee. Kind Regards, Team Smart Homes
1/5
Rating only, no written review.
Dear Mr Walsh Thankyou for taking the time to place a google review . I am concerned that your experience with smart homes has resulted with a one star review. I have checked our database and can only find one Mr D Walsh who successfully purchased through us over seven months ago . I would be keen to hear your feedback in full to enable me to address any issues you may have encountered . Would you be kind enough to email direct at shirley@smart-homes.co.uk or contact me on 0121 744 4144. Customer care is extremely important to me and the feedback would be greatly appreciated . Kind regards Jamie Smart
4/5
Rating only, no written review.
Thank you, Filip, for taking the time to provide your feedback. Please do not hesitate to contact Smart Homes again, if we can be of any further help. Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Hi Robert, thank you for leaving us a five star rating.
5/5
Rating only, no written review.
Hi David, thank you for taking the time to leave us a five star rating.
5/5
Rating only, no written review.
Thank you for your valued feed back Abdul! Best Regards, Jamie Smart
1/5
Rating only, no written review.
Thank you for your email. I am sorry that you feel that the service you received from Smart Homes only warrants a one star review, but without further information, I am unable to answer your concerns fully. Please contact me to discuss on 0121 744 4144 or sarahj@smart-homes.co.uk. Kind Regards, Sarah Jenkins
3/5
Rating only, no written review.
Hi Michael, thanks for your feedback. At smarthomes we are constantly trying to improve our service where ever we can, so we would appreciate some further feedback on how we provide a 5 star service. Best Regards, Jamie Smart
4/5
Rating only, no written review.
Dear Joey, we love helping our customers and always aim to meet every expectation. That's why we really appreciate you taking the time to let us know about your experience. We hope you call on us again in the future.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Smart Homes Ltd, Shirley won Platinum.