Trusted Agent profile · Shirley

Smart Homes Ltd Shirley reviews

★★★★★ Excellent

756 reviews across 3 platforms

316 Stratford Road, Shirley, B90 3DN

Smart Homes Ltd's office in Shirley, at 316 Stratford Road, is rated 4.7 out of 5 across 756 reviews on three platforms, including 716 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

716

Reviews on Google

This office

Facebook logo

4.7 / 5

26

Reviews on Facebook

Business-wide

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Smart Homes Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shirley office, from every platform, shown as written. First names only.

4/5

Google

Rating only, no written review.

Lee · 2 October 2019

Agent replied · 1 October 2023

Thank you for the positive feedback Lee. Kind Regards, Team Smart Homes

1/5

Google

Rating only, no written review.

Dan · 2 October 2019

Agent replied · 1 October 2023

Dear Mr Walsh Thankyou for taking the time to place a google review . I am concerned that your experience with smart homes has resulted with a one star review. I have checked our database and can only find one Mr D Walsh who successfully purchased through us over seven months ago . I would be keen to hear your feedback in full to enable me to address any issues you may have encountered . Would you be kind enough to email direct at shirley@smart-homes.co.uk or contact me on 0121 744 4144. Customer care is extremely important to me and the feedback would be greatly appreciated . Kind regards Jamie Smart

4/5

Google

Rating only, no written review.

Filip · 2 October 2019

Agent replied · 1 October 2023

Thank you, Filip, for taking the time to provide your feedback. Please do not hesitate to contact Smart Homes again, if we can be of any further help. Kind Regards, Team Smart Homes

5/5

Google

Rating only, no written review.

Robert · 2 October 2018

Agent replied · 1 October 2023

Hi Robert, thank you for leaving us a five star rating.

5/5

Google

Rating only, no written review.

David · 2 October 2018

Agent replied · 1 October 2023

Hi David, thank you for taking the time to leave us a five star rating.

5/5

Google

Rating only, no written review.

A · 2 October 2018

Agent replied · 1 October 2023

Thank you for your valued feed back Abdul! Best Regards, Jamie Smart

1/5

Google

Rating only, no written review.

Jun · 2 October 2018

Agent replied · 1 October 2023

Thank you for your email. I am sorry that you feel that the service you received from Smart Homes only warrants a one star review, but without further information, I am unable to answer your concerns fully. Please contact me to discuss on 0121 744 4144 or sarahj@smart-homes.co.uk. Kind Regards, Sarah Jenkins

3/5

Google

Rating only, no written review.

Michael · 2 October 2018

Agent replied · 1 October 2023

Hi Michael, thanks for your feedback. At smarthomes we are constantly trying to improve our service where ever we can, so we would appreciate some further feedback on how we provide a 5 star service. Best Regards, Jamie Smart

4/5

Google

Rating only, no written review.

Joey · 2 October 2018

Agent replied · 1 October 2023

Dear Joey, we love helping our customers and always aim to meet every expectation. That's why we really appreciate you taking the time to let us know about your experience. We hope you call on us again in the future.

5/5

Facebook

Rating only, no written review.

Laura · 19 November 2015

5/5

Facebook

Rating only, no written review.

Sarah · 31 October 2015

5/5

Facebook

Rating only, no written review.

Micky · 2 August 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Smart Homes Ltd's Google reviewsLeave Smart Homes Ltd a review

Questions about Smart Homes Ltd Shirley

Has Smart Homes Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Smart Homes Ltd, Shirley won Platinum.

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