Trusted Agent profile · Shetland
★★★★★
193 reviews across 3 platforms
St. Olaf's Hall, Church Road, Lerwick, Shetland, ZE1 0FD
Harper Macleod's office in Shetland, at St. Olaf's Hall, is rated 4.6 out of 5 across 193 reviews on three platforms, including 12 Google reviews rated 4.9.
12
Reviews on Google
This office
8
Reviews on Facebook
Business-wide
173
Reviews on Trustpilot
Business-wide
Every review we hold for the Shetland office, from every platform, shown as written. First names only.
5/5
TrustpilotSean McCarney was excellent in handling…
Sean McCarney was excellent in handling my injury and compensation case. He was always quick to respond to any emails or questions I had, which made the whole process much less stressful.
Hello Sean, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.
5/5
TrustpilotMorgan Landels handled my employment…
Morgan Landels handled my employment settlement and I couldn't be happier with the service. He was professional, efficient and always made things clear throughout the process. Highly recommended!
Dear Daniel, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to Morgan!
1/5
TrustpilotDreadful
Dreadful. Ripped my family apart following the execution of the will of my grandfather. Issued one set of instructions then decided I had additional legal rights entitlement which came as a shock to my aunt. No family counselling no mediation. No understanding of whether I could afford to give up my legal rights. Just misery and a ton of pressure to give up my legal rights. Do not touch with a barge pole.
5/5
TrustpilotSean mccarney was Amazing and very…
Sean mccarney was Amazing and very transparent throughout this whole process
Dear Kareem, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us!
5/5
TrustpilotWhilst a lengthy process my claim was…
Whilst a lengthy process my claim was resolved professionally and positively by Sean McCarney who was a pleasure to deal with throughout the process. Thanks
Dear Ross, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
5/5
TrustpilotSuperb!!
Superb conveyancing service from this highly organised and communicative company. Their service was superb and we cannot praise them high enough.They made our the buying of our cottage so much easier than we imagined, and always with a super friendly approach.Special mention to Janna Macdonald, who not only knew her stuff, but was totally amazing throughout the whole process.
Dear Marrianne, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
5/5
TrustpilotLaura at Harper Macleod
I dealt with Laura and she was amazing from start to finish. She kept me informed throughout my settlement case, called and emailed and was very efficent. Thanks Laura as you made my experience swift and easy.
Lauren, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
5/5
TrustpilotLiz was very helpful
Liz was very helpful, efficient, polite and quick while taking the time to check it was right.I received the important document needed instantly so it made my application faster.A diligent and impressive service.
Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
5/5
TrustpilotGreat service
Great service , kept up to date with everything going on , very pleased with the lawyers involved, done a superb job ..: thanks again
Dear Sharon, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.
5/5
TrustpilotCallie MacKay at Harper Macleod…
Callie MacKay at Harper Macleod answered all our queries very promptly and made us feel like we were her only clients. She provided a very professional and personal service throughout the process of selling our house and purchasing our new home. She was outstanding.
Dear Steve, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.
5/5
TrustpilotHelped me and my employer in process of…
Helped me and my employer in process of skilled worker Visa last year. Good Proffessional support. Thanks
Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated!
5/5
TrustpilotStuart Cameron took care of everything…
Stuart Cameron took care of everything with no hassle or fuss. Every contact was precise and to the point, which made it easy for communications, and every step of the claims process was explained and expertly guided through.
Dear Ian, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!
5/5
TrustpilotPositive experience in supporting the…
Positive experience in supporting the conveyancing of a property purchase.
Hello Andy, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.
5/5
TrustpilotA senior claims handler named Joe…
A senior claims handler named Joe helped me hugely through an accident claim process, he ensured I was up to date every step of the way, I would highly recommend anyone to use Harper Macleod
We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.
5/5
TrustpilotGreat Service
Would highly recommend using Harper MacLeod , efficient and excellent at communicating with clients.
We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.
5/5
TrustpilotWould highly recommend very…
Would highly recommend very professional and managed to resolve my situation in a timely manner.
Dear Samantha, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
5/5
TrustpilotFantastic company
Fantastic company, with great staff, who acted professionally and provided regular updates keeping me informed at all times. Would highly recommend!!
We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.
5/5
TrustpilotLaura Archibald, Harper MacLeod
Laura Archibald from Harper MacLeod has recently assisted me with property conveyancing. She did a fantastic job and was very communicative and prompt with all her efforts and concluded the transaction very efficiently. Thank you!
Hi Pippa, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us!
1/5
TrustpilotHad a warm referral to get our estate…
Had a warm referral to get our estate looked at for tax and succession possibilities. Had a very direct meeting with one of their solicitors. He basically ignored the issues that we asked him about - we stated that these were the issues that we were particularly concerned about. No recommendations were offered in a multi-page essentially boiler plate report. And then he has charged us over 2000 GBP! Complete waste of time and money!
Dear Esther, we are sorry to hear that you wouldn't recommend Harper Macleod to others. In order for us to address any issues, it would be helpful if you could share some additional information by completing the form located on our feedback page - https://www.harpermacleod.co.uk/feedback/
5/5
TrustpilotHighly recommend
Highly recommend Harper Macleod LLP - especially Craig McKellar. Craig handled the whole situation brilliantly, explaining each step of the process and really going above and beyond. I felt listened to and that my case was in good hands. Thanks so much again
Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated & we'll pass your comments onto the team!
5/5
TrustpilotExceptional service throughout.
From start to successful conclusion, I found the communication and support provided by the team at Harper Macleod to be exceptional, and I would highly recommend to anyone looking for legal representation in a personal injury claim.
We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.
5/5
GoogleHarper Macleod made selling my house very easy. Robert and Kira were really helpful. They made the whole process simple, especially as it was my first time selling a house. They have a great website and good system for seeing how many home reports have been downloaded. I would definitely recommend.
Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.
5/5
TrustpilotGood experience
Good experience, was updated regularly and very helpful
Dear John, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
5/5
TrustpilotI recently purchased my home with the…
I recently purchased my home with the support of Andrea Ross, from Harper Macleod. Andrea was fantastic throughout the whole process. She was was thorough and kept me update at every opportunity. I would highly recommend her service.
Dear Tabitha, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Harper Macleod's Shetland office has 193 reviews across three platforms: 12 on Google, 8 on Facebook (across the whole business), 173 on Trustpilot (across the whole business).
Harper Macleod Shetland is rated 4.6 out of 5 across all 193 reviews, and 4.9 out of 5 on Google from 12 reviews.
Harper Macleod Shetland, St. Olaf's Hall, Church Road, Lerwick, Shetland, ZE1 0FD.
