Trusted Agent profile · Shetland

Harper Macleod Shetland reviews

4.6

★★★★★ Excellent

193 reviews across 3 platforms

St. Olaf's Hall, Church Road, Lerwick, Shetland, ZE1 0FD

Harper Macleod's office in Shetland, at St. Olaf's Hall, is rated 4.6 out of 5 across 193 reviews on three platforms, including 12 Google reviews rated 4.9.

Google logo

4.9 / 5

12

Reviews on Google

This office

Facebook logo

2.0 / 5

8

Reviews on Facebook

Business-wide

Trustpilot logo

173

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shetland office, from every platform, shown as written. First names only.

5/5

Trustpilot

Exceptional Service

Harper MacLeod managed our entire estate process, overseeing property viewings and the sale of our house while we were abroad. They maintained regular communication, updating us on viewings and offers, and navigated the overall sale with professionalism and ease. I highly recommend their services to anyone seeking a comprehensive solution for selling a house, encompassing estate agents to solicitors, with transparent and no hidden costs

Eva · 23 December 2023

Agent replied · 13 June 2024

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

1/5

Trustpilot

Harper Macleod - They don't even deserve one star.

I required urgent legal advice, someone told me to contact Harper Macleod. On the Review Solicitors website, the company promises:"We put your needs at the heart of everything we do… we'll work harder than anyone else to understand your needs and objectives."So I contacted one of their many solicitors. Blaming administrative affairs, they managed to drag me along for a month without a response. They then informed me that if I paid more than agreed upon, they would kindly look into my matter.After a month of getting nowhere, I finally understood that I needed to return to the drawing board. So, I contacted a reputable solicitors company. Within two working days, I received a detailed response to my letter. But after a month with Harper Macleod, it may be too late by now.I hope you don't suffer the same ordeal as I did with Harper Macleod. No one should endure that.They don't even deserve one star.

Steven · 3 August 2022

Agent replied · 13 June 2024

Dear Mr Rosenberg, we are sorry to hear that you wouldn't recommend Harper Macleod to others. In order for us to address any issues, it would be helpful if you could share some additional information (relevant contacts and service areas) by completing the form located on our feedback page - https://www.harpermacleod.co.uk/feedback/

5/5

Trustpilot

Car Accident

My daughter and I were in a car crash March 2023, we have never been in a car accident before, obviously a very traumatic experience. I was contacted by the solicitor who explained the process, kept me fully updated, listened to me and never rushed me to make any decisions. Very professional service received at all times.

Dodo · 2 May 2024

Agent replied · 13 June 2024

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Excellent service. Dealing with Harper MacLeod has been a…

Dealing with Harper MacLeod has been a hassle free experience while selling my house. Susan was excellent dealing with all queries promptly. Wouldn't hesitate to use again.

Paul · 31 January 2023

Agent replied · 13 June 2024

Dear Paul, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Kept me informed

I was kept informed and updated with progress throughout the process of my claim.

Janice · 6 November 2025

Agent replied · 24 December 2025

Dear Janice, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

I am truly grateful to this law firm…

I am truly grateful to this law firm for handling my accident case with great professionalism. They not only resolved my case successfully but also helped me recover my fees and losses. The team was supportive, kind, and maintained clear communication throughout the process. I sincerely appreciate their services and would highly recommend them to anyone seeking legal assistance.

Faiza · 18 June 2025

5/5

Trustpilot

Stuart was professional and kept me up…

Stuart was professional and kept me up to date with claim. Thank you.

A · 23 April 2025

5/5

Trustpilot

Top Work

Scott was patient, diligent, appropriately cautious when we got ahead of ourselves. He communicated clearly and thoroughly and concluded the transaction efficiently.

Dave · 26 February 2023

Agent replied · 13 June 2024

Dear Dave, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

The excellent legal services

Andrea Ross, Harper Macleod, is an exceptional solicitor. Her professionalism, expertise and dedication make dealing with her a truly remarkable experience. I highly recommend her. I received the excellent professional and efficient service. I very much appreciate Andrea’s hard work and commitment to progressing my sale and purchase as quickly as possible.

Oksana · 24 April 2024

Agent replied · 13 June 2024

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

5/5

Trustpilot

Professional and Helpful, Can't fault them

I have been dealing with Harper McLeod for most of this year and it has been really good. Everything I asked was dealt with quickly and professionally and the paralegal dealing with me was extremely helpful and friendly.I can't recommend them enough and will keep them in mind if I ever need legal help again in the future

Stuart · 4 December 2023

Agent replied · 13 June 2024

Dear Stuart, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Amazing experience

We had Will Davidson as our solicitor and he was amazing, very helpful and got everything sorted out for us quickly and professionally and took all the stress out of the process for us so we cant recommend enough. Anytime we popped into the firm all the other staff we spoke to were lovely, will definitely use again!

Michelle · 29 November 2023

Agent replied · 13 June 2024

Dear Michelle, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

PI Claim Excellent Service

I had a PI claim and couldn’t recommend Harper Macleod more. I was represented by Paige and she was so helpful and supportive during a difficult time. She was excellent at explaining a process I knew nothing about, and provided regular updates throughout. I will recommend the firm to everyone and not hesitate to use them myself again in the future.

Kashel · 25 March 2025

5/5

Trustpilot

Excellent conveyancing from Susan…

Excellent conveyancing from Susan Breen.

Christine · 5 December 2025

Agent replied · 24 December 2025

Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Facebook

I recently engaged Harper Macleod LLP to facilitate the transfer of business assets to ourselves for a Subway franchise we just purchased in Darnley this week. Throughout the process, Nick in Glasgow and Scott in Edinburgh offices both provided exceptional support and guidance and remained in close contact throughout. Their professionalism and attention to detail were evident every step of the way. Despite facing some tight deadlines, Nick and Scott managed the process efficiently and effectively, even meeting timeframes that I initially thought myself might be challenging. Their dedication and expertise ensured that the transfer was completed smoothly and within the expected timeframe. I greatly appreciate their efforts and wouldn't hesitate to recommend Harper Macleod LLP for any business-related legal needs!

IIbrahim · 31 March 2024

5/5

Trustpilot

Our experience of Harper Macleod under…House Purchase

Our experience of Harper Macleod under the circumstance's very smooth. In spite of key staff suffering from covid and broken bones and with heavy workload they coped in a professional manner and the attention to detail on aspects unusual to the property. There costs were fair and competitive.We intend to use them for another project in the very near future. Richard and Angela Rideout

R · 21 September 2022

Agent replied · 13 June 2024

Dear Mr Rideout, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated! Kind regards, Harper Macleod Team

5/5

Trustpilot

Excellent service from Harper Macleod

Excellent service from Laura Archibald at Harper Macleod when completing our discharge of standard security. This was completed very quickly from first contact with constant updates from Laura during the process. Highly recommend Harper Macleod

Ewan · 19 July 2024

Agent replied · 29 August 2024

Dear Ewan, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team!

5/5

Trustpilot

Sale of house

Recently sold our house through the firm. The property department were amazing. So professional and prompt. Will Davidson dealt with the legal side, he too was prompt, professional and very easy to deal with. Highly recommended.

Linda · 10 June 2024

Agent replied · 13 June 2024

Dear Linda, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Google

Harper Macleod LLP were excellent in the sale of my house. This was my first house sale and from the beginning of the process to the end they provided brilliant support and guidance. The process was made simple for me and each step was explained fully. They were very efficient and effective with communications.

Laura · 27 March 2023

Agent replied · 19 June 2024

Dear Laura, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Car accident compensation

Following a serious car accident Harper McLeod worked hard for me to get a decent compensation claim. It took quite a while to complete but Richard S rigorously made sure everything was in place before putting in claim. He succeeded in getting more than originall was offered and I am very happy with outcome.

Ann · 16 March 2023

Agent replied · 13 June 2024

Dear Ann, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Google

Thank you for making our house sale go smoothly. It was comforting to know the sale was in your hands. We felt well looked after. I will be recommending Harper MacLeod to friends and relatives.

Yvonne · 26 March 2024

Agent replied · 19 June 2024

Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated!

1/5

Trustpilot

After complaining to Bowls Scotland…

After complaining to Bowls Scotland about a Harper McLeod solicitor displaying bullying and controlling behaviour, as well as telling lies, he’s now blocked my email address, as well as Harper McLeod refusing to get involved.I must be clear that this unacceptable behaviour was in his role as Bowls Scotland Disciplinary Officer, which really makes no difference.The guy’s a bully, tried to control me, and told lies, all of which I had evidence of.I’d avoid using this guy at all costs, but due to Trustpilot’s rules, I cannot name this despicable individual.

Garry · 10 May 2023

5/5

Trustpilot

The Lawyers at Harper Macleod are…

The Lawyers at Harper Macleod are extremely professional, compassionate and helpful throughout my case, I felt very confident and secure in their care

Annie · 10 September 2024

Agent replied · 22 October 2024

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

5/5

Trustpilot

TenaciousI have received an excellent service…

I have received an excellent service from Mr Richard Steell of Harper MacLeod. I am very grateful for his tenacity in pursuing my settlement and for the advice given during the process. I have no hesitation in recommending Harper MacLeod Llp.

Jean · 25 August 2023

Agent replied · 13 June 2024

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

5/5

Trustpilot

I was supported by Craig McKellar to…

I was supported by Craig McKellar to complete a claim and he was brilliant. I could not have asked for a better solicitor.

Giuseppe · 22 July 2024

Agent replied · 29 August 2024

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Harper Macleod's Google reviews
The Trusted Agent

Is this your office? Claim your page.