Trusted Agent profile · Shetland

Harper Macleod Shetland reviews

4.6

★★★★★ Excellent

188 reviews across 3 platforms

St. Olaf's Hall, Church Road, Lerwick, Shetland, ZE1 0FD

Harper Macleod's office in Shetland, at St. Olaf's Hall, is rated 4.6 out of 5 across 188 reviews on three platforms, including 12 Google reviews rated 4.9.

Google logo

4.9 / 5

12

Reviews on Google

This office

Facebook logo

2.0 / 5

8

Reviews on Facebook

Business-wide

Trustpilot logo

168

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shetland office, from every platform, shown as written. First names only.

5/5

Trustpilot

Non-fault RTC excess recovery.

Non-fault RTC excess recovery.Excellent, swift and professional service.Would definitely use the firm again.

Nick · 15 July 2024

Agent replied · 29 August 2024

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Excellent Service

Excellent Service. Always very quick and transparent communication kept throughout the whole process. Would 100% recommend to go with this company for absolute peace of mind.

Ryan · 17 October 2023

Agent replied · 13 June 2024

Dear Ryan, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Great job,Appreciated

I am extremely pleased.Laura Gallacher (Harper Macleod LLP )who handled my case has done a great job.She kept me informed at all times.Thank you very much!

Shyla · 13 October 2023

Agent replied · 13 June 2024

Dear Shyla, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

1/5

Facebook

By far, the worst experience I’ve had with any service. And I have dealt with a lot of solicitors. They are rude, abrasive and so unhelpful to the point that they would rather be awkward than help you. When asking why we needed to provide some sensitive information, the response was shocking, including and I quote “clearly this matter is going to be more hassle than it is worth”. They refused to represent us, because we wanted to know why they required this particular information.

Aaron · 8 March 2021

5/5

Trustpilot

Sold our house recently using Harper Macleod

Sold our house recently using Harper Macleod for both Estate Agency and Legal. Excellent advice and service from both Karen in Estate Agency and Susan in Legal.

Alison · 31 March 2023

Agent replied · 13 June 2024

Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Excellent customer service & great…

Excellent customer service & great communication. Very easy to deal with & would definitely recommend them.

Susan · 20 December 2023

Agent replied · 13 June 2024

Dear Susan, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Great

Harper Macleod is a fantastic firm. Robert, our paralegal, was both expeditious and accommodating throughout our situation. Would highly recommend.

Consumer · 17 August 2023

Agent replied · 13 June 2024

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

5/5

Trustpilot

Susan at Harper Macleod was great and…

Susan at Harper Macleod was great and made the sale of our property very straightforward, will use again and can highly recommend.

Nick · 20 April 2023

Agent replied · 13 June 2024

Dear Nick, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

I have just purchased a property using…

I have just purchased a property using Harper Macleod. Susan Shand provides a professional and efficient service. I highly recommend this company.

Nick · 4 February 2023

Agent replied · 13 June 2024

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

5/5

Google

Excellent company to deal with and our house sale and new purchase went through smoothly as expected. Thank you.

Graeme · 27 March 2023

Agent replied · 19 June 2024

Dear Graeme, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated! Kind regards, Harper Macleod Team

5/5

Trustpilot

smooth conveyancing

Harper Macleod made the selling of my property easy.They handled everything very professionally and were always available to answer any questions I had.

Ana · 5 November 2022

Agent replied · 13 June 2024

Dear Ana, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated! Kind regards, Harper Macleod Team

4/5

Trustpilot

Conveyancing

Andrea Ross provided a first class conveyancing service

Philip · 6 December 2023

Agent replied · 13 June 2024

Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated & we'll pass your comments onto the team!

5/5

Trustpilot

Excellent service

Very helpful, explained everything in language a layman could understand. Would recommend them to anyone requiring solicitors.

David · 22 March 2023

Agent replied · 13 June 2024

Dear David, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Great experience with Harper Macleod…

Great experience with Harper Macleod LLP. overall no complaints. the Communication and service was outstanding.

Customer · 21 March 2023

Agent replied · 13 June 2024

Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Great service

Great service ! Keeping updated ! Friendly and caring staff.

Angie · 4 August 2023

Agent replied · 13 June 2024

Dear Angie, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

conveyancing

thank you andrea,for completing the sale of the old mill

Stephen · 30 March 2023

Agent replied · 13 June 2024

Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated!

1/5

Trustpilot

WORST LAW FIRM

HARPER MACLEOD are the worst law firm I have ever dealt with. I've been using lawyers 30 years. One of the senior partners is so self interested and he lost papers. DON'T USE THIS COMPANY.

Mr · 7 August 2023

1/5

Facebook

Terrible experience from Victoria Robinson at the Glasgow office. Such lack of communication. She ignores emails and voicemails, never answers the phone. She keeps you waiting in limbo for long periods of time. I will certainly be using a different firm in future.

Annie · 6 November 2022

5/5

Google

Great service and professional throughout.

Martyn · 27 March 2023

Agent replied · 19 June 2024

Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Harper MacLeod handled our property…

Harper MacLeod handled our property purchase in January and it couldn't of gone smoother!

Chris · 18 March 2019

Agent replied · 13 June 2024

Dear Chris, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated! Kind regards, Harper Macleod Team

5/5

Google

Very good service provided and so friendly too!

Martin · 28 March 2019

Agent replied · 19 June 2024

Thank you Martin for your kind words. We really appreciate you taking the time out to share your experience with us, and we are glad that you were satisfied with the service you received. If you, or any of your friends or family, require any of our services in the future please get in touch. We're always here to help.

1/5

Facebook

After more than two years they have given up on our case. Response times not good; 2 months would pass with no updates.

Vanessa · 20 November 2018

1/5

Facebook

Over rated by quite alot,

John · 26 August 2022

5/5

Facebook

I did not work at harper McLeod I worked in the royal concert hall

Janet · 7 July 2014

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Harper Macleod's Google reviews

Questions about Harper Macleod Shetland

How many reviews does Harper Macleod Shetland have?

Harper Macleod's Shetland office has 188 reviews across three platforms: 12 on Google, 8 on Facebook (across the whole business), 168 on Trustpilot (across the whole business).

What is Harper Macleod Shetland's rating?

Harper Macleod Shetland is rated 4.6 out of 5 across all 188 reviews, and 4.9 out of 5 on Google from 12 reviews.

Where is Harper Macleod's Shetland office?

Harper Macleod Shetland, St. Olaf's Hall, Church Road, Lerwick, Shetland, ZE1 0FD.

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