Trusted Agent profile · Shetland

Harper Macleod Shetland reviews

4.6

★★★★★ Excellent

188 reviews across 3 platforms

St. Olaf's Hall, Church Road, Lerwick, Shetland, ZE1 0FD

Harper Macleod's office in Shetland, at St. Olaf's Hall, is rated 4.6 out of 5 across 188 reviews on three platforms, including 12 Google reviews rated 4.9.

Google logo

4.9 / 5

12

Reviews on Google

This office

Facebook logo

2.0 / 5

8

Reviews on Facebook

Business-wide

Trustpilot logo

168

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shetland office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience with Harper Macleod!

Will at Harper Macleod has been absolutely amazing. He was so on top of everything, making the buying and selling process so easy and relaxed. He took care of everything so fast, and we felt in safe hands from the moment go. There was never a point where we had to chase him up, he was always on the ball with progressing matters and keeping us updated. Can't thank him enough for being brilliant and taking any stress out of buying a new home!

Kai · 4 June 2026

Agent replied · 24 September 2026

Hi Kai, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one!

5/5

Trustpilot

My experience with Harper Macleod…

My experience with Harper Macleod especially Olivia Denheen was nothing short of outstanding. Having had no success with a previous company i was stressed and unsure of any success at all but she looked into my case and spotted immediately the potential case of negligence. She handled my case with utmost professionalism considering the complexity of it at times. Her positive approach throughout and gentle reassuring when at times i was a bit deflated after the trauma I had gone through made me upbeat and confident of a favourable outcome. I received a settlement that exceeded my expectations. I would recommend Harper Macleod in a heartbeat.

John · 23 March 2026

Agent replied · 2 June 2026

Dear John, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

5/5

Trustpilot

I can’t thank Harper Macleod enough for…

I can’t thank Harper Macleod enough for their perseverance through my almost 3 year case. In particular, Lauren was an absolute pleasure to deal with and I really appreciate all of her hard work to get the best outcome for me. A great legal team who put their client at the heart of everything. Thank you.

Charlotte · 1 September 2026

Agent replied · 24 September 2026

Dear Charlotte, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Great FTB experience in Edinburgh

Kate and Aileen were fabulous helping with my purchase as a first time buyer in Edinburgh. The vetting process was upfront and very quick even with overseas parties. Aileen was supportive and efficient when it came to making the offer, and Kate was very helpful later in the process making sure everything was completed in a timely manner. Wouldn’t hesitate to use their services again in the future. Thank you both!

Margaux · 14 May 2026

Agent replied · 2 June 2026

Dear Margaux, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Harper MacLeod for conveyancing sale

I recently used Harper MacLeod for a Conveyancing Sale matter. Will Davidson was the fee earner dealing with the process and he was extremely helpful and pleasant to deal with. Will concluded the sale quickly and efficiently and I was treated in a very professional, kind and courteous manner. Not being in Scotland meant Will had to explain the vagaries of Scottish Conveyancing and he was patient and informative. I fully recommend him.

Mrs · 20 March 2026

Agent replied · 2 June 2026

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

Personal Injury Experience

I was injured in a minor car crash and used Craig McKellar as my solicitor for the personal injury claim. From start to finish he was highly professional and approachable, and he took the time to clearly explain every step of the process so I always knew what was happening. He made what could have been a stressful experience much easier to deal with and ultimately secured a settlement that was more than I was expecting. I wouldn’t hesitate to recommend Craig to anyone needing a personal injury solicitor.

Ross · 12 January 2026

Agent replied · 2 June 2026

We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.

5/5

Trustpilot

Thank you Laura!

I wanted to express my sincere gratitude for Laura at Harper Macleod. She has been incredibly polite and professional while dealing with my claim over the past several months. Her constant support and clear guidance were invaluable, and I'm so pleased she was able to help resolve everything. I highly recommend Harper Macleod and particularly Laura’s services.

Allana · 11 June 2026

Agent replied · 24 September 2026

Dear Allana, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

5/5

Trustpilot

Stuart Cameron made the experience…

Stuart Cameron made the experience easier as keeping in touch all the time even though it was long process. But he was always professional and keeping me updated what was going on, would highly recommend him to anyone going through the same process.

Stuart · 3 September 2026

Agent replied · 24 September 2026

Dear Stuart, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

5/5

Trustpilot

Laura McLean - Exceptional!

Laura McLean dealt with my separation and divorce from start to finish. Laura was exceptional. She guided and advised me through the whole process skilfully and professionally, putting my interests first in everything. I couldn’t recommend her more!

Kathleen · 9 September 2026

Agent replied · 24 September 2026

Dear Kathleen, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

5/5

Trustpilot

Fantastic Service

Andrea and Georgia were amazing in helping me to buy my house. They were so efficient and updated me regularly in the process. It made what could have been a stressful task so much easier. I couldn't recommend them more and I will definitely be using them in the future!

Neave · 17 June 2026

Agent replied · 24 September 2026

We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.

5/5

Trustpilot

Person Injury 10/10

I was injured in a car crash and used Harper Macleods services for my personal injury claim, Stuart Cameron was my Senior Claims Handler. From the start of my case he was extremely supportive and approachable and clearly explained every step of the process. I wouldn’t hesitate to recommend Stuart, I couldn’t have hoped for a better handler.

Meg · 12 March 2026

Agent replied · 2 June 2026

Dear Meg, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

5/5

Trustpilot

My case handler for the RTA was Olivia…

My case handler for the RTA was Olivia Denheen, and I was extremely pleased with the way she managed my case. She was consistently prompt, professional and thorough throughout the entire process. Olivia always kept me fully informed at every stage, provided regular updates, and responded promptly and clearly to any queries I had. Her professionalism, communication and support made what was a difficult process much easier to navigate, and I am very grateful for her assistance.Highly recommended.

Iresh · 10 September 2026

Agent replied · 24 September 2026

Hi Iresh, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us!

5/5

Trustpilot

10/10 Service

My personal injury claim was dealt with by Stuart Cameron (Senior Handler) and I could not recommend Stuart or Harper Macleod more. I was kept up to date and never had to chase for information. This could have been a stressful process but due to Harper Macleods fantastic staff it couldn’t have been further from stressful. I was delighted with my settlement and will be returning to the company for any future legal advice.

Mel · 27 August 2025

Agent replied · 25 September 2025

Dear Mel, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

5/5

Trustpilot

Personal injury claim

I had the pleasure of having Alana deal with my case and she was wonderful from the beginning to the end. She got in touch with me and talked me through my options and what needs to happen/ will happen next. She always kept me informed and checked on my progress. I felt listened to and heard when speaking to her and she raised all my concerns and took everything onboard. Harper Macleod was definitely the right call for my call. I would absolutely recommend their services to anyone.

Tia · 3 August 2026

Agent replied · 24 September 2026

We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.

5/5

Trustpilot

I would give 10 stars if i could!

I would give 10 stars if i could, cant recommend specifically Elizabeth and Tsara enough. Ive been working with Elizabeth for a few years now and have had the chance to work with Tsara through my partners visa journey. It seemed like mission impossible to get this specific visa for him to move from one country to the uk and Elizabeth has made every single step so clear and seamless, we have had 3 applications now processed with elizabeth. Any hurdle that we faced she found a way round it and laid everything out for me in black and white it was perfect. Tsara has processed our most recent application and again if we had to do this ourselves, we would have been lost but she has made the process so stress free and i couldnt recommend them enough. Cant thank you guys enough, you know what you have done for us so thank you !!

Brooke · 15 July 2026

Agent replied · 24 September 2026

Dear Brooke, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

5/5

Trustpilot

I was given respect and compassion from…

I was given respect and compassion from the first contact to resolution. Amy Dixon was professional, experienced and efficient. I could not have asked for a more positive interaction .

Ali · 21 July 2026

Agent replied · 24 September 2026

Hi Ali, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us!

5/5

Trustpilot

I dealt with Karen Barre at Harper…

I dealt with Karen Barre at Harper MacLeod. Karen had a lovely manner and I felt comfortable with her always dealt with her on the phone and was always put at ease. This was my first injury case and she was polite and patient. I would not hesitate using Karen again.

Serena · 12 February 2026

Agent replied · 25 February 2026

Hi Serena, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us!

5/5

Trustpilot

Professional, quick, attentive, and respectful

I had a pleasure of working with Callie Mackay who is extremely knowledgeable and professional and made the process of buying property very easy and comfortable for me. Her communication is impeccable and I never had to wait or chase. This was my first such a purchase and Callie guided me through every step and I also heard from the other side and other parties involved that my solicitor was always super quick, professional, and on point. I would not hesitate to go back whenever legal advice is required.

EK · 5 July 2026

Agent replied · 24 September 2026

Thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

5/5

Trustpilot

Harper Macleod LLP

Paige was excellent throughout my case. She was professional, supportive, and kept me informed every step of the way. Communication was clear and prompt, which made the whole process much less stressful. I really appreciate her hard work and would highly recommend her to anyone needing assistance with a claim.

Jordan · 11 February 2026

Agent replied · 25 February 2026

Hi Jordan, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one!

5/5

Trustpilot

We had the personal injury claim and…

We had the personal injury claim and throughout the whole process Ms Karly Ward has been so supportive and helpful moreover she guided us well. Karly Ward is highly efficient and friendly and we got our Claim.

Zara · 8 May 2026

Agent replied · 2 June 2026

Dear Zara, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

5/5

Trustpilot

My experience with Paige was brilliant

My experience with Paige was brilliant. I was well communicated with. She was professional in every matter and I enjoyed the experience.

Abbie · 12 August 2026

Agent replied · 24 September 2026

We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.

5/5

Trustpilot

I had the most easiest and stress free…

I had the most easiest and stress free experience with this team, they stayed in contact throughout and also answered any questions needing answered. Reassurance was gave all the way to the end. Thank you for your continued support

Tammy · 25 March 2026

Agent replied · 2 June 2026

Dear Tammy, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

5/5

Trustpilot

FIRST CLASS

Olivia has from the very beginning of the process been very professional with the way she dealt with my case. Always keeping me updated at every stage, and nothing was a bother to her, in answering any and all of my questions. I hope Harper Mcloud realise how much of an asset she is to their company , its a revelation nowadays to have someone that knows and cares about their clients. I would thoroughly recommend her and Harper Mcloud

Steven · 13 May 2026

Agent replied · 2 June 2026

Hi Steven, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us.

5/5

Trustpilot

Karyn Richmond was extremely helpful

Karyn Richmond was extremely helpful, professional and worked very timeously in all she did for me. I cannot recommend Karyn or Harper Macleod LLP highly enough, nothing was too much trouble.

S · 14 May 2026

Agent replied · 2 June 2026

Hello, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Harper Macleod's Google reviews

Questions about Harper Macleod Shetland

How many reviews does Harper Macleod Shetland have?

Harper Macleod's Shetland office has 188 reviews across three platforms: 12 on Google, 8 on Facebook (across the whole business), 168 on Trustpilot (across the whole business).

What is Harper Macleod Shetland's rating?

Harper Macleod Shetland is rated 4.6 out of 5 across all 188 reviews, and 4.9 out of 5 on Google from 12 reviews.

Where is Harper Macleod's Shetland office?

Harper Macleod Shetland, St. Olaf's Hall, Church Road, Lerwick, Shetland, ZE1 0FD.

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