Harper Macleod Shetland reviews

★★★★★ 1/5

Trustpilot

The Pedastal Of Stars Is Misleading

Living in the US I was referred to these solicitors by a family lawyer who did not litigate and therefore recommended Harper Macleod LLP. Of course money is the name of the game first and foremost and one was led to believe that you get a first class representation which is unfortunately in my case is not an exact statement that I would now use. A family estate has been going on for five years and the lawyer involved in that estate has been found to have been delaying the funds and with failure to produce proper accounting invoices when requested by the executors.Additionally, failure to disperse funds and withholding funds without proper reason after five years. The estate lawyer representing the deceased has been back and forth with the threat of court action for well over a year to get proper closure. The one and only reason I employed Harper Mcleod was with the thought to get help in getting this lawyer to provide invoices and receipts since the ones supplied have numerous discrepancies and with two accountants being paid to name but a few discrepancy's for a relatively straightforward estate . As a third party beneficiary one is not in any way legally involved in the process even although you are the party to be paid, but all the lawyers happily take their pickings from the estate as it stands. One must remember that the current situation in Scottish law is not for your lawyer to aggressively go after the offending lawyer who in the past was reprimanded for numerous wrongdoings by the Scottish Law Society. So here I am after paying out over £ 3,180 to Harper Macleod and all I am told is the same story that has been mentioned over the past year is to wait, consistently asking to be paid more money upfront without any clear pathway to resolve this issue as a beneficiary. This personally this is not my type of "representation," paying £ 350 per hour to have no clarity, support or having the feeling of a lawyer on your side is in my view unacceptable. It has constantly been felt that there is a sense of indifference and no defined positive assistance to resolve the many unanswered questions which have been supplied and noted above. The worst law firm I have ever come across in this area of practice.*Update* To reply to your cut and paste response. In the first instance I did fill out your " customer feedback " a few weeks past and as expected had no reply from your business.

Brian · 7 August 2023

★★★★★ 5/5

Trustpilot

Excellent Communication

The claim handler, Sean, who dealt with my claim was fantastic. He was very helpful, communicated clearly, and kept me aware of timelines and expectations. This was particularly appreciated given the communication issues I had with my insurance company.

Stewart · 31 July 2026

★★★★★ 5/5

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Excellent service from Susan Breen and…

Excellent service from Susan Breen and the team who looked after the sale and conveyance of my property. Definitely recommended

Juliette · 25 November 2025

★★★★★ 5/5

Trustpilot

5 stars is not enough

5/5 is not enough for the service provided by all at Harper Macleod. Stuart Cameron dealt with my personal injury claim and he is a credit to the company, from the outset Stuart filled me with confidence that my claim was in experienced hands. Each step was explained thoroughly and progressed efficiently. My claim settled for substantially more than I thought it would, great job all.

Ruth · 26 November 2025

★★★★★ 5/5

Trustpilot

Great company, thank you!

Great company! Dealt with Craig and he was brilliant from start to finish, always on hand with any advice. Really appreciate his time and patience.

Ash · 9 September 2025

★★★★★ 5/5

Trustpilot

Harper Macleod made my injury claim as…

Harper Macleod made my injury claim as smooth and seamless as possible. Laura in particular was polite and kind every step of the way. She answered all my questions and gave me regular updates throughout. Highly recommend!

Jade · 25 June 2026

★★★★★ 5/5

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I would recommend Harper and macleod to…

I would recommend Harper and macleod to any one as they are quick at settling claims and guide you through the process discussing everything in detail and telling you what the outcome will be.

IAN · 14 July 2026

★★★★★ 5/5

Trustpilot

Had a great experience with Morgan at…

Had a great experience with Morgan at Harper Macleod. He was very helpful, professional and friendly and explained all the legal jargon in a way which was very easy to understand.

Natalie · 27 July 2026

★★★★★ 5/5

Trustpilot

Stuart Cameron , insurance claim

Stuart Cameron has done everthing in his power to help our situation over the recent few months. He has worked with dedication & determination , he is an absolute credit to your company & you guys are very lucky to have him in your employment

Mcarthur · 16 April 2026

★★★★★ 5/5

Trustpilot

Get the job done

I have worked with Aileen Venables for many years on various property transactions and she has always delivered on time and to a high standard. On this transaction, we also worked with Kate Karnaukhova and she really did pull out all the stops to get our transaction completed on time. I would highly recommend Harper Macleod as a trusted partner for your legal requirements.

Elaine · 13 May 2025

★★★★★ 1/5

Trustpilot

Bad Experience

Was told to pay an initial fee over the phone and that would give my Solicitor a chance to review my options. Was not updated on costs at all as it was just going to be a yes/no answer to see if it would justifying it going to court paid for information i already knew, and also for work that i told her not to do .And at the end off the day they did not no any more that my Energy (cab) advisor knew and that was free advise.And then was stung with a horrendous bill. Not impressed nor would recommend very disappointed 😞

Mr · 23 February 2026

★★★★★ 5/5

Trustpilot

Fantastic Support from Paige Watson at Harper Macleod LLP

I had a very positive experience with Harper Macleod LLP when they assisted me with my insurance claim following a car accident. The case was handled professionally from beginning to end, and I’m very pleased that the claim was successfully resolved in my favour.

Ishtiaq · 13 March 2026

★★★★★ 5/5

Trustpilot

Joe did a first class job from start to…

Joe did a first class job from start to finish when claiming for my injuries after a non fault car crash . He kept me informed throughout the process. I wouldn’t hesitate to recommend this company and would definitely use them again.

Fiona · 26 March 2026

★★★★★ 5/5

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I was involved in a car crash around…

I was involved in a car crash around this time last year, and Sean at Harper Macleod made the whole process as smooth and straightforward as possible.

Customer · 7 July 2026

★★★★★ 5/5

Trustpilot

Diischarge of security papers excellent service

Our discharge of security papers were efficiently completed by Team Assistant Laura Archibald. Laura was a credit to Harper Macleod being welcoming , friendly and available whilst clearly explaining the process being followed. Her communication was timely , accurate and to the point.We would have no hesitation in using this firm again in the future.Nick & Carol Harvey

Nick · 22 November 2023

★★★★★ 5/5

Trustpilot

Great customer service

Great customer service. Very friendly and helpful staff. Hopefully never in another accident but if I was I would use them again. Made the process as simple as it could be during a time where things can be very stressful.

Alexander · 9 March 2026

★★★★★ 1/5

Trustpilot

Disappointing Experience with a Reputable Firm

I had always held Harper McLeod LLP in high esteem as a reputable and professional firm. Sadly, my recent interactions have left me feeling deeply disappointed and let down.

Anjali’s · 1 June 2026

★★★★★ 5/5

Trustpilot

The Solicitor who dealt with my claim…

The Solicitor who dealt with my claim dealt with this efficiently and in a professional manner. Clear communication, and attention to detail made the entire process far smoother than I had anticipated.

Marie · 7 May 2026

★★★★★ 5/5

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Lauren was always in touch done a great…

Lauren was always in touch done a great job to settle my mind

Carol · 20 August 2025

★★★★★ 5/5

Trustpilot

Sean McCarney was excellent in handling…

Sean McCarney was excellent in handling my injury and compensation case. He was always quick to respond to any emails or questions I had, which made the whole process much less stressful.

Jen · 29 April 2026

★★★★★ 5/5

Trustpilot

Morgan Landels handled my employment…

Morgan Landels handled my employment settlement and I couldn't be happier with the service. He was professional, efficient and always made things clear throughout the process. Highly recommended!

Daniel · 18 May 2026

★★★★★ 1/5

Trustpilot

Dreadful

Dreadful. Ripped my family apart following the execution of the will of my grandfather. Issued one set of instructions then decided I had additional legal rights entitlement which came as a shock to my aunt. No family counselling no mediation. No understanding of whether I could afford to give up my legal rights. Just misery and a ton of pressure to give up my legal rights. Do not touch with a barge pole.

Nicola · 4 February 2026

★★★★★ 5/5

Trustpilot

Sean mccarney was Amazing and very…

Sean mccarney was Amazing and very transparent throughout this whole process

Kareem · 8 September 2026

★★★★★ 5/5

Trustpilot

Whilst a lengthy process my claim was…

Whilst a lengthy process my claim was resolved professionally and positively by Sean McCarney who was a pleasure to deal with throughout the process. Thanks

Ross · 2 June 2026