Every review we hold for the Sherborne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe completed on a purchase of a house last week and Rolfe East were the agents that the seller used. From the initial stages of viewing the house with Sophie where she was very helpful and honest which we liked compared to other agents we have spoken with, to then the whole process until completion where Natalie and Megan were always happy to help and communicated well throughout.
We would definitely recommend Rolfe East as a company from our experience of being the purchaser and we would certainly look at using them if/when we sell the property on.
Thanks a lot! :)
Macauley · 22 June 2022
★★★★★ 5/5
GoogleWould absolutely recommend Rolfe East in Sherborne. Very good service from the beginning. Kept us fully informed of what was going on and followed up prospective buyers. When we ran into a few problems --not due to them -- they were excellent in sorting things out for us. All the team were very good but big shout out for Natalie in particular. Thank you for all your hard work and help.
Christine · 22 April 2024
Agent replied · 21 June 2024
Hello Christine, thank you for your superb review. We will pass your feedback to the team :)
★★★★★ 5/5
GoogleThank you Laurence, Megan and Lily for your hard work and perseverance in the sale of my mother's house. I would recommend Rolfe East to anyone else wanting to sell a property.
Jane · 26 August 2023
Agent replied · 21 June 2024
Hi Jane, thank you very much for your lovely review.
★★★★★ 5/5
GoogleFrom start to finish, Rolfe East has been fantastic with the sale of my flat. They were always a friendly face or voice I could count on to be reassured throughout the whole process. This was very much felt towards the end where, throughout …
Sanchia · 16 April 2025
Agent replied · 16 April 2026
Hello Sanchia, thank you very much for your review. We are glad Laurence and his team were able to be the friendly faces needed. We wish you all the best, and Happy New Year!
★★★★★ 5/5
GoogleWe sold with Rolfe East in the madness era of stamp duty relief. It took 10 months, three buyers and patience on all sides.
When we first enquired about selling, Laurence came armed with plenty of background work on valuation, costs were reasonable and terms were convenient on all sides. Photos were excellent and plenty of them and floor plans had all the measurements (which some still do not do??).
During viewings and the selling, Sophie kept us well informed with many out of hours phone calls and maintained communication to the end...which did drag on more than expected. Meagan in the office kept everyone together.
The office certainly was a good team with good team spirit, which we felt part of - thank you.
We will sell through RE again....but not for a while!!PositiveQuality
Steve · 23 October 2021
★★★★★ 5/5
GoogleI sold my house in Sherborne last week through Rolfe East and can thoroughly recommend them to anyone looking to buy or sell in their area. Laurence at Rolfe East came to view the house and was the most prepared and professional of all the Estate Agents I saw. I felt he and his team were the best choice and I still feel that. The help and support I received in this difficult time, from viewings to finding solicitors, answering queries, chasing up information and dealing with others in the chain, was impressive. I dealt with Sophie in particular who was supremely cheerful, efficient, and knowledgeable but the whole team have to be congratulated for their professional efforts on my behalf. Thank you all.PositiveResponsiveness, Professionalism, Value
ANNIE · 23 October 2021
★★★★★ 5/5
GoogleRolfe East are by far the best estate agents I have experienced.
For one thing they always returned our calls or responded to emails within a few hours if they were not in the office to take our call. They liaised with our buyer, buyers chain and always kept us informed of how the sale was going.
In particular Sophie (our agent) was so helpful, patient and hard working, often ringing us evenings and weekends to update us , daily at some points.
I couldn’t recommend them enough and should I ever move house again would have no hesitate in using them or recommending them to anyone.PositiveResponsiveness, Quality, Professionalism
Jayne · 23 October 2021
★★★★★ 5/5
GoogleRolfe East were very professional in the handling of our sale. I would recommend them every time as an estate agent. They go above and beyond, with an efficient and effective work process. Genuine care and support in trying times with the stress of a moving process. I truly appreciate all of your support throughout the journey. Thank you.
Christine · 22 September 2024
Agent replied · 22 October 2024
Hi Christine, thank you for your lovely detailed review. We are so pleased you felt genuine care and support from the Sherborne team. It's exactly why we do this job. :)
★★★★★ 5/5
GoogleWe viewed several properties with RolfeEast when searching for our new house in the Sherborne/Gillingham area. They were super efficient when responding to viewing requests and really flexible in organising viewings to suit our schedule.
What was most impressive was that, having spoken to Lily in the Sherborne office about viewings, we chatted about the house my husband & I were looking for. Not long after I got an email from Lily with links to properties that she felt matched our requirements. This was a personal email, not an auto-generated match, and the properties were spot on! We never had this level of interaction and engagement with any of the other agents we were viewing properties with. Exceptional!
Lisa · 22 June 2023
Agent replied · 21 June 2024
Hi Lisa, thank you very much for your 5 star & glowing review.
★★★★★ 5/5
GoogleRolfe East have recently sold the Sherborne property which belonged to my mother, following her death at the end of last year.
The sale has taken a long time, owing to lengthy delays due to the indecisions of one buyer, who let us down in the end.
A new buyer was found quickly, and the sale has now completed.
The process has been an emotional ride for obvious reasons.
All the staff at Rolfe East have been very understanding and supportive throughout. Natalie in particular has been only too happy to answer emails and help chase up proceedings where necessary.
I would have no hesitation in recommending this company for anyone needing to sell a property in the area.
Jennifer · 22 June 2023
Agent replied · 21 June 2024
Hi Jennifer. Thank you for taking the time to leave your lovely review. We are sorry for the loss of your mother, and are glad to read the Sherborne team were able to assist you, and provide support.
★★★★★ 5/5
GoogleWithout the above and beyond effort of Sophie at Rolfe East Sherborne my move to the area would not have happened.
The sale of the property I was moving from (through a different agent in another area) suffered repeated delays which strained and jeopardised the chain.
Sophie was very understanding and brilliant in keeping all parties at the table. When things got difficult she sought out new angles to keep everyone on board, and was really able to apply the heat when necessary.
My thanks again to Sophie, Laurence and the team at Rolfe East Sherborne for standing by me and delivering an outstanding service.
CAD · 22 June 2021
★★★★★ 5/5
GoogleFrom the moment we met Laurence, we brought in to his electric enthusiasm and positivity, and knew he would take our property to market and get the best result for us - and he delivered! First viewing even before it was officially on the market sealed it:)
Would recommend Laurence and his team to anyone who has suffered unenthusiastic estate agents - "oh I'll sale your house if I must" - this was a different level - very professional, friendly, but above anything else, enthusiastic about his work and profession" sums it up the totally positive experience. What a refreshingly positive experience, and a good result:)
Kevin · 22 June 2021
★★★★★ 5/5
GoogleHigh Quality, Professional, Hard working.
Recommendation: Best estate agent in the area. Strongest recommendation to use to any potential seller.
Rolfe East Sherborne Office worked exceptionally hard for us during a trying time for the nation. Pulling out all the stops to keep our house advertised and working up interest.
At every step Laurence was concise and straight the mark on all aspects of the house. He never over exaggerated and attempted at all times to be realistic.
Sophie, the agent who dealt directly with us the most, was timely and constructive with all potential buyers. She was timely and communicated regularly, efficiently and with cheerfulness at every opportunity.
Behind this team is the drive to see the job through for the benefit of the client. At no time did I feel that they were working for their own interest, but solely for us; the team was exceptional in response time and hard lined in advice give at all times.PositiveResponsiveness, Quality, Professionalism
Matthew · 22 June 2021
★★★★★ 5/5
GoogleLaurence, Sophie, Paige and Megan have been amazing. We invited 3 local estate agents round to quote but Laurence was the only one who had a vision and for the house, knowing who it would appeal to and how to make the property stand out from others on the market. We were also won over by the 360 degree online viewing facility, which was especially important being in and out of lockdown.
The house sold within a couple of days of going live and at a price we were happy with.
The team are very efficient and hard working. Sophie was our main point of contact and she was excellent, but we could speak to anyone on the team at any time and they all knew the progress of the sale. We wouldn't hesitate to use Rofle East Sherborne again and would highly recommend them to others.PositiveProfessionalism
KateDM · 22 June 2021
★★★★★ 5/5
GoogleGreat service from the whole Rolfe East team and in particular from Natalie who went above and beyond time and time and time again to get both my sale and purchase done. I think this was probably one of the most stressful transactions that anyone has ever had to deal with, and her patience, resilience, tenacity, great communication skills and simple kindness ensured both deals got over the line. Thank you so much!
Anna · 24 November 2023
Agent replied · 21 June 2024
Hi Anna, thank you for taking the time to leave your review. We are so pleased both deals got over the line :)
★★★★★ 5/5
GoogleThe whole team were/are amazing. Prompt responses and great communication, really helped keep us informed and kept the sale on track. Completed Friday and even though a chain, the sale went through in good time. The team is small, personal …
Kim · 16 April 2025
Agent replied · 16 April 2026
Hi Kim, thank you for your glowing feedback. :)
★★★★★ 5/5
GoogleIt is an absolute pleasure to deal with Lawrence and his team. They are knowledgeable, proactive , detailed in their approach to selling property. I’d highly recommend them !
Lynn · 22 June 2023
Agent replied · 21 June 2024
Hello Lynn. Happy New Year! Thank you very much for your kind words about Laurence and team.
★★★★★ 5/5
GoogleThank you Rolfe East & specifically Megan for making our house purchase as painless as possible. The service we received from all the team was friendly & reassuring with prompt responses to any questions or requests. Any niggles were …
Caroline · 16 April 2025
Agent replied · 9 September 2025
Hi Caroline, thank you for your glowing review!
★★★★★ 5/5
GoogleWe were recommended to use Rolfe-East, Sherborne and they certainly did not disappoint. The recommendation will be passed onto others.
We were able to make contact whenever we needed and someone was always on hand to help, should Megan be out of the office. Within a few days of our property being on the market, they had negotiated an offer above our lowest asking price.
For first class service, look no further than Rolf-East.
Julia · 27 July 2023
Agent replied · 21 June 2024
Hello Julia, thank you so much for your lovely review. We are thrilled we didn't disappoint, and you'll recommend us.
★★★★★ 5/5
GoogleI had excellent service from Megan and Natalie who were most professional at all times.
Laurence has a great team and they all work together, to get thing done quickly and smoothly.
I would recommend the company anytime.
Sadie · 22 April 2025
Agent replied · 16 April 2026
Hi Sadie, thank you for your review, we are glad things were doing quickly and smoothly for you.
★★★★★ 4/5
GoogleWe purchased our property through Rolfe East (Sherborne) recently. They were quick and efficient when we booked a viewing and Katie was very friendly and came back to us quickly with replies to questions and the response to our offer. Unfortunately, we experienced quite a delay between our offer being accepted and the conclusion.
Although this was not the fault of Rolfe East, we did feel that the company could have been a little more transparent on the reasons for delays - we were getting very different messages from the sellers' solicitors (although it could have been that the sellers were not being entirely honest). I can't say it was a smooth and stress-free journey and the timing, once things did progress, could definitely have been better for us. However, the team at Rolfe East were always polite and friendly and worked well with our Conveyancer to smooth the way to a very satisfactory conclusion to it all when we collected the keys to our wonderful new home!
Lucy · 22 June 2020
★★★★★ 5/5
TrustpilotCC & GC
Just want to express our thanks to the team at Rolfe East in Sherborne.
Cliff · 21 August 2026
★★★★★ 5/5
GoogleExcellent service from start to finish. Very good advice given at the start of the process regarding marketing and pricing and I was kept well informed throughout the sales process.
David · 11 July 2025
Agent replied · 9 September 2025
Thank you, David for your wonderful review of our Sherborne office. Much appreciated.
★★★★★ 5/5
GoogleThank you Laurence, Megan and Lily for dealing with the sale of my parent's house. This was quite a stressful time due to a bereavement but Laurence and his team were always very professional and helpful and always quick to answer all our questions.
Karen · 22 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.