Rolfe East reviews

★★★★★ 5/5

Google

Natalie and Megan were outstanding, going above and beyond what we expected of them. They are both very professional, pleasant people, and nothing appeared to be too much trouble for them. For various reasons the purchase of our property took rather longer than expected, and they kept the momentum going and us up to date at all times. They have supported us fully throughout the process and have additionally provided us with a list of local tradespeople. We cannot speak too highly of them and fully recommend them and Rolfe East Sherborne Office.

John · 5 January 2026

★★★★★ 5/5

Google

Rolfe East excelled themselves with the handling of a rather complicated house sale. Under solicitors instructions we had to get three estate agent valuations before matters could progress and Laurence's approach to the whole process was head and shoulders above the other two. What started, thanks to solicitors dragging their heels, as a very frustrating business was soon turned around by the very professional work carried out by Laurence to get the property to market and the excellent work of his team especially Megan who was brilliant throughout. Viewings came the first week and followed at regular intervals. This was down to the excellent sales skills shown by Laurence who could show people the potential of the property rather than just letting people walk around on their own. Something sadly lacking with a lot of estate agents. The house was sold with us being kept informed of the progress throughout. I would certainly recommend Rolfe East their whole approach is excellent

John · 13 December 2025

★★★★★ 5/5

Google

We have just settled into our new home after selling with Rolfe East Sherborne. It has been a lengthy process for reasons out of everyone’s control, but we are so very thankful for all the efforts from Megan, Natalie and the rest of the team. Megan has been incredibly attentive, responsive and helpful throughout. We are now out of the area, but would feel confident using Rolfe East again should the opportunity arise. Thanks again guys! 🏠

Yasmin · 13 November 2025

★★★★★ 5/5

Google

We finally achieved the sale of our house in August after twelve months on the market. It was a rather up and down process, with prospective buyers withdrawing along the way for various personal reasons. Communication was excellent; Natalie kept us up to date with good news and disappointing news and she helped us to remain positive. We noted that all our enquirers spoke highly of the response they received from all the Rolfe East team. Natalie’s hard work and perseverance helped bring the sale to completion when there was often a disappointing response from the other agents and solicitors in our chain. Our buyer commented “I have to say that Natalie was the best person we dealt with throughout the process; she really helped speed things along at the end”. We are happy to recommend Rolfe East for their excellent professional approach. John & Maureen Bingham.

Maureen · 9 September 2025

★★★★★ 5/5

Google

We have finally compleated on our house sale, which i am confident was down to the outstanding dedication and effort from Natilie & Megan. It has been a very long process due to my disgraceful solicitors but Natile was unwavering. She just picked us back up, shook us off and found a buyer that stayed the course. (even on her days off). Rolfe East , you have an amazing team and i would 1000% recommend selling or buying your house through them. THANK YOU ALL.

Riquitta · 19 March 2026

★★★★★ 5/5

Google

Thank you to the whole team and especially Megan for all the help and support you have given me in what has been a very stressful time selling my house, downsizing and buying a new property. Throughout the whole experience from the initial valuation, photos and publicity to getting the final sale over the line to beat the stamp duty increases, the team could not have been more helpful and supportive with personalised service.

Christine · 12 May 2025

★★★★★ 5/5

Google

I instructed Laurence and his team - Megan and Natalie - to sell my parent's house. All in all a very thorough and professional service with very prompt feedback through to completion. Their fees are very competitive and offer good value for money. I would recommend them

Philip · 29 December 2025

★★★★★ 5/5

Google

A wonderful team since we first started looking at property. During our purchase there's always been someone at the end of the phone or on line to help and offer advice. It's been super quick & this has happened due to a lot of help from the team making all the calls we were unable to. Can't thank them all enough, with extra thanks to Natalie & Megan. If your looking to buy & Rolfe East are selling don't hesitate.

Vicky · 17 December 2024

★★★★★ 5/5

Google

Rolfe East in Sherborne were extremely helpful and patient throughout the long process of selling our property whilst buying another. They always returned my calls if they were not immediately available. I had contact with Laurence, Megan, Natalie and Emma, all of whom were helpful. It has been a stressful time, as two previous attempts at moving house were aborted. We are glad that we stuck with it and with Rolfe East who introduced the buyer to us. I do think that the house selling and buying laws in this country could be hugely improved to make the whole process easier and less stressful, however within the confines of the rules which exist, I think Rolfe East has done us proud. Rolfe East is a small company, and my husband and I have found that they have worked hard to ensure a good relationship with us as clients.

Jackie · 22 September 2024

★★★★★ 5/5

Google

My purchase of a cottage was not straight forward or easy but Natalie and Megan were really helpful and efficient. They were always easy to contact and returned emails and calls very promptly. They even recommended a very good solicitor. Thank you for your support and tenacity.

Sue · 26 October 2025

★★★★★ 5/5

Google

Always professional and approachable the communication and advice during the buying process from Laurence, Megan, Natalie and Emma was prompt and accurate. They were all an absolute pleasure to deal with and I have no hesitation in recommending the whole Rolfe East team.

Jim · 25 November 2025

★★★★★ 5/5

Google

Rolfe East and the team were brilliant during our recent house purchase. We primarily dealt with Natalie during the process who was amazing at all stages, even when things got bit wobbly especially during exchange and completion, which was unnecessarily complicated due to down chain issues. We cannot thank them enough for all the support and chasing up of issues they did during the various stages of the move. The service from Rolfe East was brilliant and we highly recommend them.

Julian · 23 August 2024

★★★★★ 4/5

Google

Thanks to all at Rolfe East in Sherborne for their work on our recent house sale. It was not the most straightforward sale, but I suppose few are. We got there in the end and big thanks go to Laurence together with Megan and Emma. Particular thanks to Natalie who worked hard to keep us in touch and informed all the way through.

Robert · 16 April 2025

★★★★★ 5/5

Google

Rolfe East Sherborne excelled themselves from start to finish. Laurence is very knowledgeable about the area and local sales and prices. He pitched my price just right and was quick to identify the key selling points of my property and capitalise on those. These points had been missed by other agents. My property was marketed swiftly and a suitable buyer found within a few days. The sales team. Natalie and Megan, were excellent at negotiating and keeping me well informed along the way. Rolfe East's fees are highly competitive. I can thoroughly recommend them.

Susan · 24 July 2024

★★★★★ 5/5

Google

Selling our parents house when we were 3 hr away wasn’t easy. The team at Rolfe East took great photographs and truly tried to market the property with its unique features. Megan and Natalie were always so friendly and helpful on the telephone with feedback throughout. I Wouldnt hesitate to recommend them to future customers . Thanks for everything

Beverly · 13 May 2025

★★★★★ 5/5

Google

The experience with Rolfe East in Sherborne was fantastic to say the least. It was not a straight forward property to sell but the team handled it with great skill. I have to say that Natalie was absolutely brilliant, her communication was second to none and involved multiple family members - I cannot recommend Natalie and the team highly enough. Thank you so much for everything.

Ed · 20 November 2024

★★★★★ 5/5

Google

I have just purchased a property through Rolfe East Sherborne i had a very positive experience all their staff especially Natalie have been amazing. I would definitely recommend them for selling or buying a property.

Susan · 26 October 2025

★★★★★ 1/5

Trustpilot

Laughed at me over the phone

Asked them to remove a for sale sign that had just been put up outside of my property (on council land without permission) only to be laughed at and be told that I could speak to their boss. Appalling and will remember if I ever sell.

Daniel · 18 July 2026

★★★★★ 5/5

Google

Excellent work from Rolfe East in helping sell a family home, being that of my wife's late aunt. The initial meeting with Laurence was delivered sensitively, and the process of their service very clearly laid out. The whole subsequent package was followed up in a timely and well communicated way, particularly from Natalie who with empathy made direct texted information to my wife (who suffers hearing loss) which, as an executor, helped the whole sale proceed smoothly and successfully.

Peter · 24 November 2023

★★★★★ 4/5

Google

Natalie and Megan worked tirelessly on the sale of my property in Sherborne and without their professional communication style and deep knowledge of the process, I know it would have been far less satisfactory. Thank you Rolf East and I will miss Sherborne so very much x

Jean · 16 April 2025

★★★★★ 5/5

Google

The team from Sherborne Rolfe East took on the sale of our late dads house at the end of 2022, Despite sales falling through due to mortgage companies pulling the plug on several perspective buyers, quite late in proceedings , plus the negative overall effect of higher interest rates , they kept working forward and found the right buyer, and achieved a good fair price during a difficult time in the market 😊 Thanks to the whole team, in particular Natalie and Megan for your perseverance.

Kevin · 25 September 2023

★★★★★ 5/5

Google

A brilliant company from the initial phone call, valuation with Laurence, knowledgeable price estimate given, once confirmed then measured up thoroughly for the brochure (hard copy and online) fabulous description with no spelling mistakes (my pet hate) which I knew would be the case, fabulous photographs and video for online viewing by Stuart then handed over to Natalie for the property sales, marketing and viewings … I never progressed the office from day 1 as knew they’d ‘do the sale’ as Natalie kept me updated weekly or more often if needed, as I had taken onboard all of their advice on the current marketplace, the price against comparable property in a beautiful Dorset village location … the 4th couple to view wanted to buy …. Natalie most importantly for me checked on my two little old dogs at each viewing first to say she was there and say hello before showing people around ❤️ as one is blind. Our big 7 stones black Labrador had to be taken out (as would think people had come to see him 😂 and be much too busy on their arrival into the cottage, the film Marley and Me comes to mind if left there, as would ‘pick up’ sofa cushions up to give to the ‘visitors’) A long journey from there on due to the nature of the UK 🇬🇧 buying and selling process and specifics for this purchase - giving the buyers leeway of a month or so first (to sell their own property in New Zealand a much quicker process) completion was the 8 August 😊 I’m waiting to buy a property through Natalie at Rolfe East Sherborne office and hopefully soon 🙏 couldn’t be more appreciative of a company with ‘real’ people who are professional, know their job inside and out but, most importantly are kind and considerate - the most important bits in life and when you’re selling your dream home for personal reasons🏡

Louise · 25 September 2023

★★★★★ 5/5

Google

Initially fearful of selling our home in 2023 after 37 years, we were very fortunate to have chosen Rolfe East to guide us expertly through the whole process of selling and buying our new home. Laurence Truett is not like the estate agents that we had come across before when we had considered selling. Laurence guided us step by step through his process, and for this we are most grateful as this process and his judgement worked very well for us. A buyer was found very quickly at which point we could confidently make an offer on a property that we really wanted to move to. Buying and selling houses in England is an unusual and stressful process where the buyer and seller sit in limbo whilst not being in control until completion. So having an intermediary - a negotiator in the person of Rolfe East’s Megan Street - was tremendously useful as the “glue” that kept the communication responsive between buyers, sellers, and their respective solicitors. So, in summary, the whole selling process from first viewing day to moving out took 15 weeks and was as smooth as it could have been thanks to Rolfe East.

Iain · 25 September 2023

★★★★★ 5/5

Google

We have just bought a house for which Rolfe East were vendor's agents. We were mightily impressed by their professionalism and efficiency, particularly as it was a complicated sale, but Megan and Natalie showed calmness and tenacity throughout with prompt responses and a real personal service. There is a great sense of teamwork in the company which helps to absorb the stresses of moving. I thoroughly recommend them.

Colin · 22 May 2024