Redbrik Sheffield reviews

★★★★★ 4/5

Trustpilot

Honest Redbrik Review

Compared to other estate agents the pricing seems expensive, however, the advertising and quality of photos were far better than other companies, once we were assigned Emi Davies (Chesterfield Branch )as our sales Manager she was outstanding, communication was great and she was honest about the progress of the chain, we felt she worked very hard on our behalf, other companies in the chain were, i can only describe as useless and without Emi Davies tireless efforts and constant enquiries to move forwards i feel the chain would have fallen down, Redbrik were the only company in the chain that understood communications, timeframes, and that there is a home involved and not just a contract. Redbrik acted as agents for both our Sale and Purchase of our new home.

Martin · 18 January 2024

★★★★★ 1/5

Trustpilot

My daughter is buying a house off…

My daughter is buying a house off redbrick she had an offer accepted in June its now November and they are still nowhere near completion through redbricks fault . They leave her in tears frequently by not returning her calls or even answering her calls then the answers are they give her are not true … the vendor must be just as frustrated

Customer · 9 November 2024

★★★★★ 5/5

Trustpilot

Great communication

Great communication Really helpful No problems at all In contact with Sophie and helped me a lot through the whole process

Rachel · 13 February 2026

★★★★★ 5/5

Trustpilot

Highly recommend

I needed to go through the process of selling my late father's bungalow in Chesterfield. I don't live local, so was unsure who to use. Redbrik was recommended to me. I am so pleased I used them. They were brilliant from start to finish. I didn't want to do the viewings due to the circumstances and the distance I would have needed to travel. They sorted everything out for me. Kept me informed by emails and phone calls. I trusted everything they did and told me. The main person I used was Holly, but it wasn't a problem if she wasn't available, as everyone I dealt with were helpful and were always there to answer any questions I had. They were all also very compassionate and caring due to the reason for the bungalow being sold. The sale was completed in 9 months, which I think is very good. I would definitely recommend Redbrik. I can't thank them enough for making a very difficult time, so much easier.

Lisa · 20 December 2023

★★★★★ 5/5

Google

We knew that moving to a new area , Cornwall to Derbyshire, in our mid 50's was not going to be an easy undertaking but, with the help of Redbrik it was smoother that we had anticipated. Having chosen the house we wanted to buy we were very fortunate that it was being marketed by Redbrik. It's true to say that they held our hand through the whole process, they were sympathetic to our needs and expectations and updated us on a weekly basis regarding the progress of our purchase. Our solicitors even commented to us on the professional way that Redbrik had dealt with them.. A huge thank you to all the staff but especially Holy in the Chesterfield office. There is no doubt that should we sell in the future we would instruct Redbrik

John · 21 August 2022

★★★★★ 5/5

Google

Having Rented properties in various cities for many years now, I can happily say the team here are of the highest order, apart from their professional approach and high quality of listings compared to other agents.... nothing was too much trouble! When I found a property, the support throughout the process was fabulous. Moving can be a stressful time, so having such a great agent (thanks Jen) in constant contact and working for you, it makes the whole process a pleasure! Thanks again guys!

Richard · 17 August 2022

★★★★★ 5/5

Trustpilot

From the start Redbrik kept us up to…

From the start Redbrik kept us up to date with the sale of my Mums house. They were friendly & ready to answer any questions & dealt with problems that arose very professionally. A big thankyou to Kathryn who went above & beyond.

JaHinkler · 9 July 2025

★★★★★ 5/5

Trustpilot

Friendly, efficient and fast!

The team at RedBrick in Chesterfield have been so helpful as well as being fast and efficient with their communication and moving the buying process forward. I've felt totally supported and secure through the journey with them!

Rachel · 9 September 2025

★★★★★ 5/5

Google

The most caring and efficient letting company I’ve ever rented from. Zoe Addenbrooke was so attentive and helpful, and was in constant communication with us whenever we needed her. She is a credit to the company. Redbrik were really thorough when we moved in, including taking close images of any slight damage in the property to ensure our deposit would not be effected by any previous damage. I would highly recommend Redbrik and would absolutely use them again.

Zoe · 22 September 2022

★★★★★ 5/5

Trustpilot

Redbrik have been very supportive from…

Redbrik have been very supportive from start to finish of the process of selling our property keeping us well informed and giving us good advice when we needed it.

Julie · 13 November 2025

★★★★★ 5/5

Google

Ruby and Luke looked after us having had a sale fall through and moved from one agent to Park & Bailey. They created excellent literature, showed potential buyers around with professionalism and I think Ruby secured an offer on any she …

Tom · 29 June 2025

★★★★★ 5/5

Google

Great service and staff. Really went out their way to get me in to the flat as quickly as possible understanding the urgency of the situation. Amy Rees is the absolute best. She made the process as painless as possible.

Nina · 13 March 2023

★★★★★ 5/5

Trustpilot

Excellent service

I cannot fault all of the team. They have dealt with the whole process of selling my mum’s property both professionally and quickly. Redbrick are not the cheapest estate agents but well worth their fees.

Sharon · 5 September 2025

★★★★★ 1/5

Trustpilot

Avoid immediately

Avoid immediately, shocking photographs and video was even worse, communication absolutely shocking, very poor advertising. Seriously avoid and go elsewhere. Crystal peaks at Sheffield especially. Took redbrik over 9 months to sell our property and even let another agent advertise. Other agent had 2 viewings booked in within 1 week. Knew we had to sell as purchased the new property through them. Couldn't arrange accompanied viewing even though we were on holiday at the time. The new buyers were told they couldn't view our property until theirs was marked as sold, how many people were informed of this. On first accompanied viewing the guy didn't know the area. Tried getting in the front with the back door key, left lights on, door unlocked and alarm not set. Shocking.. seriously AVOID

Rich · 11 October 2023

★★★★★ 5/5

Trustpilot

Super Service from Start to Finish

Redbrik were outstanding throughout whole process. They were efficient, proactive and kept me informed at all times. The sale was concluded in less than 3 months. I’d happily recommend Redbrik and would use them again without hesitation.

Greg · 12 August 2025

★★★★★ 5/5

Trustpilot

Thank you

As a first time buyer this can be a daunting process but Katie and Jessica have made the whole process feel easy! Cannot be more appreciative of their patience and help with the first steps! Thank you!

M · 5 August 2025

★★★★★ 5/5

Trustpilot

Non stressful

We were able to speak with redbrik and the messages we left were always returned the process was simple and i would recommend either buying or selling with redbrick chesterfield

Lesley · 10 October 2025

★★★★★ 1/5

Trustpilot

Avoid avoid avoid this agent for…

Avoid avoid avoid this agent for tenancy agreement both tenants and landlords, beware!!!. A constructive loot for tenants and landlords. A very honest review to all the potential tenants and landlords out there, the sheffield team are loots who professional loot your deposit money by false invoices. Unnecessary additional charges when vacating. The landlords are charged for re-advertisement of property while tenant also pays towards it, so Redbrik takes the benefit of the money from both parties. In the name Maintainance, landlords are ripped off with money charged at premium cost to them for any maintenance request from tenant.Reports they created for after tenancy inspections are done within their capacity favouring their profits and drawing maximum share of the deposits that are held. I was charged around 600£ as clean of house while I had professionally arranged cleaning with tenancy clean service providers paying over 200£. My deposit which was held about 880£ I am only receiving 280£!! Complete ripp off this agent is. Reports created are not legitimate. No scale for 'fair wear and tear' and looked behind radiotors and inside pipes for dirt and provided in report. Making a bogus report.I wish I could have uploaded video taken just minutes before handing over keys. Would have been a solid proof to what I have written here as review.I am aware that they charge the owner and the tenants and make their money on both sides for maintenance and others without both parties involving together. So playing the middle man game! I am aware of re-advertisement charge for both parties and charges such as repairs were charged hefty for home owner. Ripped off me 450£ worth for breaking tenancy agreement while and forced me to stay another month additional so they can end the contract. Then after that a ripp off of my deposit held!Absolute not Service quality. Only money making company. Please avoid this! As per deposit held scheme, during dispute, the deposit hold service provider requests to arrange negotiation with agent. Agent refused to take part in any negotiation and asks to take despute method. Clearly them taking the advantage of the system that despute services take months to resolve. This agent has no concern or regard to tenants, nor is landlords.I wish there was any more platform where I can shout out loud that these agents are ripp offs.

Safwan · 29 August 2023

★★★★★ 5/5

Trustpilot

Excellent Service for both Rental and Sale

Redbrik dealt with the tenancy and subsequent sale of our previously rented property. We were highly satisfied with both the rental and sales processes. The sale was dealt with as a package including conveyancing by Taylor Emmet. The whole process was stress free and only took two months. After hearing horror stories of house sales taking ages to complete, we are extremely pleased with the service we received.

Mrs · 15 May 2024

★★★★★ 5/5

Trustpilot

From arranging the viewing to getting…

From arranging the viewing to getting our keys, everyone we’ve spoken to has been great! Really friendly, professional and helpful, would definitely go through them again!

MWLC · 31 October 2025

★★★★★ 5/5

Trustpilot

Very welcoming from start to finish and…

Very welcoming from start to finish and made it feel really easy. 🥳

Joseph · 13 February 2026

★★★★★ 5/5

Trustpilot

Efficient service

I've received fast, efficient and reliable sevice from Redbrick and Olivia Montabaranom Asset Manager.

Junnior · 3 February 2026

★★★★★ 5/5

Trustpilot

Redbrick have been supportive…

Redbrick have been supportive throughout, keeping me informed as well as giving good advice. Thank you.

Sue · 16 January 2026

★★★★★ 5/5

Google

We are buying new house through Redbrik, Kelsey at the new home team is really helpful, welcoming and professional. She is always there when we need her, making our purchasing and selling house process very smooth, can’t express our gratitude enough for her.

LING · 12 April 2025