Trusted Agent profile · Sheffield

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Redbrik Sheffield reviews

4.5

★★★★★ Excellent

373 reviews across 3 platforms

837 Ecclesall Road, Sheffield, S11 8TH

Redbrik's office in Sheffield, at 837 Ecclesall Road, is rated 4.5 out of 5 across 373 reviews on three platforms, including 112 Google reviews rated 4.9.

Google logo

4.9 / 5

112

Reviews on Google

This office

Facebook logo

4.4 / 5

44

Reviews on Facebook

Business-wide

Trustpilot logo

217

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

A great experience selling with this estate agent. No hard sell when providing a quote, offered a range of packages including an all in one package with a reliable local conveyancer, friendly and professional, really quick to respond to all my queries and were always willing to help with broader issues such as advice for my house purchase. Special thanks to Louise Jones and James Bridgland.

Euan · 30 September 2021

Agent replied · 28 May 2024

Thanks for the lovely review, Euan! We're glad Louise, James and the South West team provided such a great experience for you

5/5

Trustpilot

Very personable young man (Brad…

Very personable young man (Brad Fretwell) proffesional and thorough.

Jennifer · 31 July 2026

Agent replied · 1 August 2026

Thank you for your review Jennifer :)

5/5

Trustpilot

Couldn't recommend these enough

Couldn't recommend these enough, Jen & Abi where an absolute powerhouse and ensured everything ran quickly and smoothly, great work

Mark · 11 May 2026

Agent replied · 12 May 2026

Thanks so much for your review Mark :)

5/5

Trustpilot

Fast and friendly service using SecureMove

It has been many years since we last bought a house, so we greatly appreciated the help from Clayton Bissett. Our first viewing was on 02 June and we exchanged contracts on 04 July, with completion shortly after. A faultless, fast transaction. Highly recommended.

J · 13 October 2025

Agent replied · 14 October 2025

Thanks so much for taking the time to leave us this review.

5/5

Trustpilot

Efficient

Prompt, efficient, friendly service from Redbrik at Crystal Peaks. Would recommend.

Mr · 9 July 2026

Agent replied · 10 July 2026

Thank you for your review!

1/5

Trustpilot

Shocking

I recently put an offer in for a house purchase ( a reasonable offer, not ridiculously low!) The person I spoke to didn't even thank me for submitting an offer. She was rude, condescending and unhelpful. I shall now make every effort to buy a property via another agent as I have no desire to interact with this company again.

Andre · 13 April 2025

Agent replied · 4 October 2026

Hi Andre. I'm really surprised and disappointed to hear this. Please can you email me with further details so I can look into it. Best wishes, Jen Beal - Director jen.beal@redbrik.co.uk

5/5

Google

Excellent service from Park and Bailey (Coulsdon). Prompt efficient service. Great communication. They found us a buyer who made a good offer within a week even though the property was not properly on the market.

Steve · 29 December 2025

Agent replied · 29 June 2026

Hi Steve, we appreciate the 5-star review. Thank you for sharing your positive selling experience. We will pass your kind words over to the Coulsdon team.

5/5

Google

Holly and Emma were super-helpful throughout our process. Big thanks to the both of them and RedBrik.

Simon · 5 February 2025

Agent replied · 22 January 2025

Thanks so much for the 5* review Simon!

5/5

Trustpilot

Great communication from Ellice and…

Great communication from Ellice and Lisa, who always kept us updated regarding the sale. Would definitely recommend them.

Denise · 12 May 2026

Agent replied · 13 May 2026

Thanks for your review Denise :)

5/5

Trustpilot

beth and andrew has been really helpful…

beth and andrew has been really helpful in the sales process.

Sunny · 23 June 2026

Agent replied · 25 June 2026

Thank you for your review, Sunny!

5/5

Google

Most Efficient ,Friendly, Prompt, Responsive ,Polite, Perseverant ,and Always Keeping me in touch Quickly with any latest developments. I found Park and Bailey Estate agents Always Ready to Listen Carefully to my Views and Suggestions …

Dev · 29 November 2025

Agent replied · 29 June 2026

Hi Dev, we appreciate you leaving a review. Thanks for sharing your positive experience, great to see you'd recommend us too. We will pass your kind comments over to the Coulsdon team.

5/5

Trustpilot

I was really impressed by the…

I was really impressed by the professionalism and friendliness of the whole team at Redbrick.Katie Ryalls who dealt with me initially was efficient and friendly and dealt with all matters extremely promptly .I am sure they will make the whole process of buying a new property smooth and speedy .

Julie · 11 July 2025

Agent replied · 12 July 2025

Thanks for the 5 stars Julie :)

5/5

Trustpilot

Brilliant Service

We’ve recently sold our home through the Chesterfield branch. Reading the negative reviews, I wanted to write about our experience because I guess the bad reviews are from people using Redbrik for lettings. If you want a professional Estate Agent to sell your home then we cannot praise Redbrik enough for the service we’ve experienced from start to finish. From us putting our house up for sale and throughout the process we’ve had expert advice. This includes Hannah who came out to value our property, our negotiator Clayton who worked so hard making sure we could close a sale and to Lucie who is helping us through the final stages to completion. At every step there is someone at the end of the phone to talk to. Thank you Redbrik for helping us start a new chapter in our lives.

Jayne · 1 May 2024

Agent replied · 16 May 2024

Hi Jayne, thank you for taking the time to write a kind review, we're really pleased to hear you've had a positive experience with Redbrik, we wish you the best in your new home.

5/5

Google

We recently sold our property through Redbrik. It certainly wasn't a straight forward sale due to issues elsewhere in the chain but Redbrik were excellent throughout. Lewis in particular was exceptional. Without his drive and determination I don't think we'd be in our new home. So massive thanks to Lewis and the rest of the Redbrik team from a happy customer.

Phil · 22 September 2021

Agent replied · 2 June 2024

Thanks so much for the great review Phil!

5/5

Trustpilot

Highly recommend

We bought from Redbrik in 2021 and then sold with them recently and had great experiences both times. Ross came out to value the property and was really informative and not at all pushy. They had the property on the market very quickly and it sold for asking price after the first viewing. We were in a short chain and kept up to date regularly and completed earlier than we expected to. Would definitely recommend!

Georgina · 18 July 2024

Agent replied · 20 July 2024

Hi Georgina, thanks so much for the kind review, we're so pleased to hear you had a great experience with Redbrik.

5/5

Facebook

This review is long overdue. We made an offer on a rather challenging property back in 2020/2021. It took a long time, was stressful and emotional due to various complications but Redbrik especially Natalie were there through the process with regular updates and at times intervention with the council who had no sense of urgency and the fact that I ended up with my forever home is purely down to them and the help and support they gave. Thank you

Carly · 10 March 2023

5/5

Trustpilot

Excellent service

Excellent service. Special thanks to Hayley, Louise and Clayton

Anurag · 29 March 2025

Agent replied · 4 October 2026

Thank you for the 5* review Anurag!

1/5

Trustpilot

Please be very wary of this company…

Please be very wary of this company when purchasing a new build house. After paying the reservation fee of £595 to have the house STC, then discovering they have put the house back on the market, but refusing to refund the deposit - even thou they have broken their own agreement. Not once had I stated I was pulling out of the process. They have now taken my money, the house, and left me on the verge of everything being lost as its now put my own house sale at risk. This is disgusting behaviour and daylight theft. Lost all faith and trust in this company. So please, be extremely wary of them. Their response proves this yet further, taken £595 from me, house was put back on the market, sold. Pure theft.

Peter · 19 March 2024

Agent replied · 23 April 2024

Hi Peter, Thank you for taking the time to write a review, we do feel, however that there are some inaccuracies within this. If you would like to discuss this further, please do not hesitate to contact us on 0114 299 4144. Thank you

1/5

Trustpilot

Shocking customer experience

I have never written a Trustpilot review before but I am so appalled with the service received, I want to share my experience which is similar to other Trustpilot reviews about Redbrik written on 29 August 2023 and 12 December 2023. I moved out of a property that I had been renting in June 2023. The Property Manager emailed me confirming if there were any deductions, he would let me know within ten working days. When I didn't hear anything, I rightly assumed there were no issues. Then, in September 2023, I received an email from My Deposit (a tenancy deposit scheme) confirming that Redbrik had requested to keep all the deposit of £1,396.00. When I read the things that were being claimed for, I was beyond shocked and disappointed and didn't understand why Redbrik hadn't communicated with me or shared the Check Out Report. I initially contacted Redbrik to understand more and they wouldn't share any of the invoices with me for the things claimed for and they stated that I would need to make a dispute via My Deposit scheme. I'm happy to confirm that I have now received the majority of my deposit back following My Deposit's independent adjudication after a very upsetting and stressful time. I write this review to raise awareness and ensure that Redbrik don't fraudulently try to keep your deposit or other monies. Please take your own photos and videos before vacating a property as evidence and make use of the My Deposit dispute service if needed which is an impartial service not linked to Redbrik. I would strongly advise against using the services of Redbrik. The Property Manager who I had to deal with (who I wont embarrass by naming), even states that his strength is 'Drinking' on his Redbrik profile on their webpage. It's clearly not his passion for customers or his professionalism and this extends to the company as a whole from my personal experience. Edit on 23/04/2024 - Redbrik showing themselves to be the snakes they are with a standard response saying they have no record of my tenancy. That's very odd because my name is the same, the tenancy was Ashley Lane from Jan to June 2023 with Jake McLean and I've just had a complaint upheld against you. It's so frustrating I cant upload the Adjudication outcome or I would have shared it. As usual, Redbrik take no responsibility. Please don't trust this company!!

Michelle · 14 March 2024

Agent replied · 23 April 2024

Hi Michelle, We can see from your file that we have no record of a tenancy in your name. If you would like to discuss this further, please do not hesitate to contact us on 0114 299 4144. Thank you

5/5

Trustpilot

Best in Chesterfield

Changed to Redbrik following a disappointing service from another agent. The professional team lead the viewings making the process far less personal. Once sold the team continued to lead and drive, challenges were faced but very much in a consultative way. Would highly recommend Redbrik, only agent to provide support throughout the sales/purchase process.

Natalie · 15 April 2025

Agent replied · 4 October 2026

Thanks for this fantastic review :)

5/5

Trustpilot

What wonderful staff

What wonderful staff I couldn’t believe how well organised they are and nothing is to much trouble, they keep you so up to date on what’s happening and are all so friendly would recommend them to anyone.

Louise · 16 October 2025

Agent replied · 17 October 2025

Such a lovely review to receive - thank you Louise :)

4/5

Trustpilot

Got the job done on behalf of the seller

Got the job done on behalf of the seller but the secure move process is just a money-making add on for the agent. If this were a deposit then it should be refundable on completion as the searches these come with are only worth a fraction of this.

Mick · 20 June 2025

Agent replied · 7 July 2025

Hi Mick, Thank you for your review, we’re really pleased that the sale completed successfully and that Andrew made a positive impression. He’s a fantastic member of the team and will really appreciate your kind words. We understand your concerns about SecureMove™ and appreciate the chance to explain a little more. While the reservation fee is paid to Redbrik, it’s not designed as a profit-making tool, it helps cover the costs of preparing legal documentation, upfront searches, and additional admin support that aims to speed up the process and reduce fall-throughs. The Reservation Agreement also means that buyers benefit from knowing the seller is equally committed, helping to give more confidence on both sides. Thanks again for sharing your feedback, and for working with us on your move. Best wishes, The Redbrik team

5/5

Trustpilot

Very impressive.

Very impressive. Knowledgeable and polite. Ben in particular has been great, will have a laugh and a joke but soon gets down to the serious stuff. refreshing as now nobody seems to have the time to look after the customer anymore! Redbrik have though...

RICHARD · 30 July 2025

Agent replied · 1 August 2025

Thanks for your 5* review Richard!

5/5

Trustpilot

Brilliant!

Abi and Jen have been wonderful. Excellent communication. Honest feedback and have been really friendly and supportive. Thank you!!!

Emma · 11 March 2026

Agent replied · 13 March 2026

Thanks so much Emma! We've passed your kind words on to Jen & Abi :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Redbrik Sheffield

How many reviews does Redbrik Sheffield have?

Redbrik's Sheffield office has 373 reviews across three platforms: 112 on Google, 44 on Facebook (across the whole business), 217 on Trustpilot (across the whole business).

What is Redbrik Sheffield's rating?

Redbrik Sheffield is rated 4.5 out of 5 across all 373 reviews, and 4.9 out of 5 on Google from 112 reviews.

Where is Redbrik's Sheffield office?

Redbrik Sheffield, 837 Ecclesall Road, Sheffield, S11 8TH.

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