Trusted Agent profile · Sheffield
Verified
★★★★★
373 reviews across 3 platforms
837 Ecclesall Road, Sheffield, S11 8TH
Redbrik's office in Sheffield, at 837 Ecclesall Road, is rated 4.5 out of 5 across 373 reviews on three platforms, including 112 Google reviews rated 4.9.
112
Reviews on Google
This office
44
Reviews on Facebook
Business-wide
217
Reviews on Trustpilot
Business-wide
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
TrustpilotI have just sold my home
I have just sold my home using their new SecureMove service. What a brilliant innovation, why others don't do the same astounds me. Our sale went through in just two months as everything was prepared upfront.Big shout out to David Cooper and Louise, both amazing!
1/5
TrustpilotAVOID REDBRIK BY ALL MEANS
This is an honest feedback and I would advise that people stay clear of this Company as they are dubious. Especially if you have paid an holding deposit, they won’t let you have it back and will plan with the landlord to take more from you. I rented a property from this company, after paying 6 months ahead (£850 per month) with this current economy and holding deposit of £980. The house has mould issue which I reported severally. This started affecting my children. After months of complaining, I started complaining in July or August, Redbrik sent a staff for visit in November who I showed all the issues and water in the kitchen which we don’t know where it was coming from, although not much. The staff said she will report it all. Now the staff has left the miserable company. In January, the mould company came to check the house and the main mentioned that the house needs full renovation. After like a week, a mail to vacate the property. We had to beg to leave the property in the 11th month. Which Redbrik still collected half of the month rent which we didn’t use. After checkout and I dropped keys. The lady went to the house, sent me mail that she has checked andmy deposit will be released. Fast forward to two months after, they sent a mail I will even still pay them up to £500 more. Redbrik and Landlord already destroyed the kitchen floor saying we left the house that way. AVOID REDBRIK!!! Very terrible people
5/5
TrustpilotHelpful and kept in contact
Thanks for the 5 stars Bill!
4/5
TrustpilotHelpful staff
Helpful staff, easily accessible
Thanks Louis :)
5/5
TrustpilotSold STC
Redbrik Chesterfield have just handled the sale of my late parent’s home. This could have been quite stressful but the approach of both Ross and Emi showed compassion, professionalism and a desire to achieve the best possible outcome.Any calls or queries were answered without delay and I was updated on a very regular basis.I would thoroughly recommend this Company and will happily use their services again should I need to.
Thank you for such a lovely review - we're glad to have made the experience less stressful for you!
1/5
TrustpilotAbsolutely unreliable
Absolutely unreliable, unprofessional and rude. My viewing was cancelled after I had already spent over £50 in train tickets to go see the property and took the day off. The appointment was booked the week before. I understand the offers received might have been higher than mine, but at least they could have waited for me to view the property and decide whether to increase my offer.
Hi there,We’re really sorry to hear about your experience. Properties are in high demand at the moment and our team do everything they can to ensure everyone interested has the chance to view and those who can’t are informed in good time. Unfortunately, in this case, the offer was received and accepted just before your viewing, and it is the sellers decision when and what offer they want to accept. We do apologise again for the inconvenience. If you would like to discuss this further or have any other questions about your property search, please do contact the team on 0114 361 1000.Best wishesThe Redbrik Team
5/5
TrustpilotAll the staff were really helpful with…
All the staff were really helpful with the sale of our property. Thank you.
Thanks for the 5* review Jamie :)
5/5
TrustpilotI contacted redbrick on the advice of a…
I contacted redbrick on the advice of a friend and from that point everthing went smooth I was contacted at every stage of the sale can't fault tjem
Thanks for your 5* review John!
5/5
FacebookI can’t recommend Redbrik enough they really know there stuff when it comes to selling houses, there were many of times I would communicate with Hannah our valuer on email out of hours, Emily the sales manager was a great help too dealing with any requests promptly. We moved our property over to them after having it with a local small independent estate agent for several weeks with no luck. Feeling the property just needed to be marketed better Redbrik came up trumps on that the photos were great, sponsored adverts the works which led to an offer within a couple of weeks. I can’t recommend them enough thanks for all your help ladies
Hi Claire, thanks so much for the lovely review - we're glad to have helped!
5/5
TrustpilotOur purchase through Redbrik
The communication during the whole purchase was excellent. Both between ourselves but also the solicitors. Everything ran smoothly and I’d definitely recommend Redbrik.
That's great to hear David. Thanks for taking the time to leave us the review :)
5/5
GoogleGreat experience with Redbrik, very prompt organisation of viewings and sorting of contracts. The online system made everything super smooth and stress free, Amy dealt wonderfully with my account and had everything from viewing to move in done in less than three weeks! Highly recommend!
Thank you for a great review Holly
5/5
TrustpilotGood experience
Louise at Redbrik was always very helpful. I had a positive experience with this estate agents. Thank you
Thank you for the 5* review Susannah!
5/5
FacebookWe just wanted to drop you a line to say a massive thank you for your help in dealing with our sales over the past few months. From Mark Ross’s honest and accurate advice at the outset, to Jen Beal’s hard work and caring determination in going above and beyond the level of service we could have hoped for, to draw matters to a conclusion today, your service has been absolutely fantastic and second to none. I wouldn’t hesitate in recommending Redbrik to anyone looking to sell in the Chesterfield / Sheffield area. Your assistance has been invaluable and we really can’t thank you enough.
Thank you so much, Cathy! 😊😊😊
5/5
FacebookWe just wanted to drop you a line to say a massive thank you for your help in dealing with our sales over the past few months. From Mark Ross’s honest and accurate advice at the outset, to Jen Beal’s hard work and caring determination in going above and beyond the level of service we could have hoped for, to draw matters to a conclusion today, your service has been absolutely fantastic and second to none. I wouldn’t hesitate in recommending Redbrik to anyone looking to sell in the Chesterfield / Sheffield area. Your assistance has been invaluable and we really can’t thank you enough.
Thank you so much, Cathy! 😊😊😊
1/5
TrustpilotTotally unprofessional
Totally unprofessional in the handling of our house sale and don't respond to complaints . Their in house process after offer accepted falls down at every level. Avoid at all costs.
Hi Jo, we'd love the opportunity to discuss your review in more detail, if you could please give us a call back on 0114 399 0567. Many thanks
5/5
FacebookRedbrik estate Agents chesterfield the best service I have received in a long time. Absolutely professionalism from start to finish. Special mention to Rebecca, Carmel and especially Holly who went above and beyond with exceptional customer service every step of the way. These girls are worth their weight in gold. Cannot sing their praises enough.
5/5
TrustpilotApartment sale
Excellent service throughout. Very professional in every way. I would have no hesitation in recommending them.
Thank you for the 5* review Tony.
5/5
TrustpilotRedbrik made selling my house seem easy
Exceptional service from start to finish from Redbrik at Crystal Peaks with clear information, top notch photos and marketing (the interactive floor plan deserves a special mention!), great organisation and for always keeping me up to date. It's the first time I've sold a house, and I couldn't have asked for a better service. Thank you, Gemma, Ian, Grace, June and Sarah for making it seem so easy.
Thanks for the lovely review, Paul!
5/5
GoogleGeorge at Redbrik Chesterfield was great he kept us in the loop and due to our pressured circumstances everything was sorted very quickly and we have now settle in our new home. Thank you so much we would definatly use your service again. I would recommend Redbrik.
5/5
GoogleReally good company, everyone is very friendly and has been from the enquiry at the start before I rented the house. In particular our account manager, Lauren is very professional and goes the extra mile not only with care for our property but the tenants also.
5/5
TrustpilotBrilliant service from Eve and Sophie
Brilliant service from Eve and Sophie, definitely recommend Redbrik.
Thanks for the 5* review Amy!
5/5
FacebookRecently let two properties in south Sheffield through Redbrik. Excellent service throughout the whole process, new tenants found within a few days of the properties being placed on the market, and rentals achieved in excess of asking price / expectations. Jen Hitchman and her team are very professional and helpful.
5/5
GoogleWe’ve been renting for 1 year & Holly has been prompt & efficient in dealing with our enquires throughout our tenancy.
5/5
TrustpilotWe’ve used Redbrik on two house buys…
We’ve used Redbrik on two house buys and sales. The teams we have dealt with have always been professional, friendly, and always on hand when needed. Redbrik are great at marketing and exceptional at communication. I can recommend Redbrik enough for their services.
Thank you so much Christian, we are so pleased to hear you received great service. We hope to work with you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Redbrik's Sheffield office has 373 reviews across three platforms: 112 on Google, 44 on Facebook (across the whole business), 217 on Trustpilot (across the whole business).
Redbrik Sheffield is rated 4.5 out of 5 across all 373 reviews, and 4.9 out of 5 on Google from 112 reviews.
Redbrik Sheffield, 837 Ecclesall Road, Sheffield, S11 8TH.
