Redbrik Sheffield reviews

★★★★★ 5/5

Trustpilot

Feedback on Redbrik Representative

Brad was punctual & efficient. He was approachable, friendly & very professional. Helpful & a good representative for Redbrik.

Sandy · 4 June 2026

★★★★★ 5/5

Trustpilot

Well done Redbrik @ Chesterfield

We have just completed this week as a seller of a property with the Chesterfield Branch . We have listed our house last year, when the market was slow . But from the beginning Jacqueline visited us and explained in detail the process of Redbrik, and unlike other Estate Agent visits was not pushy what’s so ever. Our property was listed in a very timely manner ( within days ) which I was very impressed with. The following period we was contacted weekly by Jake to update the process and feedback of any viewings , followed by advise to progress further with the sale . Redbrik arranged all the viewings and we were advised in advance when these would occur. Finally when we accepted an offer we was looked after by Lucie the progressor along side Elena @ Taylor Emmet . Lucie was there every step of the way and kept things moving. We had a weekly contact , sometimes more at the last stage to ensure it all completed in a timely manner . Lucie was very easy to contact throughout, which was reassuring if any issues needed looking into . They delivered the completion within the secure move period , Overall I honestly can say Redbrik provides an excellent service and in a timely manner .

Vee · 22 August 2024

★★★★★ 5/5

Trustpilot

We are tenants and recently our fridge…

We are tenants and recently our fridge freezer that came as part of the tenancy stopped working. In less than 5 working days of reporting we have taken delivery of a new fridge freezer. We are so grateful for Olivia and Sophie at Redbrik and their appliance contractor for acting quickly to resolve our issue. Thankyou again :)

Leanne · 31 July 2026

★★★★★ 5/5

Google

On arrival at the property for sale, the young lady was very knowledgeable and professional. She was able to answer all my questions and give some background information. After putting in an offer this was dealt with swiftly and efficiently by Luke’s team. So far I have been very impressed with Park & Bailey’s performance. I hope we can now swiftly crack on and head for completion.

Elizabeth · 29 May 2026

★★★★★ 1/5

Trustpilot

Feedback from my negative experience

I feel that adding a one star is still too much. I had an initial visit which went okay, however no significant information was shared other than looking around the home, and giving a valuation. I was not informed of any fees etc. The property went on the market I never had a board put outside the property, I have a very unique property which I feel was not reflected in the marketing, particularly because I undertook viewings and asked if they were aware that I had annexe and they said not. Redbrik never undertook any viewings, even after over 8 weeks when I was not having success with the viewings. The company took the initial photo's but then I had to ask them to come back to take them again as they did not market the property sufficiently. At one stage I accepted an offer, I took the property off the market as advised by Redbrik which I was reluctant to do, the offer was subsequently retracted which meant I had missed two weeks of marketing. Due to the poor service, and lack of progress I gave notice as per the contract but then was harassed to pay a £600 withdrawal fee. I had already paid £295 upfront. When I questioned the withdrawal fee this was allegedly for an EPC, which I advised that if they had informed me that I needed one I would have got one myself, £330 search pack for the solicitors, again I never instructed to them to complete this, and this information is not in the contract, and £185 for admin fees. The withdrawal fee allegedly applies regardless how long you are with the company as it is indefinite and I would question why they have a notice period if this is to be paid regardless. I do not feel any point during the process Redbik have been transparent or clear in their communication. When I asked about notice and the process I was never informed at any point there would be a withdrawal fee. I feel my property was not selling, and I was not being given the service that I should have and despite this I have had to pay Redbrik £625. There is too much for me to be able to write of my experience, however I will never use Rebrik again, and I will not recommend Redbrik to anyone.

Melanie · 18 September 2025

★★★★★ 5/5

Trustpilot

Good support from the sales team.

The sales team at Redbrik have been very efficient and supportive throughout our house sale. Jen and Abi provided us with clear information throughout. They were always available to answer questions when they arose and the whole marketing and sales process was mapped out clearly for us. We like the Secure Move aspect of the process as that adds to the clarity of what is happening at each stage.

Susan · 3 May 2026

★★★★★ 5/5

Trustpilot

Redbrik lettings - very responsive

Redbrik - specifically our management team Eve and Olivia - have been really helpful and much more responsive than other lettings companies we’ve been with in Sheffield. Unfortunately our flat is under a separate building management company that are painfully slow, even in some quite emergency situations (flooding, lack of heating in winter, etc.) and they have chased them up for us, kept us informed with updates and helped coordinate plumbers and electricians as quickly as possible when we weren’t getting a response from the building management. Hopefully this very good level of service continues for the foreseeable.

Georgia · 2 February 2026

★★★★★ 5/5

Google

Hadley, Luke & Ruby advised us on the marketing strategy for our home and pricing it right being the crucial element. We got 13 viewings booked in within a week of going live and had multiple offers on the table within 48 hours of the viewings and achieved £15k over the asking price, just in time to get our offer accepted on our onward dream home. Excellent work by all, and here's to getting it all over the line smoothly :)

Joe · 29 January 2026

★★★★★ 4/5

Trustpilot

Outstanding Service and Professionalism from Eva

I had a very positive experience working with Eva in Asset Management. She is extremely responsible and reliable, always following through on her commitments. Her efficiency and strong ability to handle matters promptly and professionally truly impressed me. Eva demonstrates excellent communication skills and ensures that every detail is well taken care of. I really appreciate her dedication and high standard of work. I would highly recommend her to anyone looking for a trustworthy and capable professional.

Ruby · 12 February 2026

★★★★★ 5/5

Google

As a Sales manager working in New Build, I have been delighted with the Support and experience that Emma and her team have provided as our referral agent to one of our Chesterfield Sites. We have seen a significant rise in sales since Redbrick came on board and their expertise and guidance has been worth its weight in gold.

Maria · 9 April 2025

★★★★★ 4/5

Trustpilot

Sales support was good

Sales support was good, we asked for no sales board but ended up with one which caused issues when the tenant left getting lots of agents letters wanting us to use them so they knew the house was empty which is why we didn't want the board. Hannah and Jake were great keeping us updated but felt let down by the lettings side which we have raised.

Dawn · 9 December 2024

★★★★★ 5/5

Google

Fantastic experience , thanks to Brad at Redbrik for making this a smooth transaction

Danny · 11 May 2026

★★★★★ 5/5

Trustpilot

Excellent Experience

From the start to the finish, Redbrik were incredibly efficient and very well organised. Tammy was fantastic when organising my property viewings and offers and kept me informed along the way with updates - I can’t thank her enough!

Emily · 7 October 2025

★★★★★ 4/5

Trustpilot

Helpful staff

As we were selling my late cousins property it was a complicated transaction. Initially Hannah had to work very hard as the property had a complicated title with a few issues to resolve before marketing could commence. In a difficult market we eventually had an acceptable offer but then Andrew had to work very hard to resolve a issues and delays at the bottom of the chain but eventually we got over the line.

CathandAndy · 1 February 2026

★★★★★ 5/5

Google

I can highly recommend Park & Bailey - very responsive and professional, and made the process of searching for house really straightforward. Ruby was great to deal with as the agent, and the addition of a progression service with Sue was …

Jack · 29 August 2025

★★★★★ 5/5

Google

A very positive experience with Parks & Bailey. From the beginning, the communication was excellent, prompt, clear, and friendly. The viewing itself was well-organised, and Luke & Ruby were professional, knowledgeable, and more than happy …

Mitesh · 29 September 2025

★★★★★ 5/5

Google

My partner and I had an exceptional experience when buying a house through Park & Bailey. In particular, Sue and Ruby were outstanding in helping us keep our sale on track and helping us follow up with vendors and solicitors. They were …

Elizabeth · 29 July 2025

★★★★★ 5/5

Trustpilot

Hard Working and Professional

Redbrik sold an ex-rental property for me. Throughout the process they behaved with patience and professionalism, particularly Clayton and Louise. It wasn't the easiest sale ever, requiring 16 viewings to produce one offer, but the team remained enthusiastic and supportive throughout. I have recommended Redbrik to friends and relatives.

Stephen · 16 May 2025

★★★★★ 5/5

Trustpilot

Spot on from start to finish

Spot on from start to finish, quality service. Maya was a great help!

Morgan · 15 April 2026

★★★★★ 5/5

Trustpilot

Great service

Katie was in constant communication with me through the beginning of the house buying progress. She was extremely patient, and helpful!

Benjamin · 5 February 2026

★★★★★ 1/5

Trustpilot

Disappointing service!

We had an extremely disappointing experience with Redbrik estate agent, Chesterfield. We have been renting a property in ListerClose and Georgina was our manager. They initially offered an early tenancy termination, but later reneged on the agreement, forcing us to pay additional 2 months rent and endure unjustified expenses. The landlord, backed by the agency, unfairly demanded our full deposit of £900 and an extra £100 for repairs despite our efforts to meet their cleaning requirements. The landlord insisted on repair costs despite a clean checkout report. This added to the unjust financial burden and highlighted the lack of fairness in their dealings. We had to raise the despute with My Deposit and waiting for the decision. Agency forced us to do multiple end of tenancy professional cleanings with the cleaning company they preferred. We did a professional carpet cleaning ourselves but they didn't believed it even after we provided invoices and bank statements. The property manager consistently sided with the landlord, causing us significant mental and financial distress. I strongly advise against choosing Redbrik for any property dealings.

Basim · 12 December 2023

★★★★★ 5/5

Trustpilot

EPC complete!

Bradley was friendly, professional, and completed our EPC efficiently.

Keera · 8 May 2026

★★★★★ 5/5

Google

Excellent service, Park & Bailey were by far the best estate agents we met with after viewing 12 properties. Ruby was fantastic and really attentive to what we were looking for. When the first property we viewed with her wasn't quite right …

Dominique · 29 June 2025

★★★★★ 5/5

Trustpilot

Excellent service

Great communication, always available and Eve always sorts out any issues promptly and professionally. On the phone, all members of staff are friendly and helpful and the management service they provide couldn't be better. I unreservedly recommend!

Clare · 18 September 2026