Redbrik Sheffield reviews

★★★★★ 5/5

Trustpilot

Great service

Katie Ryalls has been great. Very helpful and supportive, and has kept me fully informed throughout the sales process. Thank you Katie 😊

Nicki · 28 July 2026

★★★★★ 1/5

Trustpilot

LandLords!!!! Be Aware and Avoid these Estate Agents

There is no Zero star option to select or we would have given that. We are a very unfortunate landlords not with 1, 2 but 3 properties managed by them. If you want to mess up your health and well being get Redbrik onboard as they are totally incompetant to manage your properties. There is no communication with in the same building forget about other Redbrik branches. They were managing our properties for last 3 years but they have seriously/drastically gone down in their service. The worst ever experience we had with them, We are in a process of getting all our properties back from them, only one to go (fingers corssed). However, the experience and frustration we had with them was shocking and very disturbing. They declare themsevles as a premium estate agent, where there is a seriousl lack of professionalism, no phone manners, fail to understand their customers and poor knowledge of assets that they are managing. They have gone down the hill since the very good know people/staff has left the business. We could have written a very specific detailed experience but , we bet that this editor wouldn't take enough charaters. We hope that this is enough for others to understand and deter themselves in falling into their trap. Just to remind you we were brought up to this point, writing this review base of our years of experience with them. One last advise, even after reading this review you want to go with them then please carefully read their terms of business, they are very strict as once you sign them and 14 days passed you are locked in their trap and will cost you fortune to come out of it. Thanks and Regards, A very unfortunate and a very happy customer of Redbrik :-(

MUZAMMIL · 12 February 2025

★★★★★ 5/5

Trustpilot

Excellent Service and Support from Redbrik

We had a great experience working with Lisa Knowles at Redbrik while buying our property in Chesterfield. We’d highly recommend Lisa and Redbrik to anyone buying or selling in the area, thank you for your excellent support!

Shane · 20 April 2026

★★★★★ 5/5

Trustpilot

Above and beyond expectations

Ollie recently showed me around a property, and despite finishing his last viewing for the day he agreed to squeeze me in. He took the time to walk me through every part of the property, didn't make me feel rushed in any way and happily answered every question I had. A really positive experience and felt I had to go out of my way to show some appreciation.

Adam · 11 August 2026

★★★★★ 5/5

Trustpilot

REDBRIK - resolving and reliable

Very happy with overall service provided by REDBRIK. Issues and queries from both landlord and tenants’ perspectives are dealt with promptly. Statements and other administration is always clear and well presented and there is always someone available to speak with (including a weekend when I needed help and assistance!). Eve in particular, as my main point of contact, has been an asset to REDBRIK and we have formed a very good working relationship.

Julie · 8 July 2026

★★★★★ 5/5

Trustpilot

Fantastic experience

I used Redbrik for the sale of my house after using an online estate agent and getting no viewings or offers for 6 months. Within 3 months Redbrik has got several viewings and an offer that I was very happy with. I wouldn’t hesitate to use Redbrik for any future property sales. Lisa was fab at keeping me updated regularly throughout the process too!

Lauren · 8 August 2025

★★★★★ 5/5

Trustpilot

Katie House Purchase Review

Katie, the sales manager has been fantastic! She was really responsive throughout and ensured the stc sale went through with no issues. Thanks Katie! :)

Matt · 1 July 2026

★★★★★ 5/5

Trustpilot

Katie made a bit of a bumpy journey…

Katie made a bit of a bumpy journey much more bearable when trying to buy a house in Chesterfield. She kept me informed with humour and patience. Thank you

Nicole · 2 June 2026

★★★★★ 5/5

Trustpilot

Sale was quick and stress free

Sale was quick and stress free. We were kept in the loop every step of the way and when we had questions they were answered quickly. Thankyou for all your help. Would recommend this company and branch.

Adele · 31 March 2026

★★★★★ 5/5

Trustpilot

Tom and Tammy

Tom and Tammy of Redbrick estate agents at Crystal peaks Sheffield were very professional,kind and very supportive during the sale process of my mum and dad’s house.From the start of the sale process right though to the eventual sale which only took 3 weeks to achieve the full asking price I can’t thank them and the company enough.I would highly recommend them to anyone who wishes to sell a property.Charlain

Phil · 16 May 2025

★★★★★ 5/5

Trustpilot

Alex was very helpful assisting me with…

Alex was very helpful assisting me with my insurance claim from start to finish many thanks

Kevin · 20 August 2026

★★★★★ 5/5

Trustpilot

10/10

After losing our dad unexpectedly, me and my family found ourselves in a position where we had to sell the family home. We approached RedBrik Sheffield after multiple recommendations, and they were perfect for the job. They were kind, considerate and professional throughout. The team, especially Clayton and Lucie, made the process much easier than it could have been. They also have streamlined services meaning there is less for you as the seller to coordinate yourself. If you want a smooth process with a friendly and reliable team, then go with RedBrik!

Rebecca · 17 December 2024

★★★★★ 5/5

Trustpilot

From the initial valuation

From the initial valuation, to the photos, to listing the property and throughout the whole sales process, to completion the team at Redbrik were outstanding! Communication was excellent and proactive, Jen, Abi, Louise, Hayley and Carlton were all brilliant. I especially found the 'secure move' process fantastic and as an investor a really reassuring tool to have. I couldnt recommend the team more highly and look forward to working with them again very soon.

Nikki · 5 March 2025

★★★★★ 5/5

Google

Having never sold a property before (only ever purchased) we was dreading the whole process. We had four Estate Agents value our property & chose Redbrik based not on the valuation they gave but the professionalism & friendliness of their representative. The marketing information they produced needed no amendments at all & the photos they took were fantastic (almost made me change my mind about selling). They worked with us when it came to the viewings & after the first weekend it was clear they were bang on with the valuation. What made Redbrik stand out from the rest is they had a human touch as well as a professional approach. We chose our buyers based not on their offer but on them being good natured & like minded people. The team at Redbrik understood this and did everything they could to make the process run smoothly. To cut a long story short, the process has taken 12 weeks from the advert going online to the keys being handed over. Fortunately for us the people we have bought from were also using Redbrik & that has gone just as smoothly. In the current climate they are under so much pressure but no call went unanswered, every email responded to and we felt supported all the way. Thank you to everyone in the Sheffield & Chesterfield offices, we couldn't recommend you highly enough.

Kay · 20 April 2026

★★★★★ 5/5

Trustpilot

Wonderful staff and service

Wonderful staff and service. We rented and sold our property with Redbrik. Sophie in the lettings team has been exceptional. The sales team have been fantastic. Jen, Clayton and Abi and all involved have been wonderful. Thank you to everyone at Redrik. I really would recommend if you are thinking of renting your property through them and or selling your property through them. Or if you are looking for somewhere to rent or buy. They found us lovely tenants when we rented our home through them. And have secured an offer on our house in 2 and a half weeks since we put it up for sale. Excellent communication, exceptionally knowledgeable and professional. And lovely to deal with. Can't praise the teams highly enough. Thank you!

Claudia · 15 April 2026

★★★★★ 1/5

Trustpilot

Poor costumer service and attitude

We had an issue with getting the car unlocked when trying to a house viewing, and were running 10 minutes late, only to be told we were only allowed 15 mins total to view the property, and that therefore we would have 5 mins once we got there. Not only is 15 minutes insufficient to view a house you are considering to buy (!!!) when we then told them we would have to cancel the appointment as 5 mins just wasn't worth it, the person on the other end of the phone said 'well, unfortunately when you have an 11 o'clock appointment, we expect you to be there at 11 o'clock...' Our experience when buying our first house was that sometimes the agent is running late, sometimes you have more traffic than usual, sometimes you have problems with your car... and it was never an issue with any other agency... probably because they had allowed for more than 15 mins!

Stacey · 1 April 2026

★★★★★ 5/5

Google

We had a really positive experience with the team at Park & Bailey in Coulsdon and also when visiting another branch while we were looking around the area. Everyone we met was friendly, approachable, and genuinely helpful rather than pushy, which made the whole process feel much more relaxed. They took the time to answer our questions, gave honest advice about the local area, and made us feel comfortable throughout the viewings. Communication was great and it was clear the team really cares about helping people find the right home. Overall, a very professional but also personal service. We’re really grateful for the support and would happily recommend them to anyone looking to buy or sell in the area.

Shamika · 29 March 2026

★★★★★ 5/5

Trustpilot

Excellent service!

From the first visit all the way through the process the team at Redbrik, namely Sarah Mcdonagh provided outstanding service. The support we received was excellent, queries were answered immediately and Sarah was always on hand to discuss any concerns and was exceptionally professional. We couldn't be happier and will recommend Redbrik highly to all our friends and family.

Alexandra · 15 July 2025

★★★★★ 5/5

Trustpilot

Thank you so so much to Holly at…

Thank you so so much to Holly Wheatley at Redbrik! She is so professional whilst also creating such a caring and personal approach to enabling us with the purchase of our first family home. Throughout the process she did everything she could to assist us with the sale and made us feel at ease every step of the way. We really love how she consistently communicated with us and did everything she could to resolve anything we needed and would do her absolute best to find out anything extra that we thought of without hesitation. Thank you so so much again to Holly- we couldn’t speak highly enough of you!

Alex · 19 March 2026

★★★★★ 5/5

Trustpilot

Great Experience

So far my experience with Redbrick has been great! The photos are fantastic (apologies I can’t remember the photographers name!) After that Holly has looked after me. She is professional, knowledgeable, and contactable. I have appreciated her efforts and guidance in securing the best and most appropriate purchase deal for my property in a timely and efficient manner.

Jenny · 17 July 2025

★★★★★ 5/5

Google

Luke stood out from other agents that showed us around properties, Luke was able to answer a lot of questions we had about the property, had great knowledge of the area and had clearly taken time to speak with the vendor beforehand. The …

Emily · 29 November 2025

★★★★★ 5/5

Trustpilot

Excellent experience using Redbrik…

Excellent experience using Redbrik (Ecclesall Road) in the sale of my property last month. I sold a different property 3 years ago with one of the more traditional local agents and my experience with Redbrik couldn’t have been more different - highly professional and service orientated, great communication from start to finish and I felt like a valued customer, unlike my experience elsewhere. Viewings were considerately arranged and professionally managed by Redbrik and I was kept well informed of feedback and offers. I was particularly drawn by their SecureMove offer too and knowing that only offers from serious prospective buyers would be put forwards. I wouldn’t hesitate to recommend.

Lorraine · 4 September 2024

★★★★★ 5/5

Trustpilot

I’ve only just had an offer accepted on…

I’ve only just had an offer accepted on a property but initial feelings on Redbrik are very good. All calls and call backs responded to quickly along with emails. Any updates I needed responded to and all with clear dialect. Staff seem very friendly willing to help and have been excellent so far with advising me through the things I need to get me through the initial stages of purchase. Many thanks so far Redbrik .

Lewis · 30 March 2026

★★★★★ 5/5

Google

Fantastic experience with Redbrick New Homes From the very first meeting with Emma I knew I was in safe hands Everyone has been amazing, a few setbacks from my buyers but I always knew Emma was rooting for me The house is my dream, been in a week now and feels like home as I knew it would Would highly recommend Redbrick

Sally · 6 May 2025