Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just sold our house through Hunters at Crookes, the whole experience has been very good. We bought the house through them, then later on rented it out for a year and now they have sold it for us. They know their market really well, they put a lot of effort into finding a good buyer and communicated well throughout.PositiveResponsiveness, Quality, Professionalism, Value
Sally · 21 June 2021
Agent replied · 20 June 2024
Hi Sally, thank you very much for the 5* review. It's been a pleasure to assist you over the last few years with the purchase, rental and eventual sale of your property, and we are very pleased to hear that you have been happy with the service provided. Should you look to purchase in Sheffield again, or need any assistance in the future, please don't hesitate to contact us.
★★★★★ 5/5
GoogleHunters Banner Cross, I would just like to say thank you for allowing me to work with an estate/letting agency that always go the extra mile and never fail to exceed my expectations. I have been working with Max Lelew to try and take some properties through my business from him and I would just like to applaud Max for acting in just a professional customer orientated way.
William · 10 February 2020
Agent replied
Hi William, thank you for the review. Max is always happy to help and would be delighted to assist you further in the future.
★★★★★ 5/5
GoogleWe chose Hunters in Crookes because they understood the issues we must fix before selling our house. Other estate agents just wanted our business.
With us being 90 miles from the house, Hunters have kept us updated on the state of the property.
We would recommend most highly.
Many thanks
Keith · 12 February 2023
Agent replied
Hi Keith, thank you for the excellent review. We are so pleased that you were happy with the service, and wish you all the best for the future. Should you need any assistance in the future, please don't hesitate to contact Amy and the team.
★★★★★ 5/5
GoogleMe and my fiancé moved into our first property and we had Joe Foster who helped us with the process it was our first time moving he explained the process was polite and professional and explained the process so well and was a great help, the process was so smooth and efficient!! He’s a credit to your company would definitely recommend :))
Georgina · 29 July 2021
Agent replied
Hi Georgina, thank you for the excellent review. We hope you are both very happy in your new home and if you have any questions, please don't hesitate to contact Joe and the team.
★★★★★ 5/5
GoogleHunters (Sheffield) are so hard working, professional & have a great manner with their customer. They were always so cheerful, efficient & courteous.
Selling a property is never easy, but they made it as stress free as possible. Particular thanks must go to Amy Buckley, Office Manager in the Crookes office - she was fabulous!
Thanks again for everything!PositiveResponsiveness, Quality, Professionalism
Loraine · 24 August 2021
Agent replied
Hi Loraine, thank you so much for the excellent review. We are delighted to hear that you were pleased with the service provided by Amy and the team. Please don't hesitate to contact us should you require our services in the future.
★★★★★ 5/5
GooglePrompt, efficient and effective help. Joe has been great even with Covid lockdowns.PositiveProfessionalism
Jenny · 21 June 2021
Agent replied · 20 June 2024
Hi Jenny, thank you for the excellent review. Joe and the team are looking forward to working with you again. Please don't hesitate to contact us if you have any questions.
★★★★★ 5/5
GoogleI bought my 1st buy to let property in august, after researching leering agents I chose to go with hunters. After 1 week we had 26 viewings booked and 7 offers.
I can’t recommend hunters and max in particular enough.
Very happy with everything from start to finish.
Highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Paul · 24 August 2022
Agent replied
Hi Paul, thank you for the 5* review. We are so pleased to hear that you are happy with the service provided. Please don't hesitate to contact Max and the team if you have any queries in the future.
★★★★★ 5/5
GoogleI am in the process of purchasing a property in Sheffield and Jordan Beedham from Hunters Crookes has been prompt, reliable and helpful in every step so far, including arranging and hosting the viewing, dealing with additional questions that I had about the property, and everything since.
Richard · 30 October 2019
★★★★★ 5/5
GoogleMax at Hunters has looked after us brilliantly, with anything from viewings to maintenance requests. He provided excellent customer service throughout, and was always on hand to answer our questions. Any issues we have had were solved promptly and professionally, and I would recommend Hunters to anybody looking to rent a property.
James · 14 March 2022
Agent replied
Hi James, thank you for the 5* review. Max is delighted to hear that you are pleased with the service, and will always be happy to help if you require assistance in the future.
★★★★★ 5/5
GoogleHad a viewing today and Leryce Steven’s was extreamly helpful, knowledgable and super friendly. Thank you for a brill viewing!
J · 16 August 2024
Agent replied · 23 August 2024
Good afternoon, thank you for the great review. We are very happy to hear you have had a positive experience. If you need any further assistance, please don't hesitate to contact Leryce and the team.
★★★★★ 5/5
GoogleThis is our first experience of working with Hunters and we have been very pleased the service that has been provided. Our main point of contact is Joe Foster and he has been a great help with our letting and has been both professional and responsive in his approach.
Mike · 14 March 2022
Agent replied
Hi Mike, thank you very much for the 5* review. We are delighted that you are happy with the service. Joe and the team are looking forward to working with you in the future.
★★★★★ 5/5
GoogleExcellent communication and they have always kept me in the loop. Quick to respond to emails. Had a visit from Max who was very polite and friendly. Gave me plenty of confidence that if any issues occurred, they would be dealt with promptly.
Kirk · 15 October 2022
Agent replied
Hi Kirk, thank you for the fantastic review. We hope you are very happy in your home, but please rest assured that if you do have any queries, Max and the team will always be on hand to assist.
★★★★★ 5/5
GoogleThis is our first experience of working with Hunters and we have been very pleased the service that has been provided. Our main point of contact is Joe Foster and he has been a great help with our letting and has been both professional and responsive in his approach.
White · 26 December 2021
Agent replied · 25 December 2024
Hi Mike, thank you very much for the 5* review. We are delighted that you are happy with the service. Joe and the team are looking forward to working with you in the future.
★★★★★ 5/5
GoogleHad a great experience renting out our house with Hunters Crooks. Thank you very much Max for being very helpful and friendly, making sure that everything went smoothly and easily. I would highly recommend.
Jethro · 31 March 2023
Agent replied · 29 July 2023
Hi Jethro, thank you so much for the fantastic review. We are pleased to hear that you received such good service. We're only a phone call away if you need any further assistance.
★★★★★ 1/5
GoogleAwful estate agents. DO NOT RENT WITH THEM. The front garden was a MESS, when we first started the tenancy, we complained many times via email and calling however they never sorted the rubbish and tried to charge us for the rubbish at the end of the tenancy by deducting out of our deposits! Thankfully we had proof that it was a mess before because they tried to claim the house was spotless before we moved in. Rude people and very condescending, DON'T rent for themNegativeProfessionalism
Tessa · 21 June 2021
★★★★★ 5/5
GoogleOur experience with Hunters was very positive. Our agent Amy Buckley was professional, pleasant and worked hard to gain us a realistic price for our property.
Amy also kept things moving forward after the sale had been agreed.
Geo · 29 July 2019
★★★★★ 5/5
GoogleWhen a property was about to become empty Oliver worked tirelessly to find a suitable new tenant. He considered both the tenant and myself as the landlord. The new tenant is moving in happy to have found a suitable new home.
Thanks again for all your work
Oliver at Hunters Crookes
Lynne · 10 February 2020
Agent replied
Hi Lynne, thank you for the review. We are so pleased that you have received excellent service from Oliver and we hope all is well well with both yourself and the tenant.
★★★★★ 5/5
GoogleWe were really pleased by Max Lelew's support during our time of house hunt in Aug 2022. He is really professional and always gets back in time with queries.
Bhannu · 21 June 2023
Agent replied · 20 June 2024
Hi Bhanu, thank you for the 5* review. Max is very pleased to hear that you are happy with the service provided and will always be happy to help should you need assistance in the future.
★★★★★ 5/5
GoogleCannot speak highly enough regarding the excellent service I received from Hunters Estate Agents , Crookes Branch. In particular would like to single out Amy Buckley and Jordan Beecham who managed a very demanding situation with such care and compassion resulting in an excellent outcome. Well done to you both.
Dee · 10 February 2020
Agent replied
Hi Dee, thank you so much for the review. It was indeed a difficult situation but we are pleased that Amy and Jordan supported you through it. You know where we are if you need anything in the future.
★★★★★ 5/5
GoogleHunters provided us with an excellent, professional service. After the initial meeting and survey they were patient in waiting for us to make a decision and throughout the process they worked their hardest to ensure our sale went through. Amy in particular worked extremely hard; we couldn't recommend Hunters highly enough.
Karl · 29 July 2019
Agent replied
Hi Karl, thank you for the review. The team are delighted to hear you were happy with the excellent service and thank you for the recommendation!
We hope you settle quickly in your new home and if you need anything in the future from the Crookes, Woodseats or Hillsborough offices then don't hesitate to contact us!
★★★★★ 1/5
GoogleAbsolutely shocking customer service. My friend (currently in Brighton) and I (currently in Lincoln) are hoping to move to Sheffield and viewings are difficult to come by. I understand the circumstances but Hunter's have gone above and beyond to make it a complete waste of time and money. Last month my friend arranged a booking for me to go to at 2:30 pm Thursday 25th June, he was told two days prior to this that it was the earliest viewing they could do. I showed up on time, waited, no-one arrived. I looked through the email confirmation and it turns out they had mistakenly booked the viewing to be on Thursday 23rd July. I called up, politely explained that there has been a mistake made for the date of the viewing at this property. Now mistakes happen of course, just that alone would not have not been ideal but what can you do. However the receptionist’s customer service was atrocious. I asked if anyone would be able to show me around the property that afternoon as they had made a mistake with the booking and I'd driven over from Lincoln just for this. After some back and forth and unwillingness to accept that Hunter's had done anything wrong the woman on reception then told me that my friend had called up the night before to cancel the viewing, so I explained that this was not true but she continued to argue that that is what had happened, effectively calling me a liar. I asked for the name of the person who had called up to cancel this booking and eventually she told me their name is Alexander, which is not my friend's name. She then told me that the property had been let agreed two days previously anyway, but they had not bothered to email to let us know. I said that it was still showing as available on Zoopla that morning but she said there can be a delay with these third party websites, but she told me on their website it had been removed. So either way this was a wasted journey. She apologised but said there was nothing they could do, how about petrol money reimbursement for the waste of time and money? After the call I checked Hunter's website and lo and behold the ad for the rental property in question was still showing as available, which in fact made her a liar. I explained all of this to my friend who called them and he found out that Hunter's had messed up at every step of the way. What a shambles.NegativeProfessionalism
Laurence · 24 August 2020
★★★★★ 1/5
GoogleIt is with regret and frustration that I have to leave this review. Over the past two months, Hunters have refused to do anything about a leaking roof that I have had to endure in a rented house. I have called multiple times to speak to someone, to which I am told I will get a call back, and never do. I have sent emails asking for communication and for something to be done about it, and had no reply. Once you have signed a contract with this estate agent, you will suddenly become completely unimportant and you won’t receive any kind of customer service. I now have a rotting ceiling that leaks water into the master bedroom, I have sent photos, yet no one seems to care. They did on one occasion have the audacity to tell me the work had been completed! All while the water was coming in.
If anyone is thinking of renting a property in Sheffield, look elsewhere. I have lived here five years and every other company I have used has been much better.
I last emailed two weeks ago and got no reply. I don’t expect this work will ever be done, but if anyone fancies sorting it out, please do.
Matt · 29 July 2020
★★★★★ 5/5
GoogleMy experience to date with Hunters Crookes could not have gone any better. Jordan in particular is supportive and caring and a true professional! When selling my home she has provided me with regular and timely updates to keep me in the loop. Jordan talked me through the process and provided me with reassurance. Jordan has answered my phone calls and messages to do with me buying my next home and has taken the time & effort to go the extra mile.
Amy also has been very thorough, informative and helpful. Both these lovely ladies are a credit to the Hunters Team and make you feel valued and respected.
Nadia · 29 July 2020
★★★★★ 5/5
GoogleWe had a brilliant experience of Hunters Crookes. They went to great effort on our behalf and my wife and I would thoroughly recommend them. Amy in particular was fantastic and always accessible and helpful.
Nathan · 15 October 2022
Agent replied
Hi Nathan, thank you for the 5* review. We are very happy that you received such excellent service. If you need any assistance in the future, please don't hesitate to contact Amy and the team.
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