Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
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5/5
GoogleJoe was really helpful and we certainly wouldn't have been able to get the house we wanted without his advice and quick response. Always available to speak to me when I called. Thoroughly recommend Hunters.PositiveResponsiveness, Professionalism
Corinne Β· 24 August 2021
Agent replied
Hi Corinne, thank you for the 5* review. Joe and the team will continue to make sure your purchase is as smooth as possible, and will always be on hand if you have any questions.
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5/5
GoogleJust moved into our first place together, Max made the process very easy and was very fast at responding to any of our questions. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Hazen Β· 21 June 2022
Agent replied Β· 20 June 2024
Hi Hazen, thank you for the excellent review. Max is delighted to hear that you were happy with the service he provided, and will be happy to help if you have any further enquiries.
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5/5
GoogleGreat experience renting with hunters. Max Lelew was really helpful throughout the process and very efficient at replying to any enquires and keeping us informed. Was a smooth and quick process. Thanks for all your help.
Emily Β· 17 April 2021
Agent replied
Hi Emily, thank you so much for the excellent review. Max is delighted to hear that you are happy with the service provided, and will be happy to help in the future should you have any queries.
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5/5
GoogleMany thanks to Amy and team (Crookes) they were very proactive, regular updates, and instrumental in pushing the process of selling along. π β¦
May Β· 14 November 2022
Agent replied
Hi May, thank you so much for the positive review. We are very pleased to hear that you were happy with the service provided. Please don't hesitate to contact Amy and the team if you need any further assistance.
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5/5
GoogleGreat service from Hunters, they had my house rented out in a couple of weeks and were competitively priced. Joe Foster was great kept me well informed and ensured things moved quicklyPositiveResponsiveness, Professionalism
Jeanette Β· 21 June 2021
Agent replied Β· 20 June 2024
Hi Jeanette, thank you for the fantastic review. Joe is thrilled to hear that you are happy with the service provided, and will always be happy to help if you need any further assistance.
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5/5
GoogleAmy was very helpful and always answered the phone when needed. Would definitely use Hunters again the whole process was made as easy as possible thanks to them
Patrick Β· 14 March 2022
Agent replied
Hi Patrick, thank you for the 5* review. We hope everything is going well with your new home. If you have any queries in the future, please don't hesitate to contact Amy and the team.
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1/5
GoogleSadly had to leave one star but would been 0 if it was a option. Be aware that they delete negative reviews as I do have saved pictures of bad reviews left that are now no longer visible. The staff at the Crookes branch are highly unprofessional, rude, dismissive and have no manners. Certain this review will also be deleted⦠in this current market the last people you want to deal with are Hunters, Crookes!!!
Chloe Β· 18 April 2022
Agent replied
Dear Chloe
We were saddened to see your poor review to the Hunters Crookes rental team. It seems such a shame after being a tenant of ours for over seven years you now suddenly feel that you need to make such a statement.
We realise that you were unhappy that you had to leave the property, its just unfortunate that we are not the ones making the decisions as itβs the Landlord who is our client and the one who makes the decision as to who they want to live in their property.
Just for clarification, we are unable to delete any reviews on this site.
We hope that you are happy in your new home and wish you every success in the future.
Best wishes, the Hunters Crookes rental team.
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5/5
GoogleJoe Foster (5*)
Professional, knowledgeable,courteous and responds quickly.
Joe is an invaluable source of information.
Always a pleasure to do business with.
Many thanks.PositiveResponsiveness, Professionalism
Nigel Β· 21 June 2022
Agent replied Β· 20 June 2024
Hi Nigel, thank you for the excellent review. Joe is very pleased to hear that you are happy with the service provided and is looking forward to working with you again in the future. The team will always be on hand if you have any questions.
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5/5
GoogleJoe Foster - He was available whenever we had some issues. He listens and helped us. The letting process was smooth and easy. Thanks Joe!
Aiman Β· 21 June 2022
Agent replied Β· 20 June 2024
Hi Aiman, thank you for the fantastic review. We are very pleased to hear that you were happy with the service Joe provided. Joe and the team will be happy to help if you need any further assistance.
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5/5
GoogleMegan has been so helpful, friendly and patient helping me with my move this month. Thanks for keeping me in the loop and answering my countless questions.!
Sophie Β· 14 March 2022
Agent replied
Hi Sophie, thank you for the fantastic review. We hope you settle quickly in your new home. Megan will always be on hand to answer any further questions you may have.
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5/5
GoogleMax Lelew was great throughout the entire process - I highly recommend Sheffield Crookes. Thank you, Max!
Kelly Β· 14 March 2023
Agent replied Β· 29 July 2023
Hi Kelly, thank you for the excellent review. We hope everything is satisfactory, but please don't hesitate to contact us if you have any further queries.
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5/5
GoogleSuperb service from Ella and the rest of the team. The first sale fell through (through no fault of the branch) and it had sold again within a week of the first viewing. Would highly recommend
Brett Β· 19 November 2024
Agent replied Β· 10 December 2024
Hi Brett, thank you for the 5* review. Ella is delighted to hear that you are happy with the service, and will continue to be on hand if you need any assistance.
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5/5
GoogleMassive thanks to Jordan Beedham for helping
Me and my son purchase a property in Crookes She has been fantastic throughout and I am very happy to have had Her help throughout the buying process.
Peter Β· 10 February 2020
Agent replied
Hi Peter, thank you for the review. Jordan is pleased to hear that you were happy with the service and hopes the project is coming along nicely.
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5/5
GoogleJoe Foster - He was available whenever we had some issues. He listens and helped us. The letting process was smooth and easy. Thanks Joe!
Batool Β· 22 March 2022
Agent replied Β· 21 March 2024
Hi Aiman, thank you for the fantastic review. We are very pleased to hear that you were happy with the service Joe provided. Joe and the team will be happy to help if you need any further assistance.
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5/5
GoogleJoe Foster - He was available whenever we had some issues. He listens and helped us. The letting process was smooth and easy. Thanks Joe!
Aiman Β· 14 March 2022
Agent replied
Hi Aiman, thank you for the fantastic review. We are very pleased to hear that you were happy with the service Joe provided. Joe and the team will be happy to help if you need any further assistance.
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5/5
GoogleJoe Foster was such a big help with getting me & my partner in the house we wanted. I can't thank him enough, he went above and beyond!PositiveResponsiveness, Professionalism
Sophia Β· 21 June 2021
Agent replied Β· 20 June 2024
Hi Sophia, thank you for the 5* review. We hope you are settling quickly into your new home. If you have any queries, please don't hesitate to contact Joe & the team.
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5/5
GoogleExcellent service from start to finish. We recently bought a house through Hunters, Crookes and were very impressed. Amy Buckley in particular was excellent, she worked very hard to make the process as smooth as possible, was proactive in chasing others in the chain and always kept us up to date - I don't know what we'd have done without her! We would definitely use Hunters again in future.
Jennifer Β· 17 July 2022
Agent replied
Hi Jennifer, thank you very much for the excellent review. We are delighted to hear that you have been well looked after, and we hope you settle quickly into your new home. If you need anything at all in the future, please don't hesitate to contact Amy and the team.
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5/5
GoogleWe are buyers of a property listed with Hunters, Crookes, Sheffield. From organising viewings, dealing with offers and even helping out with solicitor's quotes, the staff have also been rapid, efficient, very approachable and attentive to requests and queries. I will specifically name check, Amy Buckley, who has represented the best of such qualities - even taking time to provide correspondence out with stated office hours. Hunters, Crookes clearly aim to set a high customer service standard. Without reservation I can highly recommend this estate agent for your needs.
Matthew Β· 27 January 2020
Agent replied
Hi Matthew, thank you for the fantastic review. Amy and the team do strive to provide excellent customer service and we are very happy to hear you were pleased. Amy will certainly be happy to assist you again once the time is right.
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5/5
GoogleI used to Hunters to sell my first property and I canβt explain how impressed I was. Amy Buckley from the crookes office was attentive, interpersonal and friendly. She helped me through the whole process keeping me up to date on all of the progress without me having to chase. I honestly would have got lost throughout the journey if it wasnβt for Amy. Whether Iβm looking to buy or sell my first port of call will be Hunters! Thank you so much for your outstanding service!
Shaily Β· 25 January 2020
Agent replied
Hi Shaily, thank you so much for the review. We are pleased to hear that you were happy with the service provided by Amy, and we hope you are very happy in your 'new' home.
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5/5
GoogleJust wanted to do a little review to say how fantastic Jordan was during the sale of our house. She was so helpful and very professional throughout it all. Thanks again!
Alex Β· 24 April 2020
Agent replied
Hi Alex, thank you for the review. So glad you were pleased with the service from Jordan. Please don't hesitate to contact Jordan and the team should you need our assistance in the future.
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5/5
GoogleWe had a lot of difficulties with our seller and would never have completed our purchase without the dedication of Amy Buckley our contact at Hunters. She really went above and beyond to get us through the process. She chased solicitors, other estate agents, and the seller and kept us up to date at all times, which is more than can be said of our own solicitor. I couldn't recommend them enough.PositiveResponsiveness, Professionalism
Hugh Β· 24 August 2021
Agent replied
Hi Hugh, thank you so much for the review. We are very pleased to hear that you are very happy with the service provided by Amy. We hope you are now settled into your new home and should you require our services in the future, please don't hesitate to contact Amy and the team.
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1/5
GoogleRented a property from them for just over a year. Suddently became a lot less helpful once we had signed a lease.
Terrible at communicating and fixing issues with the house. This includes taking over six months to fix our electric fire that had broken and also our fridge having issues.
Then when we'd finally had enough of them and the landlord they conspired with the landlord to try and con us out of our deposit. It went to arbitration and they found totally in our favour. We will be avoiding at all costs in the future.
Dan if still around is particularly awful.
Peter Β· 30 July 2019
Agent replied
Dear Peter
We are very disappointed to read your review of our rental service especially in view of the favourable end of tenancy letter which your partner sent to us thanking our office and staff for the good service and help that we have provided to you during your tenancy at the property.
We must point out that we act on behalf of the landlord and take their instruction on the end of tenancy with regard to any dilapidations we can only give our recommendations however, if the landlord is of the opinion that the property was not left in good condition and, in their opinion not down to fear wear and tear we act on this as our due diligence to the landlord. On this occasion the property was freshly decorated throughout and had a newly fitted kitchen at the beginning of your tenancy therefore the landlord was not happy at the condition of the property at the end of the tenancy.
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1/5
GoogleCrooked in Crookes - Had offer accepted on a property by vendor and confirmed by Hunters in email. I was then away for Christmas week but was arranging solicitors etc. Returning, I find 'For Sale' sign still up and viewings still being taken. I had no further communication from them until I queried what was going on. One of the subsequent viewers made a higher offer than mine which was then also accepted. Of course legally acceptable so no worries about completely messing me around and causing a great deal of stress just so you can get more money. Totally unscrupulous.
Thomas Β· 29 July 2019
Agent replied
We are sorry that you are not happy in the way that Hunters have dealt with your offer. Unfortunately, we did not receive your proof of funding and also your Identification which we had requested to substantiate your offer. A further offer was received on the property you are referring to and under the Estate Agency Act every offer which Hunters receive must be disclosed to the vendor who is our client. The Estate Agent Act states as Agents we are legally obliged to put all offers forward and also achieve the best price for the vendor. A property will not be taken off the market and a sold subject to contract board ordered until the offer is verified financially. Again, we apologise that you feel you have been unnecessarily stressed but we have a legal duty to act in the best possible interest of our clients who are the vendors. Hunters nationally have a satisfaction score of over 96% by clients who will recommend us and in Sheffield we are proud to advise our score for the whole of 2017 was 100%.
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5/5
GoogleJoe Foster was such a big help with getting me & my partner in the house we wanted. I can't thank him enough, he went above and beyond!
Sophia Β· 4 December 2020
Agent replied
Hi Sophia, thank you for the 5* review. We hope you are settling quickly into your new home. If you have any queries, please don't hesitate to contact Joe & the team.
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