5/5
100% recommended they know what they are talking about, very friendly and answered all the questions I had about properties I have viewed many thank to Joshua Womack
Agent replied · 9 December 2024
Thank you for the kind words.
Trusted Agent profile · Sheffield
★★★★★
509 reviews across 1 platform
43-45, Church Street, Sheffield, S1 2GL
Haybrook Lettings's office in Sheffield, at 43-45, is rated 4.4 out of 5 across 509 reviews on 1 platform, including 509 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Haybrook Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
100% recommended they know what they are talking about, very friendly and answered all the questions I had about properties I have viewed many thank to Joshua Womack
Thank you for the kind words.
5/5
Huge thanks to Sam Betson for making the whole move process smooth and stress-free. Super professional and helpful. Highly recommend!
Thank you for your wonderful review! We're so pleased to hear that you've had a great experience renting with us. Providing excellent service and ensuring our tenants feel comfortable in their homes is always our priority. If you ever need anything, don’t hesitate to reach out. Wishing you all the best in your home! Sam Betson Sheffield Haybrook
5/5
Sam is a guardian angel. He was very informative and was lovely over the phone. Really appreciated his help ☺️
Dear Shelbyathena, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Shelbyathena, thanks for taking the time to leave a review.
5/5
Recently, Megan went out of her way to address an issue of sewage leak on my behalf even though it was not espected of her, but because it was an emergency, she tackled it professionally. I called the sewage company and was told the leak was from the neighbour's property next door and was reassured that it had taken care of and I had nothing to worry about. I must say that I was both extremely impressed and grateful for Megan's timely intervention. I would definitely recommend. Thank you Megan!PositiveResponsiveness, Quality, Professionalism
Hello Juliet, Thank you so much for leaving such a positive review. Have a great day - Meg@Haybrook
5/5
Joshua was really polite and very professional while showing the houses. Thank you so much with all the hard work you have done. I truly appreciate it
Thank you and I wish you all the best finding your forever home. Josh
5/5
Chloe is an outstanding agent. She communicated with me and answered all my questions in the days leading up to the viewing. She kept in touch and kept me in the loop at all times. She works really hard and her devotion to duty is first class. Her manner is excellent. She is very friendly. She is very very professional. I'm very impressed at how she looks after clients. She is very attentive and meticulous in her execution of duty and she is conscientious. She went out of her way to help me and accommodate my needs and circumstances. I'm very impressed with her. It's one of the best experiences I've had in a business situation ever! SHE IS EXTREMELY PROFFESSIONAL!!PositiveResponsiveness, Quality, Professionalism, Value
Hi Frank, what a lovely review to come in to this morning! We're really glad you've had such a good experience and really appreciate you taking the time to leave this review, have a great day.
5/5
Adil Akbar was great and professional. He helped me a lot with all the renting and leaving process. Highly recommended.
Thank you for your kind words Hector-Melissa
1/5
One of the most unprofessional and unresponsive estate agents I have come across. The property we rented for over three years had a number of urgent repairs including a leaking bath (which was rotting the joists and and the timber deck under the tiles- the floor squelched!) which they did not seem concerned by and did not fix in the time we lived there. They also tried to take some of our deposit despite not having any evidence to support this (we left the house in better condition than we found it). Our emails and calls were repeatedly ignored throughout our tenancy and after we left (we had zero communication about the return of our deposit). If you want your property maintained by an estate agent, do not use this company! Ours was fully managed and they did a terrible job at fixing things -repairs will not get done in a reasonable time frame and will result in more unnecessary damage. If you are a tenant and want a decent water tight house that isn’t falling apart- I would not choose haybrooks, unless you have no other options.
5/5
Easy to get in contact with a helpful staff. Especially David Hogg who was on it with my issues and quick to provide support
Thanks Sam much appreciated.
5/5
I have dealt with Zoe Gregory at Haybrook for letting of my property from strat to finish, she's been amazing and efficient. Nothing is too much for her from dropping the keys off to contactors as I live remote to ringing and checking on me throughout the duration. I highly recommend and would definitely use Zoe and the team again.
Morning James, thankyou so much for the lovely kind words.
5/5
Thank you to Ryan for providing excellent customer service today . He contacted me to arrange and finalise a property inspection. He also helped me to resolve another matter and went that extra mile to assist me . Ryan is not only efficient but also very polite and caring and I feel he is a credit to the Haybrooks team.
Thank you for your kind review, Ryan and all the property management team are pleased to know you're happy with the service you received.
5/5
We experienced a maintenance issue within our first month of renting through Haybrook. I used the online portal to report it and it was picked up by Tom Aspinal. He was prompt to contact me offered support and took action to resolve the issue. The service I received was professional and the matter was resolved in just 36 hours. Tom was really helpful and a credit to Haybrook.PositiveResponsiveness, Quality, Professionalism
Thanks so much Shakira - Really great to hear of Tom's service. :-)
5/5
Very happy with the customer service 😊 from the moment I book a viewing to the actual viewing Amy was very approachable and kind, helpful and friendly. Even took the time to show me a near by car park which was not even part of the property just so I knew of it. Thanks Amy
5/5
As a landlord, I came to Haybrooks for support in managing my property and advice and assistance with tenants and renting When I went in to their office, I spoke with a very professional woman by the name of Megan Hodson and because of deafness, receiving advice about complex situations can take some time However when dealing with Megan, I did not even notice, she made it that easy and was very patient and friendly (I was stressed about a situation with a tenant, but Megan’s confidence and professionalism, put me at ease) she helped me draft the communication with the tenant and she seemed knowledgeable on UK Property Law I would like to sincerely praise Megan for her assistance on Thursday 4th July 2019, when she dealt with my problem, both in her manner of approach (because of my significant hearing loss, my speech is not always the easiest to understand, but Megan was very calm and patient at listening to me and spending the time to understand all aspects of my issue and then explaining it in terms I could fully understand to help me solve the problem myself) Through Megan’s attitude and approach, I didn’t even feel that I had difficulty hearing, as I can often feel sometimes, due to her excellent all-round communication skills I cannot praise her highly enough, and would like to highlight this to her immediate boss and if I was her boss, I would not let her leave because she is a great asset
Richard Stacey, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
5/5
A really smooth process from my initial phone call and being shown around by Nicole it really was straightforward. Good communication throughout from Nicole and I was never left wondering what was happening through the process. Wry professional throughout many thanks for all your help Nicole 😊 …
Thank you so much! It was a pleasure helping you find your new home :)
5/5
I was in need of reference and Adil was the one who helped me,i was so pleased.Thank you very much Adil!
Dear Maria, Thank you so much for taking the time to leave such a wonderful review! Your kind words mean a lot to us, and we’re thrilled to hear about your positive experience. It’s always our goal to provide excellent service. We truly appreciate your support and look forward to welcoming you back soon. If there’s ever anything we can do for you, don’t hesitate to reach out! Adil Akbar, Sheffield Property Management
5/5
Sam Betson was amazing in helping me out during my time of need. He made sure that every issue I had was swiftly taken care of and I doubt anyone can find a better man than Sam. If I could give 10 stars I would
5/5
Excellent service arranging the letting of our family home and found the perfect tenants for us. Always great communication, very helpful and patient with us as first time landlords as well as brilliant rates and value for money. Special thanks to Chloe M who is amazing at her job and a pleasure to work with! Highly recommend.
Hi Sarah, what a lovely review, thank you very much! Wish you all the best, it's been a pleasure working with you to let your fabulous house! - Chloe
5/5
Alfie was fantastic, he was very fast at replying to my emails and helped with everything...Ask for Alfie 😀 …
Dear Melanie, Thank you so much for taking the time to leave such a wonderful review! Your kind words mean a lot to us, and we’re thrilled to hear about your positive experience. It’s always our goal to provide excellent service. We truly appreciate your support and look forward to welcoming you back soon. If there’s ever anything we can do for you, don’t hesitate to reach out! Alfie White, Sheffield Property Management
5/5
Bradley was really helpful and easy to talk to. He made the viewing straightforward and answered all of our questions.
Thank you so much for your kind words
5/5
They have always been very understanding and helpful. Alfie is very professional and respectful. I definitely will use them again
Thank you for your wonderful review! We're so pleased to hear that you've had a great experience renting with us. Providing excellent service and ensuring our tenants feel comfortable in their homes is always our priority. If you ever need anything, don’t hesitate to reach out. Wishing you all the best in your home! Alfie White Sheffield Haybrook
5/5
I have been letting out my house through Haybrooks for about 3 years and the customer service I have received has always been fantastic. I am a somewhat reluctant landlord and a worrier and the team at Haybrooks have always put my mind at rest. Initially, finding great tenants and guiding me through the letting process, and latterly advising me on extending contracts and maintenance issues. As a worrier, I normally end up calling the office a few times in the same day/ week whenever there is house business to be dealt with and the team always put my mind at rest. Most recently, the neighbours of my house got in touch as the boiler was making loud noises and disturbing them. I look after the maintenance at my house but in this instance Haybrooks were able to assist me in getting in touch with the tenants and arranging for a plumber to attend. I have a new baby and a toddler so I was so grateful for the help. I mostly dealt with Meg but I also spoke to Katie and Dan and they were all lovely and so efficient and knowledgable. I always recommend Haybrooks as a brilliant letting agents and it is a huge weight off my mind to know that they are always so brilliant at helping with any situations. Thank you all!
Dear Catherine Rose, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We sincerely thank you for the positive review, and look forward to seeing you again soon!
5/5
Recently moved into a property which we love but have had all sorts of niggling issues, Daniel Scott at Haybrook in Sheffield has been nothing short of amazing. He’s been so helpful, chasing everything up promptly and always keeping us in the loop and trying his hardest to make sure we’re satisfied with each and every outcome. He’s been very understanding and considerate through the whole process. He’s an asset to the company for sure and it’s been a pleasure dealing with him. Thank you!
Dear Madison Davis, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We hope to see you soon!
5/5
The experience with haybrook & Lettings is pretty good. Sam Betson is very patient and has tried to answer all of my questions. The speedness of response is very impressive. I highly appreciate it.
thank you for the kind words, will keep up the good work!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Haybrook Lettings's Sheffield office has 509 reviews across 1 platform: 509 on Google.
Haybrook Lettings Sheffield is rated 4.4 out of 5 across all 509 reviews, and 4.4 out of 5 on Google from 509 reviews.
Yes. In The Trusted Agent 2026 awards: Haybrook Lettings, Sheffield won Trusted Agent.
Haybrook Lettings Sheffield, 43-45, Church Street, Sheffield, S1 2GL.